Current Jobs at Fidelity Services Group

• An Armed Close Protection Officer (CPO), often referred to as an armed bodyguard, is a highly trained security professional responsible for the safety and security of high-profile individuals, such as executives, celebrities, politicians, or high-net-worth individuals, and their families. They work in both public and private spaces, often in high-risk environments, to prevent attacks, kidnappings, and harassment”

Core Responsibilities

• Close Personal Protection: Maintaining a close, often discreet, presence to shield the principal from physical harm.
• Armed Defense: Utilizing, carrying, and maintaining authorized firearms (handguns, rifles, shotguns) to protect the client if necessary.
• Risk & Threat Assessment: Conducting comprehensive security surveys and threat analyses to identify vulnerabilities in routines, locations, and travel.
• Advance Planning & Reconnaissance: Scouting locations (restaurants, venues, hotels) before the client’s arrival to check entry/exit points, emergency routes, and security measures.
• Secure Transportation & Driving: Acting as a security chauffeur, including defensive and evasive driving techniques to safely navigate, transport, and, if needed, extract the client from danger.
• Surveillance & Counter-Surveillance: Monitoring for potential threats, identifying surveillance efforts by hostile parties, and maintaining 360-degree situational awareness.
• Access Control: Controlling access to the client, vetting visitors, and securing residential or office environments.
• Emergency Response: Providing immediate, professional response to incidents, including medical emergencies (First Aid/CPR) or physical attacks.

Required Skills and Qualifications

• Licensing & Certification: Valid armed security license or permit, along with valid firearm competency for business purposes.
• Experience: Prior experience in law enforcement, military, or specialized private security.
• Physical Fitness: High level of physical strength, endurance, and agility to handle 12–16 hour shifts and potential physical altercations.
• Technical Proficiency: Competence in using security technology, including radio equipment, GPS, metal detectors, and CCTV.
• Soft Skills: Calmness under pressure, exceptional attention to detail, discretion, high level of professionalism, and confidentiality.
• Driving: Valid, clean driver’s license, with advanced or defensive driving certifications (e.g., RoSPA/IAM) often preferred.

Working Conditions

• High-Pressure Environment: The job requires being on high alert, making split-second, life-saving decisions.
• Irregular Hours: Rarely a 9-5 job, involving long hours, frequent travel, and extended periods away from home.
• Discretion: The ability to blend into the background, operating quietly rather than drawing attention.

Deadline:16th February,2026

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MAIN PURPOSE OF JOB:

• Sell basic alarm kit and remote panic button systems to new clients.

QUALIFICATION & EXPERIENCE:

• Matric
• Direct Sales experience
• PSIRA Grade C (Advantageous)
• Duties and Responsibilities: Sales
• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target
• Networking for leads

Competencies (Technical and Behavioural)

• Directing others
• Informing
• Motivating others
• Planning
• Time management
• Drive for results
• Action Oriented
• Priority setting

Functional / Technical Skills

• Customer Focus

Deadline:24th February,2026

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• The above position is vacant in Westville reporting to the Coastal Credit Manager.  
• The main purpose of the position is to make sure that the debtor’s collections are done timeously.

Minimum Requirements:

• Matric Certificate and preferably a recognised credit control qualification.
• At least 3 years’ experience and full knowledge in credit control and reconciliation is essential
• Sound working knowledge of the SAP system.
• Proficiency in MS Word, Power point and especially Excel is essential
• Must be fluent in English.
• Must have own transport.

Key Performance Areas: (not totally inclusive):

• Performing the full credit control functions.
• Maintaining and managing collections in relation to the company’s Group Credit policy.
• Maintaining a healthy cash flow at all times.
• Keeping bad debts to a minimum.
• Ensuring that monthly collections meet the required targets.

Other personality attributes:

• Numerical accuracy
• High methodical working methods are required.
• Strong interpersonal and communication skills.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure
• Ability to meet strict deadlines
• Organizational skills
• Administration skills

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team work

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Main purpose of the job:

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Respo

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MAIN PURPOSE OF JOB:

• A position for a Human Capital administrator exists at the Group Human Capital Department, reporting to the Talent and Development Manager. The overall purpose of this position is to: Co-ordinate all activities and interventions related to securilab including but not limited to user functionality, submitting confidential enquiries, dealing with queries and record keeping.

QUALIFICATION & EXPERIENCE:

• Matric or relevant qualification
• 2-3 years admin experience
• Computer literate in MS Office suite
• Administration, interpersonal communication and customer liaison skills are required.
• Organisational skills as well as good interpersonal and communication skills are essential.
• Clear criminal record.
• Should reside in the West Rand Area.

