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WHO WE ARE
G4S is the world’s leading international security solutions group, and the largest provider of integrated security solutions in South Africa.
Offering far more than commodity products and services designed for security, G4S harnesses the power of technology to offer customers end-to-end security and cash solutions.
In South Africa, w...
Read more about this company
ROLE RESPONSIBILITY:
The Crew is mainly responsible for the collection and delivery of client valuables.
- Collection and checking of all required equipment
- Completion of paperwork
- Ensure full consignment is correctly received from the boxroom, segregated and secured onboard
Delivery of valuables to clients
- Ensure relevant procedures are followed and correct security devices are used for safe transport of consignment at all times
- Scanning and completion of paperwork
Delivery of consignments to boxroom (branch base)
- Completion of paperwork for handover
- Deliver consignment
- Housekeeping - Vehicle
Health and Safety
- Report all safety incidents
- Attend safety education and refresher programmes
- Comply with ALL safety policies and procedures at ALL times
- Wear protective clothing at all time
THE IDEAL CANDIDATE:
Requirements
- Grade 12
- PSIRA Registered
- CIT certificate
- Valid SAPS Firearm Competency for Business Purposes
- Basic computer literacy
- Relevant working experience in a high-risk environment will be an advantage
- Customer service orientated
- Ability to work under pressure and in a fast-paced, HIGH-RISK environment
- Working in changing circumstances
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ROLE RESPONSIBILITY:
To engage in the guarding and handling of all valuables in transit between various areas and drive a vehicle in the performance of all duties
Maintain vehicle standards and comply with company equipment and vehicle procedures
- Receive and sign for all equipment and check that all is in working order
- Conduct vehicle audit and complete checklist
- Responsible and accountable for all technology and equipment used in the vehicle
- Inspects vehicle on completion of duty
Drive vehicle responsibly and recording of accident and incidents
- Drive in a responsible manner and obey all traffic regulations
- Report of all incidents to the branch and relevant authorities
- Comply with vehicle operating instructions
Perform control function of scheduled trips
- Perform standard checks prior to departing from the branch
- Report to control immediately when the vehicle becomes immobilized or likely to become immobilized
- Comply with instructions to ensure that company codes are adhered to and precautions are taken to protect crew and load
- Carry out operational security drills and maintain security awareness and vigilance
- Take preventative action if any suspicious activity is noticed
Health and Safety
- Participate in safety forums
- Report all safety incidents
- Attend safety education and refresher programmes
- Comply with ALL safety policies and procedures in the workplace
- Wear protective clothing at ALL times
THE IDEAL CANDIDATE:
Requirements
- Grade 12
- Valid PSIRA Certification
- Valid PDP License
- CIT Certificate
- Valid SAPS Firearm Competency with Business Purposes
- Ability to work under pressure and in a high risk, fast-paced environment
- Ability to assess risk and act swiftly
- Working as part of a team
- Adherence to policies and procedures
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Main Purpose of the Position:
To ensure a high quality of service is consistently maintained, with optimum efficiency and ensuring traceability of cash containers/items entering, and leaving the vault department. Responsible for receiving cash in containers for hand over to the bank tellers to ensure cash is secured and packed into vault if necessary for overnight storage.
Key Responsibilities:
Execute day to day operations within vault operations
- Operate in receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading and/or unloading of CIT and ATM vehicles
- Responsible for the distribution of receipt, moneybags, receipts, daily routes, route keys and schedules to CIT crew
- Efficient operation of issuing and receiving containers, valuable items and documentation necessary for the operational function of the branch
- Use the e-Viper system at all times for audit trail purposes, for all cash/containers/items
- Responsible for the proper use of mechanical handling equipment
- Required to cross-train in multiple processes in order to support all Cash Vault services.
