Active Roles at Hollywoodbets

Skill Set

• Strong listening, 
• communication, 
• presentation, 
• social skills
• Negotiating Skills
• Sales knowledge

Responsibilities

• We have an amazing opportunity for a Team Leader (Mobile) to be based in Govan Mbeki, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• Ensure growth targets for mobile betting are achieved Analyze financial information to identify trends, manage costs, and increase revenue in the team Ensure proactive reporting on these areas.

You Bring 

• A minimum of 12 months in a leadership role
• Track record of over-achieving quota
• Ability to understand customer needs and handle different types of personalities
• Strong listening, communication, presentation, and social skills
• Valid Driver’s License

A Bonus To Have: 

• Post-Matric Qualification

Responsibilities for Internal Candidates:

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Provide day-to-day operational support to Area Managers
• Daily Reports
• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

What You’ll Bring To The Team:

• Good communication and interpersonal skills 
• Excellent Listening skills 
• Must be result driven 
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution. 
• Strong system and sales knowledge 

Please note that only team members who meet the stipulated minimum requirements will be considered.

Qualifications

• Matric
• Valid Driver’s License
• A minimum of 12 months in a leadership role
• Track record of over-achieving quota 
• Ability to understand customer needs and handle different types of personalities

Apply Before 05/29/2026

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Responsibilities

• We have an amazing opportunity for a Marketing Team Leader to be based in Eastern Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• F & B Qualification 
• Valid driver’s license
• Food and Beverage Industry experience 

What You’ll Do For The Brand

• To manage and co-ordinate the marketing activity of the whole EC region, covering all areas of the business. 
• Support planning, implementation and reporting of marketing communication. 
• Ensure the branches are fully briefed and prepared for the marketing activities require. 
• To liaise with Regional Manager (RM) & Marketing Manager (MM) and branches to ensure full compliance with all norms and standards and to communicate marketing strategy. 
• To facilitate with, updates and feedback to RM and MM on daily basis. 
• To work closely with the RM and MM to develop new strategic / tactical marketing and implement advertising strategy. 
• Responsible for implementing and ensuring the marketing policy and best practice across the branches are adhered to. 
• To manage and build departmental bridges / relationships with clients and the regions.
• Management of the budget and expenditure for region as well as reporting back on results. 
• Capture any client information and maintain an up to date database. 
• Follow up on the newsflash marketing items. 
• Run promotions or events where needed in region. 
• Plan, implement and report back on external roadshow promotions. 
• Assist the branches in reaching targets set for their sales. 
• All other required tasks outside of your above job descriptions. 
• Must be able to handle high pressure. 
• Must be proactive and able to work independently. 
• Available for travel and after hours. 

What You’ll Bring To The Team:

• Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value. Good problem solving skills
• Identify, analyse, organise and solve problems and issues in a timely and effective manner
• Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition.
• Excellent attention to detail
• Excellent communication skills
• Ability of taking charge, motivated to do things, willing to get things done on your own. Willingness to be innovated, or introduce something new or different; characterized by innovation

Please note that only team members who meet the stipulated minimum requirements will be considered.

Qualifications

• Relevant Diploma/Degree.
• 2-3 Years’ experience in leading a team.
• Knowledge of Digital Marketing.
• Project management experience (Advantageous).
• Resourceful, self-starter who has experience in leading change management processes and cross-functional teams.
• Established industry contracts preferred.
• Strong research and attention to detail.
• Creative and innovative demeanour.
• The ability to work in a fast-paced, growing environment under pressure.
• Must have attention to detail and take accountability.

Apply Before 05/29/2026

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Responsibilities

• We have amazing opportunities for a Branch Manager to be based in Kenilworth, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services, and compliance. 

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

What You’ll Bring To The Team:

• Valid driver’s license.
• Diploma/ Degree/ NQF 4 Learnership.
• 1-2 years in a management capacity or managerial experience.
• 1-2 years of sales management.
• 1-2 years cash management.
• 1 year within the Gaming or Betting industry.

What You’ll Do For The Brand:

Branch Growth

• To manage the achievement of targets and branch growth in accordance with operational procedures, retain existing customers, and grow new customer base. Generate a branch business plan in consultation with the regional manager and implement it accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives. 

Competitor Analysis

• Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors. Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor. 

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration &EFT policies where applicable. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that stock-taking is done weekly and account for stock shortages.
• Manage all security aspects in the branch.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition. 

