The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
Read more about this company
Job Purpose
- To effectively apply debt enforcement collection processes on outstanding debt and returns for CIT, PIT, PAYE, VAT and basic Customs and Excise tax types, through face-to-face, virtual, and digital platforms, in line with the relevant South African Tax Laws and SARS policies and procedures within specific turnaround times to deliver on the SARS strategic objectives. Ensure enhanced service delivery and compliance, with minimal guidance to handle unique or more complex situations in a range of actual situations and impart some knowledge to beginner and intermediate roles.
Minimum Qualification & Experience Required
Education and Experience
- Bachelor’s degree or Advanced Diploma (NQF7) in Accounting (similar) or Law and minimum 6 years in Debt Management Level (Customs or Tax).
Minimum Functional Requirements
- Knowledge of Estates process (Liquidations &Insolvencies).
- Knowledge of Insolvency Act, Companies Act & TA Act
- Detailed knowledge of Estate Duty collections
- Analysing statutory reports (CM26, First, Second & Special meeting reports)
- Lodging of claims (Deceased, Liquidations & Insolvencies)
- Analyse L&D accounts (Deceased, Liquidations & Insolvencies)
- Objection to L&D accounts
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Facilitate completion of Withdrawal of Customs Bonds and Write off cases and presentation to relevant Committees for approval.
- Identify matters relating to Business Rescue; International Collections; Criminal Investigations or Voluntary Liquidations and refer to relevant unit or responsible person.
- Identify Serious Tax/Customs and Excise Offences, complete STO/RSN. and/or hand over to relevant Subject expert.
- Impart knowledge, coach, and mentor employees at Beginner and Intermediate roles.
- Issue Final Demand, TPA, Civil Judgement, and/or Writ of Execution to taxpayers that remains non-compliant (for all debt collection processes including Personal Liability) and communicate request outcomes as required.
- Perform detail analysis of bank statements, cash flow statements, assets and liabilities statements including performing a basic of interpretation of financial statements.
- Prepare and complete any Compromise requests, Suspension of Payment in consideration of the Dispute Management process.
- Prepare and complete Payment Arrangements for requests for all Deferment requests (simplified and non-simplified) within the specified turnaround times.
- Prepare and issue a Lien for debt related to Customs and Excise debt.
- Profile a taxpayer, interpret statement of account, and engage taxpayers with outstanding debt and outstanding returns.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Resolve Escalations (CMO queries, Ombudsman cases, etc).
- Use practical and applied knowledge and situational judgement to arrive at decisions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Attention to Detail
- Commitment to Continuous Learning
- Expertise in Context
Technical competencies
- Business Acumen
- Business Knowledge
- Business Writing Skills
- Customer Liaison
- Data Collection and Analysis
- Debt Management
- Efficiency improvement
- Financial Analysis and Reporting
- Functional Policies and Procedures
- Legal Compliance
- Negotiation Skills
- Planning and Organising
- Problem Analysis and Judgement
- Quality Orientation
- Reporting
- Risk Identification
- Tax Knowledge
- Verbal Communication
Deadline:13th May,2026
go to method of application »
Job Purpose
- To provide expert advice and guidance in the design, implementation and validation of statistical machine learning / artificial intelligence products, be innovative in blending algorithms with the expertise of the organisation, to best serve the needs of SARS customers and support the organisation’s strategic intent of voluntary compliance. Use algorithms to improve operational efficiencies as well as detect non-compliance, conduct research and keep abreast of latest tools and models to be applied in resolving the organisation’s problems.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 10-12 years' experience in a similar environment of which 3-4 years at a specialist level.
Alternative #
- Bachelor's Degree / Advanced Diploma (NQF 7) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 12-15 years related experience of which 3-4 at a specialist level.
- # A Master’s degree would be advantageous.
Minimum Functional Requirements
- Skilled in statistics or machine learning.
- Able to read and digest academic papers to think creatively about our data and provide guidance on what to build.
- Fluency in a coding language such as R, Python or similar.
- Excellent written and verbal communication. Able to articulate concepts effectively in different ways dependent on the audience – non-technical, non-ML technical, ML/DS practitioners.
- Advanced level of experience with relational databases and SQL knowledge (5+ years).
- Some experience with non-relational databases e.g. DynamoDB (1+ years).
- Experience with different data format types e.g. JSON, Parquet, CSV, Pickle, XML (2+ years).
- Some experience with unstructured data and NLP techniques is desirable (not only ChatGPT e.g. Spacy, Hugging Face) (1+ year).
