Job Opportunities at Oracle

Preferred Qualifications

Job description for Client Engineer

Key functions

• Provide direction and specialist knowledge in applying the Oracle technology to client business. Facilitation of customer business requirements understanding through discoveries, presentations demonstrations and benchmarks; provision of support throughout the sales cycle and beyond.

• As a Senior/Principal Client Engineer, you will be responsible as the expert for leading enterprise architecture level support engagements with key clients and customers while ensuring customer satisfaction.

• Act as a technical advisor to these customers in promoting the adoption of oracle technologies that will meet customers’ business requirements.

• Focus on large or complex sales opportunities that need creative and complex solutions which may lead to unlimited license agreements.

• Develop and deliver outstanding Oracle presentations, innovative propositions and design end to end solution architectures.

• Lead any and all aspects of the technical sales process. Advise internal and external clients on overall architect solutions.

• Leading contributor individually and as a team member, providing direction and mentoring to others.

• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.

• Maintain and develop strong technical customer relationships 

Work experience

• 3 years vendor (sales and marketing) experience.

• 7 years of business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features.

• Thorough knowledge of Oracle Database, Analytics and Middleware.

• In-depth knowledge of competitors.

• Demonstrate enterprise architecture and project management skills.

• Demonstrate excellent verbal and written communication skills, needs analysis, positioning, business justification and closing techniques.

• Ability to persuade others through presentations, demonstrations, and written communication.

• Ability to travel as needed.

Qualifications

• BSC degree or equivalent, advanced degree highly desirable.

• TOGAF certification is an added advantage.

Detailed Description and Job Requirements

 Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.

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Preferred Qualifications

Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. Oracle’s customers include ten of the top ten global banks, ten of the top ten insurance companies, ten of the top ten securities firms, five of the top  five  mutual fund companies and four of the top five World stock exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment.  Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements

Within the FSGBU portfolio of offerings includes Oracle FLEXCUBE Universal Banking (FCUBS). This is Core Banking for the Bank of Tomorrow where we help clients to:

• Accelerate digital transformation.

• Drive business agility.

• Forge partnerships.

• Deliver optimal efficiency.

The following Products & Solutions are sold in this portfolio:

• Oracle Flexcube (FCUBS)  - Please click on Flexcube

• Oracle Digital Banking eXperience -Please click on ODBX

• Oracle Lending & Leasing – Please click on Lending and Leasing

• Oracle Investor Servicing – Please click on FCIS

DESCRIPTION

What You’ll Do                                                                                                                          

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve.

The existing vacancy is for a seasoned banking software application sales person to position and sell software licenses for Oracle’s core banking, digital banking, payments, mid-office solutions across retail and corporate banking as well as the Microfinance and Financial Inclusion segments.

Primary objectives:

• Achieve revenue targets for Licenses across the various specified banking solutions for the above territory selling both to existing customers and to new logos.

• Strategically engage customers with the view of building key relationships and creating the foundation for License purchases.

• Competency in positioning the portfolio at “C” level at a business, IT and operational level.

• Building a deep and active engagement model with Clients.

• Creating a tailored ‘case for transformation’ and solution proposal with supporting business case for each opportunity.

• Sales lead generation and pipeline management using Oracle Sales Cloud (Fusion) CRM platform with regular, complete and concise updates Forecast accurately and execute deal closures in a structured and transparent manner.

• Collaborate and across Oracle Line of Business stakeholders in the defined territory and within the various teams within the FSBGU.

• Work with existing partners and identify new strategic alliances to grow license revenue and expand customer footprint.

REQUIRED SKILLS/EXPERIENCE

What You’ll Bring

Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:

• Seasoned Banking Software Sales professional with minimum of 15 years of experience in the areas of core & digital banking applications like Finacle (Infosys), T24/IBIS/Globus (Temenos), Midas/Bankmaster/Equation (Misys/Finastra), Banks/Quartz (TCS), Symbols (SunGuard, SystemAccess), SAP, or similar vendor applications

• Experience in shaping and developing significant investment initiatives / projects of $US 2M and upwards, including business case development, detailed solution scope, implementation approach and plan, etc.

• Deep knowledge about the defined territory banking industry is vital.

