Regional Payroll Officer AO - (30/24 PTA) at Foreign, Commonwealth & Development Office

Main purpose of job:

• The Regional Payroll Officer will be responsible for processing and auditing payrolls and related payments for locally employed staff working at British High Commissions/Embassies in across Africa.

Roles and responsibilities:

PAYROLL ADMINISTRATION

• Responsible for collating, capturing, processing and updating the payroll for an allocated section of Country Based Staff in the Africa network.
• Ensure efficient processing of annual pay awards, 13th salary payments and benefit calculations.
• Produce regular and ad hoc payroll reports for the HR Hub team and Posts.
• Trouble shoot any payroll related query or issue, working closely with relevant employees or Posts involved.
• Maintain filing systems for each pay period according to local and FCDO requirements.

PAYROLL SERVICE DELIVERY

• Along with the Payroll Manager, administer payrolls for all posts to ensure all payments are accurately paid on time, and keeping all stakeholder accountable to timelines.
• Review and document payroll procedures, advising both staff and managers when needed.
• Take initiative to identify any areas for improving or automating the payroll processes in collaboration with the Regional Payroll Manager.
• Interpret HR policies and procedures and apply them to payroll, where applicable.
• Provide support and quality assurance in all CBS pay related projects.

PAY AND BENEFITS ENQUIRES

• Answer all pay and benefits enquiries from internal and external stakeholders.
• Respond to payroll related issues raised by Country Based Staff.

TEAM ADMINISTRATION

• Participate as an active team member and take on any ad hoc HR team projects as appropriate.
• Support HR Hub Management with effective delivery of all pay related matters and other reasonably requested assignments.

GENERAL HR

• Maintain individual staff files for Country Based Staff.
• The FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require
• Essential qualifications, skills and experience  
• Two to three years relevant HR, payroll and/or compensation experience
• Proficiency in VIP, Pastel (SAGE) Payroll or PayDay payroll software
• Exceptional attention to detail and accuracy
• Excellent oral and written communication skills, as well as organisational skills
• Outstanding interpersonal and communication skills, with the ability to work with people at all levels of seniority in a fast-paced environment
• Must be able to work independently as well as part of a team
• Proficient in all MS Office applications, specifically Word and Excel
• High proficiency in written and spoken English
• French and/or Portuguese will be an added advantage 

Desirable qualifications, skills and experience  

• Experience in Management Information Reporting