Job Opportunities at Cape Union Mart

Description

• We are looking for an experienced, professional and future-fit HRBP to join our Human Resources team at our Cape Union Mart Head Office.
• This role will support the HR strategy by aligning it to the business strategy within their areas of responsibility and driving it with their stakeholders.  Furthermore, this role will support stakeholders to proactively develop and execute the People Goals that supports the growth, performance and future objectives of the business.
• This position, reporting to the Group HR Business Leader, is based at our Head Office in Cape Town and is an exciting and challenging opportunity that will require the successful candidate to partner with and empower stakeholders to achieve departmental and company objectives.

Key Responsibilities include:

• Work in close partnership with the HR and Leaders, in full support of the functional and operational HR plans for Head Office
• Implement action plans to achieve agreed HR and business objectives in line with Company principles and values
• Actively support and contribute to the delivery of key objectives of the team
• Partner with key business stakeholders through building and maintaining effective relationships
• Implement sound and fair HR practices in line with legislation as well as our Company’s vision of being a #1 Employer. This includes but is not limited to:
  • Implement sound talent acquisition and management practices
  • Implement sound employee and employer relations practices
  • Drive and maintain our culture and team member experiences (employee lifecycle management)
  • Effectively and accurately perform and control administrative services and functions
• Support and participate in the execution of HR projects and interventions
• Drive continuous improvement and self-development
• Execute and deliver on ad-hoc duties and responsibilities

Requirements
Qualifications and Experience Required

• A relevant tertiary qualification in Human Resource Management / Industrial Psychology is required
• Minimum of 4-5 years proven experience in a HR Business Partner / Generalist role is vital (preference will be given to candidates with HR experience within a Retail Head Office environment)
• Experience and sound understanding of best practices in the following categories is essential for this role:
  • Recruitment & selection for all roles within a Retail Head Office environment, as well as leadership positions
  • Induction and Onboarding
  • Performance Management
  • Talent Management
  • Leadership Coaching
  • Employee Relations & IR issues
• Practical knowledge of Microsoft Word, Excel, PowerPoint & Outlook is important (Preference will be given to candidates with intermediate to advanced working knowledge of Microsoft Excel)
• Experience working with HR and Payroll Information Systems is required (Preference will be given to candidates with PaySpace experience)
• A sound working knowledge of all SA Labour Legislation is critical
• A valid driver’s license (your own car is preferred)
   

Key Competencies

• Excellent interpersonal relationship skills at all levels of the business
• Strong ability to inspire confidence, positively influence and partner with stakeholders
• Ability to provide professional and expert advice on a broad range of HR issues
• Excellent communication skills, verbal and written
• Ability to coach, mentor and facilitate focus groups
• Demonstrate sound decision-making and problem-solving abilities, together with good judgment
• Manage confidential information with utmost discretion
• An effective team player
• Results, deadline & solution focused with a strong sense of urgency
• Implement change management initiatives effectively and efficiently 
• Resilient, tenacious and adaptable in a fast-paced and ever-changing environment
• Be flexible, perform under pressure and maintain a positive attitude in all circumstances
• Ability to prioritize and manage your time
• Methodical, detail-orientated & accurate
• Planning, Organising and Controlling
• Conflict management and resolution
• Logical, analytical and critical thinking skills
• Ability to be proactive and innovative
• Tech savvy

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Description

• The successful incumbent will be responsible for expanding and optimizing our data warehouse architecture, as well as optimizing data flow and collection for cross functional teams. You will support our cross functional teams with data initiatives and will ensure optimal data delivery throughout ongoing projects and operational requirements. They must be comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimising or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

Responsibilities                                                                                     

• Create and maintain optimal data warehouse architecture.
• Assemble large, complex data sets that meet functional/non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Oracle technologies.
• Build analytics tools that utilise the data pipeline to provide actionable insights into operational efficiencies and other key business performance metrics.
• Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs.
• Apply the necessary data governance policies to ensure that the data is accurate and up to date with source systems.
• Create data tools for analytics and product owning team members that assist them in building and optimising our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

Requirements

• Advanced working SQL and Oracle knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases (SQL, RDS etc.).
• Experience with data visualisation tools e.g. Power BI, QlikView, QlikSense.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Experience with relational SQL and NoSQL databases.
• Experience with developing/designing data warehouses/data lakes and the associated ETL, and ELT processes
• Experience with data science tools like Python and R would be advantageous.
   

