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Seidor Africa partners with clients that want to use technology to differentiate themselves.We assist customers in growing their business by providing and supporting a globally respected and integrated Business Management Systems powered by SAP as well as host & maintain the solution within a stable and secure on-premise or in the cloud environment. T...
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Position Overview:
We are currently looking to employee SAP Business One Support Consultant – Applications and Integrations, that will play an important role in Africa’s leading SAP Business One Global Team. Our Support Consultants are responsible to deliver top quality support to our clients and end users, telephonically and by email for SAP Business One software stack and integration tools.
Qualifications and Experience:
- Matric and Certificate, Diploma or Degree in IT or related field is an advantage
- 3-5 Years’ experience in Support
- Exposure to ERP or accounting packages
- Database Administrator: SQL or HANA
- Basic Networking understanding and analysis (comprehensive investigations)
- Exposure to integration tools
- Very comfortable with business processes and terminology
- Comfortable with engaging and working with people at all levels on an organization
- Crystal Reports
- Basic Query Writing
Responsibilities:
- Support customers locally as well as Internationally
- Identify and resolve SBO and related component queries correctly and efficiently, and within Service Level Agreements
- Liaise with Implementation Consultants and Suppliers to provide innovative solutions to customer issues
- Identify optimization opportunities to further add business value to customers
- Continuously learn new add Ons, integrations and upskill in application requirements
- Comprehensive Investigate solutions to assist in resolving the task
- Advising existing and prospective clients in their best use of SAP Business One Software and Integrations options
- Provide full investigation results for tasks requiring Escalations or Consulting requirements
- Manage resolution expectations with clients
- Work independently as well as a team
- Timeous resolutions on tasks
- Professional response in all communications
- Excellent Communications skills (verbal and written)
- Detail Orientated
- Technically astute
- Strong analytical and problem-solving skills
- Demonstrate good People Skills
- Dependable and Responsible
- Positive attitude
- Team Player
- Hard worker
- Willing to learn
- Calm under pressure
- Self-management skills
- Adaptable is situations
- Awareness and adherence to Company policies and procedures and solution delivery mythologies which are subject to change from time to time as well as allocated tasks which are subject to change as and when required on the Support Desk
go to method of application »
The New Business Sales team is responsible for increasing sales with prospects for new customers.
The candidate will be accountable for identifying prospective customers, following up on potential sales leads and building relationships with new customers. This will be achieved through measurable performance goals.
This is the perfect role for a self-motivated individual with a natural passion for people with industry-relevant experience and the ability to work in a process-driven environment.
Role Requirements:
- Matric certificate
- Minimum 3-year's industry-relevant sales or technical experience in the Managed Services (MSP) environment.
- Must be able to travel to and from the Woodmead office and customers in Johannesburg to perform his/her daily duties.
- Must have a valid drivers’ license and own reliable vehicle.
- The position requires a mix of office-based and remote work from home as well as Customer face-to-face meetings.
- Must be willing to learn new technologies.
- Must be willing to complete predetermined certifications at regular intervals.
Required Knowledge / Experience:
- IT Managed Services sales experience
- CRM experience
- Microsoft & M365 Licensing
- Basic Technical understanding of a Network
- Experience in presenting to customer C-Level
Advantageous Knowledge / Experience / Certifications:
- ITIL Foundation
- ConnectWise Manage
- IT Industry related product knowledge
- Understanding of ERP
Key Responsibilities:
- Generating and following up on new business leads & opportunities
- Meeting or exceeding sales goals
- Coordinating sales efforts with marketing programs
- Engaging with Solutions Architects to present solutions
- Building and maintaining customer relationships
- Customer satisfaction
- Communicate telephonically, electronically and verbally with potential prospects and customers on potential sales opportunities
- Ability to work in a team and independently to provide customer service
- Ability to prioritize, escalate and request assistance when needed in a timely manner
- Must be open to learning new technologies and service delivery methodologies
go to method of application »
About the Implementation Consultant – SAP Business One position
We are looking for a skilled The implementation services will include traveling to a new client site, installing and configuring the software, training the client’s employees on the newly installed system and communicating client needs back to the Project Manager / Management team and/or the Development team.
Implementation Consultant responsibilities are:
- The role is multi-dimensional; for smaller projects, you may work largely alone by coalesce into project teams for larger or more complex engagements
- Translate business requirements into a workable solution that you will implement
- Business analysis skills necessary to conduct workshops to gather and document requirements and functional (or technical) specifications
- Might have more of a technical bent focusing instead on integrations, BI, stored procs and even development
- This role may require for the employee to travel from time to time as required by management
- Awareness and adherence to company policies and procedures, and solution delivery methodologies which are subject to change from time to time.
While an ERP project is generally a team-effort, you will be exposed to and involved in the complete ERP implementation cycle including:
- Project Management and Definition
- Business Requirements Document / Blueprint
- System Configuration and Customization
- Data Migration
- Reporting and BI
- Testing
- Training, Go-live and Support
Implementation Consultant requirements are:
- Preferably a Completed Degree in Accounting, ICT or Engineering
- Very comfortable with business processes and terminology
- Very good at engaging and working with people at all levels in an organization
- Travel is an essential part of consulting. License / own vehicle required
Implementation Consultant Key Attributes:
- Excellent communication skills (verbal and written)
- Detail orientated
- Technically astute
- Demonstrate good people skills
- Dependable / Responsible
- Positive attitude
- Team Player
- Hard worker
- Willing to learn
- Calm under pressure
- Self-management skills
go to method of application »
The New Business Sales team is responsible for increasing sales with prospects for new customers.
The candidate will be accountable for identifying prospective customers, following up on potential sales leads and building relationships with new customers. This will be achieved through measurable performance goals.
This is the perfect role for a self-motivated individual with a natural passion for people with industry-relevant experience and the ability to work in a process-driven environment.
Role Requirements:
- Matric certificate
- Minimum 3-year's industry-relevant sales or technical experience in the Managed Services (MSP) environment.
- Must have a valid drivers’ license and own reliable vehicle.
- The position requires a mix of office-based and remote work from home as well as Customer face-to-face meetings.
- Must be willing to learn new technologies.
- Must be willing to complete predetermined certifications at regular intervals.
Required Knowledge / Experience:
- IT Managed Services sales experience
- CRM experience
- Microsoft & M365 Licensing
- Basic Technical understanding of a Network
- Experience in presenting to customer C-Level
Advantageous Knowledge / Experience / Certifications:
- ITIL Foundation
- ConnectWise Manage
- IT Industry related product knowledge
- Understanding of ERP
Key Responsibilities:
- Generating and following up on new business leads & opportunities
- Meeting or exceeding sales goals
- Coordinating sales efforts with marketing programs
- Engaging with Solutions Architects to present solutions
- Building and maintaining customer relationships
- Customer satisfaction
- Communicate telephonically, electronically and verbally with potential prospects and customers on potential sales opportunities
- Ability to work in a team and independently to provide customer service
- Ability to prioritize, escalate and request assistance when needed in a timely manner
- Must be open to learning new technologies and service delivery methodologies
Method of Application
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