Job Vacancies at Ignition Group

Our innovation department is seeking a talented and driven developer with a minimum of 3 years of development experience to create new software solutions from idea through to implementation. The ideal candidate should be passionate about building innovative and cutting-edge software that solves complex problems. In this role, you will work closely with the innovation team to design and develop new software solutions that help drive our company forward.

You will be part of a team responsible for solving business challenges in an agile, fun, and fast-paced environment. You will be working directly with business to understand requirements and deliver solutions using a a combination of traditional development environments as well as prototyping solutions in low-code application development tools.

You must have an engineering mindset: you're able to quickly understand complex systems and architecture. You must have a strong bias for action: you like to get things moving and see what happens.

You must be excited to test new things out: you like trying new tools and testing different approaches to getting an idea into an actual working application, you get excited about learning new tools and doing things in an unconventional way.

Key Responsibilities:

• Collaborate with the innovation team to identify and define new software solutions.
• Design, develop, and implement software solutions from concept to release using both traditional development environments as well as low-code tools and platforms.
• Write clean, maintainable, and well-documented code.
• Work with stakeholders to ensure that requirements are met.
• Troubleshoot and debug software issues.
• Stay up to date with emerging trends and technologies in software development, including low-code and no-code solutions.
• Participate in code reviews and contribute to the development of coding standards.
• Help mentor junior developers and contribute to a positive team environment.

Requirements:

Key Requirements:

• At least 3 years of solid experience in software development.
• Strong proficiency in Javascript and experience with modern Javascript frameworks such as React or Angular.
• Experience with server-side frameworks such as Node.js or Django.
• Solid understanding of database (SQL and NOSQL).   Experience with MongoDB is a plus.
• Solid understanding of software development fundamentals such as algorithms, data structures, and design patterns.
• Experience with version control systems such as Git.
• Ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to clearly articulate technical concepts to non-technical stakeholders.

Education and Certifications:

• Bachelor’s degree in computer science, computer engineering, or information technology

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The role:

We are recruiting Campaign Administrators to support contact centre local campaigns. A top-notch Operations Administrator should be highly organised and thrive under pressure.

The detail:

• To manage, facilitate and resolve all escalations and queries within the required turnaround time.
• Log service requests and manage to resolution. • Onboard new agents (Vodacom Systems Access).
• Log deal match requests and keep track. Submit tracker on a weekly basis to management.
• Extract churn stats for the hourly sales updates. • Audit all user access including M2 user access.
• Keep track of all sim cards and routers issued to work-from-home agents.
• Perform any adhoc administrative functions.

Requirements:

Are you this person?

•  Have you completed Matric?
• Do you have a minimum of 2 years' experience within the contact centre environment?
• Skills required – Strong admin, excellent communication, detail-oriented, highly analytical, good problem solver, multitasking, accuracy in reports

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The Actuarial Analyst is accountable for assisting with the determination of pricing of annuity and life insurance policies for individuals and groups to ensure minimal risk and optimal costs.

• Compile statistical data and other information for further analysis.
• Estimate the probability and likely economic cost of risk factors such as age, gender, tobacco use and events such as death, sickness, an accident, or a natural disaster.
• Design, test, and administer insurance policies, investments, pension plans, and other business strategies to minimize risk and maximize profitability.
• Develop, maintain, and analyse projection models.
• Reconcile and analyse actuarial inputs and outputs.
• Perform experience investigations to compare actual experience to the expected experience to update the actuarial assumptions and models used.
• Develop actuarial pricing models.
• Develop models to evaluate business cases.
• Interpret designs and specifications, and compile detailed product configuration specifications to implement products on to relevant administration platform.
• Collate the required information to run the valuation models.
• Run the valuation process and assist with the development and maintenance of valuation models.
• Development of valuation models to meet the requirements of the changing regulatory and economic environment.
• Support product development by learning and developing a deep understanding of the company’s administration platform.
• Assist with the integration of intermediary administration platform and the company’s platform.
• Review existing processes, assumptions and models used and assist with the development of a robust and well documented actuarial function.
• Prepare presentations, reports, valuations and regular updates to facilitate business decisions.

Requirements:

• Bachelor’s degree in mathematics, actuarial science, statistics or related analytical field
• Professional actuary certification (e.g. Fellow of the Society of Actuaries or working towards one)
• Minimum of 3 years progressive experience compiling data, conducting research, statistical modelling and writing reports
• Experience working in related fields such as underwriting and product development
• Solid background in mathematics, statistics, and business
• Analytical problem-solving abilities and good attention to detail
• Ability to use and develop spreadsheets, databases, and statistical analysis tools
• Ability to explain technical matters to a non-technical audience
• Proficient working with large data sets
• Solid verbal and written communication skills
• Familiarity with a wide variety of actuarial functions
• Good understanding of economics and of the legislation relating to financial services
• High level of numeracy, statistical and mathematical modelling

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The role: 

We're looking for someone who is innovative, detail-oriented and always up to date with the latest social media trends and platform developments.

