Job Openings at WhereIsMyTransport

Description

• WhereIsMyTransport is a globally distributed scale-up revolutionising the way public transport information from emerging-market megacities can be accessed and understood. Using geospatial data collection, we untangle the mysteries of dynamic public transport networks - knowledge which, when shared, improves understanding and creates a more equitable society. We’re experts in our field - that’s why we’re backed by some of the world’s most renowned mobility technology investors, including Google and Toyota Tsusho.
• We’re hiring our first HR Business Partner to take responsibility for aligning our People roadmap with the broader business strategy, building out processes which ensure alignment and engagement for our global team, without slowing us down. We’re a growing, remote-first business, with teams in four continents, and you will need to prioritise and deliver on initiatives which will have the most impact when it comes to creating a working environment where our global team can thrive and do their best work. You will be the go-to person for line managers in our team when it comes to employee relations and People policies, and will have support from our Head of People and an external firm of experts on local employment law in our different locations.
• We will prioritise applicants from South Africa and the UK for this post, but are happy to consider applicants from countries based in a similar time zone to these. We’re aiming to get our team to a point where they enjoy even greater flexibility of working hours through improved remote-work practices - and you’ll be responsible for driving that - but due to the fact that we have teams in South America and Asia you may - at times - need to work hours which are slightly outside of a 9-5.
• In the first six months your success in this role will be defined by the following:
• Make sure remote work “works” for us - work with our mid-senior leadership team to drive change and improve the way we work remotely, and asynchronously in particular.
• Build out self-service guidance for line managers and individual contributors covering key People processes.
• Take ownership of programmes and training in support of DE&I - build on what we have to ensure our team continues to value and seek out difference and unique perspectives as we scale.

What you’ll do:

• Provide guidance and support on employee relations matters to line managers across the business, globally, on how to handle employee matters.
• Analyse trends from employee surveys and feed learnings into improving our People team roadmap.
• Partner with our Head of Talent on workforce planning initiatives, including identifying and implementing training needs.
• Propose, plan, and deliver on key People-related projects such as the implementation of:
• Employee well-being initiatives and policies
• Improved performance development programmes
• Total rewards strategy
• Online and in-person events which drive a sense of community and cohesion
• Ongoing iteration of our remote on- and offboarding processes
• Ensure compliance with all relevant labour legislation across locations, including ownership of visa tracking and compliance.
• Develop and own a reporting function for the People team, sharing qualitative and quantitative data, achievements and lessons learned with our senior leadership team, investors, and Board.
• Set and manage the annual budget for People initiatives in partnership with the Head of People and Head of Talent.

Required skills and knowledge

• Experience in an HR generalist role in a growing business
• Experience building out people policies for distributed, remote-first teams
• Experience in driving DE&I initiatives
• Able to see and drive the big picture, but comfortable getting stuck in
• You don’t need to have created or managed budgets before, but must know your way around Excel / Google sheets
• You are business-minded and curious
• You have a positive attitude - and you love challenge and change in equal measure
• You’re highly emotionally intelligent and a very strong communicator - written and spoken - in English
• You can be relied upon to keep sensitive information confidential
• You’re pragmatic in your approach and know when to stand your ground and when to give on something less key

Bonus attributes (skills, knowledge, behaviours)

• Experience managing payroll
• Experience with labor legislation in other countries than your own
• Spanish as a second language

Interested?
We'd love to hear from you!

• To create inclusive products, our team must be as diverse as the public transport users in the regions where we work globally. We welcome all applications irrespective of - among the many things that make individuals unique - ethnicity, social background, religion, gender, age, disability, sexual orientation and national origin.
• Apply by submitting your current CV. You’re more than welcome to include a short note to tell us why this is the perfect next move for your career path. Note that all fields marked as “optional” on the application form really are optional and your application won’t be any less favoured if you skip those that you’d prefer not to fill out.

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Description

• WhereIsMyTransport is looking for an experienced Senior Product Designer to join our remote-first, global team. As a Senior Product Designer, you are a creative and critical thinker, with strong experience working on native mobile apps; ideally for international markets. Our Senior Product Designers are self-starters, able to work autonomously, and with purpose. They’re output focused and able to use, adjust or invent processes and tools when needed and you know when ‘perfect’ is and isn’t the appropriate solution. We’re looking for someone who is a remarkable communicator, and can hold a room with their articulate thinking and ideas. Finally, they are design practitioners, constantly striving to improve their approach to work.

Overview of activities & responsibilities

• Combine product strategy, insight from research, and product data to create innovative, measurable product solutions that, where necessary, carefully balance business and customer needs.
• Work in collaboration with cross-functional teams to ensure designs are feasible yet push the boundaries of what’s possible with our technology.
• Co-creation and ongoing revision of experience design principles, guidelines and component libraries.
• Ensure that design output reflects the specific product brand and experience principles both visually and behaviourally.
• Mentor and lead more junior members of the team.
• Becoming a trusted source of advice and insight in your expert arena; visible and recognisable across the business.

About you
You have:

• Extensive industry experience, desirably some experience working on products for mobile (specifically Android).
• Experience balancing business and customer needs.
• Experience and knowledge of using pattern libraries.
• Extensive experience with heuristic product evaluation.
• Experience using Figma.
• Strong communication skills, particularly communicating ideas and the rationale behind them.
• The ability to take an insight-led, research-based position and promote that to stakeholders across the business.
• The capability to take ownership of streams of work and be autonomous.

Bonus points if you have:

• Experience using a variety of usability testing tools.
• Analytics skills.
• Experience designing internal (business ops) tools.
• Helped develop products internationally, and in other languages other than your native tongue.

You are:

• A self-starter.
• Detail orientated, but able to know when a simple solution is ‘good enough’.
• Collaborative and open to constructive feedback.
• Curious, with a desire to continuously learn and upskill.

About us

• WhereIsMyTransport is a mobility technology company headquartered in London. We are the leading provider of mobility data and solutions for emerging-market cities in Africa, South and Southeast Asia, Southeast Europe, and Latin America - places where decentralised public transport is the norm. Our advanced and efficient data production methodology digitalises information from a city’s complete public transport network, delivering our clients accurate, reliable, and comprehensive information. The de facto source of mobility data for the world’s largest low- and middle-income cities, WhereIsMyTransport fills the mobility data gap - and fast.
• To be successful, our global team of people must be as diverse as the populations that use public transport in the regions where we work. We must be as inclusive as the mobility solutions we develop for these markets. Celebration of difference is essential as we grow - including race, ethnicity, social background, religion, gender, age, disability, sexual orientation, and national origin.

Interested?
If this sounds like you, we'd love to hear from you. Apply directly on our website at www.whereismytransport.com/join or through any of our job adverts on our affiliated job boards.