Current Vacancies at PPS

Job Advert Summary    

• To analyze, reconcile, process information on a Claims account. To assess various type of claims submitted electronically / paper or received via fax or e-mail.  Assessing must meet both quality and quantity set standards.  To do corrections on accounts as requested by other departments or the Scheme.  To complete Reversals as requested by Internal Clients or any other third parties.

Minimum Requirements    

• Grade 12
• Tertiary Qualification

Experience

• Medical Scheme Administration Experience 2 years essential
• Assessing experience 2 years plus essential
• Extensive understanding of the Administration System essential
• Knowledge of Reference Price List essential
• In-depth knowledge of Medical Scheme Rules essential
• MS Office
• Medical Scheme Act essential
• Knowledge of Medical Aid Legislation and regulations essential
• Knowledge of ICD 10 codes essential
• Knowledge of PMB legislation essential

Duties and Responsibilities    

• Reconcile member or provider claims received.
• Accurate daily assessing of targets.
• Manage quality error percentage.
• Ensure consistent and excellent application of set standards and Scheme Rules.
• Excellent administrative skills e.g. daily record keeping.
• Escalate requests for corrections to relevant Consultant.
• Follow up and resolve routed enquiries.
• Good Communication
• Good administration skill’s, including record keeping and the ability to work under pressure
• Must maintain a high level of productivity to asses claims daily targets set
• High attention to detail in order to identify system risks or process shortfalls
• Must be quality aware and quantity orientated
• Operating System knowledge
• Excellent time management in order to manage deadlines
• Excellent in query resolution

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Job Advert Summary    

• An exciting opportunity for an enthusiastic and results driven Coach exists, to provide one on one job support to coachees in order to assist them with the enhancement of their skills so that the coachees can accomplish tasks optimally. The coach will also take responsibility for the quality assurance process for their coachees.

Minimum Requirements    

• Grade 12 certificate
• 3-year Tertiary Qualification in any related field.
• A minimum of 3 years’ experience in Medical Scheme administration
• Sound knowledge of PPSHA Processes, ISO and other related legislation
• Good interpersonal skills and ability to interact with people at all levels
• Computer literacy

Duties and Responsibilities    

• Establishing a coaching relationship with each assigned coachee in order to facilitate a productive working relationship.
• Identifying and analyzing areas for coaching in order to assist the development of coaches.
• Establishing coaching goals and corrective/development action emanating from DPS’s/performance appraisals/quality assurance in order to ensure that coachees reach the required standard.
• Provide on the job training to coachees as required
• Do real-time quality assessments with coachees.
• Communicating feedback to coachees during GROW sessions on quality assurance matters using the Administration system/prescribed quality evaluation forms/published reports/voice recorder in order to maintain a high quality of work in the group.
• Liaising with coaches from other groups on a regular basis in order to resolve queries/maintain SLA’s and to build a positive working relationship between various groups.
• Ensuring constant feedback on progress to consultants by regularly updating them on their quality stats
• Maintaining service level agreements for all assigned processes
• Behave in alignment with the PPSHA values

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Job Advert Summary    

• The incumbent will be required to provide an efficient and effective secretarial, clerical and administrative service to the Executive Team and PPSHA Clients.
• The role involves a great deal of multitasking. The incumbent will work with the Clients management team as well as PPSHA leadership team.
• Minimum 2 years corporate company secretarial experience, preferably in the Healthcare or Financial Services industry, with a particular focus on meeting administration and high quality minute taking.
• A successful assistant is critical to the efficiency of an organization and we are looking for an individual who can become an integral part of our business and culture.

