Portfolio Manager at CBRE Excellerate

Job Overview:

• The Portfolio Manager (PM) is responsible for the high-level oversight and governance of the contractual relationship between the client and service provider.
• This role requires strategic contract execution, performance monitoring, and stakeholder management to ensure effective property and utilities management.
• The PM will play a pivotal role in mitigating risks, ensuring compliance, and driving efficiency in leasing, financial operations, and utilities management.

Core Responsibilities:

Contractual Compliance & Performance Management

• Act as the primary liaison for all contract-related matters, ensuring alignment with service-level agreements.
• Regularly audit and assess contract compliance to mitigate risks and improve operational efficiency.
• Develop performance frameworks to evaluate and track supplier effectiveness.
• Lead contract renegotiations and modifications when necessary.

Stakeholder & Client Relations

• Facilitate seamless communication between clients, vendors, and internal teams.
• Address and resolve stakeholder disputes efficiently.
• Organize periodic reviews with tenants, landlords, and service providers.

Real Estate & Leasing Administration

• Manage lease renewals, amendments, and compliance tracking.
• Ensure accurate documentation and processing of leasing agreements.
• Optimize occupancy rates through strategic lease negotiations and market analysis.

Financial Oversight & Risk Control

• Oversee financial transactions including lease payments, revenue recovery, and expense management.
• Ensure precise financial reporting, budget forecasting, and IFRS compliance.
• Drive initiatives for cost reduction and increased financial efficiency.
• Manage escalations related to non-payments and financial disputes.

Utilities & Infrastructure Coordination

• Oversee utilities management processes, including consumption tracking and municipal coordination.
• Validate and approve funding requests for utility expenditures.
• Manage account reconciliations and dispute resolution for municipal charges.
• Implement sustainability initiatives to optimize resource usage.

Data Management & Reporting

• Maintain data accuracy in property and lease management systems.
• Generate and present analytical reports on portfolio performance.
• Provide insight-based recommendations to senior management.
• Conduct trend analysis to drive strategic decision-making.

Risk, Compliance, & Legal Governance

• Identify operational risks and implement mitigation strategies.
• Ensure compliance with real estate regulations, financial guidelines, and contractual obligations.
• Partner with legal teams to manage disputes, evictions, and compliance-related matters.

Required Qualifications & Experience:

• Bachelor’s degree in Business, Finance, Real Estate, or a related discipline.
• 7+ years of experience in account management, contract oversight, or property/utility management.
• Strong knowledge of leasing laws, financial regulations, and risk management.
• Experience in strategic negotiations and contract execution.
• Ability to analyze market trends and provide data-driven insights.

Key Competencies & Skills:

• Strategic thinking and leadership.
• Strong financial and contract management acumen.
• Advanced stakeholder engagement and dispute resolution capabilities.
• High proficiency in property management systems and financial tools (e.g., SAP).
• Excellent organizational, analytical, and communication skills.

Performance Metrics:

• Compliance with all contract terms and SLAs.
• Accuracy and timeliness of financial reports.
• Tenant satisfaction and lease optimization rates.
• Successful resolution of contract disputes.
• Cost efficiency and budget adherence.