People Partner - Cape Town / Johannesburg at Luno

Your mission will involve:

• Management coaching: As a People Partner a large proportion of your role will be on the (virtual) ground providing proactive support to our People Managers with coaching, advice, and guidance on all things people-related.
• Change management: We see ourselves as change makers. There are plenty of exciting changes happening. You will have the opportunity to work with the wider People Team on change management programs for your location, functions as well as globally.
• People Development: Collaborate with the People Development Team on our feedback, people mapping processes, development frameworks, first 90 days, and promotion processes to help our Lunauts reach their full potential.
• Performance: Support your stakeholders and the business to cultivate a high-performance culture by fostering highly engaged teams, characterised by trust, ownership, growth, and belonging, to consistently achieve Luno’s goals. Managing initiatives related to goal setting, performance conversations, talent mapping, and end-to-end performance management.
• Organisational design: Support the business with organisational design to optimise the team and role structures, facilitate role levelling, and partner with your stakeholders and Talent Acquisition team on the headcount needs of your stakeholders.
• Employee Relations: Be a trusted partner able to guide, investigate, and facilitate processes and make recommendations relating to misconduct, underperformance, probation, incapacity, and other challenges that may arise.
• People Projects: Lead, drive, manage, and measure the success and impact of people projects within your relevant stakeholder groups.
• Data & insights: Manage people-related data and support your stakeholders with key people insights to support decision-making, strategy development, and initiative prioritisation.

A little about you:

• Bachelor's degree in Organisational Psychology or Human Resource Management
• 5-8 years experience in a people partnering or related role
• Well-rounded knowledge of South African employment legislation is a must. It would be advantageous to have UK or SEA employment legislation knowledge
• Highly advantageous to have organisational design experience
• Attention to detail, strong sense of responsibility, and very high level of integrity
• A self-starter, can-do, get-things-done attitude
• Approachability, self-awareness, and good people skills are a must
• Ability to maintain a high level of confidentiality
• Excellent written and verbal communication skills with a high proficiency in English
• Proven ability to prioritise, plan and organise in an ever-changing fast-moving environment, using principles of agile and design-thinking methodologies
• Proactive problem solving skills
• A love for data and the ability to draw insights from it
• We win together - teamwork is everything