Minimum Requirements    

• Practical knowledge and understanding of stakeholder engagement
• High competency level of minute taking and compilation of agendas and delivery of meeting packs as per agreed timelines
• Excellent verbal and written communications skills
• Excellent interpersonal skills including the ability to influence across the organisation and externally
• Discretion and confidentiality
• Ability to multitask and prioritize daily workload
• Ability to use initiative and self-starter
• Excellent command of written and spoken English
• Strong interpersonal skills and the ability to interact at Board and Executive levels 
• Maintenance of professional image at all times 
• High levels of integrity, honesty and reliability and ability to maintain confidentiality 
• Ability to work independently, as well as in a team, deadline driven and ability to work under pressure 
• Attention to detail, planning, organizing, information management and monitoring 
• Leadership, negotiation and facilitation 

Duties and Responsibilities    

• Act as assistant secretary to PPSHA Clients and other Committees, prepare and control agendas, attend meetings and take minutes;
• Control and assist with the compilation of meeting packs and ensure timely distribution of the packs;
• Collate reports and ensure that any other documentation prepared is of good quality and in line with the business quality standards;
• Managing policies and contracts;
• Implementing and maintaining an effective filing system for policies and contracts;
• Maintaining Client and Client’s Board contact details;
• Supporting the Executive Assistant where necessary;
• Covering diary management when required, including arranging travel, transport and accommodation;
• Assisting with projects by researching or writing reports. 

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Job Advert Summary    

• An exciting opportunity for an enthusiastic and results driven Team Leader exists. The successful candidate will implement & action processes to ensure a safe environment for staff. Procure and manage resources and services to create a productive environment for staff members.
• This position reports directly to the Financial Manager: Corporate Finance.

Minimum Requirements    

• Minimum qualification, grade 12 with a diploma in safety management/procurement or other related qualification
• Three to five years’ experience in customer service.
• Experience in a procurement environment is essential.
• Knowledge of Microsoft Excel/Microsoft Word/Microsoft Access/Microsoft Outlook
• Experience in Pastel Evolution will be an advantage.
• Well-developed leadership, organisational, interpersonal and communication skills.
• Working Knowledge of risk management principles.
• Valid Code 8 driver’s license.
• Demonstrated leadership ability and teamwork.
• General knowledge of OHS and Safety legislation.
• Strong organizational, analytical, and time management skills.
• Ability to meet deadlines under pressure.
• Ability to function in a routine work environment.

Duties and Responsibilities    

• Implement, document, support, and train staff in all processes to ensure all tasks are completed timeously and according to legislation.
• Identify, evaluate, contract, review and negotiate with suppliers to ensure fair pricing, correct BEE status and timeous supply of goods.
• Purchasing and distribution of stationery, furniture, services, general stock, and other products as required for the whole organisation to ensure a conductive working environment.
• Communication of processes and procedures to the Procurement team to insure the use of sound methodologies and best practices in the measuring of day-to-day activities
• Plan, organise and liase with suppliers to report faulty equipment and or service requirements to ensure products and services are readily available.
• Arrange, coordinate and control catering request of employees.
• Performance Assessments, Supplier Surveys and Vendor Non-Compliance
• Manage the OHS team and tasks to ensure a safe environment for staff members and ensure adherence to statutory requirements.
• Assist employees, auditors and suppliers to ensure support and flow of information.
• Update work instructions, and forms and action ISO related tasks to ensure compliance to the ISO standards.
• Plan and control ad hoc projects and maintenance to support business in their quest to give clients the private banking experience.

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Job Advert Summary    

• The successful candidate will form part of the national PPS Investments sales team. Primary responsibility will be the provision of investment specific support to financial intermediaries. Proven track record of sales ability and ability to expand the PPS Investments business in the region by building long-term relationships with high-net-worth intermediaries.

Minimum Requirements    
Qualification:

• Bachelor’s degree in commerce or related field essential.
• CFP and/or investments related honours degree an advantage.
• RE5.

Experience: 

• At least 3 to 5 years’ experience within the IFA, investment or linked product markets, preferably working at a LISP or retail asset management business.
• Discretionary Fund Manager’s and/or multi management experience would be advantageous.