- Required to cross-train in multiple processes in order to support all Cash Processing Centre services
- Control exit and entry of vehicles to loading bays(s)
- To manage the relationship between the Vault and CPC departments in particular and liaise internally with other branch staff and departments to achieve and maintain an effective and efficient vault operation
- To maintain a daily security log including a record of visitors and incidents
- To identify, record and report any vault defects to Vault Controller and ensure that such defects do not comprise the security of the branch
- To ensure that all internal security checks are carried out in accordance with the company procedures
- To escalate reported security and/or procedural failings to the Vault Controller
- To ensure that all keys, forms, and documentation are secured at all times
- Ensure that a full and correct hand/take- over is completed at the end of shift
- Complete all necessary paperwork and ensure records are retained and stored correctly.
- Carry out any other duties that are deemed reasonable.
- Issue, receive and maintain the security of all keys held within the secure area
- Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.
- Receive consignments of cash for handover to bank tellers
- Secure cash consignments as per company procedures and deliver the consignments to the bank
- Responsible to obtain the necessary paperwork from Floor controllers within the bank
- Verify consignments as per procedures before signing receipt thereof
- Report any discrepancy to the Vault Controller
- Perform duties related to the management of cash floats in the vault
- Receive and handover floats to Cash Processing Centre
- Ensure adherence to all company policies and procedures
Health and Safety (as every employee's responsibility)
- Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
- Participate in safety forums created by the company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programs
- Comply with safety policies and procedures at the workplace
- Distribute safety information as and when required
- Wear protective clothing all the time
THE IDEAL CANDIDATE:
Minimum requirements:
- Grade 12 with mathematics and/or accounting
- PSIRA Grade C and CIT
- Firearm competency advantageous
- 1 – 3 years cash/vault/CIT operations experience would be preferred
- Basic knowledge of processes and procedures in the banking environment
- Handling large sums of cash and coin
- Basic accounting principles
Skills and Attributes:
- Flexibility in terms of working hours will be required
- Ability to work in a fast-paced environment with the ability to interact well
- Required to regularly lift and/move containers/cash coin trolleys with assistance
- Basic computer literacy
- Understanding the organizational environment
- Understanding the organization’s goals and objectives
- Dealing with changing circumstances
- Supporting and working with others
- Delivering objectives
- Dealing with complexity
- Acting professionally
- Delivering great customer service
- Sharing and co-operating
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ROLE RESPONSIBILITY:
Prepare relevant data for Management in respect of budget and forecast processes within guidelines of financial policies in the branch.
- Preparation and timeous submission of the branches annual budget and quarterly forecast for ROD and Business Analyst approval, conforming to defined budget guidelines and principles.
- Maintenance of expenditure within approved levels by ensuring compliance with budgetary control procedures
- Ensure branch compliance with company accounting and administrative practices, in conformance with legislation and generally accepted accounting practice.
Accounts Receivable:
- Capture cash processing invoices to customers on SAP
- Process all credit notes for customers on SAP
- Ensure that all the income for revenue planned is achieved
- Overview of the branch Accounts Receivable function, implementing effective credit control measures to ensure that cash flow is maximised.
- Release collections on the bank
Accounts Payable:
- Authorize and capture supplier invoices on SAP for payment by Accounts Payable
- Complete new vendor motivations for processing
- Prepare accrual journals for Regional Business Analyst
Reports:
- Prepare monthly reconciliations for MMR, Balance Sheets, Activity Schedules and consumable stock
- Check monthly reconciliation for Cash Processing
- Preparation and timeous submission of accurate forecasts of monthly results, facilitating implementation of proactive measures to obviate unacceptable outcomes.
- Analysis and evaluation of monthly accounts, reviewing actual performance against budget, identifying trends and highlighting variances, providing accurate management information to the Regional Operations Director.
- Compile and review of regional balance sheet reconciliations where applicable (* function normally done by business analyst)
- Oversee earnings analysis (salary report) on a monthly basis
- Monitor and Control timeous and accurate processing of accounting transactions on the G4S SAP system, maintaining accurate and detailed records with supporting source documentation.
