Sales and FIT Consultant at Hire Resolve

Key Responsibilities:

• Engage with clients to consult and sell tailored FIT (Fully Independent Traveller) travel packages.
• Handle the full booking process using platforms like Tourplan and WETU.
• Deliver exceptional customer service and build long-lasting relationships.
• Use CRM tools and Office 365 (especially Excel) to manage client data and communications.
• Match adventure activities to client interests, fitness levels, and travel goals.

Requirements:

• Minimum 2 years’ experience in travel sales (preferably in adventure or overland travel).
• Strong destination knowledge of Southern and East Africa.
• Excellent communication, time management, and problem-solving skills.
• Diploma or degree in Tourism, Hospitality, Business, or a related field.
• Experience with Tourplan, WETU, and CRM platforms.
• A love for nature, wildlife, and sustainable tourism.
• Bonus: Previous guiding experience.