Available Positions at Lesaka Technologies

Role Purpose 

• The Commercial and Sales Coordinator for the Bill Payments category is a key contributor to the successful execution and growth of the portfolio.
• This role is responsible for supporting the commercial strategy by managing stakeholder relationships, coordinating sales operations, and ensuring the seamless delivery of activities that drive revenue, performance, and customer satisfaction.
• The incumbent plays a vital role in enabling operational efficiency, strengthening collaboration across teams, and supporting the category in meeting its strategic objectives.
• A key responsibility of this role is the coordination and management of municipal tender submissions to drive public sector engagement and expansion. The incumbent will serve as a central point of coordination between internal teams, external partners, and public sector stakeholders, ensuring effective alignment and the seamless delivery of strategic objectives.
• In addition, the role may provide cross‑functional support across other categories, contributing to broader commercial success and overall operational efficiency.

Key Responsibilities 

Sales & Commercial Coordination

• Support the Head of Category in the development and execution of category strategies, pricing, and sales plans.
• Assist with data analysis, reporting, and commercial performance tracking across sales channels.
• Manage sales documentation, pricing updates, and customer agreements in collaboration with relevant teams.
• Coordinate with cross-functional teams (Supply Chain, Finance, Product, Marketing) to ensure alignment on commercial initiatives.
• Assist with the go-live process for new billers/products including data gathering, testing schedules, and internal coordination
• Assisting with client queries for both Collectors and Receivers Integrations and changes required, Projects logged
• Request new receiver integrations and additional id’s, ensure communication between CRM and client is effective, Approval of request then request for implementation
• Invoicing Management and distribution Manage monthly invoices and reports. prepare reports for monthly debtors

Data & Process Management, Tender Administration

• Maintain accurate, up‑to‑date databases for tenders, pricing, product listings, municipal information, and category‑related documentation.
• Ensure all commercial and tender‑related processes are continuously updated, documented, and followed to support operational efficiency.
• Attend tender briefings (physical and virtual) and coordinate all related administrative requirements, ensuring full compliance with outlined specifications.
• Manage the end‑to‑end process of tender submissions, including preparation, printing, packaging, courier arrangements, and physical drop‑offs where required.
• Track and log all tender‑related correspondence, deadlines, amendments, and outcomes, ensuring visibility for internal stakeholders.

Stakeholder Engagement & Support

• Serve as the primary point of contact for internal stakeholders, responding to queries related to tenders, product listings, pricing, and category performance with accuracy and timely communication.
• Support sales and category teams by developing high‑quality presentation materials, coordinating meeting preparation, and ensuring thorough follow‑up through structured post‑meeting action tracking.
• Facilitate the onboarding of new private‑ and public‑sector clients by coordinating required documentation, ensuring alignment across internal teams, and enabling a smooth transition into operational processes.

Data Governance, Compliance & Operational Readiness

• Ensure all category‑related data (tenders, pricing, product information, municipal records, customer details, and operational documentation) is consistently maintained, validated, and kept up to date.
• Monitor compliance with internal processes and regulatory requirements related to municipal engagements, public sector submissions, and commercial operations.
• Coordinate the preparation and quality assurance of all tender documentation, ensuring accuracy, completeness, and alignment with specification criteria.
• Support operational readiness by ensuring all processes, checklists, and workflows are documented, current, and adhered to across the category.
• Participate in tender briefing sessions and manage follow‑up actions to ensure clarity, compliance, and timely execution of submission requirements.
• Oversee the logistical elements of tender submissions, including scheduling, packaging, drop‑offs, and ensuring on‑time delivery for both electronic and physical submissions.

Required Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Supply Chain, or related field.
• 2–4 years of experience in a commercial support, sales coordination, or tender coordination role.
• Experience with public sector procurement processes (especially municipalities) is essential.
• Strong administrative and organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with CRM or ERP systems is a plus.

Key Competencies

• Strong attention to detail and time management
• Excellent written and verbal communication skills
• Problem-solving mindset and ability to work independently
• Collaborative, with strong stakeholder engagement ability
• Analytical thinking and a commercial mindset
• Commercial Acumen & Analytical Thinking
• Strong project coordination and multitasking abilities
• High attention to detail and follow-through
• Agile mindset with ability to work under pressure

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Job Summary

• We are looking for a skilled System Support Agent to join our team. The System Support Agent will be the first point of contact for customers seeking technical assistance over the phone, email, or chat.
• The ideal candidate will have excellent problem-solving skills and a strong technical background to provide effective support and ensure smooth IT operations.

