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  • Posted: Nov 12, 2024
    Deadline: Not specified
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  • In today’s volatile market, companies’ successes are dependent on a robust distribution channel that is able to provide a framework to deliver their goods effectively. The Value Group, with over 3 decades experience in supply chain solutions, has become the supply chain partner of choice for many of South Africa’s leading brands. The Value Group was fo...
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    Accounts Receivable Officer

    Purpose of the Job

    • Manage credit risk for each of the accounts approved for credit and ensure that the convenience market’s customers adhere to payment terms.

    Key Responsibilities 

    • Opening of the new accounts and Maintaining the existing accounts
    • Collecting monies owed to the company by customers that have been approved for extended credit terms
    • Monitoring credit limits
    • Liaising with customers regarding payments due & credit notes requested
    • Reporting to management on the above
    • Obtaining remittances for payments that reflect on the bank statements that are received daily
    • Allocation of payments on the Mosaic systems in accordance with the remittance advice
    • Compiling debtor’s recons for every overdue account. These reflect invoices overdue and/or credit notes not utilised
    • Supplying copy Statements/invoices/credit notes/PODs to customers on request
    • Liaising with sales representatives regarding any unresolved issues on their designated accounts
    • Escalating problematic accounts to management timeously

    Minimum Requirements

    • Grade 12 (Matric)
    • At least 3 years of relevant working experience
    • Knowledge
    • Understands administrative procedures in own department
    • Working knowledge of MS Office and Excel
    • Mosaic knowledge will be an advantage
    • Credit Management knowledge (1, 2 & 3)
    • Skills Required
    • Competitiveness/desire to win
    • Quantity and quality of output
    • Customer Focus
    • Self-Motivated and solution driven
    • Entrepreneurial attitude
    • Strong reconciliation & numeric skills
    • Can complete administrative procedures with necessary directions & systems at disposal
    • Good communication skills

    Personal Attributes

    • Energetic
    • Self-motivated
    • Sense of urgency
    • People orientated
    • Attention to detail
    • Deadline drive
    • Accountable
    • Responsible
       

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    Invoicing Clerk

    Purpose of the Job

    • Handling all the billing of customers.

    Key Responsibilities 

    • Operational Duties
    • Ensure all shipment files are accurately invoiced onto Ship Shape with the selling and buying costs
    • Only process the invoices once the draft invoices have been approved
    • Pass necessary credit notes only once approved by the Manager
    • Ensure that shipment rates are up to date and accurately invoiced
    • Run un-invoiced report weekly to ensure all shipment files have been invoiced
    • Ensure all invoices are emailed to the customer accompanied by a full set of documentation daily
    • Ensure all customers that require hard copies are sent originals
    • Ensure all invoicing for certain client’s requirements is handled accurately
    • Ensure all pro forma invoices are checked and approved before bringing down the tax invoice
    • Check invoices against statement to ensure all have been sent
    • Ensure major customer invoices are sent on schedule as per customer request
    • Ensure all deadlines are met
    • Deal with customer queries (payments/invoice-related)
    • Prepare a tax invoice for customs charges
    • Prepare a second invoice only on shipment and disbursement cost
    • Capture customs invoices onto a schedule as requested by the customer and scan the full set of documentation via email for payment
    • Ensure that all charges billed are on Ship Shape balance
    • Balance statement to schedules
    • Ensure all costs in the files from various suppliers have been recovered before processing the invoice for the customer
    • Costing of Customer Shipments
    • Prepare all costs from various customers
    • Statement
    • Send out all Weekly/Monthly statements either via email or hand delivery if required
    • Filing
    • Ensure a hard copy of the Copy Tax invoice is filed into a lever arch file
    • Ensure all draft invoices are also filed in the shipment files
    • File all signed copies of proof of delivery
    • Ensure all supplementary invoices are completed daily
    • Insurance
    • Ensure all insurance customers are billed correctly
    • Prepare monthly insurance declaration and submit to the Insurance department for payment of insurance to their broker
    • Ensure that all relevant documents are scanned and emailed to the Insurance department for a certificate when invoiced
    • General
    • Maintain professional conduct
    • Assist in relevant operations/operational functions as required
    • Any other function required by your manager

    Minimum Requirements

    • Grade 12 (Matric)
    • Minimum 2 years of relevant experience
    • Math and accounting
    • Computer literacy (Excel, email access required)
       

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    Operations Supervisor

    Purpose of the Job

    • Manage the operation in a way that meets the company objectives, maximises profits, grows the operation, and meets customer requirements. This involves overseeing all areas of the operation, including workshops, and managing all functions relevant to staff within the operation and respective areas.

