Current Vacancies at DHL

Job Purpose

To purposefully transport cases/components via Tow Motor from one process to the next. Maintain scanning in accordance with sequence.

Key areas of responsibility include:

• Honesty - pride in his job and an eye for detail.
• Ensure that housekeeping is maintained in your work area.
• Clear understanding of the clients requirements.    
• Record and report all damaged cases/components as per procedure: Reporting/Recording of Incidents.
• Maintaine high levels of hygiene of the vehicle.
• Ability to ensure that the pick face and intermediate areas are replenished timeouly and according to batch controll and SOP's.    
• To work within operating areas as determined by management and the needs of the business.
• To control and ensure the precise timely flow of output from the area and ensure cycle time adherence at all times.
• Completion of vehicle check list and safe driving codes.
• To perform any other duties as and when it arise.            

Qualifications/requirements

• Matric (English & Maths)                                
• Reach Truck License                                
• Forklift License                            
• Tow Motor License
• 1-2 years’ experience in a similar role or environment
• Good communication skills 

Competencies & Skills

• Maintains effective relationships with customers
• Maintains and delivers high quality services 
• Gains management / colleague support to meet customer needs
• Maintain standard and quality of work
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly review and communicate progress against objectives
• Champions continuous improvement
• Inspires results and respect through accountability 
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development
• Has basic knowledge of HR administation and how data should be organized and stored for easy retrieval and usage
• Follows data protection and takes precution when uncertain
• Knows how to communicate and interact with employees and managers
• Analyzes data for further use
• Has basic knowledge of the use and implications of HR Metrics
• Gathers correct data to provide effective administrative support
• Has knowledge of HR and business KPI
• Has basic understanding of Service Level Management
• Gathers and organizes data required for monitoring service level agreements                                      
• Proactively liaises with customers on process improvement and customer satisfaction
• Has sound user knowledge of one or more HR, Performance and Talent Management, Recruitement and Engagement tools and information systems
• Contributes to defining HR, Performance, Talent Management, Recruitment and Engagement system functionalities and reporting requirements based on own usage
• Customizes simple reports and drives data analysis within existing system functionalities
• Support line managers with the use of all relevant HR, Performance and TM&S systems
• Understands own business unit including key business facts such as size, scale and the hight level strategy
• Decision making scope limited to providing advice or decisions in line with agreed processes                                                                                                     
• Analyzes large volumes of data, interpret trends and themes and povides summary information for management use                

Performance Indicators

• Team player
• Fulfilment of tasks to achieve KPI's

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In this Entry Clerk position

• You will communicate and confirm information with external customer to ensure correctness of clearances.
• You will communicate and confirm information with internal customers to ensure correctness of information that is communicated to Customs.
• You will complete any other support tasks as may be requested by the supervisor or Manager, including filing, reconciling or administrative tasks within the Customs section.
• You will ensure that administrative requirements of the customs Operation are completed timely and accurately to the satisfaction of internal customers i.e. resolve queries, ensure VOCs are done timely, etc.
• You will receive documents to effect customs clearance.
• You will quality check all documents received before a declaration is processed.
• You will register import ocean and Air customs files in system (service provider) as required, ensuring all jobs ready for customs clearance and all files are written up.
• You will prepare all documents for customs clearance.
• You will allocate the percentage of duties to be paid.
• You will rectify incorrect take on data.
• You will ensure that the Controllers have captured the information accurately to ensure compliance with the provision of the Customs Act.
• You will keep SARS documentation up to date.
• You will ensure that all documentation are properly kept to ensure they are available for future queries or when needed for audit purposes.
• You will finalize client queries.
• You will ensure that client’s queries are attended to timely and that delay kept at minimum level at all times.
• You will be responsible for Full tariff classification, Tariff determination experience and value determination experience.
• You will have entry experience: multi-mode – Air/Ocean/Road freight/Projects import and Full export entry experience.
• You will have full road freight export experience – operations and customs processing.
• You will have provisional payment experience – full End to End function.
• You will have refund experience – full End to End function.
• You will have drawback experience.
• You will have Road/IP/ocean and air experience.

Now, here’s what we need from you

• Must have a Matric.
• 3 to 5 years’ experience within the scope of Customs clearing.
• Customs Clearance certificates an advantage

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Role Outline

To plan, co-ordinate, manage and report upon the work activities of the team providing effective communication, leadership, motivation, training and development. To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors. To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To work in conjunction with the Managers to monitor, develop and allocate work to a group of subordinates in specific areas.                                                                                                                                         

