Careers at Discovery Limited

Areas of responsibility may include but are not limited to:

Strategic Growth & Engagement 
 

• Develop and implement marketing strategies that support both customer acquisition and ongoing engagement across employer and direct channels. 
• Drive Growth Manco and Engagement Manco sales and engagement initiatives to support and achieve business targets. 
• Identify and activate opportunities to increase uptake of Vitality products across employer groups and direct sales audiences. 
• Partner with business teams to identify, manage, and execute key strategic engagement initiatives aligned to KPIs and overall business objectives. 
• Collaborate cross functionally to ensure campaigns, tools, and initiatives are insight-led, aligned to customer needs, and deliver measurable impact.
• Manage onboarding initiatives and member journeys to ensure a seamless and engaging experience that supports activation and long term engagement. 

Campaign & Project Management  

• Own the end-to-end delivery of marketing engagement projects, ensuring they are delivered on time, within budget, and aligned with business objectives. 
• Brief, manage, and optimise campaigns across digital and offline channels, tailored to employer, partner, and adviser audiences. 
• Identify, manage, and execute key strategic engagement initiatives in collaboration with business teams, ensuring alignment to KPIs and overall engagement objectives.

Employer & Brand Activations 

• Plan and execute employer-facing and brand activation campaigns that enhance visibility and engagement. 
• Manage agencies and budgets for each activation to ensure efficient and high quality delivery. 
• Work closely with partners and internal teams to deliver high impact activations aligned with strategic goals.

Vitality Communications 

• Manage financial adviser communications across eDiscoverer, Adviser360, and social media platforms, optimising content and formats to improve engagement, including open and click through rates. 
• Manage WhatsApp and email BUA campaigns. 
• Develop partner communication campaigns and messaging across partner channels, working closely with the CVM team to deliver strategic sales and engagement communications. 
• Translate messaging across media formats and audience segments to ensure clarity, relevance, and alignment with engagement objectives.

Stakeholder Engagement 

• Work closely with internal teams (including Distribution, Product, and CVM) as well as external partners to meet business needs and effectively manage expectations. 
• Build and maintain strong relationships with key stakeholders, ensuring alignment, collaboration, and smooth delivery across functions. 
• Use performance data and insights to evaluate campaign effectiveness and identify opportunities for continuous improvement. 
• Manage timelines and milestones across multiple stakeholders to ensure coordinated and timely execution.

Portfolio Oversight

• Manage the Vitality Growth portfolio, ensuring consistent communication, visibility, and collaboration across teams, including reporting into and supporting Engagement Manco priorities. 
• Drive engagement campaigns that support key business KPIs — including sales growth, retention, and reduced lapse rates — through targeted and strategic marketing initiatives informed by Engagement Manco focus areas. 
• Lead creative and content development processes, ensuring high quality outputs that align with brand, portfolio, and Manco level objectives. 
• Drive the creation of compelling campaign concepts, visuals, and content in collaboration with creative teams to support portfolio priorities and business outcomes.

Education and experience:

Education:

• Minimum 3-year undergraduate degree or diploma 
• Post graduate Degree
• Preferable- communication and / or marketing focused 

Experience:

• A Minimum of 2 – 3 years-experience in Marketing, PR or Communication  
• Relevant industry experience 
• Corporate experience would be advantageous

Required Skills and Experience

• In depth knowledge of media channels, with strong expertise in digital platforms (social, email, Google, etc.). 
• Understanding of channel specific best practices that drive engagement, conversion, and performance. 
• Experience managing agency relationships, including clear briefing, feedback cycles, and approvals. 
• Knowledge of agency production workflows, including timelines, costing, and vendor coordination. 
• Excellent written and verbal communication skills. 
• Strong understanding of effective communication principles, including tone, clarity, segmentation, and call to action design. 
• Ability to translate complex information into simple, audience relevant messaging. 
• Strong presentation skills with the ability to articulate ideas and project updates clearly. 
• Proficiency in Adobe Express and Canva for content creation and visual storytelling. 
• Ability to collaborate with creative teams and guide design, layout, and creative direction. 
• Strong conceptual and creative thinking with the ability to contribute to campaign ideation and innovation. 
• Ability to identify new opportunities for engagement, content, and brand storytelling. 
• Proven ability to manage multiple stakeholders across business units with strong expectation setting and alignment. 
• Ability to conduct simple data analysis and reporting. 
• Working understanding of Google Analytics for monitoring campaign and engagement performance.

