Jobs at Footgear SA

What You’ll Be Doing

• Customer game on point – Giving customers top‑tier service and making every visit a win
• Merch on lock – Keeping the store looking fresh, clean, and on brand
• Stock & security – Following loss‑prevention rules and looking after the goods
• Team support – Keeping the store neat, organized, and ready for business

Who We’re Looking For

• People‑focused with good energy – You enjoy engaging with customers
• Reliable & proactive – You take initiative and don’t wait to be told
• Positive mindset – Willing to learn, grow, and level up
• Trustworthy & responsible – You handle responsibilities and take pride in your work

Requirements

The Must‑Haves

• Grade 10 (matric preferred)
• No experience needed (retail or sales experience is a bonus)
• Able to work weekends, public holidays & shifts
• Confident communicator with strong people skills
• Comfortable promoting products and chatting to customers
• Basic computer skills

Closing Date: 13 May 2026

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Key Responsibilities

Sales & Performance

• Achieve and support store monthly sales targets (turnover, units per transaction (UPT), and average transaction value (ATV))
• Monitor daily sales performance and provide feedback to the team to improve results
• Drive conversion rates through active selling and customer engagement

Team Leadership & People Management

• Supervise and support team members to meet individual and team sales KPIs
• Conduct on-the-floor coaching and provide regular performance feedback
• Assist in managing staff attendance, punctuality, and productivity in line with company standards
• Support implementation of performance improvement plans (PIPs) where required

Customer Experience

• Ensure delivery of excellent customer service standards aligned to Footgear expectations
• Monitor and reduce customer complaints, ensuring resolution within required turnaround times
• Drive customer engagement behaviors (greeting, upselling, product knowledge)

 Stock Control & Merchandising

• Oversee stock accuracy through regular counts and adherence to stock control procedures
• Minimize stock loss by maintaining shrinkage within acceptable company thresholds
• Ensure visual merchandising standards are implemented and maintained
• Drive stock replenishment to ensure product availability and sales optimisation

Store Operations & Compliance

• Ensure store is compliant with company policies and procedures requirements
• Maintain store standards in line with housekeeping and health & safety guidelines
• Support preparation for internal audits and stock takes, ensuring documentation is accurate and up to date
• Ensure all cash handling procedures are followed with zero tolerance for variances

Visual Merchandising & Brand Standards

• Ensure all visual merchandising is implemented in line with Company guidelines and seasonal campaigns
• Monitor and improve product presentation to drive sell-through and customer engagement
• Ensure key product lines are positioned to maximise sales performance and visibility
• Conduct regular floor walks to identify and correct merchandising gaps
• Implement and maintain promotional displays within required timelines
• Ensure pricing accuracy and ticketing compliance across all merchandise
• Drive team accountability for always maintaining consistent visual standards

Reporting & Administration

• Assist with completion of daily, weekly, and monthly store reports (sales, stock, staff performance)
• Monitor key store metrics and escalate performance risks
• Ensure accurate capturing of data on all relevant systems

Requirements

• Matric (Grade 12) preferred
• Minimum 2–3 years’ retail experience (supervisory experience advantageous)
• Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
• Strong leadership and team management skills
• Strong understanding of retail KPIs (sales, shrinkage, conversion, ATV, UPT)
• Ability to work retail hours, including weekends and public holidays
• Good Interpersonal skills

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Key Performance Areas (KPIs)

Sales & Revenue Performance

• Achieve and exceed monthly sales targets
• Drive conversion rate (foot traffic to sales)
• Increase Average Transaction Value (ATV) and Units Per Transaction (UPT)
• Improve overall store productivity

Team Leadership & Performance

• Lead, motivate, and develop a high-performing sales team
• Drive sales per employee and team productivity
• Manage staff performance, training, and development
•  Foster a positive, engaging store culture

Customer Experience

• Deliver exceptional in-store service and brand experience
• Improve customer satisfaction and retention
• Resolve customer complaints efficiently 

Stock & Inventory Management

• Maintain accurate stock levels through effective receiving, processing, and replenishment of merchandise
• Drive inventory turnover and sell-through rate
• Minimise shrinkage and stock loss
• Ensure accurate stock control and replenishment

 Visual Merchandising & Store Standards

• Execute and maintain visual merchandising standards
• Ensure store layout drives sales and customer engagement
• Support promotions and product launches

Operational Excellence

• Manage daily store operations and compliance
• Control store expenses and labour productivity
• Ensure adherence to company policies and health & safety

Key Responsibilities

• Drive store sales and achieve monthly turnover targets
• Lead, coach, and motivate your team to deliver outstanding customer service
• Ensure excellent visual merchandising standards in line with brand guidelines
• Manage stock control, shrinkage, and inventory processes
• Oversee daily store operations including opening/closing procedures
• Analyse sales reports and implement action plans to improve performance
• Train and develop staff in line with company standards
• Maintain compliance with company policies, procedures, and labour legislation
• Build strong customer relationships to drive repeat business

