Hot Jobs at Smollan

About the Role:

• As a Sales Lead, you will play a crucial role in unlocking client business opportunities, identifying growth areas, and supporting strategic account planning. You will provide essential line management to Account Managers and Account Executives, fostering a culture of collaboration and continuous improvement. This position requires a strategic thinker with a strong understanding of the retail, marketing, media, or retail media industries, and a proven track record of managing a sales pipeline.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with senior client stakeholders, acting as a trusted advisor and primary point of contact. Deliver excellent client service to encourage growth and drive customer satisfaction.
• Account Planning: Collaborate with the Client Director to develop and execute strategic account plans, ensuring alignment with client objectives and driving account margin improvement.
• Upsell and Cross-Sell: Identify and capitalize on opportunities to upsell and cross-sell additional services, projects, or solutions, contributing to revenue growth. Support new business initiatives.
• Team Leadership: Guide and mentor a team of 8-10 direct reports, supporting their day-to-day task delivery and fostering a collaborative environment.
• Market Insight and Innovation: Stay informed about retail media industry trends, insights, and competitive dynamics to provide strategic recommendations and evolve retail media campaigns.
• Media Sales: Seek, create, and deliver new revenue opportunities across a diverse portfolio of FMCG and non-endemic suppliers. Convert leads into revenue, proactively identify process improvements, and support team members in achieving sales targets.
• Forecasting and Reporting: Conduct accurate forecasting by supplier and category, reporting findings to senior stakeholders and highlighting opportunities, risks, and incremental growth prospects.
• Campaign Planning and Execution: Utilize historic campaign performance and media planning processes to deliver successful campaigns, challenging briefs when necessary. Collaborate with Insight and reporting colleagues to provide performance analysis and identify optimization opportunities.

Requirements
Minimum Qualifications & Experience:

• Degree level qualification.
• Significant experience in account management/sales roles, with a proven track record of managing a sales pipeline.
• Experience within the retail, marketing, media, or retail media industries.
• Demonstrated experience managing and leading a sales team.

Knowledge, Skills & Abilities:

• Understanding of marketing theory, including media planning.
• Ability to interpret campaign performance reports.
• Strong ability to build rapport with brands and clients.

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About the role

• Are you a creative and driven individual with a proactive attitude? Do you possess strong organizational, collaboration, and communication skills? Smollan is looking for Sales Associates to join our dynamic team in Cape Town and Gauteng.
• In this target-driven role, you will be instrumental in creating impactful campaigns across various media channels, helping our clients achieve their business objectives. You'll provide personalized service, strategic thinking, and creative solutions that drive measurable success, focusing on new media opportunities with FMCG brands through a consultative and relationship-based approach.
• This is a fast-paced environment where you'll make accurate client recommendations, adapt to changing priorities, and achieve monthly, quarterly, and annual revenue goals. 

What you'll do:

• Client Support & Relationship Building: Act as a primary point of contact for clients, offering responsive and proactive support.
• Media Campaign Building: Develop and present best-in-class and bespoke media campaigns that meet supplier and client objectives.
• Timeline Management: Oversee project timelines and deadlines, ensuring tasks are completed on time and within budget.
• Cross-functional Collaboration: Work with internal teams (media proposition, operations, creative) to deliver integrated solutions.
• Accuracy and Forecasting: Maintain accurate and up-to-date pipeline information in systems and provide accurate updates for internal meetings and forecasting.
• Campaign Reporting: Understand post-campaign analysis reports to inform future activations.

Requirements
What you'll bring:

• Grade 12
• Relevant Qualifications (NQF 5)
• A creative and driven mindset with a proactive attitude.
• Strong organizational, collaboration, and communication skills.
• Ability to adapt to changing priorities and work in a fast-paced environment.

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About the role

• Are you a highly organised and detail-oriented individual with a curious mindset? Smollan is seeking a motivated Operations Associates  to join our dynamic South Africa Operations team. In this role, you will be instrumental in supporting successful day-to-day campaign management and media execution. You will collaborate with suppliers and manage various marketing campaigns, ensuring timely delivery and alignment with company objectives.

