Current Opportunities at ADvTECH

Overall Purpose of the Job:

• To be responsible for assisting with the full Accounting function for Capsicum/IIE_HSM.
• To ensure that complete and accurate information is available for Reporting .

Key Performance Areas/Main Outputs and Responsibilities:
Output 1 - Cash and Bank Management:

• Assisting with the monitoring of daily cash balances 
• Maintain daily sweeping schedules and calculate intercompany interest on a monthly basis.
• Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing with credit cards, forex payments and other banking requirements. Also involves assisting brands within the group with preparing and signing off on forms required for their banking needs.
• Loading payments on an ad-hoc basis when required by group finance.
• Assistance with supplier allocations where necessary.

Output 2 - Cashbook Processing:

• Review and completion of cash books 

Output 3 - Journals:

• Prepare and post journals 

Output 4 - Management packs:

• Assist with preparation of monthly management packs 
• Assist with reconciling monthly General Ledger accounts 

Output 6 - Adhoc

• Assist with preparation of Capex Forms and control sheets for Fixed Assets
• Various Administrative tasks.

Education:

• Minimum BCOM Degree or Higher Diploma in Finance or Bookkeeping  is required.

Experience:

• 3 years minimum experience required in Bookkeeping/Financial background

System Requirements

• Excel (Advanced)
• D365 experience will be a plus
• Excalibur

Skills:

• Conflict Management
• Numeracy
• Analytical
• Interpersonal skills
• Decisive

Behavioural Attributes:

• Patient
• Tactful
• Approachable
• Firm

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MAIN JOB PURPOSE:

• To ensure the professional general management and excellent performance of Capsicum Culinary Studio in terms of its facilities, staff, sales, overall finances and student service delivery

DUTIES & RESPONSIBILITIES:

• Implement the national sales strategy and achieve Campus sales targets (40%)
• Management of Income and expenditure as well as Debtors management (15%)
• Management of System Administration and facilities in and around the campus (10%)
• To comply with regulations from accrediting and professional bodies and monitor a high standard of quality and excellence (10%)
• Monitor the academic curriculum and from time to time teach management modules to ensure that students’ achievements correlate with the expectations from industry (10%)
• Manage performance of Campus staff (5%)
• Ensure the Company/Campus Social Responsibility initiatives are supported (5%)
• Implement a Customer Relationship Management Strategy at the campus (5%)

REQUIREMENTS
SKILLS:

• Management and Leadership skills,
• Computer Literate,
• Interpersonal skills

EXPERIENCE:

• 3 - 5 years’ experience in management activities of a small to middle size company.

QUALIFICATIONS:

• 3 year qualification in Business or Hospitality Management / Sales & Marketing.
• Post-Graduate in Hospitality Management advantageous.

Closing Date 31 May 2023

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PRIMARY PURPOSE OF THIS JOB:

• Responsible for teaching activities and ensuring delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts.

KEY RESULT AREAS:

• Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
• Managing Student discipline and formal correspondence relating to student discipline.
• Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies, and Capsicum Culinary Studio.
• Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio
• Ensure Promotional and culinary event planning and participation.
• Coordinating all aspects of the assessment

JOB SPECIFICATION:
Legal Requirements:

• Assessor Qualification (Non- negotiable)

Training:

• Management & Leadership, Computer Literate, Interpersonal skills, Culinary arts & Industry courses to keep up with developments in the area of specialty. 

Experience: 

• 2 Year City & Guilds Culinary Arts syllabus lecturing experience

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Overall Purpose of the Job: 

• The Accounts Receivable Controller is responsible for building a positive relationship with both internal and external customer, to receive payments timeously and reduce bad debt. The Controller is responsible for collections on all outstanding accounts, investigating queries on student accounts and providing information to the relevant internal departments to ensure that these corrections are processed timeously and accurately.