Knowledge/Computer Literacy:

• MSOffice – specifically a good understanding of both PowerPoint and Excel.
• CRM experience.
• Client database experience an advantage.

Interpersonal & Intrapersonal Skills:

• Technical knowledge about investments, investment industry & trends.
• Knowledge around Discretionary Fund Manager’s, ASISA categories and related    asset managers is a pre-requisite.
• Demonstrable training delivery skills are essential.
• Self-discipline to work unsupervised and to maintain CRM system.
• Resilience and Tenacity. 
• Strong presentation skills.
• Relationship management – networking.
• Communication - verbal & written.
• Performance driven.
• Innovative thinking and problem-solving.

Duties and Responsibilities    

• Build and promote the PPSI asset management brand and image by networking with key industry stakeholders.
• Identify and develop strategic partnerships to leverage new opportunities.
• Position PPS Investments as the niche LISP for intermediaries in your region.
• Deliver on very specific flow targets for your region, including both LISP and Asset Management capabilities.
• Provide PPS head office with detailed reporting on leads and opportunities.
• Excellent client services, including proactive response to intermediary needs.
• Supply intermediaries with accurate investment, product, fund, service and investor information.
• Training and developing the intermediary and support staff.
• Supporting investment projects and campaigns, with the ability to deliver investment presentations.
• Participating in investment product implementation.
• Presentations and 1 on 1 engagements around investments, from a 101 level to discussing the PPS Asset Management value proposition.
• Regular formal report backs to PPS Investments management.

go to method of application »

Job Advert Summary    

• PPS External Distribution has an opportunity for a hybrid development role combining the skills and experience of a Broker Consultant and an Investment Specialist.  
• Primary responsibility will be the provision of Life Assurance & Investment support to financial intermediaries. Proven track record of sales ability and ability to expand the PPS Life Assurance & Investments business in the region by building long-term relationships with intermediaries, including high net worth intermediaries.
• The role involves business development and relationship management within a base Intermediaries that we are intending to grow.  The Hybrid role must work with and through others to build and maintain relationships.  Working closely and accurately within established guidelines is essential in this role.  The Hybrid role must be aware of and responsive to the needs and concerns of customers. 
• Reporting to the Area Manager, the Hybrid role involves business development and relationship management within a base of Life Assurance & Investment Intermediaries with the intention to grow this base.  

Minimum Requirements    
Qualification:

• Matric.
• Bachelor’s degree in commerce or related field essential / A track record of experience and industry related qualifications.
• RE5 will be advantageous.
• A completed NQF 5 – Wealth Management or RFP 3 will be advantageous.
• CFP and/or investments related honours degree will be an advantage.

Experience:

• At least 3 to 5 years’ experience within the IFA, investment or linked product markets, preferably working at a LISP or retail asset management business.
• Experience in Life Assurance will be an advantage.
• Discretionary Fund Manager’s and/or multi management experience would be advantageous.

Knowledge:

• Intermediate knowledge of the Life Assurance or Financial Services Industry.
• Technical knowledge about investments, investment industry & trends
• Knowledge around Discretionary Fund Manager’s, ASISA categories and related asset managers is a pre-requisite.
• Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

Computer Literacy:

• MS Office package, particularly Internet, Outlook, Excel and Power Point.
• CRM experience.
• Client database experience an advantage.

Interpersonal and Intrapersonal Skills:

• Relating to Customers.
• Excellent communication skills.
• Quality Orientated.
• Reliable.
• Customer Focused.
• Resilient.
• Results Driven.
• Service driven professional with a strong need for financial independence.
• Demonstrable training delivery skills are essential.
• Self-discipline to work unsupervised and to maintain CRM system.
• Strong presentation skills.
• Relationship management – networking.
• Communication - verbal & written.
• Performance driven.
• Innovative thinking and problem-solving

Duties and Responsibilities    
Broker Consultant:

• To support and service intermediaries in their sales efforts by preparing quotes, statement of benefits and other relevant supporting information.
• Constant communication and feedback to advisers relating to all aspects of intermediaries operations.
• To plan, organise and control liaisons with intermediaries, their managers.
• To ensure continuous improvement of service standards to clients.
• To ensure alignment to Treating Customers Fairly (TCF), in all business practices.