• Self-starter / independent worker

• Strong combined Sales & business development skills

• Used to managing sales cycles for strategic opportunities (solution selling)

• Pre-established Relationships with CXO’s with key local banks, is essential for this role

• Knowledge of finance fundamentals, retail/commercial banking products life cycle, accounting and back-office operations

• Ability to bring in insights about the emerging trends in banks’ buying patterns relative to enterprise risk management and compliance systems is vital

• Proven network of executive level contacts within the local banking community.  

• Knowledge of IT and Banking

• Excellent communications skills

• Ability to collaborate across internal and external stakeholders

• Partner management experience would be beneficial

• Proven problem solving capacity, including needs analysis and business justification skills

• Ability to travel locally

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Detailed Description and Job Requirements

 Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).

Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.

Acknowledged authority within the Corporation. Provides leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. 12 years applicable experience including 9 years of sales experience. Successful sales track record. Ability to penetrate accounts, meet with stakeholders within accounts. Oracle knowledge and/or knowledge of Oracle*s competitors. Interaction with C level players. Team player with strong interpersonal /communication skills. Excellent communication/negotiating/closing skills with prospects/customers. Travel may be needed. Bachelor degree or equivalent.

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Preferred Qualifications

The RACPack MAA Cloud innovation and solution engineering team, requires an engineer for a product role, focusing on Autonomous (ATP), Exadata Cloud Services (ExaCS), Exadata (Exa), Zero Downtime migration (ZDM), Oracle Database Appliance (ODA), Real Application Clusters(RAC), Fast Patching & Provisioning(FPP), Oracle Sharding, Dynamic scaling(DNYA), gDBClone, Docker, Podman, Kubernetes, DB Operator.
 

The role requires engaging with strategic customer programs (SCP) and engaging with Oracle LOB's with supporting and new product offerings. These include developing requirements and identifying gaps by innovating and developing new solutions, in the form of prototype solutions. The engineer requires deep technical knowledge of the flagship products ATP, ExaCS/ExaCC, Exadata, ODA, RAC, ZDM, FPP and core database to ensure successfully end-to-end deployment architecture and smooth transition into production.

Job Requirements:

• BS or MS degree in computer science, or equivalent

• 10+ years of software engineering and technical leadership with proven results in designing, implementing, and maintaining complex systems and services.

• Proficient in hyper-scaled distributed systems and cloud implementations with a proven track record in Performance, Scalability, and Resiliency.

• Deep understanding of database & cloud design patterns.

• Comfortable in CI/CD and DevOps work styles.

• Proficient in deploying Oracle Exadata machines and must be able to work on the performance-related issue.

• Experience with containerized solutions, Docker, Podman, Kubernetes a plus.

• Scripting & configuration languages such as – Bash, Python, GoLang and YAML experience a strong plus.

• Proven experience in test-driven development, with Jenkins (or other CI/CD frameworks), experience a strong plus.

• Good understanding of Oracle IaaS, PaaS and DBaaS Cloud.

• Ability to work in an extremely fast-paced and challenging environment.

• The engineer requires good technical knowledge of the flagship Database products and core database to ensure successfully end-to-end deployment solution architecture and smooth transition into production.

• The engineers in this team need to be customer-focused with good communication skills.

Role:

• Design, develop, troubleshoot and support software programs on ATP, ExaCS, ExaCC, Exadata, ZDM, Oracle Database Appliance(ODA), Real Application Clusters, Docker & Kubernetes, DB Operator

• The engineer will interact with customers to provide knowledge transfer, best practices, diagnostic tools, and techniques, frequently faced problems, etc. on new product features.

• The balance between product feature development and customer SCP programs.

• Take initiative and be responsible for delivering complex software by working effectively with the team and broader set of stakeholders.

• It is preferred that the engineers perform these duties with a minimum direction and a high degree of independence, be comfortable with building relationships across organizations, speaking to executives in senior management, and to resolve cross-product issues.

Detailed Description and Job Requirements

 Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. 8 or more years of software engineering or related experience.

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Detailed Description and Job Requirements

 Builds long term, strategic relationships with named and vertical business alliance partners.

