Fresh Jobs at Rand Merchant Bank

• The role entails playing a crucial role in ensuring accurate deal booking and adherence to established processes within the organisation’s Transaction Management function. This role is pivotal in mitigating operational and reputational risk by validating the quality and accuracy of transaction data, ensuring alignment with regulatory requirements, and supporting effective risk management practices. 
• Collaborate with various stakeholders, including traders, risk management teams, and back-office processing functions, to uphold data integrity, streamline processes, and enhance the overall efficiency and accuracy of transaction management.

Are you someone who can:

• Ensure all transactions are booked accurately in line with client instructions and regulatory requirements to minimise booking errors and reduce operational risk.
• Conduct detailed reviews of transaction data to identify discrepancies, verify completeness, and ensure data integrity within transaction systems, thus supporting reliable financial reporting.
• Check that all transactions follow the appropriate processing steps and comply with the organisation’s operational standards, enhancing process efficiency and control.
• Validate that transactions meet applicable regulatory standards (e.g., FICA, Basel III), ensuring the organisation’s compliance and avoiding regulatory penalties.
• Identify and flag any inconsistencies or irregularities in transaction data, escalating issues promptly to mitigate financial and reputational risk.
• Assure that all relevant transaction documentation is complete, accurate, and stored per organisational policies, supporting accurate audit trails.
• Reconcile transaction records across different systems (e.g., trade capture and accounting) to confirm data consistency and integrity across platforms.
• Monitor and test data feeds to ensure automated processes are functioning correctly, improving system reliability and reducing the need for manual intervention.
• Track recurring data quality issues, compiles detailed reports, and collaborates with IT and business teams to implement corrective measures, enhancing system robustness.
• Participate in projects aimed at improving transaction management processes, focusing on automation, accuracy, and efficiency to enhance data quality standards.
• Communicate transaction data quality insights to internal stakeholders, including traders and risk managers, ensuring transparency and promoting proactive issue resolution.
• Become involved in testing system upgrades or new transaction management tools to confirm they meet quality and accuracy standards before deployment.
• Develop and monitor key metrics for data quality within the transaction management function, ensuring consistent and quantifiable improvement.
• Provide training and guidance to junior team members or new hires on data quality standards and best practices, fostering a culture of accuracy and accountability.
• Prepare detailed records and documentation in anticipation of audits, ensuring transparency and accuracy in line with internal and external audit requirements.
• Work effectively with team members across departments, fostering a collaborative environment to support transaction accuracy and data quality objectives.
• Actively promote a risk-aware culture by adhering to risk management policies and contributing to initiatives aimed at mitigating data-related risks.
• Seek opportunities to enhance transaction management processes through innovation, continuously improving data quality and system efficiency.
• Take personal accountability for the quality and accuracy of work outputs, demonstrating attention to detail and commitment to high-quality results.
• Adheres strictly to the organisation’s ethical standards, ensuring that all work complies with legal and regulatory guidelines to protect the bank’s integrity and reputation.

You will be the ideal candidate if you have:

• 5 to 8 years’ experience in a similar environment, of which 3 years ideally at specialist level.
• Preferred: Postgraduate Degree in a related field, enhancing knowledge of finance and risk; Certification in Data Quality Management or related field is a plus.
• Minimum: Bachelor’s Degree in Finance, Accounting, Business, or a related field.
• Familiarity with corporate and investment banking products, systems, and processes, specifically trade capture and reconciliation.
• Proficient in using transaction management and reconciliation systems (e.g., Calypso, Murex, or similar platforms).
• Advanced skills in Microsoft Excel and experience with data analysis tools (e.g., SQL, Tableau) for effective data validation and quality checks.
• Knowledge of regulatory requirements (e.g., Basel III, FICA) as they relate to transaction accuracy and data integrity.
• Ability to develop and interpret data quality metrics, tracking trends and areas for improvement.
• Effective communication skills to collaborate with stakeholders and explain complex data quality issues clearly and concisely.
• Understanding of risk management frameworks and their application within transaction management functions to support risk mitigation efforts.