Key Responsibilities

• Provide first-level technical support to customers via phone, email, and chat
• Diagnose and escalate technical issues related to hardware, software, and network systems
• Log and manage incidents ensuring accurate and timely updates
• Escalate unresolved incidents to the appropriate technical teams and management
• Monitor and follow up on outstanding incidents to ensure timely resolution
• Maintain documentation of common issues and solutions for future reference
• Create or improve monitoring tools to ensure all issues are diagnosed and escalated
• Support tickets to be attended to and closed within SLA’s

Required Skills and Qualifications

• High school diploma or equivalent; an Associate's or Bachelor's degree in a relevant technical field is preferred
• Proven experience in a similar role, preferably in an IT service desk or help desk environment
• Strong knowledge of computer systems, networks, and common software applications
• Experience with ticketing systems (e.g. Jira, ServiceNow, Remedy)
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• Ability to work independently and as part of a team
• Customer-focused with a commitment to providing high-quality service.
• Experience with monitoring tools such as Datadog

Preferred Qualifications

• Certifications such as CompTIA A+, or Microsoft Certified Professional (MCP)
• Experience with remote support tools and techniques

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Job Description

• A vacancy exists for Base Administrator within the Merchant Division, in Cape Town. 
• The Base Administrator will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.

 Key Responsibilities include, but are not limited to:  

 Reports and Dashboards

• Managing daily, weekly, and/or monthly reports that show the effectiveness of the various business units
• Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager

Kazang Retentions Worksheets – Device drop-offs

• Using reports to identify devices that stop trading
• Escalating these to the relevant Sales Executive/ Agent
• Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.

General Sales Administration

• Completes various admin tasks
• Base Administration Responsibilities
• Device orders
• Stock Take
• Any ad-hoc administration as required by the company
• Does ad-hoc support work for the Regional Manager
• Work weekends were necessary

 In order to be considered for this position, the following requirements must be met: 

• Matric/Grade 12
• 3 – 5 years administrative experience
• Experience in working with Data
• Must have knowledge of a CRM Systems – CR, Freshdesk

Technical Skills: 

• Computer literacy – MS Office suite
• Advance Excel – preferred

Behavioural Competencies: 

• Able to work independently as well as member of team
• Self-starter
• Self-Management
• Willing to work in a productive team
• Excited about new ventures and eager to learn

Closing Date 02 April 2026

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Job Description

• A vacancy exists for a Go-To-Market Project Manager within the Merchant Division, in Cape Town. 
• The Community Channels team runs strategic projects through the sales team in the informal sector in South Africa. The Go-To-Market Project Manager plans and leads projects using sales tools and systems to drive maximum impact for the business.

Key Responsibilities include, but are not limited to:  

• Designing strategic sales projects
• Owning strategic project deliverables
• Building and maintaining project progress trackers
• Running project meetings
• Project Field Visits
• Designing and testing Project Forms
• Using Field Sales Tools
• Post-project reporting

In order to be considered for this position, the following requirements must be met: 

• Matric
• 3-5 years’ work experience in relevant field: sales support, informal market fintech, project management

Technical Skills: 

• Strong data analysis skills
• Proficient in Excel, PowerPoint and Teams
• Experience using CRM and Sales systems
• Project management

Behavioural Competencies: 

• Highly organised
• Strong sense of ownership
• Diligent, self-disciplined
• Attention to detail
• Clear communicator
• Problem-solving mindset
• Strong presenting skills

Closing Date 02 April 2026

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Job Description

• A vacancy exists for National Sales Admin Co-ordinator within the Merchant Division, in Cape Town. 
• The National Sales Admin Co-Ordinator is responsible for overseeing and coordinating all administrative operations across regions to ensure accuracy, compliance, and operational efficiency. This role manages national workflows, system data accuracy, reporting, and ticket-based support processes

Key Responsibilities include, but are not limited to:

• Provide national oversight of administrative processes across regions
• Monitor adherence to operational policies and procedures
• Act as escalation point for administrative and system-related issues
• Monitor SLA adherence
• Oversee ticket queues and ensure timely resolution
• Identify system inconsistencies

In order to be considered for this position, the following requirements must be met:

• B-Com or Equivalent Degree
• 3–5 years administrative experience

Technical Competencies:

• Computer literate in Windows, Outlook, and Excel.