Investment Specialist:

• Build and promote the PPSI asset management brand and image by networking with key industry stakeholders.
• Identify and develop strategic partnerships to leverage new opportunities.
• Position PPS Investments as the niche LISP for intermediaries in your region.
• Deliver on very specific flow targets for your region, including both LISP and Asset Management capabilities.
• Provide PPS head office with detailed reporting on leads and opportunities.
• Excellent client services, including proactive response to intermediary needs.
• Supply intermediaries with accurate investment, product, fund, service and investor information.
• Training and developing the intermediary and support staff.
• Supporting investment projects and campaigns, with the ability to deliver investment presentations.
• Participating in investment product implementation.
• Presentations and 1 on 1 engagements around investments, from a 101 level to discussing the PPS Asset Management value proposition.
• Regular formal report backs to the Area Manager.

go to method of application »

Job Advert Summary    

• PPS External Distribution has an opportunity for a hybrid development role combining the skills and experience of a Broker Consultant and an Investment Specialist.  
• Primary responsibility will be the provision of Life Assurance & Investment support to financial intermediaries. Proven track record of sales ability and ability to expand the PPS Life Assurance & Investments business in the region by building long-term relationships with intermediaries, including high net worth intermediaries.
• The role involves business development and relationship management within a base Intermediaries that we are intending to grow.  The Hybrid role must work with and through others to build and maintain relationships.  Working closely and accurately within established guidelines is essential in this role.  The Hybrid role must be aware of and responsive to the needs and concerns of customers. 
• Reporting to the Area Manager, the Hybrid role involves business development and relationship management within a base of Life Assurance & Investment Intermediaries with the intention to grow this base.  

Minimum Requirements    
Qualification:

• Matric.
• Bachelor’s degree in commerce or related field essential / A track record of experience and industry related qualifications.
• RE5 will be advantageous.
• A completed NQF 5 – Wealth Management or RFP 3 will be advantageous.
• CFP and/or investments related honours degree will be an advantage.

Experience:

• At least 3 to 5 years’ experience within the IFA, investment or linked product markets, preferably working at a LISP or retail asset management business.
• Experience in Life Assurance will be an advantage.
• Discretionary Fund Manager’s and/or multi management experience would be advantageous.

Knowledge:

• Intermediate knowledge of the Life Assurance or Financial Services Industry.
• Technical knowledge about investments, investment industry & trends
• Knowledge around Discretionary Fund Manager’s, ASISA categories and related asset managers is a pre-requisite.
• Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

Computer Literacy:

• MS Office package, particularly Internet, Outlook, Excel and Power Point.
• CRM experience.
• Client database experience an advantage.

Interpersonal and Intrapersonal Skills:

• Relating to Customers.
• Excellent communication skills.
• Quality Orientated.
• Reliable.
• Customer Focused.
• Resilient.
• Results Driven.
• Service driven professional with a strong need for financial independence.
• Demonstrable training delivery skills are essential.
• Self-discipline to work unsupervised and to maintain CRM system.
• Strong presentation skills.
• Relationship management – networking.
• Communication - verbal & written.
• Performance driven.
• Innovative thinking and problem-solving

Duties and Responsibilities    
Broker Consultant:

• To support and service intermediaries in their sales efforts by preparing quotes, statement of benefits and other relevant supporting information.
• Constant communication and feedback to advisers relating to all aspects of intermediaries operations.
• To plan, organise and control liaisons with intermediaries, their managers.
• To ensure continuous improvement of service standards to clients.
• To ensure alignment to Treating Customers Fairly (TCF), in all business practices.