- Conduct monthly consumable stock audits
- Capture all consumable stock onto SAP system on a monthly basis
THE IDEAL CANDIDATE:
Minimum Requirements:
- Grade 12
- Diploma in Accounting
- 3 years experience in Office Administration/Management
Knowledge, Skills and Attributes:
- G4S Cash branch administration policy and procedures
- G4S HR policy and procedures
- G4S Business Ethics policy/ preventing Bribery and Corruption policy
- Knowledge of Basic Accounting
- MS Office
- SAP – creditors and credit notes
- Report writing skills
- Communication (verbal and written)
- Understanding Organization goals and objectives
- Understanding organization environment
- Dealing with change
- Delivering objectives
- Delivering customer service
- Acting professionally
- Teamwork and Collaboration
- Managing and Leading people
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ROLE RESPONSIBILITY:
The Crew is mainly responsible for the collection and delivery of client valuables.
Loading of trucks destined for clients
- Collection and checking of all required equipment
- Completion of paperwork
- Ensure full consignment is correctly received from the boxroom, segregated and secured onboard
Delivery of valuables to clients
- Ensure relevant procedures are followed and correct security devices are used for safe transport of consignment at all times
- Scanning and completion of paperwork
Delivery of consignments to boxroom (branch base)
- Completion of paperwork for handover
- Deliver consignment
- Housekeeping - Vehicle
Health and Safety
- Report all safety incidents
- Attend safety education and refresher programmes
- Comply with ALL safety policies and procedures at ALL times
- Wear protective clothing at all time
THE IDEAL CANDIDATE:
Requirements
- PSIRA C Registered
- CIT certificate
- Valid SAPS Handgun Firearm Competency with Business Purposes
- Basic computer literacy
- Relevant working experience in a high-risk environment will be an advantage
- Customer service orientated
- Ability to work under pressure and in a fast-paced, HIGH-RISK environment
- Working in changing circumstances
go to method of application »
Main Purpose of Position
To effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security. Overall accountability for Cash in transit (CIT), Cash Processing Centre (CPC), Control Room, Safety, Security and people management and Vault within the branch.
Effective management of the branch financial performance
- Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate
- Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets (including Cash Processing Centre equipment) are well maintained, accounted for, and utilized correctly to optimize the life of the asset.
- Maintain, manage and adhere to company procedures and policies for CPC, CIT, all cash floats, customer details and other financial controls. Managing all internal and external reconciliation procedures and policies.
- Oversight and management of customer invoicing, ensuring that terminations are processed, new customers added correctly, and changes in billing reflected.
- Initiate cost savings and controls and Gross Margin Management
- Direct Wage control
- Overheads control
- Overtime cost control
- Service/Schedule profitability
- Ensuring that claims against the Company are prevented or minimized
Effective management and deployment of employees within the branch
Effective Labour and Organisation
- Ensure that there are adequate staff for both admin and operations and that all new vacancies are approved and appointments are vetted and approved before making an offer of employment, as well as fully compliant with current legislation
- Proper allocation of staff to positions and structure
- Set and agree on objectives and performance standards with staff, including the understanding of policy and procedures
- Monitor and manage performance and provide feedback
- Apply consistent and fair disciplinary action in line with legislation
- Oversight of employee records, ensuring that all relevant and required documentation is on file
Training/ Development
- Succession Planning and Employment Equity
- Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed
- Ensure that all employees are trained on the minimum standard operating procedures and to the statutory training requirements
Leadership
- Monitor, manage and address staff motivation levels
- Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
- Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
- Hold branch management team meetings and communicate to all branch staff through those briefings
- Effective management of operations
Client retention and customer service levels
- Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
- Maintain all customer SLAs and address deficiencies
- Undertake regular and consistent customer visit and assess service of delivery
- Monitor customer service levels
Operation management – adherence to operation standards
- Review and remediate audit results and operational matrix
- Effective management of the branch fleet
- Maintenance and control of branch assets through the use of registers, stock control, regular audits and spot checks
Shared Best Practice
- Investigate, share and implement Best Practice from other branches
Compliance
- Ensure that all relevant legislative are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained
- Ensure compliance with Group Reconciliation and Operational Cash Controls (ROCC)
- Perform regular audits for self-assessment to ensure conformance to Group standards
THE IDEAL CANDIDATE:
Qualification
- Matric
- 3 year tertiary qualification (relevant qualification in general management recommended)
Experience
- Previous specialized industry (with specific reference to CIT and Cash Management) experience recommended
- Minimum of 3 to 5 years' management experience
- Business acumen sound understanding of financial information (Profit and Loss Statement)
- Proven experience in Customer Relationship Management
Skills and Attributes
- Strong operations and people management skills
- Leading people
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Driving change
- Delivery strategy
- Delivering objectives
- Awareness of the market environment
go to method of application »
Main Purpose of Position
To effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security. Overall accountability for Cash in transit (CIT), Cash Processing Centre (CPC), Control Room, Safety, Security and people management and Vault within the branch.
