Active Jobs at Faircape Group

Responsibilities: 

Brand Ownership & Strategy

• Take full ownership of the Faircape Life brand
• Continuously refine positioning to ensure relevance, differentiation, and growth
• Align brand strategy with business objectives and sales targets

Lead Generation & Sales Enablement

• Drive quality lead generation strategies across digital and traditional channels
• Work closely with internal teams to improve conversion and sales outcomes
• Identify gaps in the customer journey and implement improvements

Marketing & Campaign Execution

• Plan and execute integrated marketing campaigns that drive measurable results
• Oversee content, digital platforms, and campaign performance
• Ensure consistency and quality across all brand touchpoints

PR & Market Positioning

• Be actively involved in PR strategy and execution
• Build and strengthen brand presence in the market
• Identify opportunities for partnerships, exposure, and brand growth

Insights & Performance

• Analyse market trends, audience behaviour, and competitor activity
• Track campaign performance and optimise based on ROI and KPIs
• Continuously test and refine strategies to improve results

Requirements

Qualifications

• Degree in Marketing, Communications, Business or related field

Experience

• Proven experience in brand management and marketing strategy
• Knowledge of the property industry or retirement sector would be advantageous 
• Strong focus on lead generation and strong outcomes
• Hands-on experience with digital marketing, campaigns, and analytics
• Experience operating within the luxury market or high-end brands

Skills & Attributes

• Strong commercial mindset – understands what drives sales
• Ability to own and grow a brand, not just manage it
• Strategic thinker with strong execution ability
• Creative, but grounded in performance and results
• Confident communicator (internal and external stakeholders)
• Highly organised, deadline-driven, and accountable
• Comfortable in a fast-paced, high-demand environment 

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Job Description

• The Faircape Group operates 6 high end retirement/lifestyle villages in the Western Cape.
• We are seeking a Housekeeper at our facility Noordhoek Manor to carry out various cleaning duties and to ensure our facility is in an orderly condition. This is your chance to take pride in maintaining immaculate, comfortable and welcoming spaces that our residents truly enjoy.
• Join a team committed to exceptional service and creating an environment that truly feels like home.

Please note, this position will suit candidates residing within the Fish Hoek area.

Job duties include, but is not limited to the following:

• Ensure that a high standard of cleanliness is maintained throughout all areas of the facility
• Clean designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
• Perform and document routine inspection activities
• Carry out heavy cleansing tasks and special projects upon request
• Ensure all walkways remain clear and free of debris
• Notify management of any repairs required
• Mix and dispose of all cleaning solutions appropriately
• Follow all health and safety regulations

Experience and knowledge:

• 3 years cleaning experience preferable
• Excellent working knowledge of cleaning appliances and their operations
• Knowledge regarding the proper use of cleaning/chemical agents
• Attention to detail and good communication skills

Attributes:

• Effective Communication 
• Enthusiastic and Friendly 
• Accountable and Dependable 
• Strong Work Ethic 
• Proactive and takes the initiative to solve problems and improve processes without waiting for direction.
• Team-Oriented 
• Problem-Solving Skills 
• Effective time management & instruction adherence – Skilled at managing schedules efficiently and following instructions accurately to meet deadlines.

Specific Requirements

• No criminal record
• Solid and positive references
• Clear health record
• Clear credit record

Working Hours and Salary:

• You will be required to work 16.25 shifts per month, Mondays to Sundays according to the roster. Shifts are from 07h00 until 19h00.
• The salary will be dependable on experience, qualifications, skills and attributes. 
• Please note, Sundays are remunerated at time and a half and public holidays are double. (Not included in the basic salary)

Additional Benefits: 

• Bonus - Quarterly Bonuses are discretionary and based on individual performance and company performance. (Bonuses are paid every 3 months)
• Long service leave 
• Discount on our internet (ISP) packages
• There are opportunities for professional development and growth within our organisation!