Requirements

• Grade 12 / Matric preferred
• Relevant retail qualification (advantageous)
• Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
• 3–5 years’ experience in a retail supervisory or store management role
• Proven track record in achieving sales targets
• Strong leadership and people management skills
• Experience with stock management and retail systems
• Ability to work retail hours, including weekends and public holidays

go to method of application »

Key Responsibilities

Sales & Performance

• Achieve and support store monthly sales targets (turnover, units per transaction (UPT), and average transaction value (ATV))
• Monitor daily sales performance and provide feedback to the team to improve results
• Drive conversion rates through active selling and customer engagement

Team Leadership & People Management

• Supervise and support team members to meet individual and team sales KPIs
• Conduct on-the-floor coaching and provide regular performance feedback
• Assist in managing staff attendance, punctuality, and productivity in line with company standards
• Support implementation of performance improvement plans (PIPs) where required

Customer Experience

• Ensure delivery of excellent customer service standards aligned to Footgear expectations
• Monitor and reduce customer complaints, ensuring resolution within required turnaround times
• Drive customer engagement behaviours (greeting, upselling, product knowledge)

 Stock Control & Merchandising

• Oversee stock accuracy through regular counts and adherence to stock control procedures
• Minimize stock loss by maintaining shrinkage within acceptable company thresholds
• Ensure visual merchandising standards are implemented and maintained
• Drive stock replenishment to ensure product availability and sales optimisation

Store Operations & Compliance

• Ensure store is compliant with company policies and procedures requirements
• Maintain store standards in line with housekeeping and health & safety guidelines
• Support preparation for internal audits and stock takes, ensuring documentation is accurate and up to date
• Ensure all cash handling procedures are followed with zero tolerance for variances

Visual Merchandising & Brand Standards

• Ensure all visual merchandising is implemented in line with Company guidelines and seasonal campaigns
• Monitor and improve product presentation to drive sell-through and customer engagement
• Ensure key product lines are positioned to maximise sales performance and visibility
• Conduct regular floor walks to identify and correct merchandising gaps
• Implement and maintain promotional displays within required timelines
• Ensure pricing accuracy and ticketing compliance across all merchandise
• Drive team accountability for always maintaining consistent visual standards

Reporting & Administration

• Assist with completion of daily, weekly, and monthly store reports (sales, stock, staff performance)
• Monitor key store metrics and escalate performance risks
• Ensure accurate capturing of data on all relevant systems

Requirements

• Matric (Grade 12) preferred
• Minimum 2–3 years’ retail experience (supervisory experience advantageous)
• Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
• Strong leadership and team management skills
• Strong understanding of retail KPIs (sales, shrinkage, conversion, ATV, UPT)
• Ability to work retail hours, including weekends and public holidays
• Good Interpersonal skills

go to method of application »

What You’ll Be Doing

• Customer game on point – Giving customers top‑tier service and making every visit a win
• Merch on lock – Keeping the store looking fresh, clean, and on brand
• Stock & security – Following loss‑prevention rules and looking after the goods
• Team support – Keeping the store neat, organized, and ready for business

Who We’re Looking For

• People‑focused with good energy – You enjoy engaging with customers
• Reliable & proactive – You take initiative and don’t wait to be told
• Positive mindset – Willing to learn, grow, and level up
• Trustworthy & responsible – You handle responsibilities and take pride in your work

Requirements

The Must‑Haves

• Grade 10 (matric preferred)
• No experience needed (retail or sales experience is a bonus)
• Able to work weekends, public holidays & shifts
• Confident communicator with strong people skills
• Comfortable promoting products and chatting to customers
• Basic computer skills

Closing Date: 13 May 2026

go to method of application »

What You’ll Be Doing

• Customer game on point – Giving customers top‑tier service and making every visit a win
• Merch on lock – Keeping the store looking fresh, clean, and on brand
• Stock & security – Following loss‑prevention rules and looking after the goods
• Team support – Keeping the store neat, organized, and ready for business

Who We’re Looking For

• People‑focused with good energy – You enjoy engaging with customers
• Reliable & proactive – You take initiative and don’t wait to be told
• Positive mindset – Willing to learn, grow, and level up
• Trustworthy & responsible – You handle responsibilities and take pride in your work

Requirements

The Must‑Haves

• Grade 10 (matric preferred)
• No experience needed (retail or sales experience is a bonus)
• Able to work weekends, public holidays & shifts
• Confident communicator with strong people skills
• Comfortable promoting products and chatting to customers
• Basic computer skills

Closing Date: 13 May 2026