Available Vacancies at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Team Leader (Mobile) to be based in Ixopo, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to ensure growth targets for mobile betting are achieved. Analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas.

You Bring:

• Valid driver’s license.
• 12 months experience in a leadership role.
• Track record of over – achieving quota.
• Ability to understand customer needs and handle different types of personalities.

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets.
• Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team.
• Facilitate daily promotional activities.
• Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally.
• Management of stock (daily report on stock levels and usage).
• Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign.
• Conduct market analysis/research to make suggestions for improvements within the mobile department.
• Recruitment and interviewing in coordination with Area Manager and HR department.
• The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
• Management of team members leave, absenteeism, and attendance. 
• Identify potential of Top Up Voucher outlets. Visiting outlets where required.
• Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV.
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
• Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately.
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
• Submit Daily Reports.
• Any other related duties that might be required.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines. 

Apply Before 04/15/2026

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Responsibilities

• We have an amazing opportunity for a Sales Agents Outlet to be based in Manguzi, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 04/15/2026

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Responsibilities

• We have an amazing opportunity for a Sales Agents (Field) to be based in Ulundi, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 04/15/2026

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Skill Set

• Communication
• Strategic Thinking

Responsibilities

• Manage a designated portfolio of affiliates, ensuring they have access to the latest marketing materials, promotional offers, and program updates.
• Proactively identify and reach out to dormant affiliates, implementing strategies to re-engage them and re-activate their participation in the program.
• Conduct thorough site audits for all new affiliate applications, verifying traffic sources, target audience relevance, and adherence to Hollywoodbets' affiliate marketing guidelines.
• Assist senior affiliate marketing specialists with various program tasks, including data analysis, reporting, and campaign management (as needed).
• Research and identify new affiliate partnership opportunities that align with Hollywoodbets' target audience and marketing goals (working under the guidance of senior specialists).
• Monitor affiliate performance metrics (registrations, FTDs, clicks, conversions) and generate reports to identify trends and areas for improvement.
• Stay up-to-date on industry trends and best practices in affiliate marketing, recommending new strategies and tactics to enhance program performance.
• Provide excellent customer service and support to our affiliate partners, addressing their inquiries promptly and professionally.
• Assist with the creation of marketing materials (banners, landing pages) specifically tailored for affiliate partners (may involve collaboration with the design team).
• Maintain accurate and up-to-date records of all affiliate activity and performance data.

Other

• Ability to work in a deadline driven environment.
• Strong Project Management and problem-solving skills.
• Excellent verbal and written communication skills.
• Self-starter and work well within a team environment.
• Strong negotiation skills.
• Ability to effectively manage and build client and team relationships.
• Able to succeed in and enjoy a fast-paced, quick-witted environment.
• Knowledge of digital marketing across social, display, and programmatic platforms.
• Knowledge of Affiliate marketing
• Strong analytical and strategic thinking skills.
• Ability to make data-driven decisions.
• Excellent interpersonal and collaboration skills.

Qualifications

• 2 -3 years experience in the digital marketing industry (Affiliate experience preferred 
• 1-2 years of negotiating skills within a Sales Environment 

Apply Before 04/16/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Steve Tshwete, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Sales exp 
• Customer Service

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 04/16/2026

go to method of application »

Skill Set

• Excellent time management and prioritization skills
• Great command under pressure and stress
• A pragmatic approach to problem-solving
• Adaptability to new situations
• Confidence in decision-making 
• Expertise in communication and organizational skills
• Multi-tasking and collaboration skills
• Going over items, tasks, project phases and due dates
• Attention to detail
• Good understanding of multimedia (Design, Video and Copy) related processes.

Responsibilities

• Interpret all correspondence, and check all incoming client briefs, ensuring that there is sufficient information received from clients.
• Regulate workflows by loading job cards/briefs onto Trello or have a good understanding of project management systems. 
• Assign projects to designers, copywriters, videographers, photographers, animators and studio bookings, based on their availability.
• Reviewing timelines and schedule changes with Team Members, team leaders and the designated HOD for Design, Video or Copy. 
• Understand departmental (Design, Video and Copy) workflows and processes.
• Manage the job cards daily to ensure that each brief is attended to timeously, and deadlines are adhered to. 
• Compile task schedules and/or reports as per operational requirements. 
• Communicate clearly with clients and team members and ensure that all stakeholders are aware of any updates to briefs or production delays. 
• Follow up once projects are completed and ensure HOD has approved projects internally before notifying clients to approve.
• Keep record of all daily projects completed, hours spent on the project and provide feedback on any operational /technical issues. 
• Handling order processes for departmental day to day requisites (stationery, hardware, software etc.)
• Managing quotes and payments to/from suppliers (resourcing quotations for productions, equipment etc.)
• Planning and forecasting upcoming projects
• Conduct/Attend daily and weekly project status meetings to share progress and updates with team members, team leaders and the designated Head of department.
• Ad hoc duties as required amongst others. 