Key Responsibilities:

• Execute all end-to-end BAU processes for client campaign bookings, ensuring adherence to internal and external media processes.
• Implement appropriate tracking mechanisms for all relevant parties to accurately land campaigns.
• Build and maintain strong relationships with client internal teams and suppliers.
• Manage third-party relationships from creation to execution for both printed and digital media.
• Ensure timely delivery of all creative materials and their compliance with brand and client toolkits.
• Monitor campaign delivery and ensure compliance across the estate.
• Coordinate actualisation of bookings with Sales Managers to ensure accurate billing.
• Suggest and collaborate with the Operations Manager on best ways of working to streamline processes across the account.

Requirements
Minimum Qualifications & Experience:

• Grade 12  Qualifications or equivalent.
• Relevant NQF 5

Knowledge, Skills & Abilities:

• Curious mindset with excellent attention to detail.
• Strong organisational, collaboration, and communication skills.

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About the role

• As a Media Proposition Manager at Smollan, you will be instrumental in delivering and evolving innovative media channels across retailers, driving exciting new media launches that span both physical and digital stores. You will be responsible for commercializing new media inventory, collaborating with internal teams and retail media partners to maximize channel potential, deliver measurable business results, and create a unified approach to retail media across all customer touchpoints.

Key Responsibilities and Deliverables:

• Media Channel Management: Hands-on day-to-day management of new retail media channels, leading the delivery, planning, and reporting of innovative media solutions across digital and physical touchpoints.
• Innovation Incubation: Translate strategic visions into a comprehensive media roadmap that bridges digital and in-store channels, identifying, testing, and implementing innovative solutions to enhance customer experience and drive commercial uplift.
• Cross-functional Coordination: Work closely with 3rd party tech vendors, store installation teams, e-commerce, and store operations to ensure smooth implementation and ongoing operational excellence.
• Market Research: Stay abreast of emerging digital and store media trends, tools, and best practices to identify new opportunities, gather insights, and conduct competitor reviews to inform product development strategy.
• Performance Optimisation: Advocate for a customer-focused approach to product development, utilizing commercial and campaign performance data, and qualitative feedback to continually recommend improvements.
• Project Management: Plan and oversee the practical implementation of in-store and digital media projects, ensuring delivery on time, within budget, and to specification, with a strong focus on operational excellence.
• Client Management: Work closely with the core and e-commerce teams to measure and report on campaign and channel performance, manage day-to-day relationships with stakeholders, and support the sales team.

Requirements
Minimum Qualifications:

• Degree Level Qualification

Minimum Experience:

• 3+ years of experience in a retailer, media-owner, agency, or ad tech media role.

Knowledge, Skills & Abilities:

• Solid understanding of the retail media landscape in both the physical and digital store.
• Strong project management skills.
• Excellent stakeholder management abilities
   

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About the Role:

• We are seeking a highly motivated and experienced Operations Lead to join our dynamic team in South Africa. This role will play a pivotal role in driving operational excellence within our client-facing campaign execution work. You will lead a team overseeing day-to-day campaign management, media execution, creative execution, and campaign reporting for brands on behalf of our retail clients.

Key Responsibilities and Deliverables:

• Campaign Management: Propose, document, govern, and improve end-to-end campaign implementation processes. Manage third parties and media partners, troubleshoot delivery issues, and ensure bookings and artwork adhere to guidelines.
• Stakeholder Management & Collaboration: Collaborate with media proposition, insights, and platforms teams to integrate new media and ensure operational efficiencies. Provide clear visibility to the Client Partner and Senior Leadership Team. Build and maintain strong client relationships, serving as a trusted advisor, and delivering excellent client service to encourage growth and satisfaction. Oversee issue resolution proactively.
• Team Leadership: Manage and coach a team of Campaign Managers/Executives. Drive a process-led culture, act as an inspirational leader, and foster a culture of collaboration, innovation, and continuous improvement.

Requirements
Minimum Qualifications:

• Degree level qualification

Minimum Experience:

• Solid experience within retail media campaign management & execution (either on retailer or agency side)
• Line management experience

Knowledge, Skills & Abilities:

• Familiarity and understanding of retail media, media platforms, and media planning.
   

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Description

• Administration
• Shelf Health 
• Implementation of Promotions
• Customer Satisfaction and Service 
• In-store Sales and Marketing
• Drive Sells Out 

Requirements

• 2-3 years’ experience in sales
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite