Job Openings at Discovery Limited

Key Purpose

The professional assistant's duties will be to provide administrative support and services to the General Manager and Deputy General Manager  : Group Head of People Operations and Group Head of OD, Change and Transformation. This person will also provide support the respective teams.  

Areas of responsibility may include but not limited

Secretarial

• Taking and relaying messages accurately

• Diary and email management

• Scheduling meetings: Room bookings, set up, and related document preparation

• Preparation of Agenda's, minutes. Matters arising and timeous distribution.

• Minute taking

• Effectively deal with internal and external escalated queries the same day

• Collecting and returning visitors to the reception area

• Continuously build and maintain professional relationships with internal and external clients

• General administration duties as required of the role

• Arrange domestic and international travel

• Provide ongoing and professional support to Management team within the area

• Compiling reports or presentations in a professional manner

Office Management

• Logging of TI & Group Facilities calls

• Assisting with Function & Event co- ordination for Team 

• Run and distribute telephone reports and monitor related costs

• Ordering from procurement

• Serve as point of contact relating to reporting of repairs due

• Procurement for cost center, place order with supplier, arrange for order number to be generated, arrange approval, receipt of original invoice and send to finance for payment. 

• Petty cash capturing for the division 

• Administration of staff training bookings and training budget

Payroll

• Petrol, Cell phone and Data reimbursements

Adhoc

• The person in this role will handle adhoc functions and projects which is not limited to the above. 

• The person would support the Divisional Managers, as well as other managers and team

Personal Attributes and Skills

• Excellent communication and comprehension

• Appropriately follows instructions

• Works productively in a high-pressure environment

• Upholds ethics and values.

Education and Experience

Minimum Requirements 

• Matric

• Secretarial Diploma

• 4 years working experience as a PA to a person at senior manager level

• Excellent written and verbal communication skills 

• Ability to type speedily and accurately

• Presenting a professional image

• Proficient in MS office at an intermediate level (Ms Word, Ms Excel, Power Point, Outlook) 

Advantageous requirements:

• Project Management experience

• 4 Years’ experience

• PA to a senior manager/ executive

• Proficient in MS Office Suite

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job Description

• Identifying sales opportunities.Answering inbound calls timeously and making required outbound calls
• Co-ordination of own administration
• Identifying sales opportunities
• Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

• The successful individual will be required to perform on, but not limited to the following key outputs:
•  Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
•  Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

•  Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

 Matric

 At least 1year sales experience, preferably in an outbound telesales environment

• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

Employment Equity  

• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   

• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.