go to method of application »

Areas of responsibility may include but not limited to

• Assist in identifying and documenting operational, financial, and regulatory risks
• Support first-line compliance monitoring, including adherence to internal policies and regulatory obligations
• Help update and maintain risk registers and compliance tracking tools
• Participate in risk assessments, internal reviews, and audits
• Support development and implementation of risk mitigation and compliance action plans
• Assist with monitoring key risk and compliance indicators
• Prepare reports, presentations, and dashboards for management
• Conduct research on emerging risks, regulatory changes, and industry best practices
• Support incident reporting, investigations, and follow-ups
• Collaborate with other business units to promote a strong compliance culture.

Role Specific Competencies

• Action orientated
• Work independently
• Builds networks
• Drives results
• Strong listening and communication skills

Qualification Requirement

• Matric / Grade 12 is essential.
• Bcom Risk Management, BTech/ Risk Management or Related.

Specific Requirements:

• No previous internship and or graduate programme in any industry or government institution
• No work experience (Essential)
• Between the ages of 18 – 35 (Essential)
• You must be a South African Citizen by Birth or by naturalization before the 27th April 1994.
   

go to method of application »

Key Purpose

• To support business stakeholders across operational areas by sourcing, assessing, and appointing high‑calibre talent, primarily within the call centre environment, in alignment with Discovery Insure’s and Discovery Group’s Employment Equity objectives.
• This role partners closely with Business stakeholders to enable business performance through effective people practices, including talent attraction, succession planning, engagement, and retention.

Areas of responsibility may include but not limited to, the following:

Talent Acquisition 

• Manage the full end‑to‑end recruitment process for dedicated Operational teams within Discovery Insure, with a primary focus on call centre environments.
• Partner with business stakeholders to understand resourcing needs and deliver timely, high‑quality recruitment solutions.
• Build and maintain strong relationships with line managers, ensuring consistent communication, expectation management, and constructive feedback throughout the recruitment lifecycle.
• Ensure all recruitment activities are delivered within agreed timelines and service level agreements.
• Drive effective talent acquisition and onboarding strategies to ensure successful integration of new employees.

Talent Management 

• Manage talent management processes to ensure the right people are in the right roles at the right time, including succession planning, bench strength, and identification of critical positions.
• Implement retention strategies aimed at improving employee stability, engagement, and performance.

Transformation and Employment Equity

• Support transformation objectives through the implementation of Employment Equity targets.
• Remuneration & HR Governance
• Implement and manage the Group remuneration policy, including participation in remuneration discussions with business leaders.
• Provide guidance on remuneration, performance outcomes, and reward practices in line with policy and governance frameworks.
• Labour Relations
• Provide support and guidance on labour relations matters, ensuring compliance with labour legislation and company policies.
• Support and manage organisational change initiatives, working closely with leadership to mitigate risk and ensure effective people outcomes.

Personal Attributes and Skills

• Demonstrates a strong customer‑centric mindset, consistently delivering high‑quality service and results aligned to stakeholder expectations.
• A self‑motivated and proactive individual who takes initiative and accountability for outcomes.
• Highly effective at building credibility, relationships, and professional networks across all levels of the organisation.
• Strong influencing and persuasion skills, with the ability to present compelling arguments and drive buy‑in from key stakeholders.
• Excellent planning, organisation, and prioritisation capabilities, ensuring deadlines and commitments are met.
• A solutions‑orientated problem solver with the ability to analyse complex issues and implement practical, sustainable outcomes.
• Resilient and adaptable, able to perform effectively under pressure and manage setbacks constructively.
• Exceptional verbal and written communication skills, with the ability to communicate clearly, confidently, and with impact.
• Skilled in managing conflict, facilitating difficult conversations, and achieving positive resolutions.
• Demonstrates high emotional intelligence, including self‑awareness, empathy, and sound interpersonal judgement.
• A collaborative team player who contributes positively to team dynamics and organisational culture.