MUST HAVE COLLECTIONS EXPERIENCE
Educational Requirements: 

• Grade 12
• Credit Management/Finance qualification
• Knowledge of accounting software
• Knowledge of Excel

Experience Requirements: 

• Accounts Receivable Controller - 1 to 3 years minimum 

Responsibilities: 
Output 1:

• Collections on all overdue accounts.
• Daily collections on assigned age analysis (Inbound/Outbound Calls/Emails/Jiira).
• Meeting monthly collection targets and reduce portfolio risk.
• Ensure that all payment options selected are adhered to.
• Escalation and assistance of account related queries. (Billings/Payments/Statements).
• Ensure follow-ups on promise to pays are made on specified dates.
• Ensure that correct Master Data in Sage is updated and maintained.
• Ensure all debit orders returned unpaid from the bank are dealt with immediately, account payers must be contacted, and payment arrangements must be made.

Output 2:

• Assist with adhoc administration as and when needed.
• Ensure monthly updated Debtors Trackers are sent to allocated Schools.  
• Ensure that recommended Suspension/Termination Lists are sent to allocated Schools.
• Preparation of Requested Refunds.  
• Recommendations of Bad Debts. 
• Approval of handover files through SharePoint. 

Output 3:  

• Build sustainable relationships and trust with all divisions including but not limited to Brand Finance/Principal/Account Payers through open and interactive communication.  
• Handle Account Payers complaints, provide appropriate solutions and alternatives. 
• Communicate with internal departments as required to maintain an accurate position on student's accounts.  
• Ensure monthly meetings are held with Schools/Principals.
• Ensure all queries are resolved in line with the Collections SOP's. 

Output 4: 

• Ensure all potential bad debt accounts are sent to Pre-Legal for handover in line with pre-legal requirements. 

General Skills: 

• Excellent communication - verbal and written.
• Information management. 
• Problem solving. 
• Attention to detail. 

Behavioural Attributes: 

• Teamwork. 
• Deadline driven. 
• Sound Judgement. 
• Confidentiality.
• Organising and Prioritising.

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PRIMARY PURPOSE OF THE JOB

• To ensure the professional general management and excellent performance of Capsicum Culinary Studio’s campuses in terms of its facilities, staff, sales, overall finances and student service delivery.

KEY RESULT AREAS

• Implement the national sales strategy and achieve branch sales targets (40%)
• Management of Income and expenditure as well as Debtors management (20%)
• Management of System Administration and facilities in and around the campus (10%)
• To comply with accrediting bodies and have a high standard of quality and excellence (15%)
• Manage performance of Branch staff (5%)
• Ensure the Company/Branch Social Responsibility initiatives are supported (5%)
• Implement the Customer Relationship Management Strategy at the campus (5%)

JOB SPECIFICATION (Requirements necessary to conduct the job successfully)

EDUCATION: Business Management / Sales & marketing Degree

LEGAL REQUIREMENTS, CERTIFICATES, LICENCES, REGISTRATIONS

• TRAINING: Management and Leadership, Computer Literate, Interpersonal skills
• Attend seminars, business school courses to keep up with developments in area of specialty

EXPERIENCE: (The career path one should ideally follow before reaching the present position)

• At least 3 - 5 years experience in branch management activities of a small to middle size company

KEY COMPETENCIES

• Good communication.
• Good Organisation
• Team Building
• Leadership
• Ability to Deal with Changes Effectively
• Leadership
• Experience
• Knowledge
• Time management

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Overall Job Purpose

• Responsible for teaching activities and to ensure delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts

Responsibilities:

Output 1 - Coordinating, Mentoring and assisting Student & Lecturers with respect to theory and practical studies and cultivation of the individual creative spirit:

• Preparation and delivery of lesson plans
• Identify areas of improvement
• Implementation Lecture schedules
• Student attendance and related administration

Output 2 - Managing Student discipline and formal correspondence relating to student discipline

Output 3 - Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio:

• Lecturers teaching according to standards and outcomes of relevant accreditation bodies.
• Kitchen Safety, hygiene (incl. Pest Control is in accordance with the Health and Safety legislation.
• Ensure maintenance of kitchen and classroom areas
• Adherence to all Capsicum policies and guidelines as set by the Academic and QA department

Output 4 - Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio:

