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  • Posted: Jun 2, 2022
    Deadline: Not specified
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    Business Development Administrator

    Job Role:

    The duties/tasks of the BDA function will include but not be limited to:

    • Assistance with the development and maintenance of BD portfolio operating policies and procedures.
    • Development, oversight and involvement-in, all administrative tasks and processes within the BD portfolio, including but not limited to: preparation of information, proposals, quotations, presentations, contracts, reporting. (This task includes competently fulfilling all required administrative duties).
    • Assisting and supporting various BD portfolio projects and contributing toward their successful delivery.
    • Compiling and analysing BD portfolio data and information and using it to create useful reports on BD activities, opportunities, customers, and industry trends, which can then be presented to the Management team and used to develop business plans.
    • Ensuring a strong working knowledge of the BD portfolio and how each area integrate with one another, and the role of the BD portfolio within the larger business; activities that will assist in this will include but not be limited to; Attending the various team meetings, within which any areas of assistance, streamlining and improved efficiencies should be identified, and viable solutions proposed; Actively track the activities of each portfolio through their various dashboards and projects; Assisting with any tasks (administrative or other), as and when required.
    • To successfully work together with all business departments and ensure that the BD portfolio’s activities support a successful working relationship with these departments.
    • Participation in relevant BD portfolio meetings, all whilst driving portfolio systems, operating policies and procedures.
    • Manage and complete a variety of weekly/ monthly reconciliations and reports.
    • Liaising with customers, prospective customers, and manufacturers, as and when required – including online engagement through the online tools available to the business.
    • Maintain strong relationships with customers, managers, staff, suppliers, and develop new relationships when the opportunities present themselves.
    • Assistance with marketing activities (in conjunction with the Marketing Co-ordinator).
    • Maintaining the Company’s internal activity and business software system; ensuring it is updated, correct and allows for the Company to measure key metrics.
    • Ensuring knowledge of the Business’s Software Systems are at a sufficient level to carry out the duties required.
    • To represent the Business professionally always.
    • Exploring and driving the concept of internal change needing to be faster than the external rate of change in the market.
    • Being driven by the principle of accountability.
    • Travelling within South Africa and any other Country to successfully fulfil the outputs of this role.

    Inherent Requirements of the Job:

    • Relevant tertiary education (i.e. Bachelors degree in the field of Business Administration, Business Operations, Business Development, Marketing)
    • High proficiency level in MS Office – with strong skills in Powerpoint, Outlook, Word, Excel
    • Strong relationship management, administration, time-management, and organisational skills
    • High level of professional communication skills (both verbal and written)
    • Ability to work on multiple tasks or projects at once and to deliver to deadlines
    • High level of professional communication skills (both verbal and written)
    • Ability to work independently and as part of a team
    • Ability to innovate and drive innovation within a team
    • Solution and initiative driven
    • Desire to continuously improve oneself, the team, and the position

    go to method of application »

    Partner Support Services Agent

    This position will form part of the Partner Support Services Team; a multi-skilled team of competent and efficient agents that are ultimately responsible for supporting the implementation, training, and support of a market leading Dealer Management System. The role will require a focus on becoming a specialist in the modules of the system, with the ability to learn how to advise on and setup a dealership. This position will be filled by a junior employee, with the objective of growing in knowledge and experience over a period of time, allowing for over-achievement on all the below listed duties/ tasks.

    Job Role:

    The duties/ tasks of the PSS Agent function will include but is not limited to:

    • Developing knowledge of the Business’s Dealer Management System (DMS) and ensuring this knowledge is at a sufficient level to carry out the duties required.
    • Supporting end-users on system queries (fielded through a variety of channels, including emails, telephone, live chat), and ensuring all queries are correctly logged and actioned within required SLA’s, and adequate resolutions are provided. [The primary duty/ task that will assist with the development of knowledge allowing for the development into fulfilling the other listed duties/ tasks]
    • Conducting on-site/ off-site/ online training and consulting to dealerships/ end-users around the various modules of the DMS, ensuring better system utilisation by the dealerships/ end-users.
    • Assistance with the implementation and setup of new dealership projects.
    • To professionally represent the Business at all times with customers.
    • To successfully work together within the PSS Team all other departments within the Business.
    • Ensuring knowledge of the Business’s Software Systems are at an excellent level to carry out the duties required;
    • Travelling within South Africa and any other Country to successfully fulfil the outputs of this role.
    • Note: This job description is not intended to be all-inclusive. The successful candidate may be required to perform other related duties to meet the ongoing needs of the business.

    Inherent Requirements of the Job:

    • Relevant tertiary education, preferably a Bcom degree majoring in Finance, Supply Chain Management, Business Management, Information Systems or Accounting.
    • At least 18 months experience within a Dealership and/or Motor Industry Experience.
    • High proficiency in business operating systems (i.e. MS Office (with advanced Excel skills).
    • Strong relationship management, administration, time-management, and organisational skills.
    • High level of professional communication skills (both verbal and written).
    • Ability to work within and contribute toward a high-performance team environment.
    • Ability to innovate and drive innovation within the team.
    • Solution and initiative driven.
    • Alignment to the values of the business.
    • Ability to work on multiple tasks or projects at once and to deliver to reasonable deadlines.
    • Desire to continuously improve the team, oneself, and the position.
    • Valid Driver’s licence with your own reliable transport.
    • Working knowledge of the Motor Industry (advantageous).

    Method of Application

    Use the link(s) below to apply on company website.

     

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