    Key Responsibilities 

    • Operational 
    • Maintain the organisational structure to ensure adequate staffing by recruiting and placing capable staff in order to meet operational requirements
    • Ensure all staff are multi-skilled, and succession planning is implemented
    • Ensure that all drivers and crew are well managed to improve productivity, reduce overtime and ensure that staff are motivated and productive
    • Manage staff time and attendance and scrutinise all overtime
    • Monitor staff performance and conduct annual performance appraisals timeously
    • Ensure that all staff receive the necessary training and understand their job profiles as well as their function within the department
    • Ensure that discipline is instilled and maintained at all times
    • Ensure all staff are always dressed appropriately and take action if necessary
    • Ensure that all Company Standard Operating Procedures are understood, adhered to and enforced
    • Keep all staff updated on company affairs and involve them all in decision-making by listening to their input, which may be viable. Team building is essential for a harmonious, motivated environment
    • Treat every order received as a first-time rental, even if the customer has been with Value for years
    • Maintain outstanding relationships with customers and make sure that staff do as well
    • Manage all the expectations of the customer
    • Ensure the agreed customer Standard Operational Procedures are met at all times
    • Ensure that all queries are resolved within 24 hours
    • Attend any customer functions should they be required
    • Ensure the fleet is serviced 100% on time and clean and checked before every dispatch
    • Review operational performance, highlighting opportunities for improvement
    • Ensure required reports are completed accurately and timeously
    • Ensure that where records are being held, it is managed correctly and the information is accurate
    • Review and comment on monthly operating expenditures
    • Ensure that the facility and assets are adequately maintained and that all Loss Control policies and procedures are implemented
    • Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act of 1993 are met
    • Ensure regular audits are conducted in the department to make sure all processes and procedures are in place
    • Attend to any information requested from either customer or internally be attended to with urgency
    • Maintain professional conduct
    • Ensure the dress code is in accordance with company Standard Operating Procedures
    • Maintain housekeeping standards daily
    • Assist in relevant operations/operational functions as required
    • Ensure standards of Health and Safety are maintained

    Minimum Requirements

    • Grade 12 (Matric)Matric (Grade 12)
    • 2 years of operational experience in Transport
    •  Skills Required
    • Management of operational staff
    • Computer literacy
    • Good communication skills
    • Organisational skills
    • Ability to identify non-conformances
    • Ability to make decisions
    • Ability to analyse data

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    Administrator

    Purpose of the Job

    • Perform all general administrative functions in the department.

    Key Responsibilities 

    • Ensure that the Standard Operating Procedures are known, understood, trained on, and maintained to ensure that the respective procedures are carried out correctly
    • Understand and know how to make use of the various systems in the business
    • Carry out all administrative tasks in the operation
    • Check the status of invoices on the system
    • Ensure communication is provided to the relevant warehouse staff when a specific requirement must be met
    • Handling customer queries and escalating the queries to the relevant management
    • Ensure that all documentation is correctly filed and easily accessible
    • Maintain reports daily, weekly, and monthly as per the requirements for the operation
    • Ordering of stationery
    • Where the operation requires it, assist in the capture of data
    • Generate and print all documentation that is required for operational processes
    • Carry out all wage-related administration.
    • Quality, Health and Safety and KPIs
    • Ensure that KPIs are known, understood, measured, managed, maintained and reported on monthly
    • Ensure NCRs/NCPs and IOs are raised daily and staff are motivated to use the system to improve the operation
    • Ensure that all NCR’s/NCP’s and IO’s are closed off within the required lead times (5 working days)
    • Ensure standards of Health and Safety are maintained as well as the requirements of the Occupational Health and Safety Act
    • Ensure that all monthly checks are carried out as required
    • Maintain housekeeping standards daily
    • Assist in relevant operations/operational functions as required.

    Minimum Requirements

    • Grade 12 (Matric)
    • Computer literate
    •  Personal Attributes
    • Hard-working
    • Organised
    • Positive attitude
    • Have a sense of urgency
    • Reliable
    • Pays attention to detail

    Personal Attributes

    • Administrative skills
    • Communication skills
    • Skills Required 
    • Have knowledge and understanding of administrative procedures of the operation
    • Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
    • Have knowledge and understanding of Value policies
    • Have knowledge and understanding of the Health and Safety procedures and requirements
    • Have a knowledge and understanding of the ISO 9001 procedures

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    Driver Training Academy Instructor/Assessor

    Purpose of the Job

    • The DTA Instructor will assume full accountability and responsibility for all Assessments and administration that come with facilitation. The instructor will coach new and existing driver to evaluate the standard of the driver competency.

    Key Responsibilities 

    • Evaluate new and existing Driver
    • Ensure all new drivers are properly and efficiently evaluated
    • Conduct annual driver assessment and soft skills training for all the drivers as per training schedule
    • Ensure all relevant documents are available before/after training is conducted
    • Capture all evaluations on the SHEQx system
    • Ensure correct information is captured on the SHEQx daily
    • Report all the drivers evaluated to the business on number of evaluations conducted
    • Ensure all training documents are fully completed and signed off by both the candidate and the Assessor
    • Ensure attendance registers are fully completed with the course name, duration of training and all learner signatures before sharing the register with the Group training for VIP capturing daily
    • Assist with emergency or urgent new driver evaluations during peak or whenever required by the business.
    • Operate a counterbalance lift truck (Forklift)
    • Conduct novice forklift training and refresher training for all forklift operators
    • Ensure participation is active in the classroom for theoretical training
    • Conduct practical assessment using the forklift to determine the operator’s competency
    • Ensure compliance with the quality management system when completing the training documents
    • Conduct outcome-based assessment on the portfolio of evidence within 5 days after the completion of training
    • Share the assessment results with the candidate and inform the DTA Admin Supervisor for record keeping
    • Ensure all relevant documents are available before conducting training for Novice such as certified copy of ID, proof of medical fitness and CV
    • Capture all forklift training on SHEQx and update licenses continuously
    • Ensure correct information is captured on SHEQx such as Employee name, ID number and the job title
    • Make sure that completed documentation is shared with the DTA admin supervisor to make certificates
    • Conduct training on Operate a Crane, Lift trucks rigid vehicles and convey dangerous goods and basic fire fighting
    • Conduct training and refresher training for all operator training and as per DTA accredited scope not limited to: Operate a truck mounted crane, Operate lifting equipment, Reach truck, Powered pallet truck, Operate rigid light / heavy vehicle, Convey Dangerous Goods by Road, Basic fire fighting and Operate a vehicle combination
    • Ensure class participation in class for theoretical training and make sure the class is conducive for learning
    • Prepare learners for assessment by explaining the assessment process to be followed
    • Conduct practical assessment using the lifting equipment to determine the operator’s competency
    • Ensure compliance with the quality management system when completing the training documents by ensuring that there are no blank spaces in the training documents
    • Conduct outcome-based assessment on the portfolio of evidence within 5 days after the completion of training
    • Share the assessment results with the candidate and inform the DTA Admin Supervisor for record keeping
    • Share the fully completed and Assessed POE with the Admin Supervisor for filling
    • Ensure all relevant documents are available before conducting training for Novice such as certified copy of ID, proof of medical fitness and CV
    • Capture all lifting equipment training on SHEQx and update licenses continuously
    • Ensure correct information is captured on SHEQx such as Employee name, ID number and the job title
    • Administration of Certificates and Licenses
    • Check the accuracy of the employee details on the certificate and licenses before handing over to DTA Admin Supervisor
    • Send communication to the DTA Technical Manager where employee is not declared competent and provide advice on the next step they should follow – Whether retraining and reassessment is recommended
    • Ensure that all copies of certificates and licenses issued are attached to the employee
    • Assessment
    • Conduct outcome-based assessments for all the DTA accredited scope and as per Assessor registration scope
    • Take full responsibility and accountability of your Assessor registration, registration must always be valid and renewed accordingly
    • Compile Assessment report after every Assessment is conducted
    • Ensure learner information sheet is fully completed and signed by the learner before commencing with Assessment
    • Moderation
    • Compile Moderation plan before moderation takes place
    • Take full responsibility to keep Moderator registration update at all times, Moderation cannot take place if moderator is not fully registered with the relevant Quality Partners (TETA and QCTO)
    • Conduct Outcome-based moderation for the Assessment documents covered by the DTA accredited scope
    • Ensure that 50% to 80% POEs are moderated within 3 months of the concluded Assessments
    • Provide constructive feedback to the Assessor to ensure improvement in Assessment of POEs
    • Conduct pre and post moderation meeting each time moderation is conducted
    • General Task
    • Assist with planning for onsite audits and TETA related admin task where required
    • Assist with TETA related admin for extension of scope required by the business
    • Ensure proper housekeeping is adhered to in the area of work such as Instructors office and the Training rooms
    • Report any damaged assets to the DTA Administrative Supervisor
    •  Take care of the company provided PPE and ensure wearing PPE is adhered to as per required training
    • Be flexible to assist the business during peak time with any urgent training or evaluation as requested by the business
    • Perform any reasonable task as directed by superiors
    • Adhere to all the delegation and instruction provided by the DTA Technical Manager
    • Travel to all regions where training is required with the approval from the DTA Technical Manager
    • Ensure full responsibility on pre and post trip inspection on the Value provided vehicle
    • Fully comply with the DTA requirement when you drive to other branch for training with company vehicle by completing the logbook at all times and keeping it safe

    Minimum Requirements

    • Grade 12 (Matric)
    • Assessor certificate
    • Moderator certificate
    • Train the Trainer certificate
    • Minimum of 5 years’ experience in Facilitation and Assessor.
    • Skills Required
    • Good communication skills
    • Facilitation skills
    • Driving skills

    Personal Attritutes 

    • Ability to manage own workload with minimal supervision
    • Deadline driven with a “I can do” attitude
    • Willingness to explore new ways of work
    • Willingness to assist with new projects
    • Personal Attritutes 
    • Knowledge on SAQA framework, Skills Development Act and Driven Machinery regulations
    • Experience in a blended learning approach
    • Superior verbal and written business English
    • Knowledge 
    • Knowledge on SAQA framework, Skills Development Act and Driven Machinery regulations
    • Experience in a blended learning approach
    • Superior verbal and written business English

    Method of Application

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