Education

• Matric (Essential)
• HR qualification – Diploma/Degree (Essential)
• Short term insurance and compliance knowledge related to Fit and Proper (Advantageous)

Experience

• Minimum of 4 years’ HR generalist experience deal with the full employee life cycle
• Minimum of 4 years’ experience and demonstration as a talent acquisition specialist in high volume recruitment
• Minimum of 4 years’ proven scenario based interviewing skills
• Excellent overall understanding of the talent acquisition journey and meeting deadlines timeously
• Minimum of 4 years’ working experience on all Microsoft office applications

go to method of application »

Job Purpose

• The Business Engineer is responsible for analysing, designing, and optimising end‑to‑end business processes to improve efficiency, reduce operational costs, and enhance both client and staff experiences. The role works closely with business owners, subject‑matter experts, technology teams, and change stakeholders to deliver integrated, sustainable, and digitally enabled process solutions.

Key Responsibilities

• Design innovative, efficient processes that leverage digital technologies
• Conduct detailed process analysis, modelling, and optimisation
• Use best‑practice research to inform business and solution design
• Facilitate and participate in design‑driven workshops
• Document business processes and design artefacts
• Extract and translate business requirements into functional specifications
• Understand system integrations and adapt them into process design
• Continuously assess operational process efficiency and drive improvement initiatives
• Support project delivery in alignment with the SDLC methodology
• Align multiple stakeholders across business and technical teams
• Act as a bridge between business and technology
• Build strong working relationships and communicate clearly at all levels
• Act as a change agent during pilot and implementation phases
• Translate process designs into training material and business documentation
• Participate in skills transfer and capacity‑building activities
• Proactively identify and drive process and solution improvement opportunities

Work Experience

Required:

• Minimum of 5 years’ experience in business process analysis, process design, consulting, or a comparable operational role
• Proven track record of delivering analytical, strategic, and process optimisation initiatives
• Strong delivery capability in a hands‑on environment, with accountability for outcomes
• Retail banking experience, including exposure to client‑facing channels and operations

Preferred (Advantageous):

• Experience working on IT implementation projects or in blended delivery teams (e.g. Agile)
• Management consulting or strategic business architecture experience
• Experience working within a digital banking environment

Qualifications

Required:

• Bachelor’s degree in business analysis, process design, engineering, or a related field

Preferred (Advantageous):

• Honours or Master’s degree
• Relevant additional professional qualifications (e.g. process accreditation, payments, agile, or tool‑based certifications)

Technical Skills and Knowledge

• Business analysis
• Business and process design
• Understanding of systems supporting banking processes
• Strong data analysis capabilities
• Experience using enterprise modelling tools (e.g. Enterprise Architect)
• Experience with Atlassian tools such as Jira and Confluence
• Understanding of banking risk management principles

go to method of application »

Job Purpose

• The Operations Manager is responsible for the end-to-end operational management of multiple primary and occupational health clinics.  This role ensures efficient service delivery, regulatory compliance, patient-centred care, and operational excellence across all clinic sites.  The Operations Manager drives performance, quality standards, financial sustainability, optimal staffing, and continuous improvement to deliver a seamless, high-quality healthcare experience.

Key Outputs

The successful applicant will be responsible for but not limited to the following job functions:

Operational Management

• Oversee day-to-day operations at all assigned clinics, ensuring high-quality and effective service delivery
• Develop, implement, and monitor standard operating procedures across all sites
• Ensure clinics are adequately equipped, functional, and aligned with health and safety standards
• Manage clinic scheduling, capacity planning and operational workflows
• Ensure service level agreements and targets are met or exceeded
• Continuously review and enhance performance metrics and targets for staff and operating clinics.

Clinical Quality and Compliance

• Ensure adherence to all regulatory, clinical governance, occupational health, and compliance standards
• Monitor clinical quality metrics, incident reporting, infection prevention and control, and quality improvement initiatives
• Ensure internal quality audit processes are implemented, and actively identify gaps/trends for continuous improvement
• Support clinical teams in implementing evidence-based best practices

People Management

• Lead, mentor, and develop multidisciplinary teams including Team Leaders, Nurses, Primary Care GP’s, Occupational Health Practitioners, Administrators, and support staff
• Manage performance, staffing levels, recruitment, onboarding, and training
• Cultivate a culture of accountability, teamwork, and patient centred care

Client and Stakeholder Engagement

• Build and maintain strong relationships with corporate clients, employers, service partners, and internal stakeholders
• Support client retention and satisfaction through effective communication, reporting, and service excellence
• Engage with clients to understand needs, propose solutions, and ensure contract compliance
• Attend and present at key forums and stakeholder meetings
• Attend onsite clinic meetings when required
• Perform site visit audits with respective reporting for newly planned clinics.

