Receptionist at eThekwini Municipality

Job Purpose    

• To provide an efficient and effective front desk administrative and clerical duty to the Unit with regards to customer services.

Key Responsibility Areas    

• Provides a reception service for the Unit.
• Responding to general and housing enquires at front desk and directing them to appropriate staff.
• Submitting a monthly summary report to the supervisor.
• Receiving incoming/ outgoing mail and directing it to the appropriate staff member.
• Collecting and distribution of documents for signatures.
• Booking and monitoring of the boardroom.
• Ensuring that provisions are made as per the booking requirements such as tea, additional chairs, or any other special requests.

Competencies    

• Attention to detail.
• Ethics and professionalism.
• Problem solving.
• Planning and organising.
• Use of technology.
• Data processing & analysis.
• Communication.
• Client orientation and customer focus.
• Action orientation.
• Resilience.
• Change readiness.

Essential Requirements    

• Grade 12 (NQF Level 4) or equivalent.
• 3 months relevant experience.
• Computer Literacy.

Preferred Requirements

• 6 months relevant experience.

Deadline:5th September,2025