Additional Requirements

• Degree in information technology / mathematics / engineering / actuarial science or related discipline.
• 6+ years in a technical data role, preferably in a formal data, data warehouse or business intelligence environment.

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Description

• An opportunity has become available in our Buying Team for a confident, energetic and resilient Senior Merchandise Planner who can think laterally and who has the strong analytical, logical reasoning and numerical abilities required to oversee the merchandise planning for the applicable portfolio in adherence to the Cape Union Mart Group standards.
• Our ideal candidate will have the ability to align with the company vision, be self-motivated and actively involved in overseeing the end to end process in the applicable area of responsibility. In addition, the successful candidate should have the high energy levels required for this fast-paced, exciting and dynamic retail environment.

Duties and Responsibilities

•  Achievement of financial and other stock management KPI’s
•  Deliver and implement post seasonal analysis, strategic planning and range, assortment and size curve planning
•  To accurately and continuously budget and re-forecast in order to achieve sales plan, control inventory levels to plan and maximize profitability
•  Participation, managing and executing of project plans to achieve the agreed objectives
•  Supporting and guiding team members with regards to efficient administration as well as the accurate allocation of stock to ensure that the right stock gets to the right store by the right time
•  Achieve high levels of multi functional collaboration with stores, suppliers, supply chain, IT, marketing and ecommerce departments
•  Be actively involved in the development and mentoring of the departmental allocator

Requirements
Experience & Qualifications

•  Grade 12 certificate
•  BCom qualification in Economics or Statistics or any other field of study relevant to the position
•  Minimum 3 years of working experience as a Senior Retail/Merchandise/Product Planner within a retail environment is required
•  Microsoft Office proficiency with advanced excel experience is essential
•  Working knowledge and experience with Merchandise planning and reporting systems is required
•  Experience in planning Footwear or Clothing categories is required

Competencies Required

•  Good articulation with excellent English written & verbal communication skills
•  Sound numerical, analytical thinking & logical problem-solving skills as to make sound business decisions
•  Strong merchant ability with trader and commercial mentality
•  A team collaborator with strong strategic and forward thinking skills
•  Strong planning, organizing, administrating and coordinating skills
•  Proven ability to self-lead, work independently or within a team
•  Displays methodical, detail-orientated and accurate work output
•  Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure
•  Displays values of Trust, Innovation and Passion
•  Continues to be resilient in a fast-paced and ever-changing environment
•  Proven ability to resolve conflict and of building and maintaining relationships across all levels of the organization

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Description

• Our Marketing department requires a dedicated and passionate Digital Brand Lead to take ownership of Cape Union Mart & K-Way brands, guiding and supporting a small digital content team to deliver a rich customer experience which is aligned to business objectives and industry best practice. This role also includes relationship management across numerous teams, as well as driving improvements to business processes.
• The role will require the incumbent to oversee the effective planning, QA and execution of all digital content on a day-to-day basis, working across teams to drive sales, build a loyal online community and execute campaigns, promotions & launches in line with the merchandise & marketing strategies. A key focus area will be to monitor ongoing performance across social media, mailers and performance media using data & web analytics to identify areas for improvement and sharing feedback and insights on a regular basis. The incumbent will be expected to take ownership of cross-functional meetings from a Digital Marketing perspective.
• It's important that we find individuals who are a great fit for our business. The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. This is a fast-changing role with evolving expectations, and we are looking for someone who has a natural aptitude for social media, content development and pushes the boundaries of digital marketing whilst sharing knowledge and learnings with the rest of the team. We're looking for people who embody our values and aren't afraid to challenge the status quo.

Key Duties

•  Take ownership of the digital marketing strategy, including overseeing the creation and management of the digital content plan and alignment with the overarching brand strategy. 
•  Ensure effective and accurate execution & deployment of digital content in line with the overarching campaign calendar. 
•  Perform analysis of relevant campaigns and strategies and provide recommendations on how to optimize future efforts.
•  Facilitate the use & optimisation of all available tools to drive conversion, personalisation, automation and A/B testing. 
•  Represent the Digital Team in all relevant meetings by contributing on digital best practice, pushing innovation & driving cross departmental collaboration. 
•  Act as the key contact for day-to-day management of internal teams (eg. Merchandise teams) and external digital agency. 
•  Compile & circulate weekly and monthly performance reports. 
•  Control, track and manage the digital marketing budgets. 
•  Perform regular competitor reviews and relay key findings.
•  Leadership of the Digital Content team as a center of excellence, delivering world class content, maximizing revenue & inspiring our online communities. 