RESPONSIBILITIES &DUTIES: 

• Co-ordinate Securilab enquiries and queries.
• Responsible for user functionality.
• Assist with admin for Human Capital CSA.
• Loading of e-orders as and when required.
• Facilitate the generation of a competency framework that is aligned to Job specifications, promotional criteria and a company grading system.
• Submission of weekly and monthly statistical reports as and when required.

Deadline:17th February,2026

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Overview:

• We are seeking an experienced and detail-oriented Security Systems Technician to support high-security installations across our banking infrastructure projects. This role involves the full deployment and configuration of alarm systems, CCTV surveillance, and network connectivity at banking branches and ATMs. The ideal candidate will have a strong technical background, hands-on installation experience, and the ability to program and troubleshoot integrated security systems.

Key Responsibilities:

• Install, program, and test alarm systems including sensors, control panels, and remote monitoring components at banking locations.
• Install and configure CCTV systems—including IP cameras, DVRs/NVRs, and remote access setups—for interior and perimeter surveillance.
• Perform full network router setup, including IP configuration, port forwarding, and ensuring secure remote access to systems.
• Conduct on-site assessments to determine equipment needs and optimal device placement for maximum security coverage.
• Terminate and test Ethernet and power cables as required.
• Program integrated systems to communicate with central monitoring stations and client control rooms.
• Provide on-site fault finding, repairs, and system upgrades as needed.
• Complete detailed site documentation, including IP addresses, device mappings, user access profiles, and system configurations.
• Liaise with security coordinators, bank facility managers, and IT departments to ensure installations meet project and compliance requirements.

Required Skills & Experience:

• Alarm Systems: Full-cycle knowledge from installation to programming (experience with brands like DSC, Paradox, or Texecom preferred).
• CCTV Systems: Proficient in installing and configuring analog and IP-based surveillance systems, including remote viewing setup.
• Networking: Strong understanding of router installation, static IP configuration, and port forwarding for remote system access.
• Ability to interpret wiring diagrams, floor plans, and security schematics.
• Familiarity with UPS systems and structured cabling is an advantage.
• Valid driver’s license and willingness to travel to various branch locations.
• Excellent fault diagnosis and troubleshooting skills under pressure.

Additional Requirements:

• Ability to work in secure environments, including high-security branches and offsite ATM locations.
• Strong adherence to confidentiality and security protocols.
• Ability to work independently or as part of a team under project timelines.

Deadline:20th February,2026

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• Overall Purpose of the Job: The incumbent will be responsible to provide a professional cleaning service within the selected geographic area. He/she will ensure client satisfaction, business retention and business profitability whilst upholding the company policies and procedures.

Minimum Requirements

• Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
• Matric and tertiary qualification preferred
• Exposure to selling of a service will be advantageous
• Exposure to Industrial Relations on a shop floor level will be advantageous
• Preferably from a sales/operations background
• Computer literate (MS Office, must have good excel skills)
• Valid driver’s license
• Ability to work flexible hours as required

Job Specification

• Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
• Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
• Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
• Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
• Promptly attend to daily messages and complaints
• Ensure that staff is informed of changes that affect them with regard to Company policies
• Prepare contingency plans for strikes and stay-aways
• Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
• Adhere to Company policy and procedure (retrenchment, promotion, etc.)
• Carry out regular inspections at all sites
• Attend certain regular meetings with clients. Where these meetings need to be recorded, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
• Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
• Promote the Company’s full range of non-recurring business (specials).
• Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
• Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
• Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
• Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department

Behavioral Competencies:

• Good numeric and administrative skills
• Good planning, leading and organisational skills
• Good interpersonal skills & people management skills
• Proactive and takes initiative
• Methodical

Deadline:27th February,2026

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Overall Purpose of the job:

• The successful incumbent will be responsible for the various administrative processes involved in the Project Management Office.
• The successful closure of all projects by ensuring administrative processes followed and once project closure reached all the required paperwork, financial processes for costs in the form of labour, material (stock and non-stock), subcontractor costs and consumables being booked and actioned for successful closure, invoicing and handover to service department for maintenance and support functions.

Minimum qualifications and experience:

• Matric
• A minimum of 3 years project administration experience
• At least 3 years administration and financial experience within a project environment
• Good understanding on project management methodologies, financial acumen and understanding of Revenue
• Computer literacy in Microsoft Outlook, Excel, Word and PowerPoint

Main duties & Responsibilities:

• Schedule regular weekly and monthly meetings and record decisions (e.g. assigned tasks and next steps)
• Update Project schedule with new data from SAP for CS and PS
• Order resources, like equipment, subcontractors and software – Purchase order process on request from Project Managers
• Weekly Booking of technicians – on request from Project Managers
• Booking of accommodation, leave, overtime, travel allowances and expense claims of all resources of the PMO
• Prepare and provide documentation to internal teams and key stakeholders – as required
• Track expenses and provide financial feedback to Project Managers and Head of PMO
• Act as the point of contact for all participants of the PMO
• Logging of IOD’s for all resources of the PMO
• Handling of files from Sales – Receive file from sales
• Checking of File received from Sales that all information is in the file before handing over file to Head of PMO.