• Ensure that all students and kitchens have necessary items uniforms, knives, shoes, kitchen equipment etc
• Ensure sufficient ordering and purchasing of stock
• Ensure cost of purchasing is within budget.
• Ensure strict stock control

Output 5 - Ensure Promotional and culinary event planning and participation:

• Lecturers to participate with promotional and culinary events
• Effective planning of promotional and culinary events

Output 6 - Coordinating all aspects of assessment

• Coordinating recording of test results and related administration
• Setting of papers for tests, assignments and examinations
• Marking and delivering feedback to students

Education Requirements: 

Minimum

• National or International Chef Qualification essential /Diploma

Experience Required: 

• 2yrs City & Guilds Culinary Art’s syllabus lecturing experience
• Assessors

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Overall Job Purpose

• Responsible for teaching activities and to ensure delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts

Responsibilities:

Output 1 - Coordinating, Mentoring and assisting Student & Lecturers with respect to theory and practical studies and cultivation of the individual creative spirit:

• Preparation and delivery of lesson plans
• Identify areas of improvement
• Implementation Lecture schedules
• Student attendance and related administration

Output 2 - Managing Student discipline and formal correspondence relating to student discipline

Output 3 - Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio:

• Lecturers teaching according to standards and outcomes of relevant accreditation bodies.
• Kitchen Safety, hygiene (incl. Pest Control is in accordance with the Health and Safety legislation.
• Ensure maintenance of kitchen and classroom areas
• Adherence to all Capsicum policies and guidelines as set by the Academic and QA department

Output 4 - Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio:

• Ensure that all students and kitchens have necessary items uniforms, knives, shoes, kitchen equipment etc
• Ensure sufficient ordering and purchasing of stock
• Ensure cost of purchasing is within budget.
• Ensure strict stock control

Output 5 - Ensure Promotional and culinary event planning and participation:

• Lecturers to participate with promotional and culinary events
• Effective planning of promotional and culinary events

Output 6 - Coordinating all aspects of assessment

• Coordinating recording of test results and related administration
• Setting of papers for tests, assignments and examinations
• Marking and delivering feedback to students

Education Requirements: 

Minimum

• National or International Chef Qualification essential /Diploma

Experience Required: 

• 2yrs City & Guilds Culinary Art’s syllabus lecturing experience
• Assessors

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To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature in their careers within the hospitality industry.

• Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
• Managing Student counselling and student support/briefing and reporting on escalated student matters to Campus Head.
• Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and IIE School of Hospitality and Service Management.
• Assisting with IIE HSM student administration on campus level.
• Manage IIE HSM academic operations and lecturing staff on campus/ briefing and reporting to Campus Head on any lecturing queries.
• Coordinating all aspects of assessment.
• Ensuring quality of programme experience and hospitality management for the students.
• Assisting with IIE HSM student administration

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• Responsible for identifying new business opportunities and revenue growth, as well as establishing and maintaining partnerships with new and existing customers.

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Overall Job Purpose

• The purpose of this role is to plan, execute, monitor, develop & document all aspects pertaining to quality assurance and accreditation compliance for Capsicum Culinary Studio.

Core Functions:

• Implementing, developing, reviewing and improving the quality management function aligned to CCS accrediting bodies and partners.
• Development and alignment of quality assurance policies.
• Supporting and monitoring of the accreditation process.
• Maintaining effective communications with internal and external stakeholders and associated administrative duties.
• Support of the academic development process including the alignment of curriculum and standard operating procedures as required by legislative and accrediting bodies / partners.
• Carrying out of moderation and audit functions, supporting assessment practices and policy/procedure implementation.
• Training and development in line with quality management function.
• Optimisation of system integrations in support of the quality management system and quality management function.