Branch Reporting

• Ensure that daily news flashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs, and growth plans as well as high-risk/compliance issues. 

Customer Experience

• Ensure superior customer service and customer experience. Proactively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer-centric culture within the branch and drive the philosophy of “service with a smile” at all times. 

Compliance

• Ensure compliance with company, legislative, and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to the company's internal control policy, Compliance to the Code of Ethics, and escalating fraudulent activities. Ensure that there is a registered FICA officer on site at all times during operating hours and that compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates, and marketing campaigns. Ensure that the correct lines of communication are followed at all times and that timely feedback is provided to the support office when information is requested.

People Management

• Manage branch team members in terms of HR policy (recruitment in conjunction with AM, on-the-job training and development (identify areas of development and coordinate training interventions), leave management, performance management, labor relations (disciplinary actions/poor performance), retention, and recognition. Manage team member rosters/schedules taking into account busy periods, events, and operational requirements. 

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof. 
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
• Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
• Ensure the timeous submission of daily, weekly, and monthly reports.
• Must be available 24/7 in case of emergencies.

Apply Before 05/29/2026

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Responsibilities

• We have an amazing opportunity for a Creative Copywriter to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• A min 3 years experience in a related role.
• A strong portfolio of work showcasing a range of campaigns, conceptual ability, and copywriting craft.

A bonus to have:

• Valid Drivers License.
• Develop and write engaging internal communication to the team that accurately reflects the brand tone.
• Recruitment Copywriter: Developing copy for Job advertisements.
• Technical Copywriting: Developing copy for Explainer videos.
• SEO Copywriting: Experience in creating copy content to educate users and increase rankings.

What You’ll Do For The Brand:

• Work closely with the Head of Creative: Copywriting, to cultivate and execute creative messages that meet client objectives.
• Develop compelling copy across multiple platforms including but not limited to Print, Outdoor, In-Store Activations, In-store, Social Media, Brand/Publications, Scriptwriting: Digital, Radio, TV and Podcasts.  
• Work in partnership with the creative team to ensure that copy and visuals work together effortlessly to create robust advertising campaigns in alignment to a brief.
• Ability to interpret briefs into slogans, catchphrases and effective content.
• Excellent written and verbal communication skills, with an ability to craft compelling copy that resonates with product specific target audiences.
• Ability to write in varying tones and styles, whereby content is clear, concise, compelling, credible, and has a call to action.
• Conceptualize and bring dynamic copywriting ideas during brainstorming sessions with the creative team
• Check that our content complies with regulations and legislation. 
• Present and articulate creative work to internal stakeholders and having the ability to verbalize the strategy behind each concept.
• Stay up-to-date with industry trends to ensure that our messaging is fresh, innovative, and effective.
• Build a media database.
• Understand the brand and product
• Research target audiences and competitors
• Adhoc duties
• Strong attention to detail and quality assurance: Copy editing to ensure that all spelling and grammar is correct 
• Ability to manage multiple projects concurrently and meet tight deadlines.
• Check that our content complies with regulations and legislation.
• Present and articulate creative work to internal stakeholders and having the ability to verbalize the strategy behind each concept.
• Stay up-to-date with industry trends to ensure that our messaging is fresh, innovative, and effective.
• Build a media database.
• Understand the brand and product
• Research target audiences and competitors
• Adhoc duties

What You’ll Bring To The Team:

• High attention to detail
• Good communication skills
• Ability to problem solve in a timely and effective manner
• High sense of accountability towards work
• Interpersonal Skills

Apply Before 05/26/2026

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Responsibilities

• We have an amazing opportunity for an Quality Assurance Coach  to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for monitoring call quality, compiling performance reports, and identifying development areas. Delivers coaching sessions, supports new hires, collaborates with training teams, and addresses customer complaints through root cause analysis. Implements corrective actions and handles additional duties as required.

You Bring:

• A minimum of 1 year’s experience in Customer Service
• Coaching experience
• Quality Assurance experience

What You’ll Do For The Brand:

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate.
• Collate QA reports and statistics for the campaigns.
• Highlight areas of development and conduct coaching and calibration sessions with the team and managers.
• Work closely with the Contact Centre training division to highlight any training needs
• Quality Assurance coaching with new appointments.
• Identify trends and effectively alert the respective departmental management team.
• Develop and implement corrective measures for implementation by management.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required.

Apply Before 06/05/2026