Deadline:17th February,2026

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Purpose of the Position

• The primary function of this role is to present, facilitate, and assess training interventions within the area of responsibility, ensuring compliance with best practices, quality assurance standards, and industry requirements as stipulated in applicable legislation.

Minimum Requirements

• Grade 12 / NQF Level 4
• Valid Driver’s Licence (EB)
• Proficiency in Microsoft Windows and Microsoft Office Packages

Accreditation & Registrations:

• PSIRA Grades E–A Instructor
• Facilitator registration with ETDP SETA
• Assessor registration with ETDP SETA & SASSETA
• Moderator registration with ETDP SETA & SASSETA (advantageous).
• Accreditation to facilitate and assess Skills Programmes 1, 2, and 3 (compulsory).
• General Security Practices (GSO) at NQF Level 3
• Specialist Security Practices Qualification at NQF Level 4 (would be beneficial)

Key Performance Areas (not limited to):

• Present, facilitate, and assess training interventions in line with industry and internal standards, as per the QMS and best practices.
• Coach and mentor learners on learnerships to ensure competence is achieved in line with programme objectives, learning outcomes, and unit standard requirements.
• Ensure compliance with approved curricula, learning programmes, and assessment methods within the area of responsibility.
• Adhere to all relevant legislative and quality assurance guidelines, including but not limited to SASSETA, PSIRA, DoL, QCTO, etc.

Knowledge & Skills:

• Strong communication skills (written and verbal)
• Good administration and record-keeping abilities
• Planning and time management skills
• Strong presentation and facilitation skills
• Assertiveness and conflict-handling ability

Personal Attributes:

• Problem-solving ability
• Ability to build and maintain good relationships
• Independent thinker with initiative
• Team-oriented approach
• High attention to detail and accuracy
• Customer-focused mindset

Core Competencies:

• Self-development
• Effective communication
• Customer focus
• Teamwork

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• We are seeking a highly competent and experienced Training Content Designer to develop, manage, and deliver high-quality development programmes across the organisation. The ideal candidate will combine instructional design expertise with strong facilitation skills and proven managerial experience.
• This role requires a strategic thinker who can design impactful learning solutions aligned to business objectives, while also managing training projects, stakeholders, and programme performance.

Key Responsibilities

Learning Design & Development

• Design, develop, and review training materials, facilitator guides, learner workbooks, assessments, and supporting resources.
• Develop structured development programmes (leadership, supervisory, technical, and compliance-based).
• Ensure alignment with organisational strategy and competency frameworks.
• Apply adult learning principles and instructional design methodologies.
• Convert technical and operational content into engaging learning interventions.
• Integrate blended learning approaches (classroom, virtual, e-learning, and workplace-based learning).

Facilitation & Programme Delivery

• Facilitate development programmes at various organisational levels.
• Deliver engaging, interactive sessions that drive measurable learning outcomes.
• Manage classroom and virtual training environments effectively.
• Conduct learner assessments and provide constructive feedback.
• Monitor and evaluate training effectiveness.

Programme & Project Management

• Manage end-to-end training projects, from needs analysis to evaluation.
• Coordinate programme logistics and scheduling.
• Ensure quality assurance of training content and delivery.
• Maintain compliance with relevant accreditation and regulatory requirements (where applicable).
• Track and report on programme performance and learner progress.

Managerial Responsibilities

• Lead and mentor junior facilitators and instructional designers.
• Manage training budgets and resource allocation.
• Oversee training performance metrics and improvement initiatives.
• Engage with senior management and key stakeholders to identify development needs.
• Drive continuous improvement within the Learning & Development function.

Minimum Requirements

• Degree or Diploma in Education, Human Resources, Training & Development, Industrial Psychology, or related field.
• Relevant facilitator and/or assessor certification (where applicable).
• Minimum 5–7 years’ experience in training design and facilitation.
• Minimum 3 years’ managerial or supervisory experience within a learning environment.
• Proven experience in designing structured development programmes.
• Strong understanding of adult learning principles and instructional design frameworks.
• Excellent communication and presentation skills.
• Strong organisational and project management capabilities.

Competencies

• Strategic thinking and planning
• Leadership and team management
• Stakeholder engagement
• Strong analytical and problem-solving skills
• High attention to detail
• Ability to work under pressure and meet deadlines

Preferred Experience

• Experience within corporate or regulated environments.
• Exposure to accreditation frameworks and compliance reporting.
• Experience with digital learning tools and LMS platforms.