Reporting and Data Management

• Oversee accurate data capture, reporting, and system utilization across clinic sites
• Analyse operational and clinical performance reports to drive continuous improvement
• Provide regular updates to leadership on operational, financial, and quality indicators
• Provide regular comprehensive reporting to clients

Risk Management

• Identify operational risks and implement mitigation strategies
• Ensure business continuity plans and emergency response protocols are in place and tested
• Manage incidents investigations and implement corrective actions
• Apply financial prudence by closely monitoring cost of sales in clinics related to locum staffing, medication and consumable spend and implement active measures to drive down expenditure

Education required

Essential:

• Matric
• Batchelor’s degree in Health Care Management, Nursing, Occupational Health or a related clinical field

Preferred (would be advantageous)

• Post graduate qualifications in Business Administration, Operations Management, or Public Health Clinical qualification (degree or diploma)

Knowledge and skills required

• MS Office, Excel and Power Point

Advantageous:

• Knowledge of Power BI

Experience required

Essential:

• Experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building.
• Minimum 5 years’ operational management experience in healthcare, primary care or occupational health settings.
• Experience managing multi-site operations
• Proven track record of successful implementation of strategic business initiatives.
• Experience with managing strategic relationships
• Extensive experience working with stakeholders (internal and external)
• Solid experience leading areas of 30+ employees
• Business presentation skills
• Knolwlege of the OHS Act, COIDA, NIOSH standards and primary health clinical protocols.
• Experience working with electronic medical systems and operational reporting tools.

Advantageous:

• Industry knowledge of Scheme and Non-Scheme products
• Start-up experience
• Discovery Group Products knowledge
• High level understanding of Discovery Health systems

go to method of application »

Key purpose

• To lead, manage and guide a team of Client Engagement and Billing consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.

Key Outputs

The successful candidate will be expected, but not limited to perform the following key outputs:

• Leading and managing a team of Client Engagement and Billing consultants
• Performance Management, coaching and developing team.
• Drive staff to achieve required targets
• Assessment of consultants calls - QA.
• Conducting interviews and responsible for headcount
• Dealing with elevated queries/problems.
• Implement processes and design Standard Operating Procedures
• Ensuring continual communication between management and staff.
• Adhere to and enforce internal policies.
• Inspire, motivate and support team.
• Able to work overtime from time to time, which may include weekends.

Personal attributes and skills

• Excellent verbal and numeric communication skills
• Quality driven
• People-focused
• Attention to detail
• Strong Interpersonal Skills
• Strong Leadership skills
• Problem solving skills
• Decision making skills
• Stress tolerance
• Excellent time management skills
• Organizational awareness
• Ability to work within a team and drive team culture

Qualification & Experience

• Grade 12 – essential
• 5 years Customer Service Team Leader experience – essential
• Proficient in English – essential (writing, reading, speaking)
• Bi-lingual – advantage (writing, reading, speaking)
• Computer literate - MS Office, especially Excel – essential
• Regulatory Exam and FAIS credits required
• NQF 4 or 5 credits
• Class of Business
• BCOMM or related degree will be advantageous

go to method of application »

Key Purpose of the role

• Increase the sales of the product range by building relationships, maintaining superior client service backed by sound technical knowledge

Key Responsibilities

• Developing and maintaining broker relationships
• Reviewing the new business pipeline, following up, and tracking
• Issuing of quotations
• Technical training of & ongoing product support to financial advisors
• Dealing with queries & providing information on a range of sales and service issues
• Liaising with internal departments to ensure superior service is offered to clients
• Keeping up to date with competitor product and service offering & industry developments
• Participating in proactive sales & marketing initiatives

Key Requirements

• Own insured transport, cell phone and drivers license
• Willingness to undertake business travel across South Africa

