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Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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As a Product Consultant, you will be responsible for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
To qualify for this role you should have:
- 2-3 years’ experience in sales (Telecommunications and Consumer Electronics)
- Matric (Grade 12)
- Diploma/NQF level 5- Advantageous
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
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As a Field Manager, you will be responsible for:
- Pro-Active Operational Excellence
- Business Insights and Execution
- Teamwork and Self-Management
- Stakeholder Engagement
- People Management
- Manage Promotional Activity
- Achieve POP Objectives
- Monitor New Innovations
- Efficient Achievement of Targets
- Control Expenses
REQUIREMENTS
- 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level
- Relevant Diploma at NQF level 5
- Driver’s license and own reliable car
- Communication skills (verbal & written)
- Analysis & problem solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
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As a Brand Specialist you will be responsible for:
Project Management
- Contribute to the creation of the annual key projects’ strategy for Brand and Marketing capability, mapping out required tasks for strategy implementation
- Assist with the creation and implementation of a brand plan
- Manage brand projects from start to finish
- Determine project and campaign budgets and ensure team adherence
Execution of Brand Strategy
- Proactively drive implementation of the Smollan Brand strategy
- Develop brand strategies, promote brand growth and expansion and implement brand plans
- Execute agreed brand engagement initiatives across channels, including, but not limited to, online, print advertising, PR and other channels
- Ensuring consistent brand application and messaging thereof across all regions
Data Management & Reporting
- Manage reporting across the capability
- Support Client Experience leadership by staying abreast of market trends and competitor activity in and report on insights and recommendations for the region accordingly
- Maintain reporting results repository by filing all documents electronically on a shared drive
- Collaborate with relevant stakeholders in the planning, implementation, and evaluation of market research
Stakeholder Engagement
- Establish and maintain relationships with key stakeholders
- Work closely with relevant stakeholders in the formulation of plans and activities to support project implementation
- Proactively manage stakeholder updates and communicate project progress
- Effectively manage escalation of project tasks to internal stakeholders and/or external third[1]party suppliers
REQUIREMENTS
What are we looking for?
To qualify for this role, you should have
- Diploma or Degree/NQF level 6 or 7 in Business Administration
- 4-5 years’ experience in Marketing/Brand
- Knowledge of Marketing and Branding principles
- Brand building, planning and implementation
- Market and industry awareness
- Project management skills
- Campaign planning skills
go to method of application »
As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
- Grade 12 (Matric)
- 2 years’ experience in Telecommunications and Consumer Electronics
- Competitiveness
- Networking Ability
- Resiliency
- Multitasking Skills
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DESCRIPTION
- Sales Management
- Shelf Health Management
- Point of Purchase Execution
- Administration
- Customer Service and Satisfaction
REQUIREMENTS
- 2- 3 years’ relevant experience in an FMCG environment Essential / Minimum 0-5 years
- Code 8 drivers license
- Diploma/NQF level 5
- Sales Management
- Shelf Management
- Administration skills
- Customer Service Skills
- Communication skills (verbal & written)
- Interpersonal skills
- Attention to detail
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- Manage Promotional Activity
- Pro-Active Operational Excellence
- Teamwork and Self-Management
- People Management
- Efficient Achievement of Targets
- Monitor New Innovations
- Business Insights and Execution
- Control Expenses
- Stakeholder Engagement
- Achieve POP Objectives
REQUIREMENTS
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level Essential / Minimum0-5 years
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
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As a Trainer you will be responsbile for:
- Facilitation of training sessions
- Deliver practical modular training on current handsets and handsets that have low rate of sale
- Writing and marking of tests
- Plan open sessions at regional Service Provider premises
- Consolidate and record all events on events calendar in the office
- Manage training diaries in accordance to Training Specialist in region
- Attend Network data training to acquire knowledge on customer data
- Attend weekly Product Consultant meetings where possible to get knowledge of what is taking place infield
- Attend meetings with trainers where necessary
- Attend conference calls where necessary to gain national insight on responsibilities based on GTM
- Effective implementation of the training
- Assess client requirements
- Assess user level
- Develop a training plan in order to close skills gap to include geographical area considerations, associated delivery resource etc.
- Delivering Solutions/Products training on time (Minimum Trainings in a month.)
- Conduct FSP training in the relevant Hub
- Arrange training logistics (equipment, venues, resources etc.)