Requirements

Knowledge, Experience & Qualifications 

•  Minimum of 4 years’ experience in a similar position
•  Matric and related tertiary education in digital marketing
•  Strong understanding of:
  • performance media (Facebook & Google)
  • email communication strategies
  • overall digital insights & analytics
•  Experience with ESP’s, Google Analytics, Facebook & Instagram.
•  Experience with Salesforce Marketing Cloud advantageous 
•  Proficiency in Microsoft Office Suite (specifically MS Excel)
•  Domain knowledge in retail, online advertising and eCommerce. 

 Competencies

•  Goal oriented and self-motivated – must be able to work independently with minimal supervision
•  Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
•  Ability to work and build relationships cross-functionally and with a wide range of individuals with different skill sets
•  Strong organizational, interpersonal, and communication skills (written and verbal)
•  Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
•  Data-driven & analytical background, capable of digging into data and telling stories about that data
•  ‘Can do’ positive attitude – eager to grow, learn and develop your skills
•  Decisive, structured and organised, with a keen eye for detail
•  Fast learner with a strong aptitude for systems
•  Passionate about social media, digital content, online advertising, retail & data

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Description

• Our Outdoor Design Team has a new and exciting opportunity available for a creative, enthusiastic and driven Women’s, girls and Youth Outdoor Apparel Designer to produce designs in the K-Way brand, working closely with the buying team and the K-Way factory.
• Our ideal candidate will have the ability to align with the company vision, be self-motivated and actively involved in overseeing the end to end process in the applicable area of responsibility.  In addition, the successful candidate should have the high energy levels required for this fast-paced, exciting and dynamic retail environment.

Duties and Responsibilities

•  Deliver designs in accordance with the product and range strategy for the portfolio
•  Create Design Requisitions with relevant information and measurements
•  Design Branding that aligns with product and brand principles
•  CAD designs for Swing tickets
•  Develop seasonal colour palettes in advance of season
•  Match colours and trims according to brand and range principles
•  Research local and international trends relevant to portfolio and product strategy to be delivered in two seasonal design brief presentations to the business
•  Provide key item forecasts and seasonal moodboards
•  Seasonal colour forecast and approval.
•  Compile and present Core and Seasonal colour flow boards
•  Source new fabrics and trims

Requirements
Experience & Qualifications

•  Matric with a relevant tertiary qualification is an important pre-requisite
•  Working experience in a similar role within a design environment is preferred
•  Working knowledge of Microsoft office and Outlook is essential
•  Preference will be given to candidates with working knowledge and experience with Illustrator and Photoshop
•  Preference will be given to candidates with an understanding of garment construction/manufacturing
•  Will be required to travel within the Region and therefore a valid driver’s license and own vehicle is advantageous

Competencies Required

•  Ability to take direction and follow instructions from the Design Manager
•  An eye for colour and a good understanding of colour theory
•  Ability to use initiative and be a creative thinker with the ability to translate ideas into action
•  Well-spoken with effective communication skills
•  Resilient and tenacious in a fast-paced and ever-changing environment
•  Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure
•  Ability to build and maintain relationships with all levels of the organization
•  Deadline and outcomes focused
•  Methodical, detail-orientated and accurate
•  Proactive, innovative, passionate, committed, self-motivated, driven and trustworthy

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Description

• Our eCommerce department requires a dedicated and passionate eCommerce Content Coordinator to take ownership of the day-to-day maintenance of the relevant website(s), including content planning, creative briefing & loading of all eCommerce content across the complete user journey on our website(s). The role will require the incumbent to work effectively across teams to proactively source and load relevant content to drive a rich customer experience online, as well as increased conversions & sales. 
• It's important that we find individuals who are a great fit for our business. The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. This is a fast-changing role with evolving expectations, and we are looking for someone who has a strong aptitude for systems and pushes the boundaries of eCommerce whilst sharing knowledge and learnings with the rest of the team. We're looking for people who embody our values and aren't afraid to challenge the status quo.

