Jobs at Momentum

Role Purpose    

• Momentum Insure is looking for a Recruitment Consultant for 12 months. The Recruitment Consultant will provide talent sourcing and recruitment services in order to support the business’ current and future talent requirements that will empower the business to achieve its objectives.

Requirements    

• A Bachelor’s Degree
• 3 - 5 years of recruitment experience in the Insurance or Financial Services environments
• Financial Services experience will advantegous    

Duties & Responsibilities    

• Proactively develop and maintain suitable talent pools
• Collaborate with business stakeholders and HC team in order to determine talent pool requirements.
• Provide guidance and consult with business stakeholders to determine, plan and forecast current and future recruitment needs.
• Plan sourcing, selection and screening approach to best meet business requirements.
• Build talent pools of suitable applicants and candidates through a proactive talent search capability.
• Set up and maintain talent sourcing channels such as social media, databases, associations and search engines to uncover talent.
• Successfully source critical, high value and scarce skilled candidates by sourcing passive and active candidates that fit the culture of Momentum Insure.
• Proactively develop an internal and external talent database to increase recruitment responsiveness and effectiveness.
• Conduct regular quality assurance of the candidate database to ensure data integrity.
• Conduct first stage screening interviews with candidates and business where required.
• Collaborate with business stakeholders and Human Capital team in order to determine short- and medium-term recruitment requirements.
• Provide external talent search capability and headhunting services to the business.
• Coordinate the advertisement of roles through various channels in line with business requirements and relevant standards.
• Leverage resources to screen and attract high calibre candidates through various social and professional networking sites and channels.
• Screen and shortlist candidates and facilitate interviews between suitable candidates and business stakeholders.
• Manage consistent recruiting, interviewing and hiring processes that support the employer brand and create a positive candidate experience.
• Ensure that relevant psychometrics tests are conducted, and feedback is incorporated into the recruitment process
• Guide and advise business stakeholders to effectively influence the hiring process in order to ensure the selection of top talent and support the achievement of Employment Equity targets.
• Facilitate the offer negotiation process by objectively determining candidates' salary expectations in line with remuneration philosophy.
• Regularly provide feedback to stakeholder throughout the recruitment process.
• Accurately maintain and update recruitment documentation in line with relevant standards.
• Compile and submit recruitment scorecards, monthly reports and other related metrics as required.
• Make recommendations to continuously enhance and improve talent management practices and processes.

Competencies    

• Verbal and written communication skills
• Presentation skills
• Interpersonal skills
• Proficient in MS Office
• Planning and organising skills
• Understanding people
• Providing feedback
• Numeracy

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Role Purpose    
The Commissions Support Administrator (CSA) coordinates and support the day-to-day operational 
functions within the area of responsibility, by providing administrative assistance to MFP/MDS Sales 
Channels and Financial Advisors on enquiries regarding commission calculations, clawbacks, 
reinstatement and CPI. The CSA executes all transactions and requests professionally, within high 
performance guidelines, playing a pivotal role in the MDS/MFP value chain proposition to Financial 
Advisers. 

Requirements    
Qualifications:
Grade 12, Matric (Essential)
Office/Business administration qualification (Degree/NQF 6) (Advantage)

Experience:
1 – 2 Year experience in the financial services industry (essential) 
MS Word, Excel and Outlook
Internal MMI systems & processes (preferred)
Insurance industry experience (preferred)
Experience within the MDS Sales environment will be an advantage,
Proficient in Afrikaans and English (both written and verbal). 

Duties & Responsibilities    
Internal Processes: Sales and Service Experience:

• Manage commission specific queries and SLAs of the team by assigning, directing and escalating all queries.
• Report on the operational activities within the area of responsibility to inform operational efficiencies.
• Establish and maintain filing systems (electronic or paper) to ensure record maintenance and retrieval of documents.
• Transfer of intermediary client books according to regulations.
• Establish own work procedures or schedules to manage and keep track of daily activities and tasks.
• Assist in the preparation of regularly scheduled reports, as required.
• Challenge processes that do not serve the business - ease of business
• Good understanding of Compliance process adherence and impact of non-adherence
• Ensure all information received is correctly captured, recorded and kept up to date on daily stats spreadsheet hosted on MS Teams.
• Identify and report process and system failures and enhancements to improve client experience.
• Escalate faults and other housekeeping issues with the relevant stakeholders or service providers.
• Adhere to the way of work rules/document

Client Advisor: Stakeholder Engagement:

• Ensure all internal and external engagements are conducted in a professional manner.
• Deliver on service level agreements made with internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Provide authoritative expertise to stakeholders.
• Maintain meaningful business relationships with all stakeholders.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional service

Culture and Personal Development:

• Contribute to a culture that guides and directs best practice, fostering an environment of 
• continuous learning, improvement and cohesiveness.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development
• Positively influence and participate in change initiatives. 

Finance: Business Efficiencies and Effectiveness:

• Identify opportunities to enhance effectiveness and increase operational efficiency.
• Manage company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum

Competencies    

• Interacting with People
• Conveying Self-Confidence
• Showing Composure
• Thinking Positively
• Producing output
• Following Procedures
• Managing Tasks
• Upholding Standards
• Business Acumen
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness
• Documenting facts

Skill:

• Computer literacy
• Planning skills
• Written and verbal communication
• Problem solving
• Time management
• Service orientation
• Interpersonal skills
• Email etiquette

Attributes:

• Brand Ambassadorship
• Attention to detail
• Self-starters that is able to work effectively without supervision
• Professional standards and Professional in all engagements with FAs and head 
• office staff