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Agoda is one of the world’s fastest-growing online hotel platforms. Established in 2005 as a start-up, Agoda expanded quickly in Asia and was soon acquired in 2007 by the world’s largest seller of rooms online - the Priceline Group. Today, Agoda offers hundreds of thousands of accommodation options around the globe with service and support in ove...
Role Overview
The Real Time Analyst is responsible for overseeing intraday Contact Center performance. The Real Time Analyst will be responsible for tracking metrics and creating/manipulating reports within Excel and SharePoint. The ideal candidate will possess intermediate to expert level knowledge of Excel, strong knowledge of a contact center environment.
Responsibilities
Primary Qualifications
We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
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