Responsibilities
Attend to Customer queries by directing them to relevant departments or provide feedback
Front desk management
POD’s and credits to be verified on site for completenes
Responsibilities
Attend to Customer queries by directing them to relevant departments or provide feedback
Front desk management
POD’s and credits to be verified on site for completenes
Key Deliverables and Operational effectiveness
Fulfilment and Projects
Oversee the fulfilment of client orders in MTN Data Centres and MTN switching Colocation environments.
Monitor and gui
Key Deliverables and Operational effectiveness
Fulfilment and Projects
Action the fulfilment of client orders in MTN Data Centres and MTN switching Colocation environments.
Action decommiss
Key Responsibilities
Support software deployments, upgrades, data management and customer technical support.
Assist with data migration and support of SQL databases.
Provide technical consul
YOUR ROLE
To proactively communicate with full Supply Chain and finally with our customers to secure dynamic services and communication.
Resolve all and any issues, or hurdles that remain in t
Key Deliverables / Primary Functions
Implement preventative and proactive maintenance, including deploying and maintaining monitoring sets for all clients (Node Device, CPU, DiskSpace, Memory).
ABOUT THE JOB
Key Role is to implement category growth drivers relevant to customer / channel, embedding category strategy within customer teams and customer plans, & deploying category stra
The Customer Development Team Leader plays an intergral role in ensuring profitable growth by:
Business Development and Monitoring
Building and managing relationships with key players in the
Our Sparks & Ellis Team is looking for a dynamic and extremely capable professional candidate who could provide assistance and support to the Sales Agent by responding to customer inquiries, proce
Purpose of the Job
The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any
Purpose of the Role
The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite’s customer engagement capabilities while del
Job Summary
In this role, you will be responsible for liaising between the Operations Leader and the team of associates, to ensure the client’s services are delivered promptly and accur
The Operating Leader manages a team of Operations Managers and Front-Line Managers, ensuring their development in relation to the needs and expectations of the client they are assigned to. This person
Role Overview:
The Customer Satisfaction and Quality Manager is responsible for providing leadership and management for customer satisfaction and Quality. The person in this role will manage
What You'll Bring:
Inspire customer confidence through timely and reliable communication and project management.
Lead and deliver customer initiatives and manage all phases of
Main job purpose
To do skills needs analysis, assess current skills, train on and develop soft skills, business operations, processes and IT systems to ensure a high performance (high-performanc
What You'll Do
Mitigate risk associated with you account set to improve Gross Revenue Retention.
Manage relationships with key stakeholders within a large volume account set.
Understand