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Job Description
The purpose of the role is as follows:

• To collaborate with cross-functional teams to collectively decipher requirements and apply a deep knowledge of quantitative methodologies in the context of the core businesses. i.e. Trading, BRM, Risk, Credit.
• To lead the analysis, investigation, collaboration, implementation, optimisation, and maintenance of business solutions.
• To be a hands-on leader for the Quantitative Business Analysts that includes line management and delivery oversight.

Are you someone who can do the following: ​

• Integrate specialist understanding of Investment banking, technology, business processes, and data analysis to provide an optimal solution that satisfies stakeholder needs and requirements, expanding the delivery footprint of the capability.
• Engage with internal business (viz. Trading, Risk Managers, XVA specialists, Quantitative specialists) and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed.
• Ensure adequate and timely responsiveness and resolution on production incidents and feedback on queries relating to risk, pricing and technical queries linked to Workflows, Integration and Reporting.
• Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications.
• Provide input into the design and implementation of scalable, fit for purpose and resilient platform solutions.
• Liaise with external contracted suppliers (e.g., CompatibL) to implement new solutions required by business and technology users according to an agreed roadmap.
• Build and manage an effective, skilled team with appropriate succession planning.
• Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
• Drive team optimisation and synergies by organising the team with client and output aligned goals through Quarterly Business Reviews and agile ceremonies and practices.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Build effective relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights, the creation of buy-in and aligned delivery focus.
• Initiate stakeholder engagements to track progress, manage expectations and ensure stakeholders' requirements are delivered.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy

You will be an ideal candidate if you have the following:

Qualifications

• Minimum qualification: post-graduate qualification in Mathematical Finance, Statistics, or another quantitative discipline

Experience and Skills

• 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
• Experience in experience in implementing and supporting Financial Markets systems and related interfaces.
• Experience in designing, testing, and configuring quantitative systems.
• Experience and knowledge in at least one of the following areas : Market / credit risk / XVAs (incl. CVA, SA-CCR, KVA, SA-CVA, MVA, etc)
• Working knowledge of SQL and ability to analyse data.
• Multi asset class, and trade life cycle knowledge
• Business process modelling and design capabilities.
• Understanding of data models and ability to validate data flows between and within systems
   

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Job Description

• To manage and administer Operational Risk and Investigate and reports on risk within the company and liaises with auditors to reduce risk in the company.

Are you someone who can:  

• Document risks and controls in accordance with FirstRand standards and frameworks
• Ensure appropriate levels of management and accountability
• Liaise with Legal, Risk and Compliance teams and committees to communicate, escalate and obtain sign-off forms on risk and process matters
• Identify, assess and take necessary steps to manage  risk to an acceptable level
• Ensure adherence to relevant statutory requirements
• Ensure adhere to FirstRand Group  procedures and audit requirements
• Understand the end-to-end operational risk processes and how to optimise it.Operational risk management, governance and reporting
• Facilitate the identification, assessment, and relevant mitigation of operational risk in line with the ORMF
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Excellent: written and spoken communications skills
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues in particular issues that increase risk constructively
• Promote a friendly cooperative climate
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others

You will be an ideal candidate if you have:

• Relevant BCom degree
• BCom Hons Degree
• Audit Experience
• Banking experience would be advantageous
• CIA would be advantageous
• + 7 years' working experience

You will have access to:

• Opportunities to network and collaborate
• Challenging working
• Opportunities to innovate