Competencies

• Assertiveness
• Self-confidence
• Honest and ethical
• Resilience
• Perseverance
• Able to manage stressful situations
• Results driven
• Ability to work independently without supervision
• Self-Disciplined
• Persuasive
• Results driven
• Build strong relationships
• Use own initiative
• Decisiveness

Qualifications and Experience:

Minimum

• NQF5 in Wealth Management of Financial Planning
• RE5

Advantageous:

• Business degree
• Sound medical aid knowledge
• Knowledge of underwriting process
• Broker consulting experience in the financial services industry
• An understanding of financial planning
• Knowledge of MS Office Suite

go to method of application »

Key purpose of the role

• The Group Accountant will be responsible for the consolidation of monthly and annual financial reporting function in Discovery and all associated processes.

Areas of responsibility

• Assist with producing monthly consolidated management accounts, which include the Group Income statement, Statement of Financial Position, Statement of Other Comprehensive Income, Statement of Changes in Equity, Cash flow statement as well as the preparation of segmental information. This responsibility includes the review of foreign subsidiary translations and all consolidation entries to be processed to produce IFRS compliant results.
• Produce a consolidated view of the Group budget and forecast for presentation at Group Exco and Discovery Limited Board.
• Assist with preparing financial results for Discovery Limited Board meetings
• Produce the Interim Results and Annual Financial Statements (AFS) for Discovery Limited Group, as well as various other external reports
• Provide financial information to the Group Risk team to assist reporting of Solvency and Embedded Value
• Assist with ad hoc queries received from the External Reporting and Investor Relations team
• Liaising with internal and external auditors
• Assisting with the administration of the accounting system (Sage) and reporting tool (OneStream) for the Discovery Group as and when required.   
• Assist with ad hoc finance queries from business areas.
• Assist with preparation and review of SENS announcements relating to financial results.

Profile

• Advanced knowledge of IFRS standards
• Strong written and verbal communication skills
• Impeccable attention to detail and accuracy
• Ability to work well under pressure
• Strong interpersonal skills
• Strong project management skills
• Advanced Excel knowledge and experience

Qualifications

• The candidate should be a qualified CA (SA) with minimum 0-3  years of experience in a similar role.
• Experience in insurance industry advantageous.
• Consolidation experience advantageous.

go to method of application »

Key Purpose

• The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts.( BI Solutions imply ETL / Analytics / Presentation).Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.

The candidate should possess the following:

• Analysis and Communication Skills
• Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
• Conceptualize and design solutions
• Support and coach other junior systems and business analysts

Areas of responsibility may include but not limited to

The BI Developer must be able to construct complex BI solutions based on specifications produced by BI Analysts. In addition to working off specifications, the incumbent should been quite adapt at conceptualizing and implementing solutions based on technical discussions with team members.

• Interact with business and system analysts to resolve problems.
• Collaborate with analysts to understand source structures, evaluate requirements and finally deliver a solid solution.
• Conduct data analysis on various source systems as part of the solution development process.
• Develop and maintain SSIS packages
• Create required database structures
• Develop and maintain T-SQL code
• Analyse SQL execution plan to optimise performance
• Develop SSAS models
• Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications
• Contribute to the development of architectural guidelines and standards
• Prototyping, Research and Development of new techniques and solutions
• Team engagement champion
• Scheduling business processes via ETL tools
• Excel Reporting and scripting – advanced charting, conditional formatting.
• Understand and resolve complexities working across multiple database platforms
• Develop PowerBI and SSRS reports
• Must be able to read and maintain code not written by yourself.
• Have experience following a formal SDLC as part of solution delivery.
• Optimise ETL processes as well as SQL queries by analysing query execution plans.
• Maintain code repositories for version control of developed solutions.
• Peer review of code and solutions developed
• Create and maintain metadata repositories
• Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
• Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA

Personal Attributes and Skills

• Ability to design and implement complete ETL processes using SSIS and T-SQL.
• Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
• Strong reporting experience using Microsoft data technology stack such as (, SSRS, Power BI)
• Ability to design and implement semantic models using SSAS
• Ability to write DAX and MDX query
• Proven experience with working with large datasets in the region of billions of records.
• Experience on working with delta datasets and versioned history on target tables.
• Solid experience in understanding ERD’s and source-to-target mappings as well as producing source-to-target mappings of solutions.
• Strong SQL query writing ability (across database environments e.g. Oracle, Netezza, Postgres etc) with a firm understanding of analytical functions.
• Must be able to evaluate technical ETL solutions for inefficiencies (from a database and code perspective) and implement optimization.
• Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
• Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
• Strong analytical and problem solving skills.
• Navigating ambiguity and complexity
• Excellent oral and written communication skills.
• Added advantage of Data mining and BIG data technology including (Python, Spark, H2O)

Education and Experience

• National Diploma in IT (BTech) – Essential
• Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous
• Microsoft Business Intelligence certifications will be an added advantage
• Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse.

go to method of application »

Job Purpose 

• The Head of Sponsorships and Experential Marketing sets the strategic vision and direction for the organisation’s sponsorship portfolio, ensuring it delivers measurable brand and business impact.
• This role provides strong leadership across the sponsorship function, driving the delivery of high value projects and establishing influential partnerships both internally and externally.
• As a trusted advisor to senior stakeholders, the incumbent provides expert guidance, strategic insight, and thought leadership, while empowering and developing a high performing sponsorships team.

Key Reponsibilities include, but not limited to:

Leadership & People Development

• Lead and develop a high performing team, fostering continuous learning, professional growth and a culture of excellence.
• Encourage creativity and innovation by providing clear guidance, coaching, mentorship and strategic support.
• Ensure the team remains motivated, engaged and challenged, with a strong focus on wellbeing and performance.
• Oversee overall team performance and effectiveness, offering ongoing advice, expertise and best practice insights to empower the team to achieve goals.
• Exceptional communication skills—both verbal and written—with the ability to influence, inspire, and lead diverse stakeholders at all organisational levels, including C-Suite executives, across internal and external environments.
• Strong presentation and public speaking skills, with a track record of delivering persuasive messages that influence decision-making and foster stakeholder buy-in.

Commercial and Financial Management

• Own the annual budget for the portfolio, ensuring efficient planning, allocation and control of financial resources.
• Develop and present robust business cases to secure required financial support.
• Approve and sign off budgets in line with organisational guidelines and strategic priorities.
• Proven ability to negotiate and secure robust commercial rights across all sponsorship agreements, ensuring maximum value, strategic alignment, and long-term partnership success

Thought Leadership & Strategic Direction

• Lead the development of the organisation’s sponsorship strategy in collaboration with key stakeholders.
• Stay informed of global best practices, industry trends and emerging opportunities, integrating insights into sponsorship and marketing strategies.
• Identify, evaluate and negotiate impactful and innovative sponsorship opportunities.
• Conceptualise unique ways to showcase Discovery’s products, benefits and value proposition through sponsorship assets.
• Oversee and guide the group-wide ambassador strategy, ensuring alignment to brand and business objectives.
• Provide strategic leadership for thought leadership events across the organisation.

Sponsorship, Ambassador & Experiential Marketing Execution

• Drive the successful implementation of Discovery Group’s mass participation event sponsorships.
• Leverage sponsorship assets and rights to create meaningful Discovery brand and product benefit opportunities through activations, competitions and integrated marketing campaigns.
• Lead the execution of the organisation wide ambassador strategy, ensuring consistent delivery and brand alignment.

Qualifications

• Required: Completed tertiary qualification (NQF level 7 equivalent)
• Preferred: Completed Masters Degree, South African Chartered Marketer Qualification

Experience

• Required: A minimum of 10-15 years experience heading up a Sponsorships function at a large corporate or serving as a Head of Marketing

go to method of application »

Key purpose

• The successful individual will be required to provide the best direct to client service, by identifying the medical aid/ health needs of our clients and presenting the best sales opportunities.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Health Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

 Qualification & Experience

Essential Requirements:

• Matric
• At least 1year sales experience, preferably in an outbound telesales environment
• PC literacy, email, word, excel
• NQF5 and RE5 qualification

Advantageous Requirements:

• Minimum 1 year health product knowledge
• Discovery Health Knowledge
• Tertiary qualification

go to method of application »

Key Purpose:

• Management of enrolled Oncology members by reviewing clinical appropriateness of treatment is prescribed. This involves the correct application of Clinical Entry Criteria, Protocols, SOP’s and Clinical guidelines as well as explaining the benefit to the member and counselling the member.