Effective management of the branch financial performance
- Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate
- Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets (including Cash Processing Centre equipment) are well maintained, accounted for, and utilized correctly to optimize the life of the asset.
- Maintain, manage and adhere to company procedures and policies for CPC, CIT, all cash floats, customer details and other financial controls. Managing all internal and external reconciliation procedures and policies.
- Oversight and management of customer invoicing, ensuring that terminations are processed, new customers added correctly, and changes in billing reflected.
- Initiate cost savings and controls and Gross Margin Management
- Direct Wage control
- Overheads control
- Overtime cost control
- Service/Schedule profitability
- Ensuring that claims against the Company are prevented or minimized
Effective management and deployment of employees within the branch
Effective Labour and Organisation
- Ensure that there are adequate staff for both admin and operations and that all new vacancies are approved and appointments are vetted and approved before making an offer of employment, as well as fully compliant with current legislation
- Proper allocation of staff to positions and structure
- Set and agree on objectives and performance standards with staff, including the understanding of policy and procedures
- Monitor and manage performance and provide feedback
- Apply consistent and fair disciplinary action in line with legislation
- Oversight of employee records, ensuring that all relevant and required documentation is on file
Training/ Development
- Succession Planning and Employment Equity
- Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed
- Ensure that all employees are trained on the minimum standard operating procedures and to the statutory training requirements
Leadership
- Monitor, manage and address staff motivation levels
- Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
- Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
- Hold branch management team meetings and communicate to all branch staff through those briefings
- Effective management of operations
Client retention and customer service levels
- Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
- Maintain all customer SLAs and address deficiencies
- Undertake regular and consistent customer visit and assess service of delivery
- Monitor customer service levels
Operation management – adherence to operation standards
- Review and remediate audit results and operational matrix
- Effective management of the branch fleet
- Maintenance and control of branch assets through the use of registers, stock control, regular audits and spot checks
Shared Best Practice
- Investigate, share and implement Best Practice from other branches
Compliance
- Ensure that all relevant legislative are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained
- Ensure compliance with Group Reconciliation and Operational Cash Controls (ROCC)
- Perform regular audits for self-assessment to ensure conformance to Group standards
THE IDEAL CANDIDATE:
Qualification
- Matric
- 3 year tertiary qualification (relevant qualification in general management recommended)
Experience
- Previous specialized industry (with specific reference to CIT and Cash Management) experience recommended
- Minimum of 3 to 5 years' management experience
- Business acumen sound understanding of financial information (Profit and Loss Statement)
- Proven experience in Customer Relationship Management
Skills and Attributes
- Strong operations and people management skills
- Leading people
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Driving change
- Delivery strategy
- Delivering objectives
- Awareness of the market environment
go to method of application »
Main Purpose of Position
To effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security. Overall accountability for Cash in transit (CIT), Cash Processing Centre (CPC), Control Room, Safety, Security and people management and Vault within the branch.
Effective management of the branch financial performance
- Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate
- Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets (including Cash Processing Centre equipment) are well maintained, accounted for, and utilized correctly to optimize the life of the asset.
- Maintain, manage and adhere to company procedures and policies for CPC, CIT, all cash floats, customer details and other financial controls. Managing all internal and external reconciliation procedures and policies.
- Oversight and management of customer invoicing, ensuring that terminations are processed, new customers added correctly, and changes in billing reflected.