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Job Description

• Faircape Restaurant and Catering, part of Faircape Life retirement villages, oprerates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres. 
• We are seeking a Waiter (Temporary - Maternity Cover) to join the team at our facility Tokai Estate within the Southern Suburbs.
• The successful candidate will be responsible for ensuring guests and residents are served with professionalism, efficiency, and courtesy.

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• Maintain designated areas to meet required hygiene standards
• Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
• Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
• Handling customer complaints effectively and reporting all complaints to the manager.
• Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
• Restock and replenish bar inventory and supplies.
• Ensuring accurate billing of orders and reporting any errors to the manager.
• Maintaining high standards of personal hygiene and grooming.
• Be willing to assist outside of normal working hours with private events as required.
• Regularly restock and replenish bar inventory and supplies to ensure optimal service and availability

Experience and knowledge:

• Proven experience as Waiter 
• Barista experience advantageous 
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Excellent interpersonal and communication skills
• Demonstrates a sense of urgency 
• Ability to provide outstanding service and create a welcoming atmosphere for guests
• Capability to work effectively within a team to achieve common goals and ensure seamless service
• Focuses on achieving excellence and maintaining high-quality standards

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 

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Job Description

• Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages situated in prime locations across the Western Cape. 
• We are currently seeking an Assistant Carer Supervisor to join our team at our facility Tokai Estate within the southern suburbs.
• The Assistant Carer Supervisor will ensure that the residents receive the highest standard of care and assist the Carer Supervisor in supporting and guiding the carer team in their day-to-day performance of their jobs.
• If you would like to work for a dynamic and reputable retirement group and have a passion for care then this is the job for you. To ensure high quality patient care, we also invest in continuous development of our staff, which includes both internal and external training.

Responsibilities: 

• Supervise and coordinate the carer team by ensuring they are within their allocated areas
• Ensure the care team is consistently following patient care plans and completing daily charting accurately.
• Monitor that the carers are following policies, procedures and reporting non-compliance to the Carer Supervisor.
• Ensure that the carers respond promptly to call/panic buttons, and oversee that the accurate procedure is followed 
• Assist carers with care tasks, activities, and exercises when necessary
• Addressing staff queries and providing guidance and ensure resolution 
• Monitor residents' condition changes that may affect care plans and communicate concerns to the Shift Leader.
• Identify and escalate where carer training intervention might be required to the Carer Supervisor 
• Submit daily handover reports and ensure carer equipment is distributed to staff and neatly stored in designated areas at the end of each shift 
• Promptly report and document incidents.
• Ensure patient inventory e.g nappies and toiletries are sufficiently stocked 
• Perform weekly spot checks on resident rooms, equipment, and physical health.
• Follow infection control procedures and conduct quality checks.
• Ensure grooming photos, including hair, nails, and overall appearance, are taken and uploaded as required 
• Ensure ongoing communication with the team to address any concerns regarding staff scheduled for the next day, and promptly escalate issues to the Carer Supervisor or Healthcare Administrator if necessary

REQUIREMENTS:

 Education and Qualifications:

• Grade 10 - 12 
• Acknowledged carer qualification (advantageous) 

Experience and Knowledge : 

• Proven experience within a management/supervisory capacity 
• Experience working as a carer would be an advantage
• Possess strong and accurate computer and administrative skills to manage documentation and records efficiently

Understand key principles in caring for the elderly, including:

• Core carer competency skills
• Dementia care
• Palliative care
• Rehabilitative care
• Manual Handling knowledge & skills
• Fall prevention knowledge & skills

Skills and Attributes:

• Demonstrate excellent interpersonal skills
• Ability to motivate and inspire team members
• Have the ability to make good decisions and think objectively 
• Ability to work collaboratively with the supervisor and team members
• Demonstrate the ability to multi-task effectively while contributing positively as a team player
• Ability to provide support to staff members
• Ability to work effectively with the elderly, providing care with empathy and compassion
• Be accepting of change within the role of caring, as the need arises.
• Be able to work within a team and independently.
• Posses good attention to detail
• Willingness to take on additional responsibilities
• Be flexible, hard working, honest and reliable
• Ability to follow instructions and protocols accurately

 Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references