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Job Description

• To lead the analysis and review of credit risk undertaken by the credit analytics team against credit frameworks and strategies.
• To provide expertise and guidance on complex credit analyses, leading to actionable insights in and for the function.
• Guide a team of credit professionals from a point of technical expertise and insight in the analysis of all credit transactions across portfolios.
• Provide insight and recommendations into the development of credit policy.
• Provide expert guidance on credit-related matters to internal stakeholders as an outcome of detailed and complex analyses.
• Oversee the execution of stress-testing and scenario analyses undertaken by team members across the various portfolios.
• Conceptualise, design, and implement training for less seasoned and more junior team members to foster continuous technical skill development.
• Undertake detailed analyses of competitor organisations to inform credit strategies.
• Provide insights into the organisation's credit risk management framework.
• Develop and implement practices which build service delivery excellence and implement efficiency models.
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums.
• Stay abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement.
• Develop and implement practices which build service delivery excellence and implement efficiency models.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
• Ensure the development and implementation of practices in alignment with operational policy and procedural frameworks.

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• Hyphen Technology (Pty) Limited, a subsidiary of FirstRand Investment Holdings Limited, provides cutting-edge financial technology solutions for payment, receipting, reconciliation, and cash flow management to medium and large companies. Our platform consolidates and optimizes financial processes, integrating banking services and third-party solutions. With extensive experience, innovative achievements, and a notable client base, we are a trusted partner for top corporate brands in South Africa and Africa. Our Payments Distribution Agency division is the largest and most acclaimed PDA in South Africa.
• The role entails, searching and exploring local and international markets for new products and trademarks in order to expand and strengthen the company position in the market.
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients
• Drive an increase in average balance of specific portfolio ofassets as defined in the Financial Performance Report of the business
• Drive an increase in average balance of specific portfolio of liabilities as defined in the Financial Performance Report of the Business
• Achieve rate target on both fix and linked mix for the business
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Actively seek and contribute to diverse opinions
• Drive strategic relationships to collaterally make sense of the ambiguity and uncertainty inherent to the organisation
• Create alignment, collaboration and synergy between the various specialist areas to provide a comprehensive business solution to customers
• Reshape customer experience journeys to increase self-service and assisted service and employ strategies to maximize customer satisfaction
• Balance interests of a variety of clients, readily readjusting priorities to respond to pressing and changing client demands
• Establish best practices in respect of optimising client service through the full operations value chain, within the appropriate risk appetite and automation vision of the organisation
• Drive an integrated service excellence culture, which enables rewarding relationships and customer feedback in promotion of exceptional service
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FirstRand internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by Group
• Design and implement a control framework to ensure the integrity of operations and practices
• Anticipate and apply and policies/procedures to manage and control both financial and non-financial risks
• Align, integrate and innovate area of accountability to enable the creation of integrated and specialised solutions and create a sustainable competitive advantage for Business
• Execute relevant business initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Maintain a broad knowledge of current and emerging conditions affecting industry and/or business through forecasting and analysis across First Rand
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Ensure that sales strategies are aligned across customer value proposition
• Actively pursue opportunities that may increase revenue
• Design and develop business metrics to ensure sales is measured against financial goals agreed to for the operational areas
• Ensure regular audits and surveys are done to measure and track business performance against financial goals
• Manage performance of teams in areas of responsibility against expected delivery targets
• Ensure alignment of team and individual performance objectives to relevant business area objectives
• Drive and monitor corrective actions to ensure maximisation of team performance
• Drive performance management processes within agreed timelines
• Drive Talent Management practices in area of accountability
• Build management team succession plans for critical roles in own area and influence strategic resource planning of partners
• Provide direction, regular feedback and coaching to direct reports to improve performance
• Ensure implement employment equity plan target achievement in all recruitment and employee movement activities
• Identify current and future human capital needs and skills requirements
• Influence the alignment and adoption of different priorities in people management strategies as articulated through the strategic people levers
• Build a culture of recognition and fairness across business aligned to HR policies
• Establish an enabling climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity
• Establish people-focused management strategies
• Influence the development and enablement of a culture and climate where the organisational values are demonstrated and lived
• Influence the understanding and adoption of the organisational strategic direction across all levels of the organisation and its stakeholders
• Define and create a long term human capability strategic framework to enable sustainable business performance
• Create a development culture where information regarding successes, issues, trends and ideas are actively shared
• Collaborate with various stakeholders to co-create solutions and share information within and across teams for development and improvement

