Job Openings at Sandvik

JOB PURPOSE:

• To grow the business profitability for the Mechanical Cutting Division, driving sales within the sales area to meet customer needs. This role is for both Equipment and the Aftermarket business in Southern Africa.

KEY RESONSIBILITIES:

STRATEGIC PLANNING

• Participate in the formulation of the divisional strategy in line with company strategy and develop sales area (mechanical cutting) strategy aligned to the divisional strategy for submission to the Vice President for approval:
• Understand the market to identify customer activities.
• Gain an understanding of equipment requirements of customers.
• Define the market pipeline.
• Approve and sign off forecast plan and make presentation to the key internal stakeholders.
• Create account management teams to drive the sales strategy.
• Implement approved sales area (mechanical cutting) strategy with direct line managers and adjust sales area (mechanical cutting) strategy to meet changing markets and competitive conditions.

PRODUCT DEVELOPMENT

• Identify market changes and future requirements by analysing trends and customer needs.
• Strategically liaise with Global Mechanical Cutting to ensure machine development and solutions are done timeously and to meet future market requirements.
• Identify acquisitions from a product development perspective and submit business case to determine viability and sustainability.

AFTERMARKET SERVICES

• Craft the aftermarket strategy to align to the divisional strategy, sales strategy and customer expectations.
• Manage the implementation of the strategy and map the profitability. This includes authorizing of business cases and ensuring commercial compliance.
• Manage CRM opportunities to ensure compliance.

CUSTOMER RELATIONS

• Initiate and mobilize customer relations for the Service team.
• Continuously seek to improve existing customer relations and attend to customer meetings or engagements on a regular basis.
• Provide customer feedback on products and keep the customer engaged on product development.
• Clarify expectations and long-term planning (product roadmap) for the customer.

BUDGET MANAGEMENT

• Produce rolling forecast and monthly budgets and prepare monthly operating review (MOR).
• Provide a destocking plan for managing physical stock.
• Manage profit margins, pricing, the A&S budget, account receivables and networking capital.

COMPLIANCE

• Comply with safety regulations and internal standards and procedures.
• Comply with applicable legislation i.e., Section 21 of Mine, Health & Safety Act.
• Monitor compliance of team members to safety regulations, applicable legislation and internal standards and procedures.

PEOPLE MANAGEMENT

• Manage the approval for the recruitment and performance management process of subordinates in consultation with the relevant stakeholders.
• Create learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
• Implement talent management and succession planning frameworks.
• Manage sound employ​ee relations in accordance with HR policy and procedures.

EDUCATION:

• BSc Honours Degree in Mining, Mechanical Engineering, or other Engineering field essential
• MBA/MBL and/or MEng advantageous
• Advanced Computer Literacy

EXPERIENCE:

• 8 to 10 years sales and marketing experience in a mining or related industry, of which 6+ years in a senior management capacity
• English proficiency
• Experience in key account management
• Experience in Cole mining applications (specifically continuous mining operations)

COMPENTENCIES:

• Account Management
• Finance and Business Acumen
• Quality Management
• Leadership
• Problem Solving
• Risk Management
• Administrative Compliance
• Project Management and Field Sales
• Stakeholder Management
• Employee Relations
• Coaching
• Conflict Management
• Communication
• Teamwork
• Delivery Focus
• Problem Solving
• Strategic
• Ethical Behavior
• Collaboration
• Producing Results

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The Role:

• Working as part of an integrated and collaborative People Operations function focused on driving business success, this role is responsible for the talent acquisition, talent development and succession planning through a business partnering approach. In addition to manage the end-to-end recruitment process to deliver quality candidates for the business and fill vacancies effectively.

Key Performance Areas:

• Partnering with the business and the managers on their workforce requirements to assist them with planning their teams current and future requirements. 
• Hire planning, identification, and development of talent acquisition strategies to build effective candidate pools.
• Develop a pool of qualified candidates in advance of need.
• Identify relevant platforms and post openings in online platforms, newspaper classifieds, with professional organizations, and in other position appropriate platforms.
• Research new ways of using the digital tools for recruitment.
• Create and maintain a relationship with all candidates in the talent pool.
• Network through industry contacts, association memberships and employees
• Develop and track measurable facets of talent acquisition
• Co ordinate and implement college talent acquisition initiatives i.e. career fairs, universities, schools etc.
• Preparation of recruitment tasks such as initial meeting, coordination of marketing activities, time outline, interview structure, position description reviews and/or development, drafting of adverts, advertising plans and developing advertisements, preparing effective interview questions and compiling of interview packs, scheduling of interviews, screening, short lists, psychometric testing, reference checks and pre-employment.
• Talent acquisition administrative duties i.e. candidate management, pre-employment etc.
• Execute hire transactions and relevant documentation eg. Policies, stater pack, employee benefit forms etc.
• Talent Development and Succession Planning ie. Working closely with the business managers to identify the key roles in their teams and support managers to identify future potential successors. Once successors are identified, ensuring successors have effective development plans, training, skills, and experience to be successful in the role.
• Supporting managers to develop effective development plans for each of their team members.
• Supporting managers to develop effective development plans for high potential employees.

Your Profile:

• Grade 12 / Equivalent qualification
• Bachelor’s degree in human resources or equivalent
• Human Resource background essential
• 3 – 5  years’ end to end recruitment experience 
• Experience in a role that requires strong planning and organizational skills with the ability to work proactively and independently.
• Knowledge of mining industry will be an added advantage
• Ability to communicate with various stakeholders at an appropriate level

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The Role

• Provides technical support to Production, Planning, Technical departments on a variety of technical tasks to achieve improvements in production and operational processes.

Key Responsibilities

• Conduct thorough checks on new and rebuilt machinery to ensure they meet quality and safety standards.
• Prepare technical reports, root cause analyses, and maintain inspection records.
• Perform technical evaluations of events to determine root cause to recommend corrective action.
• Monitor instruments and equipment to collect operating data about calibration, inspection, testing and repair activities to support in making on-line adjustments to instruments, equipment or products.
• Analyse and resolve malfunctions and deviations of instruments and control systems to identify and resolve problems.
• Maintain process designs to optimize process and facility use while conforming to standard operating procedures (SOPs) and good manufacturing practices (GMPs).

Profile Required

• Grade 12 / Equivalent qualification
• Trade Certificate of Competence (preferably Millwright) accompanied by apprenticeship contract or apprenticeship portfolio of evidence.

Experience on the following:

• Opti mine modules on site
• Location tracking
• Task management
• Remote monitoring
• Onboard equipment communication devices
• Aerials,
• DCU
• Scheduler
• Physically and medically fit to work in a mining environment
• Computer literacy
• English proficiency
• 5 years relevant Trackless Mobile Machinery (TMM) mining experience and mechanized mining experience (5 years)
• Valid driver’s license

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The role

• Responsible for providing quality technical support and for developing the technical competencies of internal and external customers related to Rebuilds on Sandvik Assets.

Key Performance Areas

• Provide technical support to end users, operators, and service personnel.
• Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operation.
• Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
• Review spare parts recommendations with Parts BLM organization.
• Submit Strategic Stock Requests
• Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
• Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
• Support for Projects division.
• Provide on-site technical assistance to resolve issues.
• Root Cause Failure Analysis
• Customization and Improvements to Service Job Plans
• Ensure Continuous Improvement regarding rebuild performance at Asset Agreements
• Effective management of quotations and invoicing for work done.
• Effective Customer Relations
• Producing rolling forecast, budget and weekly targets
• Financial and Budgetary reviews and reports
• Continuous needs analysis (internal & external)
• Manage profit margins and invoicing of all cost as per contract