General Accountabilities

• Manage the operation                                                                                                             
• Meet and exceed operational service levels and manage the cost of labour
• Drive and develop team culture                                                                                                                          
• Delivery of Key Performance Indicators                                                                              
• Compliance with statutory and Company Policies and Procedures                               
• HR Issues - Managing Industrial Relations,                                                                                                       
• Change Management                                                                                                                             
• Quality Control                                                                                                                                        
• Budget Management                                                                                                                             
• Compliance to Standard Operating Procedures                                                                                              
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
• Team Building and Morale Management                                                                            
• Delivery of safe, secure, clean and fair work environment from Team Members                                     
• Maximize accuracy, productivity and space utilization                                                                    
• Translate, analyze and deliver customer needs through effective operations                            
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished              
• Effective Leadership and Management of the operational and administrative teams              
• Maintain appropriate information / reporting systems to monitor the depot performance on an ongoing basis   

Qualifications

• Matric                                                                                                           

Skills/Competencies/Experiences                                                                                                                      

• Good understanding of distribution                                                                                                                   
• IT Literate          
• People Management                                                                                                               
• Excellent HR and IR skills                                                                                                                      
• Knowledge of client’s requirements and customer needs                                                              
• Budget Management                                                                                                              
• Key Performance Indicator development                                                                           
• Work Load Planning                                                                                                                
• Knowledge and experience of the SAP WM system                                                                         
• Computer literacy (Excel, Word, Power Point)                                                                                                 
• 4 - 5 years in warehousing / logistics / FMCG environment

Skills/Competencies/Experiences

• Computer literacy
• Communication skills
• Ability  to work within a rapidly changing environment
• Deadline driven
• Good written and communication skills
• Logistics  / Warehousing experience   
• Enforcement of Health & Safety procedures and identify hazards      
• Achieve work targets and is willing to take on additional roles / responsibilities
• Ability to work under pressure • Proactivity and costs attention
• Dynamic and goal orientated
• Able to collaborate with Site Mgr.
• Capable of adapting physical observations on the shop floor in quick solution by cooperation Site MGR
• Basic knowledge of technical laws and warehouse systems

go to method of application »

In this CDZ Team Leader position

• You will communicate and confirm information with external customer to ensure correctness of clearances.
• You will communicate and confirm information with internal customers to ensure correctness of information that is communicated to Customs.
• You will ensure that correct duty structure is applied.
• You will advise management of irregularities and resolve queries.
• You will manage entries department and allocation of duties to entry clerks.
• You will receive documents to effect customs clearance and assist with clearances.
• You will ensure efficient and timeous clearances.
• You will be finalizing all customs and client queries.
• You will prepare all documents for customs clearance.
• You will be responsible for Customs Audits and Permit applications.
• You will keep SARS documentation up to date.
• You will allocate the percentage of duties to be paid.
• You will rectify incorrect take on data.
• You will be responsible for framing of entries when required.

Now, here’s what we need from you 

• Must have a Grade 12.
• 5 to 7 years’ experience within the scope of Customs clearing
• Experience in Cargowise

go to method of application »

Role Outline

To ensure that all procedures pertaining to all functions within the administration department are carried out with the utmost professionalism.  Ensuring all financial functions within the depot are carried out and the client is billed correctly.  To plan, co-ordinate, supervise and report upon the work activities of the inventory team, providing effective communication, leadership, motivation, training & development.  Responsibility for maintaining and managing inventory integrity.  Responsibility for managing and minimising DHL's contractual stock loss liabilities.  To continuously strive to improve the physical inventory process. Maintenance Tool (training needed)                                                         

General Accountabilities

• Team Management                                                                                                                                
• Effective leadership and management of the operational and administrative teams
• Plan, manage and adjust staffing levels to meet operational requirements                
• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members                                              
• Deliver team member performance reviews, development and/or succession planning as appropriate                                                                                                                          
• Facilitate effective communication                                                                                                     
• Ensure compliance to Standard Operating Procedures (SOP's)                                                    
• Ensure company policies are communicated, applied and enforced                                            
• Work in collaboration with other DHL sites to maximise efficiencies and best practice              
• Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL                                                                                                                                  
• Full responsibility of Stock take i.e. planning, preparation, physical counting of stock and manage all stock counts and audits of inventory                                                                      
• Develop & maintain effective inventory process, incorporating warehouse management systems                                                                                                                       
• Produce accurate stock Key Performance Indicator reports, analyse and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness                   
• Consistently achieve established key performance indicators for productivity, accuracy and housekeeping.                                                                                                                                 
• Put in place procedures to monitor and minimise stock losses                                                     
• Daily recons on storage types and ensure that inventory team meets daily targets                  
• Monitor all stock movements within warehouse and ensure report on issues                           
• Constant communication with operational team                                                              
• Train team members to ensure that inventory control procedures are fully implemented              
• Implement procedures to maintain cycle counting and perpetual inventory               
• Understand DHL's stock loss contractual liability and ensure any potential risk is effectively mitigated                                                                                                                              
• Produce timely and accurate management information & reports as required, to Senior Management on a daily, weekly / monthly basis                                                               
• Manage all disciplinary and grievance issues (complaints) in line with HR policy                     
• Manage and motivate inventory team - ensure adequate inventory team cover available across all operational shifts                                                                                                                                 
• Budget Management                                                                                                                             
• Drive and develop team culture.                                                                                           
• Compliance with statutory and company policies and procedures                                               
• To ensure stock protection is maintained.                                                                          
• To ensure daily monitoring of stock procedures                                                                              
• Team Building and Morale Management                                                                            
• Responsibility for all issues relating to Health & Safety and the Environment.                          
• Liaise with clients on stock control issues                                                                           
• Translate, Analyze and deliver customer needs through effective operations                           
• Ensure daily or weekly workload planning and volume forecasting routines are accomplishe      
• Investigate all stock losses and adjustments                                                                      
• Maintain appropriate information / reporting systems to monitor Depot performance on an ongoing basis                                                                                                                               
• Manage the PI process                                                                                                                           
• Assist in the preparation of and control of direct expenses budget by investigating variances with a focus on overtime and other variable costs (stock losses)                                
• Ensure accurate inventory administration of all aspects of the warehouse                                
• Organise and lead the focus on improved productivity levels                                                       