You will be the ideal candidate if you have:

• Degree in related fields
• 6-8 years' experience in Business Development

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Job Description

• To supports the effective coordination, governance, and operational support of credit committee activities. This includes policy advice and analysis to ensure that statutory obligations are met whilst maintaining a high standard of corporate governance and compliance within the business.
• Develop and maintain the annual committee meeting calendar, ensuring timely scheduling and adjustment of committee activities in accordance with governance guidelines.
• Coordinate the preparation of credit committee agendas by liaising with analysts and stakeholders across jurisdictions.
• Manage the distribution of meeting packs, ensuring all documents are collected and circulated to relevant stakeholders with due regard for confidentiality and compliance.
• Support the Chairperson in planning committee meetings, including resource allocation and logistical arrangements.
• Communicate meeting logistics and agenda details to stakeholders, ensuring resourcing requirements and updates are shared.
• Facilitate approval processes by coordinating proposal submissions and distributing it to committee members in compliance with governance standards.
• Maintain database of credit metrics, approval conditions, and related data to support the preparation of periodic reports.
• Prepare accurate minutes of committee discussions, including risk considerations, mitigations, and decisions made.
• Ensure the committee fulfils its oversight responsibilities regarding Delegated Mandate Approvals (DMA) by preparing and presenting regular DMA reports and coordinating stakeholder engagement.
• Monitor and advise on adherence to committee governance standards and charter requirements, ensuring compliance is consistently upheld.
• Build and maintain effective relationships with relevant stakeholders to support seamless execution of responsibilities.
• Ensure accurate filing and record-keeping of committee documentation in accordance with operational requirements.
• Provide secretarial support to all Risk and Credit board and committee meetings when required and record all key decisions and discussion items. 
• Assist with the preparation and signature of all Company Secretarial documents such as resolutions, minutes, shareholder agreements and proxies.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Ensure that information is dispatched timeously to all stakeholders to enable them to prepare adequately for board meetings.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Minimum Requirements:

• Understanding of commercial and corporate credit value chain
• Familiar with credit risk management
• Knowledge of governance frameworks (i.e., King IV)
• Understanding of the Companies Act and the Banks Act
• Minimum:  Bachelor of Commerce Degree
• Preferred: Bachelor of Commerce Degree in Law
• 3 to 5 years’ experience in a Credit Support function within a Risk/Credit environment
• Hands on experience in corporate governance and the functioning of board and management committees