Qualifications

• 1-year experience in creating schedules and project management.
• Minimum 1-2 years of experience in a similar role.
• Valid Driver's License

Apply Before 04/16/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent (Field) to be based in Mbizana, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base.
• Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID).
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels.
• Might be required to roam between branches and stores as per operational needs.
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 04/16/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a 2 x Team Leaders, based at our Regional Office in Paarl, Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets 

You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months within the Retail, Gaming or Betting industry.

A Bonus to Have: 

• 1-2 Years leadership experience.

What You’ll Do For The Brand:

Branch Growth

• Ensure achievement of targets within your areas in accordance with branch budgets.  
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.  
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.  
• Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches).

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.            
• Educate Team Members on all FICA Compliance.  
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable.  
• Ensure Team Member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting  

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).  
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management  

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance  

• Ensure that the branch is always neat and tidy according to Hollywood standards.  
• Ensure that that facilities are well maintained and in good working condition.  
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements  
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.  
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.  
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.    
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any Team Member.
• Team Members on duty are not allow to take personal bets within the Branch.  
• Team Members are not allowed to be behind the terminal counters when off duty.
• Team Members on duty are not allowed to utilize the Limited pay-out machine.  

Communication

• Ensure all operational communication within the branch is circulated to all Team Members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management  

• Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service  

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.  
• Pro-actively address guest complaints and ensure guest feedback is positive.  
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.  
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.  
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

Apply Before 04/23/2026

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Responsibilities

• We have an amazing opportunity for a Bartender to be based in Thaba Chweu, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for mixing and serving drinks and/or snacks or food to punters/customers, directly or through waitrons. Ensure exceptional customer service and ensuring clean and tidy service areas.

You Bring:

• Experience in the Service Industry

A Bonus to have:

• Experience with POS system
• Exposure to Stock Management

What You’ll Do For The Brand:

• Ensure that uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
• Ensure that the bar area is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times. Ensure the service area is cleaned before customers are seated. There should be no empty glassless, Beverage containers, excess cutlery, or crockery in the service area. Clean glasses, utensils, and bar equipment. Condiments, water, ice, napkins, straws etc. is replenished
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and take into account relevant trends, and busy periods/events that might increase stock requirements. Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form, and sign. Ensure that opening stock is recorded
• Ensure that fridges are sufficiently stocked and ensure stock rotation at all times
• Ensure that the Float is correct Count in the presence of the F&B Supervisor, if there is a shortage advise the F&B Supervisor prior to opening. 
• Greet customers and thank guests, always acting in a proactive and positive manner. Show interest to the customer/punter, pay attention when they speak, and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manner and address the customer in a respectful manner. Serve orders for beverages and/or snacks or food timeously. Check with customers to ensure they are enjoying their beverages and/or meals and take action to correct any problems
• Take beverage and/or food orders as soon as the customer/punter is seated. Ensure beverage order is taken within five minutes after the menu is presented. Food/ snack orders are placed if requested. If required check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged.
• Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated 
• Follow up on food delays from the kitchen, advise punters/customers on delays, and regularly communicate the status of the order
• Ensure that the customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor
• Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor. Disclose all breakages and wastage to the F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises. 
• Ensure that the service area is clean and tidy in preparation for the next shift. 
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required

What You’ll Bring To The Team

• Exceeding the clients’ expectations in regard to service delivery
• Use correct tone and apply content according to topic appropriateness
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate times
• Actively promotes and sells products or services
• Follows through and delivers results in spite of obstacles
• System experience in terms of understanding the POS process linked to the GAAP system

Qualifications

• Experience in the Service Industry
• Experience with POS system
• Stock Management

Apply Before 04/16/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for Sales Consultants (Phone-A-Bet) to be based in Greyville, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for the provision of a smooth betting experience to account holders by providing betting information, addressing account enquiries, placing of bets, bet cancellations and lodging of customer complaints.

You Bring:

• 6 months customer service or sales experience in a Contact Centre

A Bonus to have:

• Matric
• Betting Knowledge 

What You’ll Do For The Brand:

• Effective betting related tasks such as bet submission, cancellation and customer queries. 
• Perform prescribed security checks.
• When placing bets for our customer, ensure an understanding of the bet type, successful confirmation of the bet with the customer and accurate submission on the internal system. 
• When cancelling customer bets, ensure that the customer account and the correct bet is authenticated with adherence to the internal policy. 
• Effective escalation of customer complaints to the relevant management team, ensuring the customer is always kept informed regarding the status of their complaint and follow through until completion and successful resolution is reached. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time is maintained.
• All customer interactions should be professional and positively represent our Company brand and reputation. 
• Attend to ad-hoc functions as required due to operational requirements. 

Apply Before 04/15/2026