Job Opportunities at JLL

What this job involves

A mid-senior level position within Consulting Division (SCON) is considered part of the leadership team within SCON. The role of Manager will involve leading and managing consulting assignments across the MENA region as part of a multi-disciplinary team, forming long lasting relationships with clients driving business development and collaborating with various departments with JLL.

Business Development & Customer Relationship Management

• Effectively understand real estate needs of prospective clients and define suitable “products” to respond to their needs in the most professional manner
• Lead in review, analysis and development of strategies for new business opportunities
• Drive business development initiatives by forming close relationships with clients and securing business wins with respect to fee earning assignments.

Execution of Assignments

• Ensure execution of deliverables as per offers and allocation of tasks within the Consulting team;
• Ensure at all times that cooperation prevails between the various offices in the interest of clients.
• Supervise the financial modelling and analysis.

Desired skills and experience for this job

• 5 – 8 years’ experience in consulting / real estate preferred
• Relevant Master’s degree in finance / economics / business preferred
• Customer Focused – dedicated to exceeding the expectations and requirements of internal and external customers; establish and maintain effective relationships
• Drive for Results – results oriented, pushes self and others to achieve results.
• Planning and Organizing – strong organizational skills, establishes clear course of action to accomplish goals, can orchestrate multiple activities at once, ability to use resources effectively and efficiently, measures performance against goals, evaluates results.

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What the job involves

• Work with the onsite facilities team to ensure planned preventative and reactive tasks are completed. 
• Organize site PPM and coordinate vendor visits and verification of performed works.
• Track daily client and JLL ticketing system and keep updated.
• Follow-up and track remedial works.
• Work with the internal Task system to keep track of all requested Facilities work and close out actions according to SLAs. 
• Seek to continuously improve processes, systems and overall client satisfaction. 
• Obtain quotes for repairs that are done by external companies and update them in the finance tracker.
• Track all intervention and paperwork. This is to be done both electronically and physically. 
• Provide weekly and monthly reports.
• Quality and sense check all vendors are compliant and documentation is logged accordingly.
• Daily check of the BMS of the office.
• Daily site inspections of the office 
• Resolve facilities-related problems with conference rooms, interior furnishings, fixtures and equipment.
• Perform fabric related repairs including handyman repairs, building of items required within the office, painting works.
• Carry out quality audits office including furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on time. 
• Provide support for meetings and conference room repairs, bathroom repairs, MK and restaurant repairs.
• Act collaboratively to solve problems and resolve spontaneous and unique situations with • professionalism and service orientation. 
• Ensure completion of daily checks and delivery of committed services and overall client satisfaction, demonstrate responsiveness and creativity in finding solutions for service delivery. 
• Ensure appropriate follow up with customers and vendors.
• Provides support for the wider facilities and events team in terms of updating tasks/supporting vendors, event setup.
• Work as part overall FM team on facilities related tasks including first line fix, post room support, events support, replacement of light bulbs and manual handling. 
• Regularly work with external contractors, e.g., M&E contractor, cleaning, AV, fit out contractors… 
• Support wider events team in terms of set ups/screens/props etc 
• Ad hoc duties from time to time to support the rest of the facilities team. 

Skills & Experience

• Experience in a hands-on role working within an events or facilities environment. 
• Technical qualification or trade essential, manual handling training essential. 
• Outstanding customer service skills and orientation 
• Ability to maintain professionalism at all times under stressful situations. 
• Ability to multitask and work without direct supervision. 
• Proficient in MS Office and possess excellent written and verbal communication and people skills.
• English proficiency 
• Previous experience of working in a fast-paced, multi-national environment 
• Green thinking mentality.
• Proactive and hands on mentality