Jobs at Absa Group

To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Job Description

• Drive embedment and benefit realisation of core credit systems by providing end-user support, managing data quality improvements in South Africa and Rest of Africa, and recommending system or process improvements
• Ensure that the data quality policies, standards, frameworks, processes, procedures, applicable regulatory requirements and other controls to be applied.
• Provide subject matter expertise and support to Credit Risk and related teams as well as the data quality (DQ) with the operational implementation objectives.
• System and data support required for Algorithms Credit Manager (ACM/CAP) and Spear.
• Manage the end-to-end change process for the system, people, data and process aspects of the ACM/CAP and Spear.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Drive Financial Targets

• Maintain primary ownership of a portfolio of client accounts, differentiated by the level of complexity of the client base.
• Ensure the long-term sustainability of the portfolio by establishing relationships with new clients and solution-based up selling to existing clients.
• Make effective use of the client planning and solutioning tools (Sales tools) to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
• Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Accounts.
• Track and monitor the financial performance of the portfolio by utilising the Sales Funnel and VAPM tools.
• Apply risk-based pricing for all new sales and pricing reviews in line with the RB pricing policy.
• Operate and position RBB in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.
• Achieve sales targets relevant to the strategic initiatives and drivers of the Accounts portfolio.

Relationship and Service Management

• Actively develop strong advisory client relationships with key decision makers, utilising the networking skills of senior RBB Executive where the opportunity arises.
• Conduct regular client visits in accordance with the Account Value Proposition and initiate changes to RBB Product by providing input into product development to better service our clients.
• Prepare holistic, comprehensive, high quality call reports for distribution to all relevant stakeholders and Credit Analyst to shorten the lead-time of credit applications.
• Make use of middle- and back-office support networks to ensure effective on-boarding and complete end-to-end service delivery.
• Take ownership of client complaints that originate from the RE's area of responsibility and accountability and log on to the Client Compliment and Complaints system as per the prescribed policy and procedure guidelines. This will allow business to track actions to improve on service levels.
• Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. Stay abreast of new industry developments and clients' market position.
• Take actions to build and maintain sustainable client relationships that continuously create sustainable value for RBB.

Manage Risk Assessment

• Adhere to the bank's policies and procedures and ensure compliance.
• Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation relevant to the deals that the RE has on boarded.
• Ensure that all outstanding collateral conditions are met.
• Manage high credit risk clients in conjunction with the credit team by conducting regular client reviews.
• Apply appropriate solutions according to the risk profile and credit appetite within the industry.

Drive Team Work

• Co-operate and work well with others in the pursuit of organisational objectives and team goals. Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
• Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
• Share information and make others aware of information that may be useful to them.
• Develop supportive relationships with colleagues and create a sense of team spirit.
• Develop and maintain contacts with Specialists in other areas of RBB and the Group.

Self-Development

• Attend relevant economic environmental business forums to be able to raise client conversations to a strategic level.
• Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximise revenue and profitability.
• Take responsibility for personal learning to help develop pro-active career and life attitudes.
• Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements

• B-degree in commerce/marketing/ finance (NQF 7)
• 5-8 years of sales and financial experience in a commercial banking environment.
• At least five (5) years experience and knowledge in the dynamics of the market place and industries (global, regional and local)
• At least five (5) years experience in driving business and solution across divisional silos (e.g. segment, credit, product) and product silos’ and access wide set of products (e.g. FX, Trade Finance)
• At least five (5) years experience in evaluating and understanding complex company financials and other economic trends.
• In-depth understanding of credit solutions - Internal networking / credibility
• At least five (5) years experience in structuring a good complex credit solution and guiding the credit process with the required parties
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

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The purpose of this role is to be accountable for the product design, development, deployment and management of the respective product portfolio for propositions and alternative revenue. To enable the fulfilment and implementation of the respective value propositions and ongoing implementation and management of new and existing products in the respective product portfolio.