Investment Specialist:

• Build and promote the PPSI asset management brand and image by networking with key industry stakeholders.
• Identify and develop strategic partnerships to leverage new opportunities.
• Position PPS Investments as the niche LISP for intermediaries in your region.
• Deliver on very specific flow targets for your region, including both LISP and Asset Management capabilities.
• Provide PPS head office with detailed reporting on leads and opportunities.
• Excellent client services, including proactive response to intermediary needs.
• Supply intermediaries with accurate investment, product, fund, service and investor information.
• Training and developing the intermediary and support staff.
• Supporting investment projects and campaigns, with the ability to deliver investment presentations.
• Participating in investment product implementation.
• Presentations and 1 on 1 engagements around investments, from a 101 level to discussing the PPS Asset Management value proposition.
• Regular formal report backs to the Area Manager.

go to method of application »

Job Advert Summary    

• Scrum Masters are servant leaders and coaches for an Agile Team who help educate the team in Scrum, Kanban, and SAFe, ensuring that the agreed Agile process is being followed. Scrum Masters help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.
• The Scrum Master primary responsibility is assisting the self-organizing, self-managing team to achieve its goals by teaching and coaching team practices, implementing and supporting SAFe principles and practices, identifying and eliminating impediments, and facilitating flow.
• Scrum Masters work with the extended Scrum Master community, including SAFe Program Consultant, Release Train Engineer, Product Owners and Architecture to increase the effectiveness of SAFe across the enterprise.
• The role also includes duties and responsibilities to project manage digital/digitalisation initiatives that cross different functional areas and Agile teams. across the enterprise.

Minimum Requirements    
Education:

• Bachelor’s degree or Diploma in Computer Science, Information Science, Information Technology, Project Management, or other relevant area
• Certified Scrum Master (SAFe Scrum Master, Scrum Alliance)

Experience:
Essential

• 4 - 5 years’ experience leading teams as a Scrum Master in an Agile environment in IT, Financial Services or Consulting.
• Management and delivery of projects and/or applying agile principles whilst working with a wide array of stakeholders

Preferred

• Experience as part of an Agile software delivery team as a Business Analyst, Product Owner, Agile Project Manager.

Knowledge and Skills (maximum of 10):

• Group facilitation approaches
• Good knowledge of servant leadership
• Scrum/Agile software development methodologies
• Software development
• Coding and designing
• Business Process and Analysis
• Product backlog understanding and management
• User stories knowledge

Duties and Responsibilities    
Facilitation, Coordination, Problem Solving, Continuous improvement, Maintaining Quality, Coaching.​​​​​​​
Project manages initiatives

• Project manages identified digital/digitalisation initiatives using Project Management and Agile best practices and skills as required.
• Provides implementation and support to business owners based on agreed initiatives, and engages with stakeholders to facilitate implementation.
• Prepares and maintains detailed project plans, Kanban Boards, status reports, risks and issues logs.
• Ensures that agreed project deadlines are met through planning, problem-solving and prioritisation. Manages the project delivery process to meet its goals, objectives and stakeholder expectations.
• Reports project accomplishments and deliverables to management monthly.

Facilitates events and the team’s progress toward team goals

• The Scrum Master is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.
• Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective ensures they are productive and kept within the timebox.
• Assists the team in preparation for key activities, including PI Planning, System Demos, and the Inspect and Adapt.

Coordinates with other teams

• The Scrum Master supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness (see Program Increment for more details).
• They also often help the team build effective relationships> with the System Team, User Experience, Architecture, and Shared Services.
• It is important to note, however, that the responsibility for inter-team coordination cannot be delegated entirely to the Scrum Master; every team member shares responsibility in that regard.

Problem Solving

• Many blocking issues will be beyond the team’s authority or may require support from other teams.
• The Scrum Master supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration.

Maintaining Quality

• Fosters the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams.

Coaching

• The Scrum Master supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice, and supporting the organization’s SPCs.
• The Scrum Master works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream.