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  • Posted: Jan 12, 2024
    Deadline: Not specified
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    Air Traffic and Navigation Services Provider in South Africa. ATNS is responsible for managing 10% of the world's airspace.
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    Head Culture, Change & Transformation

    Job description

    •  Provides overall leadership and management to the Culture, Change & Transformation function to enable achievement of the SRD&I and ATNS business strategies.
    •   Develop, implement and articulate the Culture, Change & Transformation strategy and value proposition to the organisation aligned to the SRD&I and business strategies.
    •  Benchmark service delivery of Culture, Change & Transformation against global best practices.
    •   Establish Culture, Change & Transformation as a respected function within ATNS.
    •   Provide specialist advice with regards to Culture, Change & Transformation issues in the organisation
    •  Maintain, promote and continuously improve the Culture, Change & Transformation efficiency and related processes.
    • Foster all levels of the organization to commit to achieving ATNS’ transformation.
    •   Articulating levels of commitment needed, assessing commitment, and planning the actions necessary to drive higher levels of commitment from key individuals and groups of ATNS constituents.
    •  Understand the structural integrity of ATNS sponsorship cascades and relationships within them including processes for extending the reach of sponsorship from the initiating sponsor to all levels of ATNS change targets
    •  Develop and execute a plan that will drive sponsors and targets to understand, embrace, and institutionalize the desired mindsets and behaviors.
    •  Periodically assess ATNS’ adaptation capacity and change load. This includes the ability to understand constituencies that will be affected by specific changes; to understand the nature, degree, and timing of that impact; and to share that perspective with those ATNS constituencies in a timely manner so that capacity risk can be mitigated.
    •   Provide a portfolio view of changes and impacts for key ATNS constituencies to create a complete view of the change load for potentially overloaded groups of ATNS change targets.
    • Developing a detailed plan for implementing the new system or process based on the needs identified in the business case.
    •  Coordinate with IT teams to design and develop new systems or processes
    •  Conduct training sessions for employees on new procedures or programs to ensure that they are able to use them effectively.
    •  Determining how to allocate resources within the organization to meet project goals and deadlines.
    •  Develop overall communications strategies and plans to support ATNS’ commitment to its intended future state. This includes a multi-channel portfolio of communications that are delivered over an extended period of time.
    • Draft and deliver individual, compelling, consistent communications “events” called for in the communications plan.
    •   Adapt operational delivery as practically as possible to meet client needs and expectations.
    •  Ensure effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    •  Ensure compliance to the financial policies and procedures applicable in ATNS.
    • Lead the planning, reporting and governance of ATNS’ Culture, Change & Transformation
    •  Custodian of ATNS’ Culture, Change & Transformation Governance Framework, ensuring continuous maturity in project governance, portfolio management and execution

    Minimum requirements

    Minimum Qualifications

    • Post graduate degree in Industrial Psychology/ Sociology/ Psychology or related field.
    •  Recognized Certificates in Change Management/ Culture or Transformation.

    Minimum Experience

    • Minimum 8 years’ experience in designing and implementing culture, change & transformation projects in a highly complex technology environment, 5 of which must have been spent in a managerial level role

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    Head Corporate Strategy

    Job description

    •  Provide strategic and operational leadership and management to the Corporate Strategy function to enable the achievement of the vision, and ATNS business strategies.
    • Drive conceptualization, design and implementation of the function’s strategy aligned to SRD&I and overall ATNS business strategies.
    •  Lead the designing and implementation of the function’s operating model, including governance and service management capabilities with the service catalogue and service level agreements.
    •  Provide a strategic Corporate Strategy thought leadership into the organisation aligned to the vision and overall business strategies.
    • Conceptualise and define the Corporate Strategy operating model based on end-user requirements, benchmarking, and strategic objectives.
    •   Conduct research and statistical analysis to improve efficiency across the function.
    •  Establish Corporate Strategy as a respected function within ATNS.
    •  Provide specialist advice with regards to Corporate Strategy issues in the organisation.
    •   Maintain, promote and continuously improve the Corporate Strategy efficiency and related processes.
    • Keep abreast of the Corporate Strategy processes’ efficiency evolutions.
    •  Drive cost-effectiveness and efficiencies in the function’s operations through implementation of appropriate initiatives and methods.
    •  Formulate and implement appropriate Corporate Strategy policies and practices to guide processes within the function.
    •  Drive system improvements to ensure availability of the most effective systems and tools to enable efficiency within the function.
    •  Lead the development of policies, standards and systems to ensure that they are in place, effective and at the highest level of sustainability strategies and ensure ongoing external benchmarking on ESG material matter to inform organisational plans.
    •  Lead Corporate ESG performance monitoring and reporting both internal and external through quarterly, annual corporate reporting avenues.
    •  Lead and manage the development of weekly/quarterly/annual performance reports for the business’s leaders as well as facilitating cross-functional performance reviews for this leadership.
    •  Support the maintenance of an effective strategy department inclusive of management, coaching, and development of strategy management personnel and identifying and advising on areas for enhancement and focus.
    •  Build and maintain effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal operational delivery of all enterprise projects.
    • Manage the function’s performance against strategy and set targets and corporate objectives.
    •  Lead Corporate Strategy projects’ overall risk assessment and issue management.
    •  Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively.

    Minimum requirements

    Minimum Qualifications

    •  Post graduate degree in Business Administration / Business Management/ Finance/ Economics/Engineering, or any related field.

    Minimum Experience

    • Minimum 8 years of working experience in a corporate strategy position within a fast-paced and dynamic business environment, 5 of which should have been at a managerial level.