Facilitates the development of strategic marketing and new business plans for all assigned partners to meet or exceed assigned business goals. Works with Partners to identify opportunities and create demand through lead generation activities and target account selling strategies. Actively track joint sales pipeline and meet or exceed quarterly and annual revenue targets. Develop and maintain relationships with global counterparts to leverage corporate initiatives and to ensure adherence to Alliances and Channel standards. Monitor partners business results, making recommendations for improvements to increase penetration for the strategic partners. Establish rules of engagement and operational escalation procedures to quickly identify and resolve issues.

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. Demonstrated track record developing and managing Global Partnerships and driving Partner account activity. Strong analytical, sales channel and marketing skills preferred with the ability to influence. Secondary education in Marketing or a related field preferred.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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Position Responsibilities
 
TThe Oracle Cloud development is one of the biggest initiatives in the history of Oracle. We are introducing revolutionary SAAS, IAAS and PAAS products to the market place, and because many of these products are being built new, we are experiencing tremendous growth in our cloud storage product development team. Our systems move a huge amount of data and we need you to help build both the internal and external infrastructure to support it.

We are looking for a data scientist to help gather, analyze, and display large amounts of data stemming from various sources. The analysis of the data includes advanced statistical methods, predictive analytics, and machine learning. The visualization work includes using Data Visualization tools such as Oracle Business Intelligence and Oracle Data Visualization to present the data in a consumable format for mid-level management and executives.  If this opportunity sounds exciting, look no further and join a growing and dynamic team to help develop a data and analytics-based infrastructure in the Oracle Cloud organization. Our team has a start-up feel, but with the stability Oracle gives. 
 
Desired Qualifications:
The ideal candidate will have experience working with datasets from multiple sources. They should be comfortable doing a deep dive in the data to understand where it can provide value. In addition, they should work well in teams, and understand how to summarize the information and value that the data has via a visualization layer. The candidate will be expected to create simple and complex analyses on the datasets available, including basic predictive models.  Specific experience the ideal candidate will demonstrate includes:

• Experience with data analysis – EDA, simple stats, and visualization

• Experience with advanced data analysis – advanced statistical methods, predictive analytics

• Experience with data visualizations tools, such as Oracle Business Intelligence, Oracle Data Visualization, Tableau, Microsoft Power BI

• Familiarity with ETL methodologies (Data acquisition from multiple sources, manipulation, aggregation, and uploads)

• Familiarity with Databases and SQL

• Experience with data science programming languages such as R and Python

Additional Skills Sought:
The successful candidate is expected to demonstrate the following additional requirements:

• 3+ years of experience working in data science projects

• Knowledge of data structures, algorithms

• Advanced SQL and Database experience

• Coding knowledge using Python

• BS in Computer Science or Data Science 

• Knowledge of AWS, OCI and/or other IaaS environments.

• Knowledge of agile-based iterative development 

Change is good. This change is even better.
If you feel like you’ve hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware and middleware solutions.  In fact, we help drive the success of all 100 companies in the Fortune 100.  If you’re a highly ambitious sales professional looking for more from your career, we’d like to help drive your success too.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Detailed Description and Job Requirements

 Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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Preferred Qualifications

Job Title: Data Engineering and Apex Tool Development

Organization Name: Oracle Cloud
Position Responsibilities
 
The Oracle Cloud development is one of the biggest initiatives in the history of Oracle. We are introducing revolutionary SAAS, IAAS and PAAS products to the market place, and because many of these products are being built new, we are experiencing tremendous growth in our cloud storage product development team. Our systems move a huge amount of data and we need you to help build both the internal and external infrastructure to support it.

We are looking for a data scientist to help gather/organize data and develop tools using Apex. The tools will support various internal organization that need to manage larger customer deployments. Understanding data flows, being able to build ERDs and develop tool in Apex is a must. If this opportunity sounds exciting, look no further and join a growing and dynamic team to help develop a data and analytics based infrastructure in the Oracle Cloud organization. Our team has a start-up feel, but with the stability Oracle gives. 
 