Key Accountabilities
Job Description
Accountability: product design and development

• Provides the design and development of new and existing products, taking to market and run of compelling and commercially viable product propositions spanning the product lifecycle;
• Drives innovation around the product development and management cycle.
• Prepare business cases for new product developments.
• Manage marketing collateral of wealth-owned banking and credit products.
• Responsible for the operational query resolution on all aspects of the respective product portfolio relating to product propositions

Accountability: Product Management

• Collaborates with the respective stakeholders in ensuring that product value propositions seamlessly integrate into segment and sector value propositions to support “golden baskets” and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commercial and customer shapes.
• Management and coordination of activities relating to roll out of new products and product enhancements.
• Responsible for updates and change of product and process documentation.
• Provides exception reporting on rate and fee deviations and revenue leakage in maintaining key product performance indicators for the respective product portfolio
• Implementation of new product or changes to existing products into the business.
• Manage specific product back-book and clean-up initiatives
• Leverages the pricing team for implementation of annual re-pricing processes, maintaining pricing tables drafting of communication and related marketing material.
• In collaboration with the pricing team conduct annual (bi-annual) review of product pricing and recommends pricing guidelines to ensure market competitiveness
• Provide recommendations for the review cycle of pricing changes and communication thereof.

Accountability: Control

• To ensure optimal and compliant control environment within the respective product portfolio that appropriately balance risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of rbb.

Accountability: Stakeholder Management

• Responsibility for service monitoring from product providers and monitors client experience with particular emphasis on banking products.
• Ensures service delivery is in line with sla’s.
• Drive interaction with all relevant infrastructure areas across the business in addressing product management requirements and priorities.
• Drive relevant communication related to product changes or new product implementations.
• Participate in group-level activities and forums that impact the respective product portfolio.
• Effectively communicate developments within areas of activity to all relevant internal and external stakeholders.

Accountability: Finance

• Monitor financial performance of products within the bank by reviewing financial KVD’s
• Compile medium term plans (MTP) and short term plans (STP) budgets on an annual basis and track performance against these budgets
• Quarterly compilation of revised annual forecast (RAF)
• Understand financial impact of product development and marketing activities in order to align with budgets available

Accountability: Product Strategy

• Develop and implement new products that meet the defined retail bank target market, customer segment needs and strategic and operational requirements which have been established via regular customer needs analysis and strategic reviews
• Manage the respective products by aligning to the product lifecycle stage i.e. from concept to back booking
• Understand and interpret products based on robust analysis and aligned with the respective portfolio strategy i.e. financial models, customer survey findings and overall product strategy resulting in informed recommendations as to the future direction ⁄strategy of the product portfolio across the bank
• Assume responsibility for performance monitoring and proactive management of the products by understanding the key performance drivers including behavioral trends, financial indicators and growth ⁄performance metrics
• Report to EXCO and relevant product head on the performance of the specific product portfolio, via the monthly EXCO and product dashboard report on the individual products' performance and trends in the market
   

Perform all other duties as reasonably assigned

Knowledge & skills:
 

• Competent problem solving
• Strong analytical skills
• Knowledge of life insurance products
• Knowledge of life insurance market
• Innovative “out of the box” thinking
• Project management skills
• Working knowledge of product environment
• Cross functional influence and engagement
• Good stakeholder management and communication skills required
• Knowledge of competitor products

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To lead and manage the sales team in delivering on the Absa Home Loans growth objectives. To influence and collaborate with the RBB regional team leveraging growth opportunities for AHL within the regional context.

