Job Opportunities at Cape Union Mart

Job Description

Duties and Responsibilities: 

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:  

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirements: 

• 2 – 3 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively.
• Microsoft – Computer Proficiency
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.

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Job Description

Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

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Responsibilities will include:

• All duties commonly expected of the Leader of a large scale fashion retail merchandise division.
• Develop and execute merchandise strategies within the Old Khaki Division that are aligned with company objectives and market trends. This includes strategies to achieve sales, profitability and stock management goals.
• Manage stock levels and ensure optimal stock levels across all stores.
• Collaborate with the marketing teams to ensure compelling product presentations and promotions.
• Collaborate with the Trends & Visual division to ensure that Old Khaki is positioned as a leading fashion retailer in the markets that we trade.
• Maximisation of E-Commerce and Omni Chanel opportunities.
• Collaborate with suppliers to source high-quality merchandise at competitive prices.
• Negotiate pricing, terms, and contracts with suppliers to maximize profitability whilst building sustainable relationships.
• Co-operation and support for our Proudly South African Manufacturing Division & Design Centre, with strong focus on local sourcing.
• Commitment and investment in the Group’s Vision & Values.
• Inspirational leadership, mentoring and development of team members.
• Building a winning culture throughout the Old Khaki merchandise division.
• Collaboration with other chains within the Cape Union Mart Group of Companies, including the Cape Union Mart & Poetry chains.

Qualifications and Experience Required:

• A business based undergraduate degree is preferable.
• The candidate should have at least 10 years retail merchandise experience in a senior leadership role, in a fashion retail environment.
• Sound financial and systems knowledge is important (Preferably Oracle and PLM)
• The right candidate should have good communication and inter-personal skills.
• A proven track record of leading teams in the merchandise division of a fashion retailer is essential.

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Job Description

Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

go to method of application »

Job Description:

The ideal candidate will play a key role in supporting the implementation and optimization of our Oracle Next Gen retail platform, while focusing on supporting the business and collaborating closely with our functional analysts. This role offers an exciting opportunity to work at the forefront of technology in the retail industry and contribute to the success of our leading brands.

Responsibilities:

• Collaborate closely with functional analysts and cross-functional teams to understand business requirements and translate them into technical solutions within the Oracle Next Gen retail platform.
• Provide ongoing support to functional analysts, offering technical expertise and guidance in utilizing the Oracle Next Gen retail platform to meet business requirements.
• Conduct thorough analysis of system issues and provide timely resolution to minimize disruption to operations, working closely with functional analysts and end-users.
• Supporting the implementation and testing of new software applications and upgrades.
• Assist in conducting user training sessions and developing training materials to ensure effective utilization of the Oracle Next Gen retail platform by functional analysts and end-users.
• Providing technical assistance to end-users troubleshooting system issues, and recommending solutions.
• Contribute to the documentation of business processes, system configurations, and best practices, collaborating with functional analysts to ensure accurate and comprehensive documentation.
• Stay updated on industry trends and emerging technologies in retail IT, providing insights and recommendations to enhance the Oracle Next Gen retail platform and support the evolving needs of the business.
• Collaborate with vendors and external partners to leverage expertise and resources for successful project delivery, ongoing support, and continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field or working towards completion.
• Any qualification in engineering.
• Previous experience in retail IT, system analysis, or functional analysis is desirable but not mandatory. Fresh graduates with relevant internships or coursework will also be considered.
• Familiarity with cloud computing concepts and technologies, preferably experience with Oracle Cloud or similar platforms.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, functional analysts, and stakeholders.
• Proactive attitude and willingness to learn, adapt, and take on new challenges in a fast-paced environment.
• Ability to work independently and manage multiple tasks simultaneously while maintaining attention to detail and accuracy.

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Key Responsibilities include:

• Work in close partnership with HR and Leaders, in full support of the functional and operational HR plans for Head Office
• Implement action plans to achieve agreed HR and business objectives in line with Company principles and values
• Actively support and contribute to the delivery of key objectives of the team
• Partner with key business stakeholders through building and maintaining effective relationships
• Implement sound and fair HR practices in line with legislation as well as our Company’s vision of being a #1 Employer. This includes but is not limited to:
  • Implement sound talent acquisition and management practices
  • Implement sound employee and employer relations practices
  • Drive and maintain our culture and team member experiences (employee lifecycle management)
  • Effectively and accurately perform and control administrative services and functions
• Support and participate in the execution of HR projects and interventions
• Drive continuous improvement and self-development
• Execute and deliver on ad-hoc duties and responsibilities

Qualifications and Experience Required

• A relevant tertiary qualification in Human Resource Management / Industrial Psychology is required
• Minimum of 4-5 years proven experience in a HR Business Partner / Generalist role is vital (preference will be given to candidates with HR experience within a Retail Head Office environment)
• Experience and sound understanding of best practices in the following categories is essential for this role:
  • Recruitment & selection for all roles within a Retail Head Office environment, as well as leadership positions
  • Induction and Onboarding
  • Performance Management
  • Talent Management
  • Leadership Coaching
  • Employee Relations & IR issues
• Practical knowledge of Microsoft Word, Excel, PowerPoint & Outlook is important (Preference will be given to candidates with intermediate to advanced working knowledge of Microsoft Excel)
• Experience working with HR and Payroll Information Systems is required (Preference will be given to candidates with PaySpace experience)
• A sound working knowledge of all SA Labour Legislation is critical
• A valid driver’s license (your own car is preferred)

Key Competencies

• Excellent interpersonal relationship skills at all levels of the business
• Strong ability to inspire confidence, positively influence and partner with stakeholders
• Ability to provide professional and expert advice on a broad range of HR issues
• Excellent communication skills, verbal and written
• Ability to coach, mentor and facilitate focus groups
• Demonstrate sound decision-making and problem-solving abilities, together with good judgment
• Manage confidential information with utmost discretion
• An effective team player
• Results, deadline & solution focused with a strong sense of urgency
• Implement change management initiatives effectively and efficiently
• Resilient, tenacious and adaptable in a fast-paced and ever-changing environment
• Be flexible, perform under pressure and maintain a positive attitude in all circumstances
• Ability to prioritize and manage your time
• Methodical, detail-orientated & accurate
• Planning, Organising and Controlling
• Conflict management and resolution
• Logical, analytical and critical thinking skills
• Ability to be proactive and innovative
• Tech savvy