Profile Required

• Grade 12/N3 Technical Qualification / Equivalent qualification
• Relevant Trade Certificate accompanied by POE.
• English proficiency
• Advanced Computer literacy
• Strong Electrical background
• 5 years’ experience of Operational, Maintenance and Engineering aspects of rebuilds.
• 5 years trackless mining experience

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The Role

• As a Drifter and Component Workshop Manager at Sandvik Mining and Rock Solutions, you'll lead our workshop operations to ensure efficient service delivery, foster contract growth, maintain strong customer relationships, and manage resources and personnel. Your role is crucial in ensuring the reliability, safety, and efficiency of equipment maintenance and servicing. You'll lead teams, optimize technical processes, and drive equipment performance and productivity while spearheading continuous improvement initiatives for enhanced service quality and operational excellence.

Main Responsibilities: 

• Manage maintenance work, implement corrective actions, seek cost reductions, utilize asset management tools, and generate reports for dissemination to the relevant stakeholders.
• Generate reports on KPIs, analyze data, and communicate results effectively.
• Oversee spare parts inventory, manage stock levels, and ensure timely availability of critical components.
• Implement quality assurance processes, conduct inspections, and ensure compliance with standards.
• Identify process improvement opportunities, analyze data, and implement best practices.
• Communicate effectively with customers, internal departments, and external partners.
• Address customer needs and provide sales solutions.
• Lead and develop a team by establish performance agreements, creating learning opportunities, and providing coaching.
• Develop and manage the service operations budget, control costs, and maximize profitability.
• Monitor compliance to safety regulations, implement safety protocols, and foster a culture of safety.

Minimum Requirements: 

• Grade 12 / Equivalent qualification
• National Diploma in Mechanical/Electrical Engineering or similar (NQF Level 6)
• Degree in Mechanical/Electrical Engineering or similar (NQF Level 7) (advantageous)
• Trade certificate of competence (advantageous)
• Minimum 5 years supervisory and/or managerial experience
• 5 years equipment maintenance
• Experience in budgeting and forecasting
• Experience in production planning
• Excellent verbal and written communication.
• Basic understanding of project management principles.
• Safety focus
• Customer service orientation
• Physical and medical ability to function in a mining environment.
• Valid driver’s licence

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The Role:

• The IT Business Analyst will infuse technological solutions to business-related problems and align IT development with the operational systems that run the business. They will oversee business systems—gathering and analyzing information or data, and determining where to make improvements.

Key Performance Areas:

• Evaluate company systems and current processes
• Compile objectives for improving and streamlining company procedures
• Evaluate company performance, information, and formats 
• Stay abreast of developments in those industries in which the company operates
• Research and compare hardware and software needs to make recommendations for the company
• Researches economic progressions to assist the organization's financial planning
• Document and create reports on systems effectiveness and recommend new system developments
• Analyze the business objectives of the stakeholder and develops solutions to their business issues.
• Analyze and define processes of business both “To Be” and “As Is.”
• Identify, analyze, and documents business requirements and delivers work products throughout the project life cycle.
• Analyze the entire business, including data, goals, process, and organization.
• Translate business requirements to System/Functional requirements.
• Compile key business metrics and report to management
• Support monthly closing, and special projects and analysis as needed.
• Collaborate with the finance department and Business Control to support overall department goals and objectives.
• Assist in the review/audit of company financial practices and commercial processes to ensure compliance and proper functioning of internal controls within Business control.

Your Profile:

• 5 years relevant experience including:
• Experience in business process design (or redesign) and documentation as needed
• Experience in business performance analysis and root cause analysis
• Experience in project management (end to end)
• Experience in ERP systems, Accounting & reporting systems
• Experience in MS excel, PowerPoint, PowerBI
• Experience in the mining environment is advantageous
• Experience working in a matrix environment
• Bachelor Information Technology/BSc Software Engineering/BCom Information Systems