- Intermediate experience running end-to-end machine learning or research projects (must have been involved in operationalizing ML / AI projects).
- Experience with streaming data is an advantage.
- Cloud experience on AWS, Azure, GCP, IBM Cloud is an advantage.
- Experience with foundational models (deploying as-is, using RAG or fine tuning) is an advantage.
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision-making purposes.
- Stay up to date with DS/ML/AI techniques and trends and supporting architecture trends in the domain.
- Think creatively about the organisations’ data and provide guidance on what to build (using skills and innovative mindset to spot opportunities).
- Share best practices and learnings to the team and the wider data specialists across the organisation.
- Analyse and critique Machine Learning models of teammates to continuously improve our artefacts.
- Expose Machine Learning outputs via APIs or similar, to stakeholders to use.
- Define and build dashboards and analyses/reports that track KPIs, experiments and new initiatives.
Governance
- Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist expertise, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Analytical thinking
- Accountability
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual ability
- Expertise in Context
- Organisational awareness
- Fairness and Transparency
- Honesty and Integrity
- Building Sustainability
- Honesty and Integrity
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Data Analytics
- Effective Business Communication
- Functional Policies and Procedures
- Machine Learning
- Reporting
- Research and Information Gathering
Deadline:15th May,2026
go to method of application »
Job Purpose
- To be responsible for importing, cleansing, transforming, validating, aggregating and analysing data from various sources with the purpose of making conclusions about industry trends and best practices. Develop implementation plans and give advice on data analytics strategies in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 10-12 years' experience in Data Analytics environment, of which 3-4 years specialist level. ** Qualifications in Data Science, Machine Learning, or Business Analytics can also be an added advantage *
Alternative #
- Bachelor's Degree /Advanced Diploma (NQF 7) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 12 - 15 years related experience in a Data Analytics environment, of which 3-4 years specialist level.
Minimum Functional Requirements
- Demonstrated experience in Data science / Machine Learning / Artificial Intelligence
- (i.e., have operationalised at least one Machine Learning / Artificial Intelligence project into production from design to deployment).
- Expert technical expertise (certifications, years of experience, portfolio of work) regarding the end-to-end machine learning lifecycle.
- Advanced applied knowledge of, and experience with Data tools and platforms (SQL or equivalent, etc.), programming (SQL, R, Python, etc.).
- Expert applied knowledge (certifications, years of experience, portfolio of work) of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
- Basic Data warehouse, Data Visualisation, and Business Intelligence knowledge is essential.
- Experience mentoring model builders and ensuring best practices in model development and deployment.
- Demonstrated experience in leading teams of data scientists and machine learning specialists in the design, development, and deployment of machine learning models is highly advantageous.
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Communicate the results of their analysis and findings by using basic data visualisation techniques with both internal and external customers.
- To research best practices and support the development of the solutions and recommendations for the current business operations
Governance
- Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.
People
- Provide specialist know-how, support, advice and leadership in area of expertise
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation
Client
- Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Thought Leadership and curiosity
- Accountability - Manages and influences organisational practices in a responsible and dedicated manner.
- Adaptability - Adapts tactics.
- Analytical Thinking - Makes complex plans or analyses.
- Attention to Detail - Drives the policy framework.
- Commitment to Continuous Learning - Links knowledge to current user needs.
- Diversity Awareness - Describes how to influence cultures.
- Fairness and Transparency - Integration. Leads and directs people or groups of recognized specialists.
- Honesty and Integrity - Creates an environment where integrity, honesty and accountability flourish.
- Organisational Awareness - Navigates organisational culture and practices towards organisational effectiveness.
- Problem Solving and Analysis - Tactical analysis.
- Respect - Collaboration and integration.
- Trust - Promotes the image of the organisation in terms of good standing.
Technical competencies
- Database Design Management
- Data Collection and Analysis, Machine Learning, Predictive Modelling, Data Visualization, and Big Data Technologies.)
- Machine Learning Model Development: Mastery in building, validating, and operationalising machine learning models, with experience in both supervised and unsupervised learning techniques.
- Operationalisation of Models: Proven ability to transition models from prototype to production, ensuring scalability, reliability and business impact.
- Business Knowledge
- Data Analysis
- Creative and Innovative thinking
- Efficiency improvement
- Functional Policies and Procedures
- Information Management
- Policy Development
- Reporting
- Data Analytics and Computational Modelling
- Data Analytics through the use of statistical and computational techniques and tools.
Deadline:15th May,2026
go to method of application »
Job Purpose
- To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology (IT) AND 8-10 years' experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.