- Ensure training takes place for relevant teams
- Ensure that all calendars are updated 30 days in advance and e-mailed to Supervisor (Hub Manager) and OSM for visibility including Mall trainings, Call Centre trainings, channel trainings, Floor Salesman Training and Consumer training noted
- Effective delivery of training
- Identify geographical areas associated to training needs
- Conduct train-the-trainer workshops with field managers
- Train end users - a percentage if it is refresher training but training all end users if it is a new program
- Oversee and monitor the overall training delivery process.
- Evaluation and measurement of effectiveness of training
- Practically assess users in field
- Conduct written tests to assess learning
- Assess improvements in quality of data captured as well as on-time project completion
- Analysis of training results to assess effectiveness of training
- Analysis of training attendance within various channels against rate of sale within channels
- Record keeping of all promotional approvals to report on actual expenditure by account and by channel
- Consolidate weekly training figures and report on training delivered
- Effective Self-Management
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Demonstrate consistent application of internal procedures
- Plan and prioritize, demonstrating abilities to manage competing demands
- Demonstrate abilities to manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Key Competencies
- Organizational commitment
- Teamwork & collaboration Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- High resilience & stress management
- Service excellence
- Analysis & problem-solving
- Planning & prioritization
- Quality & detail excellence
- Communication
REQUIREMENTS
To qualify for this role, you should have:
Minimum Qualifications:
Minimum Requirements
- Tech Savvy
- Valid Drivers licence plus Own Reliable Car
- Training experience
Knowledge, Skills & Abilities:
- Self Management
- Time Management Skills
- Planning and Organising skills
- Communication Skills
- Effective implementation of promotions
- Customer Service Skills
go to method of application »
As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
To qualify for this role you should have:
- 2-3 years’ experience in sales (Telecommunications and Consumer Electronics)
- Matric (Grade 12)
- Diploma/NQF level 5- Advantageous
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
go to method of application »
Are You the One We're Looking For?
If you possess:
- A hands-on attitude
- Analytical skills
- Ambitious drive
What You'll Do:
As a Business Development Graduate at Smollan, you will have the opportunity to learn how to:
- Cultivate relationships with key retail partners
- Analyze data to drive strategic decisions
- Launch your career in the exciting realm of retail business development management
REQUIREMENTS
- 0 – 3 months experience Essential / Minimum 0-5 years
- Degree Business Development in relevant field (NQF level 7)
- Driver’s license (where applicable)
- Analysis & Problem Solving
- Planning & organising
- Ability to follow instructions & procedures
- Ability to cope with pressure
- Presentation Skills
- Communication skills (verbal & written)
- Ability to carry out research
- Report writing skills
- Computer literacy – MS office suite
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DESCRIPTION
- Business Exposure
- General Tasks
- Self-Management
- Administration
REQUIREMENTS
- Advanced Higher Certificate or Diploma in relevant field (NQF level 6)
- Advanced Diploma or Degree in relevant field (NQF level 7)
- Driver’s license (where applicable)
- Analysis & Problem Solving
- Planning & organising
- Ability to follow instructions & procedures
- Ability to cope with pressure
- Presentation Skills
- Communication skills (verbal & written)
- Ability to carry out research
- Report writing skills
- Computer literacy – MS office suite
go to method of application »
As a Field Manager, you will be responsible for:
- Pro-Active Operational Excellence
- Business Insights and Execution
- Teamwork and Self-Management
- Stakeholder Engagement
- People Management
- Manage Promotional Activity
- Achieve POP Objectives
- Monitor New Innovations
- Efficient Achievement of Targets
- Control Expenses
REQUIREMENTS
- 2-3 years’ sales experience in FMCG environment at a managerial level
- Relevant Diploma at NQF level 5
- Driver’s license and own reliable car
- Communication skills (verbal & written)
- Analysis & problem solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
go to method of application »
As a Business Specialist you will be responsible for:
Sales
- Sales Target Management
- Training of Retail sales staff (Products/Services/Systems/Processes)
- Call Diary Planning
- Call Diary Adherence
- Call capturing
- Information gathering
- Competitor Activity
- Relationship Management
- Customer Services and Escalations
- Reporting
Daily Feed Activity
- Morning stand-up at 08:00 daily with the RTL to discuss sales targets and sales output
- Kitted correctly, uniform and presentable as per guidelines
- Train retail sales staff on products/services/systems/ processes
- Daily, weekly feedback sessions to line management on activity and sales performance
- Ensure full absolute rules enforced
- Align with Regional Manager and Single Point of Contact on strategy
Daily Reporting Tasks
- Complete the daily team register, training and sales to be submitted to the RTL
- Capture store visits and sales daily at 15:30 to be submitted to RTL
- Submit monthly travel logs to RTL (100% accuracy)
Sales Targets
- Each BS carries a minimum target of 20 Business Internet and 10 FTTH – subject to changeFacilitate the order and quotes and fast track the sales orders
- Prepare daily feedback to the RTL on Visits and Sales output C2 General
- Meet monthly minimum target as set out to earn commission + 50% of allocated stores selling at least one product
REQUIREMENTS
What are we looking for?