Desired Qualifications:
The ideal candidate will have experience working with datasets from multiple sources. They should be comfortable working in SQL and Oracle databases. In addition, they need to have developed Apex applications in the past and be well versed in it. The candidate will be expected to create simple and complex Apex tools and the underlying infrastructure in ADW, including designing ERDs.  Specific experience the ideal candidate will demonstrate includes:

• Experience with basic data analysis – simple stats and visualization

• Experience with building ETL pipelines using Python (Data acquisition from multiple sources, manipulation, aggregation, and uploads)

• Experience with Apex applications

• Experience with data visualizations tools, such as Oracle Business Intelligence, Oracle Data Visualization, Tableau, Microsoft Power BI

• Experience with ADW and SQL

Additional Skills Sought:
The successful candidate is expected to demonstrate the following additional requirements:

• 3+ years of experience working in data engineering and Apex projects

• Knowledge of data structures, algorithms

• Basic coding knowledge on Python

• BS in Computer Science or Data Science 

• Knowledge of AWS, OCI and/or other IaaS environments.

• Knowledge of agile-based iterative development 

Change is good. This change is even better.
If you feel like you’ve hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware, and middleware solutions.  In fact, we help drive the success of all 100 companies in the Fortune 100.  If you’re a highly ambitious sales professional looking for more from your career, we’d like to help drive your success too.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Detailed Description and Job Requirements

 Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

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Preferred Qualifications

EMEA APPLICATIONS CLOUD HCM SOLUTION ENGINEER – JOHANNESBURG (SOUTH AFRICA)

SHAPE TOMORROW, TODAY

What if you could shape the way companies drive and increase their business success by introducing groundbreaking Cloud solutions in an impactful and innovative way? At Oracle, you can create Tomorrow Today together with our customers across a range of global industries as part of our Applications Solution Engineering (SE) team.

JOIN THE APPLICATIONS SOLUTION ENGINEERING TEAM

Our SEs have specialist and industry knowledge to help our customers build their cloud journeys. In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses. 

This role will be aligned to Cloud Human Capital Management (HCM) solutions, based in Johannesburg (South Africa).  The HCM Cloud SE role will work across the breadth of the HCM Landscape, with a focus on core HCM processes such as:-

• Recruitment and Learning

• Benefits Management    

• Talent and Performance Management    

• Time & Labour    

• HR Help Desk

• HCM Analytics    

• Strategic Workforce Planning    

• Workforce Compensation

WHAT WILL YOU DO? 

• Partner with sales teams across all stages of the sales cycle to articulate the business value of Cloud HCM

• A strong focus on discovering the customer’s unique challenges and requirements and desired outcomes

• Business process assessment, and translate into a value proposition for a Customer

• Leverage industry knowledge to recommend relevant and innovative solutions that support your customers’ desired outcomes

• Ensure customers’ key business requirements and motivations are fully understood and addressed

• Design, present and articulate Oracle’s Cloud HCM solutions to a variety of external and internal stakeholder audiences

• Focus on overcoming obstacles to achieve the customers’ desired outcome 

• Ability to present a solution to the customer in a way that shows the value and match to desired outcomes

• Partner with Technology and other Lines of Business to design and present a compelling value proposition to a Customer

• Stay up to date and increase your skills and knowledge in Cloud HCM and modern demonstration techniques

• Address the competitive landscape and handle objections

• Ensure a smooth handover for a successful customer implementation

• Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events

• Drive the strategic growth of EMEA Applications through an active contribution to the SE community

WHAT SKILLS DO YOU NEED?

• Excellent communication and presentation skills

• Innovative thinking

• Analytical with the ability to translate complex customer needs into business solutions

• Strong collaboration skills

• Networking skills

• Drive and resilience

• Curiosity

• Emotional intelligence

• Ability to self-manage

EXPERIENCE & QUALIFICATIONS 

• Extensive knowledge of HCM as a practice and up to date knowledge around the shift in HCM over the past year

• At least 5 years business experience in an HCM role dealing with at least one of the pillars in HCM OR

• At least 5 years’ experience as pre-sales or consultant in enterprise transformation projects specifically around HR Transformation 

• Experience as a trusted advisor to customers around adopting technology to drive their business forward

• Basic understanding of cloud technology and ability to apply technology to drive innovation

• Exceptional presentation skills and creativity 

• Unrivalled professional discovery, presentation, communication, and influencing skills to C-Level Executives, interfacing with and selling to the office of the CHRO and CFO specifically

• Bachelors / Masters degree in HCM practices or Business/IT or equivalent experience desirable 

• Fluent in English (other languages are a plus)

• Travel to customers in South Africa – 15%

Detailed Description and Job Requirements

 Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.