- Initiate cost savings and controls and Gross Margin Management
- Direct Wage control
- Overheads control
- Overtime cost control
- Service/Schedule profitability
- Ensuring that claims against the Company are prevented or minimized
Effective management and deployment of employees within the branch
Effective Labour and Organisation
- Ensure that there are adequate staff for both admin and operations and that all new vacancies are approved and appointments are vetted and approved before making an offer of employment, as well as fully compliant with current legislation
- Proper allocation of staff to positions and structure
- Set and agree on objectives and performance standards with staff, including the understanding of policy and procedures
- Monitor and manage performance and provide feedback
- Apply consistent and fair disciplinary action in line with legislation
- Oversight of employee records, ensuring that all relevant and required documentation is on file
Training/ Development
- Succession Planning and Employment Equity
- Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed
- Ensure that all employees are trained on the minimum standard operating procedures and to the statutory training requirements
Leadership
- Monitor, manage and address staff motivation levels
- Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
- Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
- Hold branch management team meetings and communicate to all branch staff through those briefings
- Effective management of operations
Client retention and customer service levels
- Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
- Maintain all customer SLAs and address deficiencies
- Undertake regular and consistent customer visit and assess service of delivery
- Monitor customer service levels
Operation management – adherence to operation standards
- Review and remediate audit results and operational matrix
- Effective management of the branch fleet
- Maintenance and control of branch assets through the use of registers, stock control, regular audits and spot checks
Shared Best Practice
- Investigate, share and implement Best Practice from other branches
Compliance
- Ensure that all relevant legislative are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained
- Ensure compliance with Group Reconciliation and Operational Cash Controls (ROCC)
- Perform regular audits for self-assessment to ensure conformance to Group standards
THE IDEAL CANDIDATE:
Qualification
- Matric
- 3 year tertiary qualification (relevant qualification in general management recommended)
Experience
- Previous specialized industry (with specific reference to CIT and Cash Management) experience recommended
- Minimum of 3 to 5 years' management experience
- Business acumen sound understanding of financial information (Profit and Loss Statement)
- Proven experience in Customer Relationship Management
Skills and Attributes
- Strong operations and people management skills
- Leading people
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Driving change
- Delivery strategy
- Delivering objectives
- Awareness of the market environment
go to method of application »
ROLE RESPONSIBILITY:
To effectively manage the distribution of all cash bags and containers. To effectively count, balance, pack and reconcile the customers’ cash.
Manage the receiving of all bags and containers
- Distribute the bags/Containers to different areas
- Ensure all receipting is done
- Ensure that all work received daily is processed and cleared on the system
- Check that the information on the bags are correct r
- Adhere to all policies and procedures
Execute day to day operations
- Responsible for the secure, timely and accurate processing of customer deposits
- Assist in preparation of customer coin and cash orders
- Assist with other relevant duties and responsibilities that management may require from time to time
- Responsible to operate a variety of high speed equipment
- Track deposits into internal systems
- Proactively identify customer cash differences, report to Supervisor to correct and prevent any customer impact.
- Required to cross-train in multiple processes in order to support all Cash Processing services
Sorting of Cash/Coin
- Verifying bulk money
- Verify inbound or outbound coin and cash from corresponding banks, and customers
- Accurately balance transaction totals
- Balance the bulk total/funds
Training & Health and Safety
- Complete all related compliance training
- Attend and successfully complete all role specific training
- Adhere to procedures relating to the counting, packing, balancing, reconciliation and sorting of cash/coin
- Maintain a position of trust and responsibility
- Participate in safety forums created by company f
- Report all safety incidents to the relevant people
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Wear protective clothing all the time
THE IDEAL CANDIDATE:
Qualification and Experience
- Grade 12 with mathematics or accounting
- 1 – 3 years relevant teller working experience preferred
- Sound understanding of basic financial principles/information
Knowledge and Skills
- Computer Literacy
- Good verbal and written communication skills
- Strict adherence to policies and procedures
- Customer thinking
- Ability to work in teams
- Flexibility in terms of working hours will be required, including weekends
- Role requires lifting, movement of containers, trolleys with substantial weight
- Ability to work under pressure
- Security-conscious
- Attention to detail
Method of Application
Use the link(s) below to apply on company website.
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