To qualify for this role, you should:
- Matric
- Minimum 3 years related sales experience (Telecommunication Broadband sales)
- Strong Training skills
- Must be able to work in a fast pace environment, multi task, and have good communication skills, both verbally and in writing
- Demonstrated skills and proven experience in Telecommunications Broadband sales
- Reporting (Word, Excel and PowerPoint)
- Training and Sales Presentations
- Sound knowledge of Telecommunications (Broadband Products and Services)
- Techno Savvy
- Face-to-face SME engagement
- Ability to understand and sell different products / packages
- Ability to understand and sell value adding products and services
- Maximise interactions to achieve agreed targets
- Excellent customer service
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What's in it for You?
- Lead the charge in executing our Growth strategy, igniting expansion, profitability, and sustainability in the Activations & Experience cluster.
- Dive deep into the world of new business development, crafting tactical plans that align seamlessly with our business and client priorities.
- Be a driving force within the Activations & Experience OPSCO, ensuring we're at the forefront of growth in the cluster.
- Take the helm of the growth way, solving client needs through expert facilitation and commercial finesse, making Smollan the go-to choice in every proposal.
Your Mission, Should You Choose to Accept:
- Implement sales strategies that set the stage for success.
- Forecast and monitor sales targets, achieving them by developing new business with both existing and potential clients.
- Showcase your research prowess by identifying growth opportunities and creating innovative business case strategies.
- Forge and maintain relationships with clients through your charm and expertise.
- Generate a buzz by identifying target clients and making meaningful connections at industry events.
Unleash Your Creativity in Delivering Client Solutions:
- Participate in client briefing sessions and craft responses to RFPs like a maestro.
- Project manage tender responses with finesse.
- Lead client pitches across various categories, demonstrating your prowess in solution implementation.
- Conduct dazzling sales presentations that showcase the value proposition tailored to the client's desires.
Seal the Deal and Ensure Seamless Implementation:
- Negotiate and maintain growth incentives and commission rates, ensuring a win-win for all parties involved.
- Track, record, and close deals to meet targets, leaving a trail of success in your wake.
- Craft project plans that set the stage for seamless roll-out and implementation of client solutions.
- Monitor implementation against the project plan, ensuring milestones are met and success is guaranteed.
- Provide unparalleled after-sales support, solidifying our reputation as the leaders in client satisfaction.
REQUIREMENTS
Minimum Qualifications:
- Degree/NQF level 7 in Marketing/Business Management
Minimum Experience:
- 8- 10 years’ relevant experience in marketing, sales and/or new
- business development with at least 3 years in a managerial role. Relevant exposure to local and global retail environment
Knowledge, Skills & Abilities:
- Customer service skills
- Strong Agency or Client Marketing Department,
- Experience specifically in Retail / Activation & Experience / Shopper)
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DESCRIPTION
- We're on the lookoit for a Customer Service Consultant in JHB East
As a Customer Service Consultant, you will be responsible for:
- Customer Handling
- Administration
- Client Service
REQUIREMENTS
- 1–2 years call centre experience preferable/ Customer service experience
- Grade 12/NQF level 4
- Customer service skills
- Conflict resolution skills
- Brand development
- Attention to detail
- Self-motivated
- Ability to work under pressure
- Interpersonal skills
- Communication skills (verbal & written)
- Time management
- Planning & prioritisation
- Administration skills
go to method of application »
As a Product Consultant you will be responsbile for:
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Effective implementation of promotions
- Effective administration
- Customer service and satisfaction
- Effective self -management
REQUIREMENTS
To qualify for this role you should have:
- 2-3 years’ experience in sales (Telecommunications and Consumer Electronics)
- Matric (Grade 12)
- Diploma/NQF level 5- Advantageous
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
Method of Application
Use the link(s) below to apply on company website.
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