Key Outputs:

The successful applicant will be responsible for but not limited to the following job functions:

• Enroll Member on Oncology Program and ensure that the member meets all requirements to qualify for the benefit (i.e. Forensics, Underwriting categories)
• Review treatment plans in line with the SAOC and Icon guidelines
• Approve treatment in line with SAOC/Icon as well as Discovery Health protocol.
• Decline treatment which is not in line with SAOC\ICON as well as internal Discovery Health protocol.
• Refer complex cases to internal and external Medical Review teams and provide feedback to both members and Providers.
• Communicate funding decisions to members, employers and brokers verbally or in writing.
• Make comprehensive notes on treatment that was approved/declined and how the funding decision was made.
• Mitigate risk by using clinical knowledge to identify risk and reporting it accordingly.
• Provide support to members, CHO Service Agents, Doctors and Pharmacist.
• Support to Doctors by coordinating treatment plans and sending them updated guidelines and information.
• Meeting daily Operational targets.

Education and Experience:

The following requirements are essential:

• Matric
• Registered & Enrolled Nurse
• Registered with SANC
• 2 years Clinical experience
• Knowledge of Oncology Treatment Interventions
• Microsoft Office
• Effective communication skills (verbal & written)
• Effective presentation skills
• Telephone Etiquette
• Active listening skills

The following requirements will be advantageous:

• 1-year experience as a Case Manager.
• DH systems and products.

go to method of application »

Job Category

• We are looking for a suitably experienced Financial Advisor to become part of our vibrant and dynamic sales team. This individual will consult with existing Discovery Life, Invest and Insure clients to offer them specialist advice on their current products, benefits and or fund selection. This role drives ongoing servicing of existing clients and as such is remunerated on a non-commissionable basis.

Key Responsibilities

Your tasks will typically involve:

• conducting in-depth reviews of clients' financial goals, from risk protection to wealth creation
• conducting a financial needs analysis and preparing proposals best suited to meet individual clients' requirements
• providing clients with information on new and existing products, benefits and services
• designing financial strategies
• assisting clients to make informed decisions
• reviewing and responding to clients changing needs and financial circumstances
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
• Review client policies regularly to determine if adjustments are needed because of personal or financial changes

Personal Attributes and skills:

• Strong Customer focus
• Networking skills
• Proactive engagement
• Service orientated mind-set is critical
• Strong Planning and organisational skills

Qualifications and Experience:

Minimum

• Wealth management qualification with at least 120 credits
• RE5 qualification
• At a minimum 2 years’ experience as a Financial Advisor

Beneficial:

• Understanding of Financial Planning
• Knowledge of insurance (short-term, health, risk and investment industry)

go to method of application »

Job Description

• Identifying sales opportunities
• Answering inbound calls timeously and making required outbound calls
• Co-ordination of own administration
• Identifying sales opportunities

Key purpose

• This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

go to method of application »

Key Purpose

• The iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code and technically support and maintain the deployed applications on dev, test and production environments.
• The IOS developers will support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.

Areas of responsibility but not limited to:

• The system development life cycle and can explain the developer’s role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations

The Senior iOS developer should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Assist with quality assurance and provide comments 

Competencies

• Excellent written and oral communication skills (English)
• Ability to work in a self-driven, complex environment with multiple and changing priorities
• Ability to focus on deadlines and deliverables
• Ability to think abstractly
• Ability and desire to quickly learn new technologies
• Clean code thinking
• Analytical and problem-solving skills
• Maintain high standards
• Self-starter who takes ownership, is accountable, and can work under minimum supervision

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Process Mapping
• Software testing pack design, functional testing

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• XCode
• Atlassian tool suite (Jira, Confluence)

Technologies

• iOS
• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

Education and Experience

Education:

• Matric (Essential)
• BSc Information Sciences or Diploma or IT related qualification
• Software Engineering related degree/qualification (Advantageous)

Minimum Experience:              

• 2+ years’ experience developing iOS applications
• 1+ years’ user interface analyst experience
• Business experience and product knowledge (Advantageous)
• Experience in Objective-C is beneficial (Advantageous)