Behavioural Competencies:

• Self-starter.
• Self-Management.
• Strong communication skills 

Closing Date 02 April 2026

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Job Description

Sales Account Executive - Mthatha

• Top sales performers don’t chase roles.
• They choose environments where they can win.
• At Lesaka, we’re building a high-performance merchant business that values execution, integrity, and long-term partnerships. If you’re a proven deal-closer who thrives in complex B2B environments and wants to build a serious, revenue-generating portfolio this is your arena.

What You’ll Own

• Acquire and grow corporate merchant accounts (hunter + farmer mindset)
• Build and manage a high-value revenue portfolio
• Structure, negotiate, and close complex merchant solutions
• Develop executive-level relationships with decision-makers
• Retain, expand, and protect key accounts through strategic account management
• Partner with product, risk, and operations to deliver tailored payment & business solutions
• Own your pipeline, forecasts, and results end-to-end

What You Bring

• 5+ years of proven success in B2B sales / merchant acquiring / fintech / payments
• A track record of closing and growing high-value corporate accounts
• Strong commercial judgement and elite negotiation skills
• Comfortable engaging C-suite and senior stakeholders
• Self-driven, resilient, and obsessed with outcomes
• Able to operate independently in a province-based territory
• Valid driver’s license & reliable transport

Closing Date 31 March 2026

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Job Description

Key Performance Areas

Administration

• Attends Provincial meetings and updates meeting minutes
• Filters reports from head office and monitors feedback to ensure deadlines are met
• Ensures that sufficient refreshments and consumables are ordered.
• Updates the Distribution List on the Global Address Book/List.
• Controls and updates internal telephone lists.
• Co-ordinates the booking of boardrooms and facilities, and invitations to clients for events.
• Co-ordinates arrangements for functions, sets up the facilities required and recover payment for facilities.
• Ensures that stationery (including welcome packs, promotional items and business cards) are ordered and distributed.
• Monitors and manages stock control team.
• Ensures staff are appropriately reflected on the organisation structure for distribution of work items to the correct staff/teams

Cost Structure

• Focuses on operational initiatives within the relevant Province to contain costs within agreed budgets to influence a continual improvement in the cost/revenue ratio and thereby sustain long-term profit growth
• Monitors expenditure and recoveries against budget with emphasis on the containment of controllable costs, and explores opportunities for cost savings
• Provides input into controllable costs through involvement in the preparation and compilation of budgets with regard to capital expenditure, operating income and expenditure
• Maintains and submits staff expense claims.
• Co-ordinates telecom recoveries by ensuring that all telephone costs pertaining to personal calls are recovered on a monthly basis.
• Liaises with external vendors (e.g., Dimension Data, Metro file, etc.) to ensure an effective and efficient service is received.
• Liaises with the Financial Shared Services (FSS) to ensure that payments and expenses are handled effectively and efficiently.
• Maintains and updates the payment register

Infrastructure and Asset Management

• Ensures overall operational readiness and efficiency of the Province
• Ensures that premises are maintained in terms of housekeeping and general upkeep
• Reports incidents when necessary (e.g., carpets, wallpaper, lighting, roof leaks, etc.) and ensures that these are attended to
• Logs incidents for non-functioning equipment (fax, photocopier, etc.) via OPS Connect and ensures that these are attended to

Staff Administration

• Responsible for housing and control of staff confidential files.
• Co-ordinates the leave schedule for the Province in conjunction with the Provincial Head to ensure optimal resource allocation.
• Extracts the overdue leave report for the Province and advises the respective line manager to ensure that direct reports take compulsory leave.
• Acts as a central point of contact for the required returns and requests for Human Resources information.
• Ensures that the relevant posters are displayed in terms of Labour Law requirements (e.g., the Basic Conditions of Employment, etc.).
• Ensures that the administration regarding staff changes (e.g., Personnel Record Update / PRUs) is actioned for the relevant department.
• Facilitates the completion of necessary documents relating to staff appointments, transfers, resignations and personal computers (PC) licences.
• Provides general support to staff regarding Employee Self-Service (ESS) and medical aid issues.
• Maintains staff records.
• Co-ordinates corporate wear fitting

Qualifications

• Grade 12
• Relevant tertiary education

Experience

• Minimum 2- 3 years basic administration skills

Specialist Skills required:

• PC Literate (Microsoft Word, Windows) MS Word, Excel, Outlook Express

Essential requirements:

• Must be figure orientated
• Ability to communicate effectively verbally and in writing
• Must be reliable, trustworthy, and honest
• Be in possession of a valid South African Credit Card driver’s license free of endorsements

Closing Date 27 March 2026