Job Opening at Barloworld Equipment

Key Output

• Provide administrative support to service operations.
• Manage Work order from opening to closing.
• Create supplier orders and follow up on invoices.
• Take ownership of Workorder files
• Ensure documentation and process comply to quality standards (ISO 9001)
• Perform labour booking and submit sims on the Caterpillar system.
• Achieve cost centre financial targets and key performance indicators (KPl's)
• Effectively control cost centre expenses and work in progress (WIP)
• Effective communication
• Resolve internal and external customer Queries.

Qualification, Experience and Competencies

• Matric
• Two years Administration experience
• Be assertive and take ownership of work orders in respective area
• An understanding of relevant CS processes
• Be able to work both on SAP CS and CRM
• Computer literate - Microsoft Office
• Willing to work overtime.

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Key Outputs

• Comply to specifications of order type by customer within time and quality standards.
• Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's
• Ensure duties are carried out to ensure achievement of warehouse performance standards.
• Ensure relevant daily warehouse KPI’s are exceeded
• Maintain a Caterpillar 3 start contamination grading
• Housekeeping

Qualification, Experience and Competencies

• Grade 12
• Forklift and Drivers Licence – Advantageous
• Customer service orientation
• Basic knowledge of Parts
• Good communication skills
• Ability to follow instructions
• Be able to work independently
• Process compliance orientation
• Teamwork
• Attention to detail
• Numeric accuracy
• Computer literacy
• Relevant Troubleshooting capability
• Forklift and Drivers Licence – Advantageous

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Key Outputs

• To perform parts supervisory related tasks and provide support to the Line Manager effectively and efficiently.
• Communicate and ensure accessibility to process documentation by all personnel.
• Coordinate the relevant subject matter required by team to deliver process design within set timeframe.
• Ensure the parts team works according to policies, principles, processes, and procedures of the parts department.
• Lead and supervise a parts process team using while following the BWE Leadership philosophy and demonstrating value driven leadership.
• Housekeeping, Report Management.
• Motivate and drive the required behaviour aligned to the Brand.
• Deliver customer service according to position relevant KPIs while meeting departmental financial targets

Qualification, Experience and Competencies

• Grade 12
• Tertiary qualification would be an added advantage.
• Parts SAP Knowledge advantageous
• Business development skills and knowledge.
• Track record leading people in a team-based/participative environment.
• Experience in managing a parts operation advantageous.
• Sound parts business acumen, Attention to detail, Organisational Awareness
• Good Communication skills, Analytical Ability
• Product and systems knowledge
• Customer Service orientation
• Inventory Control and warehouse experience
• Parts Sales experience and business financials understanding

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Key outputs

• Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components
• Know which tools are used for which jobs and ensure the mechanic / technician has them within reach
• Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects larger in size
• Clean and maintain facilities and equipment
• Assist artisan to obtain and check parts for particular jobs
• Maintain a safe and orderly workplace

Qualification, Experience and Competencies

• Grade12
• Ability to obtain certification as forklift operator within 90 days of appointment
• Ability to obtain certification as overhead / job crane operator within 90 days of appointment
• Ability to follow instructions under supervision
• Drivers licence – Code B will be an added advantage

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Key Output

• Carry out electrical and mechanical repairs/maintenance on generators/motors/alternators/engines on Earthmoving Equipment in workshops and on customer sites.
• Remove and install Mechanical and electrical components.
• Perform standby, effectively manage EMP account and attend callouts.
• Provide specialist advise on all the customer requirements.
• Build and sustain excellent customer relationships.
• Remove and install Electrical and Mechanical components.
• Wiring electrical panels (MV & HV) and ensure safe work practice
• Maintain professional image when representing BWE on customer site.
• Quickly and efficiently deal with all customer electrical and mechanical breakdowns.
• Compile accurate customer service reports.
• Effective self-management and performance ownership.
• Control Contamination own admin (labour booking, service reports, part returns, expenses etc.).
• Maintain service vehicle and equipment.
• Knowledge of electronics as applied to the control of heavy electrically driven equipment

Qualification, Experience and Competencies

• Qualified in relevant trade (Millwright ONLY),
• Wireman’s licence (Optional HT) Certificate
• 3 years technical experience on Electrical drive truck.
• Applicable product knowledge
• Drivers licence – Code B
• Good physical health. And Self-motivated and driven
• Business development skills and knowledge.
• Good Computer skills to do machine diagnostics and fault finding.
• Good Reporting and Fault-finding Skills.
• Able to work Shift and Day shift and Must be proactive and diligent
• Must be flexible and dynamic in his/her approach for change.

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Key Output

• Carry out electrical repairs and maintenance on Earthmoving Equipment in the workshops or on customer sites.
• Remove and install electrical components.
• Ensure safe work practice and carry out risk assessment.
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Wiring electrical panels (MV & HV).
• Maintain professional image when representing BWE on customer sites.
• Effective self-management and performance ownership.
• Control Contamination and own admin (labour booking, service reports, part returns, expenses etc.)
• Perform periodic standby and call outs.

Qualification, Experience and Competencies

• Qualified Electrician with post apprenticeship / Learnership experience.
• Five years’ work experience on shovels.
• A Formal maintenance experience on shovels.
• Machine specific technical knowledge and skills.
• Basic technical report writing.
• Some computer literacy (SIS, STW and ET) knowledge.
• Basic trouble shooting and problem-solving skills.
• Applicable product knowledge.
• Additional electrical training and certificates advantageous.