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Africrest Properties owns, re/develops and manages office, retail, industrial and residential property. We pride ourselves on being able to structure dynamic deals to suit our tenants’ needs, striving always for our tenants’ utmost happiness.
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Responsibilities:
- Liaising with tenants to help with their needs
- Assist contractors and service providers
- Market vacant spaces to potential tenants
- Solve maintenance requests
- Supervise on-site contractors and employees
Qualifications:
- Detail-oriented
- Strong communication skills
- 1 - 3 years of property management experience is preferable, but not required, ultimately, we want smart people.
Skills:
- Problem Solving
- Communication
- Supervisory Skills
- Management
- Basic Financial Literacy
- Attention to detail
go to method of application »
Responsibilities:
- Liaising with tenants to help with their needs
- Assist contractors and service providers
- Market vacant spaces to potential tenants
- Solve maintenance requests
- Supervise on-site contractors and employees
Qualifications:
- Detail-oriented
- Strong communication skills
- 1 - 3 years of property management experience is preferable, but not required, ultimately, we want smart people.
Skills:
- Problem Solving
- Communication
- Supervisory Skills
- Management
- Basic Financial Literacy
- Attention to detail
go to method of application »
It is a requirement of this position that the Property Administrator takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio. This includes liaising with tenants, service providers, contractors and property owners, the preparation of lease applications & lease agreements, capturing of property, tenant & lease details on the Company’s property management system (‘MDA’), debtor and creditor accounts administration (including local authority accounts management), utilities management, the updating of data on MDA, property inspections, service provider selection, procurement & contracting and reactive & proactive property maintenance management. The role also includes taking care of all the general office administration and day-to-day operations.
Principal Duties and Responsibilities
Daily Responsibilities:
- Queries and Reconciliations
- Responding to matters raised by property owners, tenants and service providers within one day of receipt.
- Responding to all queries in respect of rental and other charges (utilities, rates, interest, legal fees, recoveries, etc.) and maintenance within one day of receipt.
- Attending to all reconciliations in respect of rental and other charges within one day of receipt.
- Processing of all adjustments including ensuring that any credit or refunds due to the owners and/or tenants are processed timeously.
- Filing of all correspondence in respect of the above.
Vacancies
- Vacating tenants on MDA at the end of lease periods if the tenant does not renew its lease.
- Filing of all correspondence in respect of the above.
- Updating of vacancy notes on MDA when a tenant is vacated.
- Showing vacant units to potential tenants (as required).
Lease administration
- Preparation of all application forms, including forwarding to tenant and ensuring that all signed documentation is returned timeously.
- Obtaining approval under POPI requirements for and checking of tenant credit ratings with TPN, and obtaining Property Manager’s approval of tenant’s credit worthiness.
- Preparation of all lease agreements, addenda, cession documents, etc..
- Capturing of all lease details in MDA including all tenant details, printing of lease schedule reports and the checking & confirming of it against the lease agreement.
- Forwarding of lease documentation to tenants and ensuring that all signed documentation is returned timeously.
- Forwarding of signed lease documentation to the landlord for approval and signature and ensuring that all signed documentation is returned timeously.
- Ensuring that all FICA documentation are obtained, confirmed and filed with the signed lease agreement.
- Maintain tenant files within the requirements of POPI.
Operations
- Support Property managers in respect of operations and maintenance issues for the property portfolio.
- Preparing and issuing work orders to service providers and contractors with clear instructions as to what work is to be carried out.
- Instructing service providers and contractors to proceed with work once the necessary approval has been obtained from the property owner.
- General Administration (opening bank accounts, registering companies, making visitors to the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).
General Administration
- Assisting the Property Manager in respect of administration requirements.
- Arranging meetings between the Property Manager and the tenant where required.
- Securing debit order authorization instructions from tenants.
- Filing of all correspondence in respect of the above.
- Monthly Responsibilities
- Take-on and Handover
- Capturing new building details into MDA, including loading owners, property and tenant details.
Financial
- Monitor rental payments and manage rental debtors including capturing of recoverable charges (utilities, maintenance, etc.) legal process in accordance with the Company’s debtor management procedure.
- Manage creditor invoicing and check, pay and process on MDA all creditor invoices including those of local authorities / utilities suppliers.
- Month end processing including bank reconciliations.
- Management and payment of VAT amounts due.
Budgets
- Reforecasting of budgets on the last working day of each month.