OR
- Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s) Information Technology (IT), and 8-10 years' experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 15 years development experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.
Minimum Functional Requirements
- Natural ADABAS
- NaturalONE
- IBM Mainframe (z/OS)
- Job Control Language (JCL)
- Enterprise Service Bus (ESB) and IBM MQ
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to IT business planning with regards to interface applications.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Design, plan and implement all the integration, design and development activities that relate to the portfolio of business integration in conjunction with all relevant stakeholders.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Ensure proper project planning and execution as well as overall change control.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Provide support to integration projects by applying the required specialised skills in terms of data, design, services, processes, monitoring and patterns.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Troubleshoot and methodically identify research and resolve complex issues in the IT environment.
- Introduce best practices and influence the divisions to change and adopt accordingly.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Application Development and Maintenance
- Business Knowledge
- Database Design and Management
- Efficiency improvement
- Functional Policies and Procedures
- IT Knowledge
- Reporting and Interpretation
- System Thinking
Deadline:25th May,2026
go to method of application »
Job Purpose
- To conduct advanced audits with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation and 4 years' experience in a tax environment.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Analyse data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
- Analyse information provided at dispute stage and taxpayer complaints logged.
- Analyse transactions across multiple tax types and / or entities and / or groups of related entities with the aim of understanding the tax implications thereof.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Be involved in research to identify tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Conduct advanced audits (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs) using SARS systems.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optimal collection of liabilities and / or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.
- Engagement with Client Service to resolve issues escalated by taxpayer and requiring direct intervention and contact by the auditor to address the issues raised by the taxpayer. The auditor may or may not have been involved in an audit of the matter escalated but called upon to assist due to the available experience and expertise.
- Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.
- Identify and escalate serious tax offences for potential criminal investigations. Escalation to include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.
- Identify information required to mitigate audit risks identified and engage taxpayers / tax practitioners for additional relevant information and clarification.
- Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
- Manage the efficient progress of the audit and related tax types and / or entities being audited utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.
- Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.
- Prepare and issue relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.
- Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Raise accurate assessments on SARS systems in relation to relevant legislation.
- Supply inputs to Account Maintenance on remittance of penalty and interest requests.
- Use practical and applied knowledge and situational judgement to arrive at decisions.
- Utilise digital information, systems and tools as they become available to address advanced audit risks. This may include eCommerce transactions and other digital risks.
- Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Drive for results
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Audit Methodology
- Business Knowledge
- Business Writing Skills
- Computer Literacy
- Data Collection and Analysis
- Efficiency improvement
- Execute, Implement and Follow Through
- Functional Policies and Procedures
- Operational Audit
- Planning and Organising
- Problem Analysis and Judgement
- Reporting
- Tax Knowledge
- Tax Law
Deadline:13th May,2026
go to method of application »
Job Purpose
- To facilitate and coordinate the management of high severity incidents and the investigation of the cause of problems.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma (NQF6) in Information Technology AND 2-3 years' experience in an Information Technology environment, of which 1-2 years is at knowledge worker level.
ALTERNATIVE#
- Senior Certificate (NQF4) AND 5 years’ experience in Information Technology environment, of which 1-2 years is at knowledge worker level.
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Plan and organise own work tasks within area of work.
- Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
- Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
- Communication of transactional outputs and queries in area of work.
- Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
- Embrace change initiatives and positively contribute to the success thereof within area of accountability.
- Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
- Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
Governance
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
People
- Drive own performance and development in order to achieve and improve work outputs in line with required response time, quality and service delivery standards.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Behavioural Competencies
- Accountability
- Honesty and Integrity
- Fairness and Transparency
- Trust
- Respect
- Problem Solving and Analysis
Technical Competencies
- Computer Literacy
- Functional Policies and Procedures
- Business IT Systems
- IT Strategy and Planning
- System Thinking
- Standard operating procedure compliance
Deadline:15th May,2026
go to method of application »
Job Purpose
- To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by gathering, analysing and evaluating data and generate reports to enable management to make effective and sound decisions, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree / Advanced Diploma (NQF 7) in Data Science/Statistics/Business and Financial Analytics AND 5-7 years' experience in a similar environment, of which 2-3 years in a data analysis and/or research environment
Alternative #
- Senior Certificate (NQF 4) AND 10 years related experience in a similar environment of which 2-3 years at technically skilled level.
Minimum Functional Requirements
Job Outputs:
Process
- Apply processes to improve data validation across service delivery systems in line with operational targets.