Key attributes:

• Must possess strong organisational skills and ability to multi-task
• Must possess excellent inter-personal skills to work as a part of a team
• Must possess intermediate / advanced digital literacy skills
• Must possess a working knowledge of 21st Century teaching and learning strategies
• Be enthusiastic and build a positive institutional culture
• Must be flexible and resourceful
• Ability to work under pressure and apply a disciplined approach to workload
• Must possess excellent verbal and written communication skills
• Ethics and integrity must be a core value
• Must be able to work collaboratively and build capacity
• Must be able to apply discretion and an understanding of confidentiality

Requirements:

• SETA / NAMB registered Assessor – minimum of 2 years’ experience
• SETA / NAMB registered Moderator – minimum of 2 years’ experience
• Minimum NQF05 qualification (ideal - hospitality / culinary industry)
• Minimum 3 years’ experience in learning and development / training / education sectors
• Understanding of the OQSF and HEQSF frameworks, South African education landscape and skills development strategies

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Overall Purpose of the Job

• Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed Service Level Agreement for the Centre.  This includes monitoring the customer satisfaction survey results to ensure that the Centre is performing to the required standards, as well as identifying trends and escalating them accordingly. In supporting the Head: Academic Operations, the Senior Customer Relations Officer is responsible for overseeing all functions of the Customer Relations Centre including student registration and academic progression counselling, programme and policy guidance, Student HUB query assistance, and acts as the liaison between the student and the non-student facing Centres of Excellence when queries need to be referred outside of the Customer Relations Centre. In collaboration with the Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations the Senior Customer Relations Officer facilitates and manages the Customer Relations Centre team during the Retention Project on campus.

Core duties include 

• Student Registration & academic Progression Counselling 
• Cross-departmental query resolution
• Team support, general & system administration
• Campus Operations and Team Support
• Accreditation Bodies and Industry Partners
• Adhoc Duties

Legal Requirements, Certificates, Licenses, Registrations

• Training 
• Ms Office (Excel, Word, PowerPoint, Outlook) Proficient
• Student Systems 

Experience: 

• Minimum of 2/3 years' work experience in administration
• Student Management systems - Experience in an Educational Environment will be an advantage

Qualifications

• Bachelor’s Degree in Administration / Management (NQF 7) OR
• Higher Certificate in Business Administration with Min 5 Year Work Experience Must have own transport and license

Closing Date 31 May 2023

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PRIMARY PURPOSE OF THE JOB

• The purpose of this role is to teach and share your passion for the culinary industry with eager young students; helping them grow individually, and ultimately playing a role in their career paths and success in life. Alongside the development of students, this role is responsible for the management of the Culinary Arts campus department and team – overseeing the lecturing team and the operation of the culinary programmes and related resources on campus.

KEY RESULT AREAS

• Facilitate and conduct lectures and kitchen practical sessions
• Ensure a pass rate of 85% and throughput rate of 90% is achieved
• Student tracking, counselling and support
• Input towards teaching and learning philosophy and activities, curriculum development and improvement
• Carry out quality assurance activities as per process
• Manage campus assessment principles and processes
• ​Industry time and research
• Departmental management and administration
• Management reporting
• Contribute to semester-based WIL activities, assessment and moderation
• Analyse student performance through reporting and develop intervention strategies
• Analyse student overall performance, instructional approaches, changes and modification
• Build rapport with and develop relations with all stakeholders including partners, internal and external mentors, assessors and local and international networks.
• Execution of approved workload (coordination, lecturing, assessing, WIL visits)

EXPERIENCE

• Minimum 5 years Culinary Arts experience as a chef
• Minimum 2 years lecturing / teaching/assessor
• Experience in a managerial position is preferred

KEY ATTRIBUTES:

• Must possess strong organisational skills and the ability to multi-task
• Must possess excellent interpersonal skills
• Must possess intermediate/advanced digital literacy skills
• Must possess intermediate philosophy on 21st Century teaching and learning skills
• Be enthusiastic and build a positive institutional culture
• Must be flexible and resourceful
• Work under pressure
• Must possess excellent verbal and written communication skills
• Ensure that staff and students comply and abide by the code of conduct, values, and mission statement espoused by the institution
• Work collaboratively and build capacity
• Provide care and support to students
• Discretion and an understanding of confidentiality

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Overall Purpose of the Job:

• Responsible for growing and maintain the Capsicum Culinary Studio Brand and achieving targeted growth

