WHO ARE WE?
Prime Meridian Direct is a part of a well-established financial services group that has developed a reputation for innovating relevant, affordable financial services products that provide meaningful benefits to hundreds of thousands of South Africans.
We pride ourselves on our open, honest and transparent direct purchase methodology that treats...
Ensure that your team achieves set sales targets and maintains quality standards by monitoring and course correcting daily performance
Provide effective leadership with a desired outcome of creating a team that commits to the overall vision of the company
Facilitate team meetings that nurture collective problem-solving through active debate.
Manage the performance of the supervisors that report to you
Identification and implementation of process improvement concepts
Provide quantitative insights from the environment using generated data and the assessment of effective calls
Continuously support and guide supervisors
Motivate and inspire team members to achieve consistent performance
Manage the performance and disciplinary process, if necessary
Minimum requirements
Matric
Completed Degree or a 3-year Diploma from a reputable tertiary organisation. Preferably Honours in Commerce, Finance, CIMA qualification or BSc with honours in Mathematics or Statistics
Excellent communication skills, be articulate and fluent in English with a neutral accent
Previous sale, operations or customer service experience is an advantage
Ability to work in a fast-paced environment, meet set targets and improve existing processes
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