Job Openings at ITSI

Job description

ITSI (Pty) Ltd is currently seeking a driven and detail-oriented Human Resource coordinator to coordinate the HR function of a fast growing and vibrant company. The ideal candidate would have a proven track record on creative problem solving regarding human capital challenges, have a positive approach and a bias for action.

Human Resources Coordinator Job Responsibilities:

HR Coordinator maintains and enhances the organisation's people processes by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The responsibilities include managing the recruiting process, induction of new employees, set-up of talent development and performance management and managing the employee exit process.

Human Resources Manager Job Duties:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Support current and future business needs through the development, engagement, motivation and preservation of talent.
• Attract and hire new talent to the organisation by establishing a quality recruiting, testing, and interviewing program; assisting managers on candidate selection; conducting and analysing exit interviews; and recommending process changes.
• Oversee and manage a performance management process to promote a high-performance culture within the organisation.
• Ensure legal compliance by monitoring and implementing applicable human resource legal requirements; representing the organisation at hearings.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Manage and facilitate employee exit process, including any disciplinary processes required. Prepare reports and analysis on people issues to management on regular basis.
• The position is located in Pretoria, Faerie Glen.

Required Experience and qualifications:

• Degree in Human Resources or related field;
• Proven working experience as HR coordinator or other relevant experience;
• People oriented and a bias for action;
• Knowledge of HR systems and databases;
• Knowledge of labour law and practices;

If you are interested in this position, please e-mail your CV with the subject line “HR Coordinator” to [email protected].

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Job description

ITSI (Pty) Ltd is currently seeking a highly motivated and experienced individual to accelerate the growth of the ITSI customer base in South Africa.

 The HBD will be responsible for driving all ITSI sales and marketing activities in South Africa, with a specific focus on building new channels and markets.

 The scope includes the direct sales to schools and higher education institutions (B2School), online store sales (B2C) and corporate negotiations (B2B).

 To grow the ITSI business successfully, the HBD must have an enthusiastic sales-oriented personality. A successful candidate must demonstrate an ability to think creatively about the sales and marketing approach, and ‘to get things done’.

 The candidate must also have a solid experience in executing sales processes flawlessly - even for highly complex sales.

 The ideal candidate possesses excellent verbal communication and interpersonal skills and can drive the business through analytical insights. Experience in driving and motivating a team is also required.

 The initial focus of the role will be to build up new sales capacity in South African higher education and corporate channels, and a candidate with experience and network in these areas will be preferred.

 The position is located in Pretoria and reports directly to the MD of South Africa. The role requires frequent domestic travel.

Key Responsibilities

• Build ITSI higher education and corporate training client base by identifying the right customers to target, adjusting ITSI offering to suit their needs, and proactively negotiating and closing the sales. Build team capacity to expand in these markets.
• Identify and recruit the right talent to create and execute ITSI’s online store customer acquisition strategy. Manage the online marketing and sales processes.
• Support existing school sales team by innovation in the sales and marketing approach and managing the priorities through data-driven insights;
• Manage the sales teams by e.g. giving feedback, teaching improved processes, problem-solving on sales approaches and by mentoring;
• Recommend changes in products, service, and policy by evaluating results and competitive developments;
• Deliver against annual targets in the area in e.g. sales and customer satisfaction;
• Keep company leadership informed by collecting, analysing, and summarising pipeline and customer information;
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

Required Experience

• Graduate degree;
• 7+ years of sales experience required, ideally from both B2B (complex sales cycle) and B2C sales;
• Self-starter with a passion for sales excellence;
• Demonstrated ability to think creatively about company’s sales and marketing approach, and implement required changes to achieve growth;
• Willingness to be hands-on in the business and dive deep into details;
• Strong analytical capability, and ability to drive sales through data-based insights
• Demonstrated leadership skills, including people development and coaching;
• Great communication skills, ranging from presentation skills to 1:1 sales meetings, track record in influencing senior level people and groups;
• Ability to develop close and lasting customer relationships, to listen and adjust your proposals to customer needs;
• Motivation to continuously learn and expand your knowledge on all topics regarding e‑learning, the education environment and technical innovation.

Preferred experience

• Experience and network in South African higher education or corporate training sector is strongly preferred
• Overall experience within the education sector, or an e-learning environment;
• Wide-range technical understanding, especially with regards to e-learning (e.g. high-density Wi-Fi networks, the Internet, Firewalls, IP addresses and servers, blended learning, flipped classrooms, mobile devices).

If you are interested in this position, please e-mail your CV with the subject line “Head of Business Development” to [email protected].