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Job Description

• To originate, source, structure and manage a portfolio of investment banking clients from implementation through to termination and to ensure that the defined client transactional requirements reflected in the relevant approvals and legal agreements are implemented and adhered to.
• To develop client relations through originating, structuring and execution of deals, compiling proposals as well as overseeing the transaction. 
• To directly participate in deal origination and structuring processes and participate in deal implementation processes in the allocated sector/product to enable improved profitability, market share and competitive positioning.
• Manage and maintain the transaction by complying with internal procedures and agreed processes to effect management (prepare cash flows, obtain signatures, sending instructions to various departments), apply knowledge of Companies Act, Excon, FICA, Tax, Accounting to transaction where applicable, in implementing and managing the transaction.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organizational client base while containing costs
• Develop tactical strategies with retaining or signing unbanked customer base with a view to improve and increasing profitability.
• Maintain specialized knowledge on all FirstRand approved products, application procedure, fulfilment processes and timelines to drive and achieve relevant sales targets.
• Drive the maximizing of cross-selling opportunities where possible and in consultation with more experienced Transactors.
• Directly inform the client inputs during legal drafting processes, implement and manage transactions in accordance with legal and regulatory requirements and ensure full understanding of transaction.
• Achieve expected financial targets and uphold associated service levels.
• Provide a professional service to stakeholders by ensuring that transactions are managed and accounted for in accordance with legal agreements, relevant legislation and that deal activities are executed by following agreed business process.
• Understand and manage financial aspects of transactions through understanding and adherence to Legal agreements and all applicable regulatory aspects (Companies Act, Excon, IFRS, FICA, Bank’s Act, etc.), to prepare financial activities required on the transaction (e.g. Diary reminders, payments, drawdowns, invoices, etc.).
• Preparation and analysis of various financial reports required in the preparation of the insights required for client strategies.
• Interface with CIB Finance on monthly management accounts and resolve queries raised by frontline. Feedback results to Equity team monthly at team meetings.
• Adhere to internal controls and procedures to alleviate risk and prevent losses by following internal procedures and agreed processes to effect financial management (prepare cash flows, obtain signatures, sending instructions to various departments, etc.).
• Identify and understand potential risks which may lead to increased costs and collaborate with relevant stakeholders on risk mitigation strategies.
• Build trusting relationships with stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.
• Respond to queries from stakeholders by understanding their requirements and providing information timeously.
• Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the transaction.
• Contribute to client service delivery culture through adherence to approved organizational service delivery principles
• Prepare model and reminders for required activities by using available systems.
• Manage documentation by obtaining supporting and legal documents in formats required and lodge with securities, where applicable.
   

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• The role entails driving strategic product mobilisation and enhancing the early phases of product development—conception, inception, and incubation—positioning the organisation for competitive advantage and market differentiation. This includes full ownership of the Dynamics CRM system for RMB, enabling cross-functional collaboration across Marketing and Client Groups to maximise CRM adoption and utilisation.

Are you someone who can:

Product Lifecycle Ownership

• Lead and oversee all phases of the product lifecycle, from ideation and business analysis to delivery and optimisation.
• Ensure timely reporting and resolution of issues impacting product progress and performance.

Stakeholder Engagement & Requirements Management

• Collaborate with cross-functional teams to gather, refine, and prioritise business requirements.
• Act as the primary liaison between business units and technical teams to ensure alignment and clarity.

Knowledge Sharing & Team Enablement

• Share domain expertise and product knowledge to uplift team capability and improve the quality of deliverables.
• Facilitate workshops and training sessions to promote understanding of product goals and user needs.

Process Innovation & Efficiency

• Continuously evaluate existing processes and propose innovative solutions to streamline workflows and reduce redundancy.
• Champion automation and simplification initiatives that enhance delivery speed and reduce operational costs.

Customer-Centric Product Development

• Monitor customer feedback and usage data to inform product enhancements and align features with user expectations.
• Ensure product decisions are guided by customer journey mapping and experience insights.

Vendor & Partner Management

• Manage relationships with external service providers, ensuring SLAs are defined, monitored, and met.
• Support commercial negotiations and product enhancements with vendors to maximise value delivery.

Escalation & Issue Resolution

• Serve as the escalation point for vendor performance issues and campaign tool challenges.
• Drive resolution strategies and ensure accountability across internal and external teams.

Governance, Compliance & Quality Assurance

• Implement and monitor business processes in line with quality standards, governance policies, and compliance requirements.
• Ensure audit readiness and adherence to regulatory frameworks within product scope.

Technology Enablement & Platform Optimisation

• Research and consult on emerging technologies and platform capabilities to enhance product functionality.
• Lead initiatives that integrate new tools and systems aligned with strategic goals.

Performance Monitoring & Continuous Improvement

• Coordinate monthly, quarterly, and annual performance reviews with relevant stakeholders.
• Use performance data to drive continuous improvement and inform future product strategy.

You will be the ideal candidate if you have:

• BCom Finance
• 6-8 Years Programme & Project Management Experience