Fresh Jobs at Discovery Limited

Key Purpose

• This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.
• Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.
• iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.
• iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

Senior iOS developers must have a competent understanding of:

• The system development life cycle and can explain the developer’s role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

Senior iOS developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Excellent written and oral communication skills (English)
• Ability to work in a self-driven, complex environment with multiple and changing priorities
• Ability to focus on deadlines and deliverables
• Ability to think abstractly
• Ability and desire to quickly learn new technologies
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Process Mapping
• Software testing pack design, functional testing

Responsibilities

• Maintain and extend existing development activities
• Work with customers to determine project requirements
• Design software to fulfil customer requirements
• Develop software from requirements and specifications
• Find and repair software defects; unit testing, UI automation testing
• Stay current with Apple and iOS standards and guidelines
• Documenting development work done

Education and Experience

Minimum

• Informatics degree or Diploma
• 4+ years’ experience developing iOS applications

Advantageous

• 2+ years’ user interface analyst experience
• Software Engineering related degree/qualification
• Honours degree
• Business experience and product knowledge
• Experience in Objective-C is beneficial

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• XCode
• Atlassian tool suite (Jira, Confluence)

Technologies

• iOS
• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

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Job Purpose

• The IT Vendor Management Specialist role is to provide support for the financial management of Discovery Bank’s IT infrastructure. This involves formulating and maintaining the policies, procedures and practices for IT commercial services and performing the necessary monitoring and reconciliation to ensure sound and effective financial management practices in line with applicable policies.  The role specifically includes monitoring and managing the IT budget and reporting against the spend.

Areas of responsibility may include but are not limited to

Process

IT Budget Management

• Manage the IT Infrastructure and Operations budget, by recording, tracking and reporting actual spend against contracts and budget effectively and efficiently.
• Review supplier invoices for accuracy (and approve / reject as appropriate) to ensure suppliers are billing accurately and as contracted.
• Provide accurate forecasts of spend, total cost of ownership, contract cost to complete, phasing of spend and building of detailed budgets.
• Review and authorise all IT related spend items and ensure they are processed in-line with established guidelines within agreed timelines

FinOps

• Manage FinOps practices to optimize cloud spending and improve cost efficiency.
• Monitor cloud usage and spending data to identify cost-saving opportunities.
• Conduct regular cost analysis, identify cost drivers, and recommend optimization strategies.
• Collaborate with cross-functional teams to align FinOps practices with business goals.
• Continuously research the latest cloud platform features and enhancements to leverage new trends effectively.
• Optimize performance and costs related to cloud platform resources.
• Collaborate with teams to ensure controlled and consistent use of cloud platforms.
• Create reports and dashboards to track and communicate cloud cost optimization efforts to stakeholders.

IT Procurement and Contract Management

• Manage the IT Procurement and Contract management practice, ensuring that IT suppliers deliver maximum value through their services.
• Facilitate procedures for contract performance, relationship, and risk management.
• Perform overall contract operations oversight for performance management including benchmarking and SLAs.
• Manage relationships with IT suppliers for cost-effectiveness and maintain a repository to ensure formal and effective contract management and vendor relationships.
• Maintain a contracts repository to ensure that supplier documentation including contract changes, reports, notices and relevant supporting materials are stored with controlled access.
• Maintain a calendar of important contracted deliverables required of each supplier and ensure that these are performed timeously.
• Drive supplier innovation, cost reduction and performance improvement to maximise the value from supplier relationships over and above contractual commitments.
• Lead or partake in sourcing activities within cross functional teams ensuring compliance with applicable policies and procedures.

Leadership and teamwork

• Work with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful in what they do.
• Facilitate and guide activities involving cross-functional teams to achieve outputs and objectives.
• Provide periodic reports on performance against plan & progress on medium-term initiatives & use to realign operating plan and objectives appropriately.
• Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans.
• Continuously identify areas of improvement that will enhance efficiency.

GOVERNANCE

• Ensure the consolidation of the risk profile for the area of accountability, manage critical risks, and provide timely reporting and feedback.

PEOPLE

• Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.

CLIENT

• Define and influence relationships made with internal and external stakeholders.
• Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals.

Personal Attributes and Skills

• Strong knowledge of IT Financial Management practices
• Data analysis, modelling and reporting
• Knowledge of IT Infrastructure technologies and processes
• Ability to engage at all levels of seniority (including Executive Management)
• Decisiveness and Influencing Others
• Effective Business Communication
• Functional Policies and Procedures
• Strategic Planning and Reporting.
• Ability to carry out assigned tasks independently with little supervision.

Education and Experience

• Relevant Tertiary Qualification
• At least 8 years’ experience in IT contract and finance management
• Solid experience in compiling of reports and presentation
• Formal certification is IT Financial management would be advantageous.
• IT Infrastructure Library (ITIL) certification would be advantageous.

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Key Purpose

• Provide support with all Sasolmed queries including but not limited to Claims investigations, benefit limits, new business, chronic medication and general queries such as explaining policy, protocol and benefit decisions Identifying and proposing solutions to processes and service related failures. Building and establishing relationships at all levels to facilitate first time resolution of queries

Key Outputs

• Focuses on customer needs through the resolution of queries
• Scrutinizes numerical data, verbal data and all other sources of information so as to ensure a thorough investigation into queries presented and produces workable solutions to a range of problems.
• Presenting and communicating information effectively so as to ensure clear understanding and buy-in
• Establishes good relationships with customers and staff (both internally and externally) to wide and effective networks. Gains clear agreement and commitment from others by persuading, convincing and negotiating.
• Resolve highly escalated queries swiftly and efficiently
• Coordinating own and team’s administration
• Ability to draft written responses of an excellent and consistently professional standard in English, occasionally subject to executive and legal scrutiny

Competencies

Behavioral Competencies

• Action orientated
• Being open and receptive to feedback and change
• Deciding and initiating action
• Ethics and Values
• Managing diverse relationships
• Adapting to change
• Communication and writing skills
• Ability to work independently
• Meeting and exceeding customer expectations

Skills

• Time Management
• Verbal and written communication
• Problem solving skills Presentation skills Relating to others

Knowledge

• Extensive understanding of the Discovery Health Product Benefit and process knowledge     

Qualifications & Experience

Essential

• Matric
• MS Office Knowledge
• Minimum of 12 months Face-to-face customer service experience
• Valid driver’s license and own transport

Advantageous

• Relevant tertiary qualification
• In-depth knowledge of the Bankmed product, processes and systems
• Medical Scheme Industry knowledge and Medical Scheme’s Act knowledge