Jobs at Excellerate JHI

About the role

• We are looking for a proactive Lease Administrator to join our team where you will be instrumental in managing the lease agreement administration processes, including new deals, renewals and tenant administration. If you have a meticulous approach to property management and a dedication to maintaining operational excellence, we encourage you to apply.

What you will bring

• Minimum Grade 12
• At least 3 years relevant experience, including direct client interfacing and comprehensive administrative support.
• Knowledge of the commercial leasing process and documentation
• Proficiency in MS Office – Excel, Word, Outlook.
• Proficiency in property management systems, example SAP, MDA, specifically contract creation.
• Proficiency in financial aspects such as the financial implications of lease terms (e.g., security deposits, rent increases, service charges).
• Strong telephone etiquette
• Excellent administrative and organizational abilities.
• Effective verbal and written communication skills for interacting with landlords, tenants, legal professionals, and other stakeholders involved in lease administration.
• Ability to maintain accurate lease records, documentation of communications, and adherence to document retention policies as per legal requirements.
• Working knowledge of the Financial Intelligence Centre Act (FIC Act)

What you will be doing

In this role you will play a pivotal role in managing lease administration processes. If you thrive in a detail-oriented environment, excel at communication and organization, and have a keen interest in real estate administration, this opportunity is perfect for you. The main responsibilities will include:

• Managing New Lease Deals: You'll oversee the creation and processing of new lease agreements, ensuring accuracy and compliance with legal standards.
• Handling Lease Renewals: Initiate and manage the renewal process in advance of lease expirations, ensuring timely completion of all required paperwork.
• Tenant Administration: Draft cover letters for lease agreements and maintain organized tenant files, ensuring all documents are properly filed and easily accessible.
• Ensuring Data Integrity: Track and follow up on all essential documents and securities related to leases, ensuring completeness and compliance.
• Tenant and Public Interaction: Serve as a point of contact for tenant inquiries and complaints, ensuring timely resolution or escalation as needed.
• Internal Collaboration: Work closely with internal teams to address tenant queries efficiently and support seamless lease administration processes.

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About the role

• We are seeking a National Senior Operations Manager to ensuring the portfolio’s repairs and maintenance, upkeep of the centres, and the Capital budgets are executed and managed as well as legislative items, and general building administration.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• A facilities-related tertiary qualification

Additional demonstrable requirements:

• Facilities Management
• Contract management, elementary financial management
• Knowledge of Company policies and procedures, in-depth knowledge of lease agreements,Budgeting &
• Financial Management
• Business writing skills
• People management skills
• IT literacy
• Administration skills
• Driver's license

What you will be doing

In this role, you will:

• Ensuring all Condition Assessments are conducted by Operations Managers monthly
• Collation and management of Hard Services - annually renewable, responsible for the SLA
• Collating, managing, and ensuring the maintenance of the Asset Registers
• Assist Operations Managers with selective issues onsite that they cannot resolve themselves, part hereof to empower the Operations Manager to be able to conduct the task if repeated
• Ensure that the Operations Managers follow governance regarding the rules and regulations of the client's Property Fund and legislation.
• Involvement with Tenant Installations as and when required - be prepared for each project above R50K + tender procedure + site meeting appointment of contractor and management of the project
• Management of Soft Services where service providers are breached
• Assist and guide Operations Managers in the preparation of tenders as required, the final goal will be to sign Tenders off once prepared by the Operations Managers
• Meeting with the Operations team monthly to discuss planning going forward, issues being experienced onsite
• Confirming correct costing for certain work to be done to ensure governance and compliance in conjunction with the Approval Framework of the client's Property Fund
• Sourcing of new vendors as per the new BEEE requirements
• Building Inspections with Operations Managers per site