Key Accountabilities
Job Description
Accountability: Sales performance

• Develop, align and direct the execution of the sales plan, in line with AHL strategy, by specifying the priorities for delivery. Mobilise regional sales team by ensuring adequate level of capacity and capability
• Lead target setting and contract performance objectives with relevant channels and sources in line with market potential
• Manage and control the achievement of business growth through effective contracting and monitoring of targets
• Influence and manage the channel mix by identifying performance optimisation interventions that improve sales results
• Effective pipeline value-based prioritisation (profitable business growth in line with risk appetite) and management. Implies optimisation of conversion ratios across the value chain based on most profitable business.
• Analyse, interpret management information and produce relevant reports that explain trends and use this to identify performance gap-closing interventions
• Anticipate tactical strategy and sales practice issues and proactively develop solutions to enhance the quality of the problem resolution.
• Proactively lead and manage the sales team to deliver on the AHL growth objectives.
• Build a sustainable high-performance sales culture and be accountable for team targets
• Drive sales rigour through the implementation of effective daily sales practices
• Draw on aptitude and talent to close deals that require specialist input or bespoke solution for a client
• Lead and coordinate the structuring of complex deals for wealth, private and business banking clients
• Deliver on all value drivers as per the regional home loans scorecard
• Understand localised markets and competition; and drive localised targeting to optimise opportunities

Accountability: Customer service

• Establish a customer service excellence culture within the sales team by developing tactical strategies which enable exceptional service to customers.
• Drive and monitor hl customer experience standards within the sales team by remediating service failures and identifying root causes of service breakdown.
• Collaborate across the value chain to develop corrective actions to proactively remediate customer service issues to uphold a high-level of customer experience.

Accountability: People and Culture

• Create an engaging, enabling and productive work climate aligned to the employee value proposition
• Lead and drive the colleague agenda for AHL within the sales team
• Embed a sustainable performance management & development culture
• Establish and maintain a succession plan for key roles
• Act as a mentor and coach to the sales team members to drive a high-performance sales team
• Drive the sales capability development by identifying training needs. Monitor and approve training budget and review training expenditure to ensure that allocated funds were utilised.
• Drive innovation and influence change
• Drive franchise value within the sales team

Accountability Control ⁄ Risk management

• Implement corporate governance and compliance policies in order to identify and manage risk
• Responsible for the implementation of corrective actions arising from audit findings relating to sales team
• Ensure that information security principles and logical systems access controls are well-understood by all team members and adhered to
• Drive and monitor the completion of compulsory compliance training by sales staff by verifying completed training statistics
• Apply consequence management where applicable in support of organisation and compliance policies
• Ensure that policies, procedures and standard guidelines, processes, risk management frameworks and control requirements are in place and well-understood by team members.

Education And Experience Required

• B-degree in commerce or equivalent NQF level 7 qualification
• At least five (5) years of target-driven sales experience within financial services
• At least 3 years sales management experience
• Previous Property Finance experience will be an advantage
• Home Loans management experience in a financial institution will be an advantage

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We are looking for a Quantitative Analyst to join the Derivative Counterparty Exposure Management (DCEM) Team. To accurately measure Absa’s trading book exposures so that it can be managed and mitigated and communicate accurate risk measures to Front Office and risk.

Job Description

Accountability: Pre-Deal Risking (15%)

• Provide accurate and timely responses to Front Office for exposure requests prior to trade
• Support Front Office requests for ad-hoc information as well as assisting with structuring of trades to ensure exposure remains within limits
• Support other Credit and Infrastructure staff with understanding of underlying exposures related to complex deals
• Interact with fellow DCEM colleagues and Absa Market risk to gain consensus on calculation estimates for material trades
• Address all aspects of derivative credit exposure relating to New Product Approvals (NPA) and Structured Trade Reviews (STR)
• Maintain an audit trail of risking of complex trades

Accountability: Calculation of Derivative Credit Exposure (40%)

• Oversee the efficient and accurate risking of all derivative exposures in line with current market and Group best practice, refreshed on a daily basis
• Develop and monitor efficient and accurate processes for manual overrides and marginal risking, while striving to put in place system solutions that minimise both.
• Support advancement to more capital-efficient models in compliance with existing regulatory framework – including interpretation of new regulations and guidance to capital management and front office regarding choice of new regulations and impact at trade level

Accountability: Systems and Process (15%)

• Assist in maintaining existing system framework – including Sigma, Qlikview models and all ETL layers connecting these systems / processes
• Provide business requirements to IT for changes and new methods to ensure accurate implementation of changes. This includes working closely with IT to test implementation and troubleshoot issues which may arise
• Documentation, validation and backtesting of models – either as part of annual review process or for any new model which is developed

Accountability: Governance & Compliance (15%)

• Produce regular management information to monitor trends and highlight variances
• Ensure adherence to all relevant Absa and Group policies relating to derivative exposures
• Co-ordinate testing and verification of risking models on an annual basis
• Implement and oversee a control framework relating to all aspects of operations

Accountability: Training and Stakeholder Education (15%)

• Provide senior credit representatives insight into risking approach for material trades
• Educate regional and local business representative on methodology and approach taken to calculate PFE
• Explain impact of new trades to front office and provide advisory service to re-structure trade pattern in order to facilitate trading within limits

Education And Experience Required

• Strong derivative knowledge required.

Either Credit Or Market Risk Experience Required.

• Minimum 3 years in investment banking.
• Quantitative degree preferable
• CFA / PRIMA preferable

Knowledge & Skills: (Maximum of 6)

• Derivatives knowledge of Forex, Interest Rate Derivatives, Credit Derivatives, Commodities, Fixed Income and Money Markets – pricing and risking (Advanced)
• Financial and mathematical knowledge and skills (Advanced)
• Broad quantitative and regulatory knowledge surrounding derivatives and financial markets (Advanced)
• Stakeholder Management Skills (Solid)
• Sound knowledge of Banking Credit (Solid)
• Knowledge of relevant accounting standards (Solid)

Competencies: (Maximum of 8 competencies)

• Market and Credit Risk knowledge
• Personal & Interpersonal Skills
• Business Skills
• Technical Knowledge
• Commercial Effectiveness
• Control Environment
• Managing pressurized work environment
• Key stakeholder management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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To provide specialist support and direct output to the Senior Manager Supplier Diversity and Business for the development of strategy, framework, standards and compliance reporting for Supplier Development and Diversity, Local and Preferential Procurement and driving initiatives to secure regulatory and social license to operate across the Absa Group. Support the translation of strategy into action and build the Supplier Diversity, Local and Preferential Procurement capability and competency and find suitable suppliers that can participate in Absa’s sourcing processes. Collaborate closely with Group Exco members and build collateral relations with senior stakeholders in business, countries and Group Procurement to ensure an effective Supplier Development and Diversity framework and programme aligned to Absa requirements is embedded.

Job Description
Accountability: Supplier Development and Diversity, Local and Preferential Procurement

• Define and develop supplier diversity and development, local and preferential framework and strategy to meet regulatory targets and give effect to Absa’s “playing a shaping role in society” strategic tenet.
• Define and develop standards for supplier development and diversity, local and preferential procurement and ensuring that these standards are embedded in Absa’s tender and contracting processes and monitoring the compliance thereof.
• Provide ongoing advice and direction to the operational environments into policies, procedure, legislative and regulative operations whilst maintaining the appropriate commercial, compliance and regulatory balance.
• Continuously develop and maintain healthy collaborative cross functional working relationships with the respective Managing Executives, EXCO members, Group Category Procurement, Business Heads of Procurement and Enterprise Development teams to create an active awareness of the need to increase local and preferential procurement; supplier development and diversity through transformation of the Third Party spend base.
• Co-ordinate, collaborate and actively work with Business Units, Absa Regional Office and Group Category Procurement teams to integrate the internal value chain for all back office and support functions and suppliers to structure relevant programmes and initiatives that meet and/or exceed the prevailing regulatory targets and generate demonstrable and sustainable year-on-year supplier development, local and preferential procurement impacts in local economies and communities.
• Ensure that processes and systems are in place to drive supplier development and diversity, local and preferential procurement programmes and ensure timely and accurate monthly, quarterly and annual reporting of supplier development, local and preferential procurement performance inclusive of updating the Business Intelligence system as input towards the Absa annual integrated reporting requirements.
• Support the integration of Group Procurement, the Absa Regional Office and Business Unit outputs with the overall Sustainable Development Strategy.
• Support the annual BBBEE verification in South Africa for supplier development and preferential procurement.
• Review performance against FSC scorecard and as prescribed by the Group Executive, discuss gaps and agree action plans to close gaps.
• Facilitate knowledge transfer forums to grow a best-in-class Supplier Diversity and Development discipline.
• Implement leadership reports, providing tracking on key Procurement and departmental KPI’s.
• Develop a knowledge hub of all the organisation’s Supplier Diversity systems, processes and critical data elements and standards.
• Establish, build and maintain an Absa wide database of diverse suppliers by finding sources, mining those sources and qualifying suppliers in terms of suitability and development needs.

Accountability: Change and Programme Management

• Ensure that the necessary attention is given to problematic initiatives or programmes and manage escalated issues impacting on deliverables and review risks, issues and mitigating actions that have been put in place.
• Develop and/or update training materials as required and support Business and beneficiary suppliers with pre-funding and post funding implementation processes and systems.
• Evaluate, recommend for approval and oversee implementation of business cases for supplier development funding and work closely with Group Procurement Category Heads of Procurement, Business Unit enablement teams, BU Heads of Procurement and Credit and Enterprise Development teams to create alignment between the different initiatives and ensure that benefits realization is appropriately recorded and realised.
• Execute implementation plans to deliver quality results within defined timelines.
• Analyse effectiveness of processes and systems in use in the department and make recommendations for improvements.
• Agree and manage service offerings and SLAs with internal customers (agree annually and measure on a monthly basis).

Accountability: Risk Management

• Ensure that processes, control requirements and risk management frameworks that impact the area are documented, managed and understood.
• Manage all business risk activities, including assurance, conformance testing and management self-assessment to implement Group Risk and Compliance requirements within the operating environment.
• Work with Absa Internal Audit and Assurance functions during the scoping of audits to ensure fair coverage. .
• Assist in executing corrective actions to remediate deteriorating risk metrics.
• Conduct post mortem or lessons learnt exercises and debriefing sessions to ensure transfer of knowledge across the Absa Group and assist in the prevention of recurrence.
• Working with managers/professionals in the team, develop Detailed Risk and Control Assessments (DRACA's) for the function and update at the required intervals (normally quarterly). Complete attestations to testify to the adequacy of controls on request.
• Ensure that the responsibilities for physical and systems access control and information security requirements are understood.

Education And Experience Required

• B.Com degree or relevant commercial equivalent or Engineering or Law degree.
• MBA or MBL preferred.
• Essential to have a minimum of 5-10 years general working experience across multiple industries or multiple disciplines in financial services with Operational Procurement, Strategic Procurement, Supplier and Enterprise Development and/or Supplier Relations Management experience.
• Preferable to have a minimum of 5-10 years upper middle management experience.
• Essential to have a minimum of 5 years senior stakeholder management experience.
• Essential to have a minimum of 3 - 5 years in-depth working experience of BBBEE Act, Sectorial Codes of Good Practice, preferable in the Financial Services Sector and or in the general high impact industries and or public sector.

Knowledge & Skills:

• Broad Based Black Economic Empowerment principles and application
• High level of PC literacy, presentation and report writing
• Financial Management
• Project Management
• Human resource management
• Communication and Influence across a range of senior stakeholders, suppliers and government
• Strategic planning and implementation
• Contract Management and Legal risk management
• Problem solving and decision making

Competencies:

• Entrepreneurial and Commercial thinking
• Formulating strategies and concepts
• Persuading and influencing
• Leading, supervising and working with people
• Applying expertise and technology
• Adapting and responding to change
• Planning and organising
• Coping with pressures and setbacks
• Delivering results and meeting customer expectations
• Deciding and initiating action
• Demonstrate candor, ability to respectfully challenge senior leadership
• Strong detail orientation

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)