Senior Manager: Governance, Compliance & Enforcement - Head Office x1 (Ref. CSOS/SMGCE/02/24) at Community Schemes Ombud Service (CSOS)

Requirements

• Degree in law.
• Post-graduate qualification in Law or Management an added advantage.
• A total of 10 years working experience, and 5 years of which must be at supervisory level and within a legal compliance environment.
• Advanced knowledge in alternative dispute resolution.
• Knowledge of the community schemes environment/sector.
• Sound understanding of political and legislative environment of the CSOS Act as well as the Sectional Titles Management Act, Companies Act, Share Block Act, Schemes for Retired Persons Act and Cooperative Act.
• Excellent communication skills – both verbal and written.

Key Performance Areas

• Review and consolidate all CSOS practice directives and oversee their implementation.
• Interpretation of the CSOS legislative framework through development of practice directives; implementation of sound and legally compliant processes and procedures for the registration and quality assurance of schemes documentation.
• Oversee that appropriate enforcement measures are developed and implemented in the regions to ensure compliance within schemes.
• Ensure that mechanisms are put in place for the schemes to maintain their compliant status.
• Assist in the development and roll out of Transformation and Educational programmes for the benefit of CSOS stakeholders.
• Research on case law and/or legal prescripts referenced in court judgments and recommend for development and/or amendments of legally sound CSOS practice directives.
• Research on CSOS orders and recommend appropriate training interventions for both internal and external stakeholders.
• Participate in forums and tasks, overall research, and regional training to enhance service delivery.
• Manage resources (i.e., budget/finances, asset/equipment, and staff) within the business unit to ensure that they are utilized optimally.