Job Vacancies at Siemens

Role Headline

• Coordinates all Service operations and delivery activities and controls the execution. Implements rules and regulations and leads Service operations and delivery teams of professionals

Responsibilities of the Role

• Implements internal rules and regulation.
• Ensures adherence to defined guidelines, processes, and procedures.
• Acts as first level escalation instance.
• Provides suitable work environment and implements people management processes.
• Coordinates Service operations and delivery activities and controls the execution according to the organizational guidelines.
• Leads and/or coordinates a group of dedicated qualified professionals locally to achieve the targets set.
• Prioritizes and assigns tasks to the team members and checks progress of agreed transactions and workflows to ensure timely completion.
• Responds to operations related enquiries, as an escalation point of contact.
• Reports accurately and timely to accountable management.
• Oversees and manages dedicated administrative support operations and processes with an assigned team (technical, sales support/administration, inside sales or e-commerce).
• Prioritizes and assigns tasks to team members and monitors progress to ensure timely completion.

Qualifications And Experience

• Relevant Diploma/Degree in general management, Supply chain Management
• At least 3 years’ experience in management of people, process, and technology.
• Good organizational and effective team leadership skills.
• Experience in coaching and mentoring teams daily

Attributes and skills

• Connect easily with people
• Able to think creatively and apply new ideas to overcome objections and barriers
• Highly organized and can manage people
• In-depth knowledge of performance metrics
• Able to work comfortably in a fast-paced environment
• Interpersonal skills i.e., people skills, communication skills, phone skills, confident to speak to customers, proactive self-learner, team player, good work ethic, problem solving skills

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Role Headline

• Analyzes and develops the elements of Procurement and/or Logistics processes, in order to achieve and implement highly efficient Procurement/Logistics standards within (an) assigned organization unit(s).

Responsibilities Of The Role

• Analyzes and constantly optimizes the organization´s processes to enhance performance.
• Establishes, monitors, updates, and benchmarks metrics, and derives and proposes measures to improve.
• Provides analyses as required by Logistics / Supply Chain Management.
• Proposes and takes over responsibility for defined and assigned improvement projects.
• Initiates and implements supplier improvement programs.
• Establishes operational vendor relations, identifies and resolves vendor conflicts.
• Establishes SCM oriented customer relations in order to meet customer expectations.
• Cooperates with the internal Procurement, Controlling and Logistics functions to ensure acceptance of and adherence to SC processes, guidelines, and tools.
• Analyses and completes Customs Declaration for all Imports and Exports
• Communicates with external auditors in accordance with the superior.
• Contributes to projects, work groups and the training of new employees in the area of expertise.

Qualifications And Experience

• Grade 12
• Warehousing / Logistics Degree or Degree
• International Trade Relations (EU; China; Canada; USA; UK; India)
• 3-5 years Customs/SARS declaration / SARS Cargowise / Warehousing / Inventory / Logistics will be advantageous.
• Computer – Basic Excel & Word.
• SAP Returns (RECO / PEGA)
• SAP Spiridon IM & WM
• NDS Drop Shipments

Attributes And Skills

• Customer Focus
• Efficiency & Effectiveness on Declarations Facilitation and Processing
• Operate in High Stress Environment
• Computer Literacy
• Country specific import/export requirements
• Compliance - Culture of Admittance
• Pay attention to detail