- Collect and collate data, analyse information and provide reports and recommendations.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Ensure the integrity and quality of all data collected and identify and escalate associated problems.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Execute specialist input through investigation & opportunities within the product process including risk concern.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Governance
- Ensure governance, risk and compliance policy in own practice area to identify and manage and exposure liability.
- Manage and advise on the translation and application of policy in a specific functional area.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders
Behavioural competencies
- Problem solving and analyses
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Relationship Management and Networking
- Attention to Detail
- Organisational Awareness
Technical competencies
- Reporting
- Functional Policies
- Knowledge Management
- Business improvement
- Information Management
- Business Knowledge
- Efficiency improvement
Deadline:15th May,2026
go to method of application »
Job Purpose
- To be responsible for co-ordinating, implementing and maintaining system architectures, including server hardware, Windows server operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements. To be responsible for identification and resolution of complex server hardware and operating system software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. Work in both Production and non-production environments.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Information Systems AND 5 - 7 years’ experience in an IT environment, of which 2 - 3 years is at a technically skilled level
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 10 years related experience in an IT environment, of which 2 - 3 years is at a technically skilled level
Minimum Functional Requirements
- Need to be familiar with: Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.
Industry Related Qualifications and Experience
- Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in a similar environment AND additional requirements specified in Min Functional requirements, where applicable Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.
Additional Technical Competencies
- Engineering Planning and Design (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
- GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
- Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
- Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a results of the change.
- Ensure system connectivity of all servers, shared software, groupware, and other applications.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Integrate servers and their associated software into enterprise systems/solutions.
- Liaise with stakeholders for problem resolution.
- Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
- including issues like security, backup, and redundancy strategies.
- Manage the Regional Data Centres.
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
- Perform hardware and software assessments; assist in security audits and new business investigations.
- Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
- Performing installation, maintenance and support of system software/hardware and user support.
- Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
- Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
- Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
- Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
- Analyse, prepare and deliver system performance statistics and reports.
- Recommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Business IT Systems
- Business Knowledge
- Customer Relationship Management
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Infrastructure/Platforms
- IT Knowledge
- IT Project Management
- Knowledge of IT Governance and Business
- Planning and Organising
- Problem Analysis and Judgement
- Reporting
- Service Delivery
- System Thinking
Deadline:15th May,2026
go to method of application »
Job Purpose
- To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Computer Science, Information Systems, Data Science, Statistics, Mathematics, or a related quantitative/technical field AND 5-7 years' experience in a similar or related Data Analytics, Master Data, Data Matching or Entity-Resolution environment, of which 2 - 3 years at a technically skilled level.
Alternative #
- Senior Certificate (NQF 4) AND 10 years related experience in a similar or Data Software Development, Data Analytics or Master Data Operations, Data Matching or Entity-Resolution environment environment, of which 2 - 3 years at a technically skilled level.
Minimum Functional Requirements
- Experience in Software Development within enterprise data environments.
- Strong coding skills in SQL and Python for data processing, automation, data quality, matching logic, and analysis.
- Working knowledge of C#/.NET Core (Web APIs, async patterns, DI, LINQ) within data integration ecosystems.
- Enterprise experience with modern web technologies (HTML, CSS, JavaScript/TypeScript) to understand UI behaviour and troubleshoot data flow, including REST API integrations.
- Practical experience with large and complex datasets, relational data models, and optimised data pipelines (ETL/ELT).
- Exposure to fuzzy matching, phonetic algorithms, scoring models, entity‑resolution techniques, and identification of duplicates and anomalies across datasets.
- Experience managing structured and semi‑structured data (CSV, JSON, XML) and identifying linkages across national or enterprise datasets.
- Exposure of spatial data and Web GIS concepts, including spatial databases (SQL Server/PostGIS), GeoJSON, WMS/WFS, and coordinate reference systems.
- Familiarity with enterprise tooling and DevOps fundamentals such as Git, CI/CD pipelines, containerisation, testing, and performance optimisation.
- Understanding of data governance, data quality, and master data management (MDM) principles across the information lifecycle.
Job Outputs:
Process
- Communicate the results of their analysis and findings by using medium-to-complete data visualisation techniques with both internal and external customers.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- Acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation, matching and business modelling.
- Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Identify, analyze and interpret trends and patterns in medium to complex data sets, based on data findings
- Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- Research best practices and supports developing the solutions and recommendations for the current business operations.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Information management
- Computer Literacy
- Functional Policies and Procedures
- Statistical and Mathematical Analysis Proficiency
- Business Knowledge
- Technical Expertise
- Database Design and Management
- Data Management
- Data Collection and Analysis
- Data Analytics
- Reporting
Deadline:15th May,2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail