Technical Training Manager at Teraco

PURPOSE OF THE ROLE

MAIN FUNCTIONS OF THE JOB

• Develop and deliver training programs: The technical training officer designs and delivers training programs that enhance the technical skills of employees. This involves creating learning objectives, developing training materials, and delivering training sessions
• Evaluate training effectiveness: The technical training officer assesses the effectiveness of training programs by analyzing feedback from participants and evaluating the impact on employee performance.
• Develop training materials: The technical training officer creates training materials such as manuals, presentations, and other resources that support the training programs.
• Keep up-to-date with industry developments: The technical training officer stays current with developments in the industry and incorporates this knowledge into training programs.
• Identify training needs: The technical training officer identifies the technical training needs of employees and develops programs to address those needs.
• Collaborate with other departments: The technical training officer collaborates with other departments to ensure that the training programs align with the organization's goals and objectives.
• Use technology for training: The technical training officer uses technology to deliver training programs, such as online learning modules, virtual reality, and simulation tools.
• Maintain training records: The technical training officer maintains training records and provides reports on training activities and outcomes.
• Manage training budgets: The technical training officer manages the training budget, ensures that training costs are within the allocated budget, and identifies opportunities to reduce costs without compromising the quality of training.
• Provide technical support: The technical training officer provides technical support to employees to help them apply their newly acquired technical skills in their job roles.
• Overall, a technical training officer plays a critical role in ensuring that employees have the technical skills and knowledge needed to excel in their job roles.

Requirements

SKILLS REQUIREMENT

• Good verbal and written communication skills
• High energy level
• Ability to read and understand data centre design documents, processes and procedures
• Good planning skills
• Proactive problem solver and quick response to potentially critical situations
• Ability to work independently & a positive team player
• Conducts oneself professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• Review, maintain, comprehend, and follow Work Plans, Sequence of Operations, Standard Operating         
• Procedures, and Process Flow Diagrams

QUALIFICIATIONS AND EXPERIENCE

• Matric qualifications
• Knowledge of electrical solutions i.e. AC/DC, Single Phase, 3-Phase is preferred.
• 5+ years relevant working experience
• Advance Microsoft Office skills
• Certified Data Centre Professional
• Full understanding of a data centre infrastructure and environment
• Own transport. Note: may include travel to various sites. Local via own transport.