- Preparing projected budget reports by the 6th of each month and presentation to the Property Manager for any adjustments to be made.
- Capturing of any adjustments to budgets, recalculating the budget and uploading the revised budget – all to be completed between the 6th and 12th of the month.
Management Reports
- Preparing Trial Balance, Rent Roll and Owner Statements for each property before the 7th of the month, including making the reports available to property owners.
- Preparing a full management reports for each property before 13h00 on the 17th of each month, including making the report available to property owners.
- Owner Statements and Owner Payments
- Close and run Owner Statements for the month before 09h00 on the 6th of the following month.
- Run owner statements for the current month before 09h00 on the 7th of each month calculate the amount to be paid to the property owner.
- Owner statement for the month to be sent to Owner together original paid invoices for that period.
General
- Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.
- Updating market rentals on MDA by the 25th of each month.
- Contacting tenants for turnover figures.
- Prepare and manage relevant portfolio parking schedules.
- Annual Responsibilities
- Municipal rates recoveries adjustments including ensuring that all increases are captured against tenant accounts before the 15th of July each year
- Archiving of tenant files and building office files including management of files in accordance with POPI.
- Audit lease agreements for to ensure rental and recoveries are correct.
Knowledge, Skills and Abilities Required
- Property administration qualifications and experience.
- Excellent written, verbal, interpersonal and organizational skills.
- Numeracy and financial skills and appreciation.
- Computer literacy and a thorough knowledge of the MDA property management system.
- Ability to adapt to a variety of environments and work demands.
- Ability to maintain a high level of sensitivity to client and tenants needs.
- Willingness to work additional hours as the demands of the job might indicate.
- Customer focused attitude.
Minimum Job Qualifications Required
- Matric
- No property experience necessary (Junior Property Administrator)
- Minimum 2 years property management experience (Intermediate Property Administrator)
- Minimum 5 years property management experience (Senior Property Administrator)
- MDA or similar experience (preferable on Junior- and Intermediate Property Administrator, requirement on Senior Property Administrator)
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Position Purpose and Profile
It is a requirement of this position that the Credit Controller takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio. This includes liaising with service providers, contractors and property owners, capturing of statements and invoices, supplier details on the Company’s property management system (‘MDA’), creditor accounts administration, reoccurring payment management, the updating of data on MDA. The role also includes taking care of all the general office administration and day-to-day operations relating to creditors administration.
Principal Duties and Responsibilities
Daily Responsibilities:
- Creating procedures and policies that ensure timely payments of suppliers while ensuring assigned suppliers are paid per the invoice timelines.
- Reconciling complex supplier accounts that have been escalated.
- Monitoring supplier statements to ensure a reduction in supplier complaints.
- Liaising with suppliers, as well as internal personnel including directors.
- Strong analytical skills and attention to detail.
- Good business acumen for problem solving.
- Competency with large ERP systems.
- Confidence to deal with a range of stakeholders.
- Excellent time management skills and ability to prioritise a demanding workload.
- Proven track record of making successful decisions.
- Familiarity with data entry and analysis.
- The ability to listen and negotiate winning solutions.
- Closing suppliers on MDA at the end of service/SLA.
- Filing of all correspondence in respect of the above – Filing is mainly done on OneDrive.
- Updating of supplier details on MDA when necessary.
- Creditors administration
- Capturing of all creditor/supplier details on MDA including all VAT Numbers, banking details, company registration details, etc. & confirming of it against CIPC and EFTSure.
- Ensuring that all FICA- and COID documentation are obtained, confirmed, and filed with the supplier/SLA.
- Maintain supplier files within the requirements of POPI.
- Support Property managers in respect of creditor’ issues for the property portfolio.
General Administration
- General Administration (accounts, allocation of expenses, making suppliers who visit the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).
- Assisting the Property Manager, Property Administrators and Head of Property Management in respect of administration requirements.
- Arranging meetings between the Property Manager and the suppliers where required.
- Filing of all correspondence in respect of the above.
Monthly Responsibilities
Financial
- Monitor and reconcile supplier payments and manage recoveries from tenants (maintenance, etc.).
- Month end processing including bank reconciliations.
Management Reports
- Preparing a supplier’s age analysis report for each property before 13h00 on the 17th of each month, including making the report available to property owners.
General
- Ensuring that all payments are loaded in terms of monthly service fees due on assigned suppliers/buildings.