Key Duties:

•  Actively participate in the brainstorming & planning processes for all website content.
•  Drive content-driven ideas and initiatives aimed at improving trade, both online and in-store.
•  Ensure that the eCommerce content calendar is accurate & up to date according to all planned activity.
•  Work with relevant stakeholders to plan & execute content updates from start to finish, including briefing of assets, feedback, approval & loading of content online.
•  Ensure that all website content is consistent with the brand look & feel from a creative perspective.
•  Take ownership of the execution of all website content updates according to the agreed eCommerce content calendar.
•  Manage timelines / deadlines and communicate effectively with other teams and individuals as needed in order to align activity across channels & provide a seamless customer experience.
•  Drive alignment between the eCommerce team & marketing teams including digital, brand, suppliers & financial partners to ensure that we drive conversion & optimise performance (eg. mailers, paid media & SMS). 
•  Collaborate effectively with copywriter(s) to ensure all website content is optimized for SEO & speaks clearly to customers, including the execution of all blog / editorial content 
•  Collaborate with the eCommerce product team to ensure that product is available online as needed for all campaigns, launches & rollouts.
•  Monitor and track daily, weekly & monthly content performance using various optimisation & reporting tools with the aim of continuously optimising content based on customer behaviour & website performance.
•  Flag any system issues or other problems that may delay the execution of a campaign go-live date with external teams.
•  Execute regular updates of Group content on the website, such a payment partner pages and About Us. 
•  Perform regular QA of all website content to ensure it is brand aligned & that we consistently drive improvements in online user journey. 
•  Do regular market & competitor research & share these key insights with the team.

Requirements

 Knowledge, Experience & Qualifications 

•  At least 2 years’ experience in a similar position
• Matric and related tertiary education in digital/ eCommerce
•  High-level understanding of web design, web content and web user-experience
•  Experience with eCommerce platforms, Google Analytics & SEO
•  Knowledge of digital marketing channels such as PPC, SEO, display & affiliate marketing
•  Domain knowledge in eCommerce, retail, online advertising and/or analytics

 Competencies

•  Goal oriented and self-motivated – must be able to work independently with minimal supervision
•  Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
•  Ability to work cross-functionally and with a wide range of individuals with different skill sets
•  Strong organizational, interpersonal, and communication skills (written and verbal)
•  Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
•  ‘Can do’ positive attitude – eager to grow, learn and develop your skills
•  Decisive, structured, and organized, with a keen eye for detail
•  Fast learner with a strong aptitude for systems
•  Passionate about online, digital, eCommerce, websites and UX

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Description

• Our eCommerce department is looking for a dedicated and passionate eCommerce Copywriter to generate product-related copy that provides customers with all the information they need in order to make a purchase decision. The incumbent will be responsible for supporting the eCommerce team to drive increased conversions and sales on a day-to-day basis.

Key Duties

• Create ‘best in class’ product copy across multiple product categories, considering customer experience as well as SEO
• Maintain relevant attribute information on all products to facilitate product comparison, search & filtering
• Prioritise & complete work in a fast-paced, dynamic environment, to meet internal and external deadlines
• Align with merchandise teams & perform fact-checking to ensure accuracy and completeness of information
• Ensure consistency of content across numerous platforms and formats as well as alignment with the relevant brand tone
• Perform regular QA & website audits to ensure website content is of the highest standard
• Assist content coordinators with search optimisation on the website, including maintenance of keywords & synonyms
• Carry out regular competitor analysis & research in order to align with industry best practice
• Respond to issues or queries from customers and internal or external teams as needed
• Gain a thorough understanding of our business, competitors and customers
• Articulate and share insights, learnings and best practice with all relevant stakeholders
• Bring forward recommendations & processes to enhance speed & scale of content development and rollout
• Brainstorming & collaborate with the team for new ideas and strategies

Requirements

•  Experience in a similar position
•  Matric and related tertiary education in digital/ eCommerce
•  Understanding of SEO and eCommerce copywriting best practices
•  Experience with eCommerce platforms & Google Analytics
•  Proficiency in Microsoft Office Suite (specifically MS Excel)
•  Domain knowledge in eCommerce, retail, online advertising and/or analytics

Competencies

•  Goal oriented and self-motivated – must be able to work independently with minimal supervision
•  Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
•  Ability to work cross-functionally and with a wide range of individuals with different skill sets
•  Strong organizational, interpersonal, and communication skills (written and verbal)
•  Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
•  ‘Can do’ positive attitude – eager to grow, learn and develop your skills
•  Decisive, structured and organised, with a keen eye for detail
•  Fast learner with a strong aptitude for systems
•  Passionate about online, digital, eCommerce, websites and UX