Current Opportunities at Rand Mutual - RMA

• As a Medical Invoice Processor, you will be responsible for processing medical invoices effectively and efficiently.

WHAT WILL YOU DO?

• Handling 200 invoices per day (includes capturing, duplicates & queries), Daily targets to be achieved daily.
• Accurate assessment of invoices prior to capturing according to set criteria and company business rules in respect of liability. Using the COIDA Tariffs and any other agreed Tariffs.
• Ensure all queries are resolved within 24 hours, report any delays to HOD.  Knowledge and accurate application of different tariffs schedules: BHF, SAMA, COID, NRPL, ICD10 coding and Nappi Codes.
• Maximum of 5 reversals per month per user resulting out of duplicate payments, overpayments, incorrect payee and non- authorised procedures.
• Staff will not delete any invoices unless if the system delete it, unless instructed differently by the Team Leader.
• Attend to any queries that relate to incorrect processing of invoices or errors
• Ensure high standard of client relationship by means of attitude and knowledge.

WHAT YOU'LL BRING TO THE TABLE?

• Grade 12
• Relevant industry and Medical Aid qualification (advantageous)
• 2 – 3 years’ relevant industry experience

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• As a Facilities Officer you will ensure the effective, efficient, and cost-effective supply of the available stationery and office consumables to staff and departments and to assist the Facilities Manager and the communications centre with other daily operations. 

WHAT WILL YOU DO?

Facilities Management  

• Carry out standard facilities management tasks for clear asks.

Inventory   

• Perform basic inventory control tasks and checks on quantities, quality, and availability against records following established inventory control procedures.

Customer Service   

• Provide basic customer service support, such as data input, filing or photocopying. May also exchange basic information with customers by having courteous interactions with them.

Health, Safety and Environment   

• Follow basic mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others.

Administration  

• Conduct basic data entry into company systems and file information using agreed procedures to ensure information is accurate and accessible.

Operational Compliance   

• Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

WHAT YOU'LL BRING TO THE TABLE?

• Grade 12
• Sound experience and understanding of straightforward procedures or systems 1 to 3 years related work experience.

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THE JOB AT A GLANCE

• As a Payments Administrator, you will be responsible for assisting with the administration functions within the financial department for Claims, Commissions, Funeral and Pension payments. You will also be responsible for uploading payment reconciliations, reporting and actioning incoming queries. 

WHAT WILL YOU DO?

Payment Processing

• Generate and update Claims, Funeral and Pension Payment Runs
• Ensure Claims Funeral/Commissions/Pension /Medical expenses remittances are scheduled with every payment run 
• Conduct daily authorizations on Claims Daily balancing
• Increase Customer Satisfaction by auctioning queries within agreed SLA
• Adhere to internal controls on an ongoing basis
• Action Rejections for Pensions, Funeral Commissions and Claims
• Action Reversals for Pensions, Funeral, Commissions and Claims
• Create PACS payment files
• Upload payment files on FNB
• Upload Creditors banking details on FNB for manual payment
• Upload manual payment for Claims, Pensions, Funeral and Commissions on FNB
• Upload manual forex payment for Claims and Pensions on FNB
• Validate and authorize Client banking details
• Balance and pay Commission payments
• On-board brokers by creating broker specific folders, ensuring that agreements are signed, scheme appointment letters are presented and that categories on the agreements are as per the FSCA, and obtain and file proof of banking
• Keep and maintain records of payments and accounts
• Keep records and files of all accounts
• Reconcile accounts after payment run
• Generate and submit CV Values (Capitalized Value) for pensions

Funds Allocation:

• Action the workflow on Pension Debtor
• Timeously pay and correctly allocate Claims, Funeral /Pension /Commissions/Medical
• Clear and correctly allocate Debtors on reversals
• Capture Recovery Receipts in Compcare system
• Allocate recovery receipts in Compcare system

Reports:

• Accurately load payment and receipt information is onto General Ledger ensuring accurate Financial Reports,
• Report on allocated activity
• Download Recoveries and Quantum Documentation for External Attorney`s on cases reported and submit to the Legal Team
• General Daily Estimates report and conduct a summary of the funds to ensure available funds in bank accounts before payments made on the following day

Adhoc Duties and ICT Systems:

• Conduct testing on IT defects
• Test new or enhanced ICT systems (related to an participate in project requirements to build new systems
• Create Standard operational process flows (SOP)
• Display strategic competencies as per RMA Competency Framework
• Display RMA Values as measured by 360 Values Survey
• Complete Individual Development Plan of 95% Planned vs. Actual
• Support the Team Leader during Internal Audits by providing documentation for the process. Ensure that audit findings are kept to a minimum.
• Any ad hoc duties

WHAT YOU'LL BRING TO THE TABLE?

• NQF Level 5: Higher Certificate in Finance or related field Minimum
• 3 - 4 years' experience
• Excel Advanced