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    Head Enterprise Project Portfolio Management Office (EPPMO)

    Job description

    •  Provide a strategic EPPMO thought leadership into the organisation aligned to the vision and overall business strategies.
    •  Lead the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery;
    •  Regularly reviews and evaluates opportunities to improve project management best practices to achieve higher maturity in Project Portfolio Management (PPM).
    •  Conceptualize and define the EPPMO operating model based on end-user requirements, benchmarking and strategic objectives.
    • Provide a strategic EPPMO thought leadership into the organisation aligned to the vision and overall business strategies.
    •   Lead the identification and implementation of project management processes, methods, tools, guidelines and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery;
    • Regularly reviews and evaluates opportunities to improve the project management best practices to achieve higher maturity in Project Portfolio Management (PPM).
    • Conceptualise and define the EPPMO operating model based on end-user r
    •  Provide a strategic EPPMO thought leadership into the organisation aligned to the vision and overall business strategies.
    • Lead the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
    • Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in Project Portfolio Management (PPM).
    •  Conceptualise and define the EPPMO operating model based on end-user requirements, benchmarking and strategic objectives.
    •  Provide a strategic EPPMO thought leadership into the organization aligned to the vision and overall business strategies.
    •  Lead the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
    • Regularly reviews and evaluates opportunities to improve project management best practices to achieve higher maturity in Project Portfolio Management (PPM).
    •  Conceptualize and define the EPPMO operating model based on end-user requirements, benchmarking, and strategic objectives.
    • Provide a strategic EPPMO thought leadership into the organisation aligned to the vision and overall business strategies.
    • Lead the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery;
    •   Regularly reviews and evaluates opportunities to improve the project management best practices to achieve higher maturity in Project Portfolio Management (PPM).
    •  Conceptualise and define the EPPMO operating model based on end-user requirements, benchmarking and strategic objectives.
    •  Provide a strategic EPPMO thought leadership into the organisation aligned to the vision and overall business strategies.
    •  Lead the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery;
    •   Regularly reviews and evaluates opportunities to improve the project management best practices to achieve higher maturity in Project Portfolio Management (PPM).
    • Conceptualise and define the EPPMO operating model based on end-user requirements, benchmarking and strategic objectives

    Minimum requirements

    Minimum Qualifications

    • Post graduate degree in Business management/ Project management /Engineering or related field.
    • Certification in Project Management (e.g Prince 2) / PMP

    Minimum Experience

    • Minimum 8 years’ experience in managing and leading project management teams and strategies in a highly complex technology/ electronic environment, of which at least 5 years must be at managerial level. 

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    Continuous Improvement Process & SLA Management Specialist

    Job description

    Major Activities

    Implement continuously improved Business Processes -

    •  Implement, design, develop and model our Business Process continuous improvement process to the Plan-Do-Check-Act Principle (PDCA)quality Kazen methodology that is also aligned to ISO 9001:2015 . 
    • Support the Head of BP & Continuous Improvement in developing, implementing, and managing the Business Services strategy aligned to the vision and culture of the organisation and business strategy of ATNS.
    •  Implement continuous improvements by analysing and evaluating existing business processes.
    • To determine and outline areas of business process improvement opportunities and automation to address bottlenecks and suboptimal processes.
    • Conduct workshops with business units to identify process improvements.
    • Assist the Head to recommend and advise the business about the identified process improvements or changes.  Develop action plans and implement process improvements.
    • Monitor implementation of the approved business process improvements.
    • Manage and oversee all aspects of implementing approved business process improvements, including project scopes and schedules.
    • Monitor and measure the benefits of change implementation. 
    • Collaboration with Process owners to effectively implement and comply with defined processes.
    • Manage the documentation of current operations, recommend improvements, and evaluate the efficiency of changes made to business processes. 
    • Define and implement the change process from request to approval and publishing. Identify risks and issues in business processes and systems. Implement Business Process governance. 
    • Assist with Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.
    •  Assist the Head in converting key business metrics into the business process and reporting against agreed BP metrics weekly, monthly or ad-hoc as required. 
    • Perform root cause analysis, resolve business process problems, and report accordingly through the BP team.

    Facilitate workshops to solicit requirements and verify business processes. 

    Train employees of the business process system and integration into departmental working plans and instructions. Submit  BP written reports to the Head of BPCI.   

    Assist the Head of BPCI in monitoring and measuring the benefits of post-process implementation to ensure product quality and efficiency through audits.

    SLA Development -

    • Assist the head with the Management of interdepartmental SLA.  
    • Facilitate the development of interdepartmental SLAs with Business units. 
    • Assist the Head to monitor performance as per the set targets.          
    • Assist the Head and HC with a period review of the performance against the set obligations.

    BPM Maturity Level -

    •  Assist the Head with coordinating the improvement of the BP Maturity level.    
    • Collaborate with the eternal provider to assess the Maturity level. Assist the Head with the implementation of the defined recommendation to the next maturity level.

    Client -

    • Maintain strong relationships with Process Owners.
    • Evaluate alignment to defined processes by departments.
    •  Liaise with other departments, customers, and supplier service providers.
    •  Collaborate and work closely with business resources.
    •  Define Business Processes with the business units. 
    • Supervise clients to deliver and maintain business processes. 
    • Engage with personnel at all levels, internally about Business process matters.

    Governance -

    • Participate in the Business Services action Governance process.  
    • Support the Head of BP&CI to develop business process policies, standards, and methodology. Assist in Process Management Governance.  
    • To apply proper controls using defined BPM standards and methodology

    Minimum requirement

    Minimum Qualifications

    • NQF Level 7 Qualification in IT, Project and Programme management, Business Management or a related field.
    • Business Process, Quality Management, and Six Sigma Certification would be an advantage.

    Minimum Experience

    •  Minimum required experience of 4-7 years in the business process environment

    Method of Application

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