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Preferred Qualifications

Cloud Applications (SaaS) Sales Representative – Public Sector (Higher Education and Health)

GOAL:

Oracle presence within Higher Education is a focus area that has yielded growth. Given the strategic importance of both Higher Education and Healthcare, Oracle requires a dedicated individual with a proven track record in primarily Higher Education to develop and maintain the long-term relationship between Oracle and designated customers to support Applications Cloud/SaaS revenue growth.

SCOPE:

• Reports to Applications Sales Director    

• Has no direct reports, but leads the activities of virtual teams in support of customers

• Identify and cover all organisations (including existing Oracle customers) that fall into their designated account list focusing on building a strong pipeline and closing opportunities in a timely fashion in the South African region.

• Collaborates with counterparts in the various lines of business, e.g. Technology Representative, Applications unlimited, Consulting, Pre Sales, Marketing and other Lines of Business (LOBs) to maximize the return from the assigned set of accounts.

• Maximises the Oracle eco system of appropriate Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances, to create and sustain demand.

 RESPONSIBILITIES:

• Winning new ERP & HCM license and Applications Cloud/SaaS sales revenue in line with targets

• Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle

• Developing a strategy and sales plan to address Sector requirements

• Developing profiles of targeted Public Sector accounts

• Defining appropriate Enterprise Sales Industry Value Propositions

• Driving the implementation of sales and marketing campaigns

• Generating and following up on leads  

• Qualifying leads and prioritising opportunities  

• Marshalling internal and partner resources to conduct campaigns

• Identifying and working with the appropriate people in Oracle and the Customer

• Developing, extending and maintaining relationships with the appropriate staff

• Working with, and influencing the activities of Oracle Partners as appropriate

• Maintaining an understanding of Oracle's strategic direction and interpreting its relevance to the industry sector

• Maintaining an awareness of Oracle's current and future application/technology products and services

• Maintaining an understanding of competitive activity relevant to industry sector

 KNOWLEDGE AND COMPETENCY REQUIREMENTS:

• At least 7 years of sales experience in the enterprise IT sector, selling complex enterprise solutions

• Proven track record of selling complex IT solutions in South Africa

• Strong relationships at C Level with the Public Sector in South Africa is required

• Understanding and experience of selling Cloud solutions is a plus

• Capacity to comprehend the strategic issues of selling Enterprise applications solutions, including ERP & HCM

• Fluent in English

• Demonstrable overachievement of revenue goals

• Strong desire to overachieve revenue goals

• Strong sales skills; including value selling, negotiation and closing

• Understanding of the enterprise software market

• Willingness to travel

• Self starter, fast learner and hungry for knowledge and information

• Fully aware of technology trends, industry standards and terminology

• Excellent account management and organisational skills

• Team player

Go ahead, amaze us.

When you provide the world’s most complete, open, and integrated business software and hardware systems and work with all 100 of the Fortune 100, you have pretty high standards.  That’s why at Oracle, we seek only the top sales talent to join our team. In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of selling technology that is the envy of the industry. Join us and be part of the best sales force in the business.

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Role Purpose 
Primary: To successfully manage the delivery of customer engagements according to the contractual details. 

Develop and manage the Oracle Support relationship for customers who have purchased an Advanced Customer Services (ACS) support contract. Strive to provide a high degree of satisfaction and protect and enhance Support revenue streams. 

Scope

• Manages a designated portfolio of projects and/or contracts and works to objectives, as directed by Oracle Advanced Customer Services (ACS) line manager.

• Manages the overall service delivery defined by the contract which in many circumstances will involve parties or resources from other lines of business and/or Oracle business partners.

• Collaborates effectively with ACS sales and resourcing teams and other Oracle lines of business such Systems Support, Hardware & Licence Sales and Consulting to enhance the customer experience.

• Works with partner organisations and other third parties as required.

• Works closely with other TAMs to identify and develop innovative ways of delivering service to the customer.

• Supports the ACS sales team in selling ACS additional services. Instrumental in driving renewals and identifying opportunities for upsell.

• Manages documentation and uses Oracle business systems as appropriate

Responsibilities

• Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering.

• The ACS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first.

• Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation

• Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly.