Qualifications

• Matric / Grade 12 Certificate
• Diploma in Inventory Management - Desirable
• 3 - 4 years’ experience

Skills/Competencies/Experiences

• Excellent organisational skills                                                                                
• Minimum of 1 year experience of team management
• Good analytical and numerical skills                                                                                    
• Customer Management at a senior level                                                                             
• Experience change manager                                                                                  
• Succession planning & development of key managers       
• Finance/Profit & Loss Management                                                                                     
• Person needs good understanding of distribution                                                                           
• Excellent HR and IR Skills                                                                                        
• Excellent interpersonal, leadership, motivation and planning skills               
• Excellent communicator (verbal & written)                                                                                       
• Knowledge of Health & Safety requirements                                                                                    
• Fully computer literate (MS Office Advanced, SAP)             
• Relationship management/cultural appreciation                                                                             
• Impact and influence                                                                                 
• Negotiation Skills                                                                                       
• Acquisition appraisal and management                                                                              
• Project Management                                                                                 
• Team Development                                                                                   
• Excellent communication skills                                                                              
• Analytical approach to problem solving                                                                              
• Process management skills                                                                                    
• Report writing skills                                                                                  
• Presentation skills - preparation and delivery                                                                                   
• Complete and scrutinise reconciliations                   

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Role Outline

The purpose of this role is to ensure compliance and governance to DHL standards and legal legislation requirements across the different disciplines. To identify current and potential risks affecting the business and to mitigate such risks. To provide timeous and accurate reporting on all Risk and H&S related issues)

General Accountabilities

• Day to day Inspection onsite and with offsite guards
• Report any risk issues if necessary
• Monthly after-hours inspection of depot and guarding service provider/s.
• Re-active and pro-active initiatives.
• Investigation of risk/security/ OHS incidents.
• Compliance with legal prerequisites.
• Assist in completion of audit and self-assessments.
• Manage security of depot.
• Liaison with service providers and SAPS.
• Training of staff on security and operations related issues.
• Loss investigation and prevention.

SHEQ Management

• Implementation, maintenance, and continuous improvement of OHASA standards.
• Risk Identification process.
• Maintain Minimum Safety Standards (MSS) at 100%.
• Manage Business Continuity Plan.
• Adhere to cost targets.
• Ensuring all contractors, staff and visitors are inducted.
• Manage and maintain SHE management system aligned to ISO45001/18001 and ISO14001.
• Project Management.
• Comply with Global H &S Training.
• Establish Safety Committees and arrange compliance meetings.
•  Incident reporting of Risk and OHS related incidents.
• Implement and manage Quality management system.

BCM

• Be responsible for the implementation of the Group Business Continuity Management Strategy at site level.
• Ensure BCM compliance to DPDHL and DSC operational standards.
• Manage a suitable and sufficient review procedure for the plan at intervals not exceeding 6months
• Prepare the plan for periodic audit when needed and assist in its conduct.
• Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring

Qualifications

• Matric / Grade 12 Certificate
• SAMTRAC/NEBOSH/NOSA (Studying Towards)
• 2-3 Years work experience in Logistics
• Tertiary qualification (Advantageous), RPL will also be considered

Skills/Competencies/Experiences

• Computer literacy
• Communication skills
• Ability  to work within a rapidly changing environment
• Deadline driven
• Good written and communication skills
• Logistics  / Warehousing experience   
• Enforcement of Health & Safety procedures and identify hazards      
• Achieve work targets and is willing to take on additional roles / responsibilities
• Ability to work under pressure Proactivity and costs attention
• Dynamic and goal orientated
• Able to collaborate with Site Mgr.
• Capable of adapting physical observations on the shop floor in quick solution by cooperation Site MGR
• Basic knowledge of technical laws and warehouse systems