Annual Responsibilities
- Archiving of supplier files and building office files including management of files in accordance with POPI.
Knowledge, Skills and Abilities Required
- Excellent written, verbal, interpersonal and organizational skills.
- Numeracy and financial skills and appreciation.
- Computer literacy and a thorough knowledge of the MDA property management system.
- Ability to adapt to a variety of environments and work demands.
- Ability to maintain a high level of sensitivity to client and supplier needs.
- Willingness to work additional hours as the demands of the job might indicate.
- Customer focused attitude.
Minimum Job Qualifications Required
- Matric
- Minimum 2 years property management experience
- MDA or similar experience (preferable)
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Position Purpose and Profile
It is a requirement of this position that the Operations Manager takes full responsibility for all administrative matters relating to the Residential Property Portfolio. This includes liaising with tenants, service providers, contractors and property owners, capturing of property, tenant maintenance issues on the Company’s maintenance ticketing system, as well as move-in and move-out inspections, the updating of data on ticketing system. The role also includes taking care of all the general office administration and day-to-day operations relating to on-site operations.
Principal Duties and Responsibilities
Daily Responsibilities:
- Creating procedures and policies that ensure scheduled and ad hoc maintenance is completed in a timely fashion.
- Addressing and maintaining all tickets that have been logged.
- Monitoring tickets and prioritising urgent tickets, turnaround time of 24 hours with regards to ticket feedback.
- Liaising with customers, as well as internal personnel including the maintenance team.
- Strong analytical skills and attention to detail.
- Good business acumen for problem solving and dealing with maintenance queries/issues.
- Confidence to deal with a range of stakeholders.
- Excellent time management skills and ability to prioritise a demanding workload.
- Proven track record of making successful decisions.
- Familiarity with data entry and analysis.
- The ability to listen and negotiate winning solutions.
- Updating of maintenance schedules.
- Managing the on-site handymen, including all overtime submissions to head office.
- Managing move-in and move-out out inspections.
- Managing cleaning, security, and waste management contractors in line with SLA.
- Purchasing maintenance supplies for the property and on-site handymen.
- Snagging and de-snagging of premises and common areas.
- OHS Act compliance on site.
- Filing of all correspondence in respect of the above.
Ticketing system administration
- Capturing of all maintenance feedback on ticketing system.
- Maintain customer/tenant files within the requirements of POPI.
- Support Property managers in respect of maintenance’ issues for the property portfolio.
General Administration
- General Administration (accounts, allocation of payments, making visitors to the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).Assisting the Property Manager in respect of administration requirements.
- Arranging meetings between the Property Manager and the customer/tenant where required.
- Ensuring premises are reinstated when tenants move out.
- Filing of all correspondence in respect of the above.
Monthly Responsibilities
Financial
- Monitor maintenance costs and manage expenses including capturing of recoverable charges (maintenance for move-out inspections) on tenant accounts.
Management Reports
- Monthly building inspection report.
General
- Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.
Annual Responsibilities
- All fire equipment to be serviced according to regulations, laws, and insurance requirements.
- Archiving of all correspondence and files, including management of files in accordance with POPI.
Knowledge, Skills and Abilities Required
- Operations experience in property – Not required, but increases applicants chance of success.
- Great technical knowledge.
- Excellent written, verbal, interpersonal and organizational skills.
- Numeracy and financial skills and appreciation.
- Computer literacy and a thorough knowledge of the MDA property management system.
- Ability to adapt to a variety of environments and work demands.
- Ability to maintain a high level of sensitivity to client and tenants needs.
- Willingness to work additional hours as the demands of the job might indicate.
- Customer focused attitude.
Minimum Job Qualifications Required
- Matric
- Minimum 2 years operations or similar experience
- MDA or similar experience (preferable)
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This is a paid internship role.
Principle Duties and Responsibilites
- Viewing assistants give tours of our residential estates to potential new rental tenants who are considering signing a lease with us. These tours need to be exceptional and so much more than an ordinary tour just showing where things are located.
- Viewing assistants may be responsible to answer phone calls and do follow up calls.
- Viewing assistants do not get involved with rental applications and signing of leases.
Traits:
- Young and energetic
- Extrovert
- Presentable
- Reliable
- Excellent verbal skills - English plus additional languages
- Must be interested in sales and improving sales skills
- Available to work on weekends
Experience not required
Method of Application
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