To be a superstar Social Media Coordinator, you'll need to have a ‘YES’ attitude and be ready to bring your A-game every day.

As our Social Media Coordinator, you'll be responsible for:

• Publishing posts on our various platforms.
• Executing a results-driven social media strategy.
• Developing and executing influencer marketing strategies and creative campaigns.
• Building relationships with influencers.
• Brainstorming new and creative approaches to social media.
• Liaising with the marketing team to create and coordinate marketing strategies that work across different channels.
• Working closely with copywriters and designers to ensure content is informative and appealing.
• Creating and curating engaging video content for TikTok and Instagram.
• Attending regular business events and producing live social media content.
• Reviewing analytics and creating reports on key metrics based on events and campaigns that were done.
• Maintaining a unified brand voice across different social media channels.
• Suggesting new ways to attract prospective Sales Experts, like promotions and competitions.
• Reviewing analytics and creating reports on key metrics based on events and campaigns that were actioned.
• Any other ad hoc duties that might be required.

Requirements:

What you'll bring to the team:

• A strong sense of accountability.
• Good communication and interpersonal skills.
• Impressive planning, organisational and time-management skills.
• Display strong attention to detail while maintaining efficiency.

Requirements:

• A Diploma or Degree in Marketing.
• Paid Media Experience.
• Influencer marketing experience.

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Our Telco Retail Business, including uConnect & me&You is seeking a Channel Head – Telesales & Face-to-Face to help us scale our business.
The ideal candidate should be a seasoned direct sales leader who is passionate about direct sales, leadership, people development and changing lives through unlocking value for customers.
This is a channel leadership role and as such delivery off the sales volumes will be your accountability.

Requirements:

Key Responsibilities:

• Meet & exceed budgeted/forecasted sales volumes for your channel by Partner.
• Optimise sales volumes within each environment.
• Conduct regular rhythm sessions with our partners with a view of growing sales volumes
• Conduct monthly campaign review sessions with our partners Leadership teams.
• Be in the field with both Telesales & Face-to-Face Agents on a regular basis.
• Report on results daily, weekly & monthly as agreed with your upline & business.
• Collaborate with & leverage our Group to optimise your channel.
• Manage stock through our Operations teams to ensure product fulfilment for our customers.
• Build great relationships with our distribution partners.

Key Requirements:

• Proven success in leading direct sales campaigns.
• Proven track record of leading and building successful sales teams within a Face to Face &/or Telesales environment.
• Demonstrated ability to collaborate with the product, marketing and finance teams.
• A track record of delivery of sales volumes working through third parties.
• The ability to translate strategy into execution and deliver results.
• Strong and professional communication skills - written, verbal, presentation.
• A strong sense of urgency for reaching goals and key deliverables.
• Extremely self-motivated with a diligent work ethic.
• High level of integrity.

Education and Certifications:

• At least 6 years’ work experience in direct sales ( Face to Face sales, Telesales, or similar ).
• At least 3 years leading a direct sales team.
• Experience in driving sales through third parties is desirable
• National Senior Certificate or NQF 4 equivalent

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Job Description

• Organise events with master precision. Planning should include timelines, budgets, themes and measurables to understand the success of each event.
• Ensure that each event is carefully budgeted for. Be skillful in the art of cost-saving by using vendor networks to your favour.
• Make certain that events run smoothly. 
• Work with the Marketing team to make the campaign come alive! Understand the Ignition brand but be creative in how this is executed.
• Deliver our Star of the Month and Quarterly Leadership Awards, and ensure winners are uploaded to our digital Wall of Fame timeously.
• Understand how to strategically measure the success of events & how they impact on the overall business.
• Replicate Ignition’s culture in Durban into the Cape Town office.
• Represent the Voice of the Employee in Cape Town – understand the painpoints that exist and be bold in making changes with the goal of keep employees happy and motivated.
• Represent virtual culture and execute team builds for US colleagues. Understand and measure what success looks like for remote workers.
• Virtually manage our small Johannesburg office to also replicate events happening in Cape Town and Durban.

Requirements:

• Minimum 3 years event management experience (branding and/or marketing experience would be a bonus)
• Valid drivers license plus ow vehicle required
• Be open to flexible working hours (11am – 7.30pm, but later shifts may be required)
• Creative flair and eye for detail
• Data driven
• Excellent organisational and execution skills
• Calm under pressure
• A natural team player. Always willing to help to get the job done