Output

•  To build the Capsicum brand and achieve target growth for the company
• Ensure all administrative duties is done timeously and Head Office and the Campus Principal is up to date with what happens on daily, weekly & monthly basis and reports sent to Management as requested
• Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio
• To contribute back to the local community, project the values of Capsicum and implement the CCS plan to decrease carbon footprint

Experience:

• 2 years in a target driven sales environment with presentation to all levels.
• 1 year sales experience

Education - Minimum:

• 3 Year Diploma / Bachelor’s Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Education - Ideal:

• Sales and Marketing Diploma

Skills: 

• Telephone Etiquette
• Advanced Oral & Written Communication
• Interpersonal
• Time Management & Planning
• Willingness to Learn
• Customer Service Focused
• Target driven with an ability to handle pressure

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Overall Purpose of the Job:

• The Independent Institute of Education’s Central Academic Team is responsible for the academic leadership and governance of the work done at the brands while each brand is managed as a business entity by its own divisional management team. The IIE, as registered provider has ultimate responsibility for registration, curriculum delivery, assessment and certification of all education on these sites as well as for relationships with external partners particularly in the regulatory and accreditation arena.
• The Teaching and Learning Manager/ Specialist will focus on improving the skills and abilities of the academics responsible for curricula and learning material and assessments – in the central academic team and those contracted to develop curriculum and learning material outside of the central team and within the brands. The person will assist with curriculum development quality assurance for new qualifications for accreditation and related activities. This is a training, mentoring, policy and procedure development role with a quality improvement focus.

Responsibilities: 

• The Teaching and Learning Manager/ Specialist will focus on improving the skills and abilities of the academics responsible for curricula and learning material and assessments – in the central academic team and those contracted to develop curriculum and learning material outside of the central team and within IIE HSM. The person will assist with curriculum development quality assurance for new qualifications for accreditation and related activities. This is a training, mentoring, policy and procedure development role with a quality improvement focus. 
• The overall purpose of the job is to initiate, lead, manage, facilitate and influence, within the formal structures of the business, all aspects of the programme delivery process and operational requirements linked thereto
• Provide leadership in achieving excellence in Teaching and Learning (T & L) through the programme planning and delivery via the following: quality assurance of T & L; Lecturer development based on The IIE's T & L strategy with specific focus on: active learning; reflective practice; marking & feedback for learning and promoting intellectual integrity with lecturer 

Output 1 - Quality assurance of teaching and learning: 

• Ensure compliance and quality assurance in all teaching and learning processes and initiatives 

Output 2 – Management and development of teaching practice on campus: 

• Work to develop lecturer’s teaching skills and reflective practice through a process of continuous conversation that includes the teaching portfolio, peer reviews, SETs and  continuous development plan
• Implement training workshops for lecturer development (specifically lecturer’s reflective teaching practice and marketing practice) based on peer reviews, SETs and  development plans

Output 3 – Teaching & learning culture on campus: 

• Promotes a teaching and learning culture on campus by building communities of best academic practice and drives uptake of contemporary developments in teaching and learning for the lecturer 

Output 4 – Teaching & learning resource

• Collaborate with Programme Co-ordinator, Educational Technologists, and IIE Teaching & Learning teams and committees, in planning, brainstorming and problem solving on programme implementation, delivery and T&L matters 

Output 5 – Lecturing

• Lecture 1 module per semester (not exceeding60 hours in total)

Output 6 – Qualification development and accreditation

• The incumbent is required to conduct research and develop new qualifications within the scope of the IIE Accreditation and Programme Development Committee process and in line with the IIE HSM strategy through collaboration with the Operations Manager – Academic and Managing Director

Experience:

• Minimum of 5 years Teaching and Learning experience (preferably in a higher education environment)
• Must have experience in using technology to enhance learning and an understanding of the current regulatory framework and its impact on higher education and private colleges

Education - Minimum:

• Bachelor Degree PLUS Postgraduate Diploma/ Bachelors Honours Degree in Education (PGCE or B.Ed)

Education - Ideal:

• Higher postgraduate qualification (Mphil; PhD) preferable