• Plan and deploy resources to ensure effective delivery within agreed budgetary constraints.

• Where appropriate create and maintain the ACS service delivery or project plan.

• Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside)

Accountabilities:

• Proactively manage the contract/project delivery to completion/customer acceptance

• Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction

• Manage any customer escalation that may arise

• Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate

• Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract 

• Work in line with customer working practices and procedures, if contractually agreed 

• Operate in line with Oracle ACS’s business processes and procedures

• Operate in line with Oracle Global and local HR policies and procedures

Personal Skills

• Strong experience in service delivery and/or project management is required.

• Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS.

• Experience on Enterprise Customers is required

• ITIL as well as Price2/PMP certification highly desirable

• Excellent communication / relationship building skills

• Customer focussed and results oriented

• Ability to work under pressure in highly escalated situations

• Organised with strong attention to detail

• Decision making / problem solving skills

• Ability to manage multiple concurrent activities (customer engagements)

• Highly professional: Ability to deal with senior and exec stakeholders with confidence

• Strong analytic skills and ability to pre-empt potential risks and issues

Detailed Description and Job Requirements

 This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services.

This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area. The ATAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation. He/she will serve as Oracle's support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills. The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, Product Development, etc.) and marshalling resources as necessary to resolve problems.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Demonstrated success at Oracle for at least 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments. Recommended 7-10 years of professional Information Systems implementation experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences). Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. Industry experience is desired.

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JOIN THE APPLICATIONS SOLUTION ENGINEERING TEAM

Oracle’s Best-in-Class Business Cloud Applications Solutions are today, providing organizations, end-to-end solutions with mobile and social capabilities, through cloud deployments. In order to strengthen Oracle’s position as a market leader in Cloud Applications, we are looking for an experienced Solutions Engineer with deep experience in Enterprise Resource Management (ERP) tied to Oracle’s suite of products. 

This highly rewarding role will offer the opportunity for you to leverage your knowledge and skills in your domain area. Working in collaboration with the sales teams, you will be solving complex customer problems and translating customer needs requirements into business benefits, articulating Oracle’s value proposition, and creating Customer advocacy.

In this context, the SE role shares the responsibility to support the sales team by developing a quality pipeline, building a winning strategy and presenting the business case to customers to accelerate sales cycles. 
We are looking for energetic, creative candidates who could easily engage with our customers and prospects and guide them in their journey to Oracle’s Cloud ERP Solutions. 

WHAT WILL YOU DO? 

• Advise on technology best-practices by understanding IT and Tech trends, and their impact on markets

• Advise on industry best-practices and apply technology to drive innovation

• Position Oracle effectively against  Competitors by understanding their strategy and solutions

• Position Oracle as a business partner by delivering value to functional through executive levels 

• Influence Customer’s buying journey by understanding and contributing to their technology lifecycle 

• Secure the purchase decision by delivering Customer-relevant Solutions in an impactful way

• Prove Oracle Solutions by applying technical expertise and shaping them according to customer needs

• Deliver comprehensive Solutions by leveraging knowledge spanning Oracle’s portfolio

• Partner with Sales to advance opportunities by understanding sales processes and techniques

WHAT SKILLS DO YOU NEED?

• Excellent communication and presentation skills

• Innovative thinking

• Strong collaboration skills

• Networking skills

• Drive and resilience

• Curiosity

• Emotional intelligence

• Ability to self-manage

• Ability to translate complex customer needs into business solutions

EXPERIENCE & QUALIFICATIONS 

• Extensive knowledge of business processes and technology (preferably ERP)

• Product focused (Enterprise Resource Management Applications), with in-depth knowledge of key processes (Financials, Project Management, Risk Management and Compliance, Reporting and Analytics), of the designated product areas and basic knowledge of Oracle's product portfolio (e-Business Suite/PeopleSoft/NetSuite and/or ERP Cloud)

• 6-10 years of experience as pre-sales or implementation consultant in enterprise transformation projects 

• Understanding of Oracle’s Cloud strategy and the SaaS marketplace

• Sales methodology knowledge, including processes and disciplines

• Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus

• Bachelors / Masters degree or equivalent desirable

• Fluent in English (other languages are a plus)

• Ability to travel if required.

Detailed Description and Job Requirements

 Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.