Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Minimum requirements
- Grade 12
- 2 – 3 years’ experience / training in foods retail and management of resources.
- Experience managing fresh foods in a supermarket, café, eatery environment
- Strong leadership and communication skills
- A deep knowledge of food safety, quality control, and inventory management
- A passion for fresh food and a commitment to delivering an exceptional customer experience
- Ability to thrive in a fast-paced, ever-evolving environment
Key responsibilities
- Lead the Fresh Foods Departments: Oversee daily operations, including the management of fresh produce, butchery, bakery, and Deli.
- Ensure Quality & Freshness: Guarantee that all products meet our high-quality standards, and that freshness is maintained throughout the day.
- Drive Sales & Performance: Develop and execute strategies to drive sales, reduce waste, and optimise inventory.
- Customer-Focused: Provide exceptional service and create a shopping experience that exceeds customer expectations.
- Team Leadership: Lead, train, and develop a motivated team to deliver on our high standards while fostering a collaborative and positive work environmen
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Minimum Requirements
- Grade 12
- Experience as a Butchery Manager or 2-3 years in a supervisory role in a retail or Butchery environment.
- Extensive knowledge of meat cuts, food safety, and butchery techniques
- Strong leadership skills with the ability to motivate and develop a team
- Excellent customer service with a passion for delivering the highest-quality products
- Strong organizational skills, with the ability to manage inventory and reduce waste
Duties and Responsibilities
- Lead & Manage the Butchery Department: Oversee day-to-day operations, including inventory control, ordering, and ensuring top-quality cuts are available for our customers.
- Maintain High Standards of Hygiene & Safety: Ensure all meat handling, storage, and display practices meet the food safety regulations and company standards.
- Enhance Customer Experience: Provide exceptional customer service, offering expert advice and custom cuts that meet specific customer needs.
- Drive Sales & Profits: Develop strategies to boost sales, reduce waste, and maximise profitability within the butchery department.
- Lead & Train a High-Performing Team: Manage, train, and mentor butchery staff, ensuring they are knowledgeable, skilled, and motivated to provide excellent service.
Skills Requirements
- Ability to cut, pack, manufacture and merchandise all butchery products
- Ability to operate all the butchery equipment
- Ability to offer friendly customer service
- Passion and have product knowledge for butchery products
- Good intrapersonal skills
- High energy levels
- Excellent personal hygiene
- Excellent work environment hygiene standards
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- Physically demanding
- Pack purchased goods into checkout bags and trolleys according to the required standard
- Use of detergents and cleaning materials/chemicals
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled
- Able to work shifts to meet operational requirements
- Must live close to Greenstone Hypermarket
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
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- The Regional Finance Manager position will play a critical role in assisting the Head of Retail and contributing to the overall financial health and success of the Retail Operating Region.
- This role aids in various aspects of financial reporting and analysis, aligned to the achievement of strategic objectives across the PnP Retail business.
- The RFC will also provide support and assist with delivering Operational and Strategic financial services and reports within the Operating Region for relevant decision making.
- These services may relate to the provision and consolidation of financial information, guidance on finance related processes, policies, and support in the execution of all finance related tasks for the various Finance functions and units in the broader business. The key purpose of this role is also to educate and support individuals in the business on financial information, monitoring of business financial health and create efficiencies in the operating model across all aspects of the Operating Region’s Profit and Loss statement.
Minimum requirements
- BCom/Hons Degree in Financial/Management Accounting
- Minimum of 3 years of experience in Retail Finance Environment
Skills & Knowledge Required
- Retail industry knowledge
- Financial Modelling and Analysis
- Reporting and Analysis
- Operating Business knowledge
- Stakeholder Relationship
- Budgeting and forecasting
- Management Accounts
- Financial planning & reporting
- Process improvement
- Risk management
Competencies
- Strong financial analysis skills to assess the financial health of Pick n Pay, analyse financial data and provide guidance in financial strategy and performance.
- Strong understanding of accounting principles, financial reporting requirements and financial statement analysis.
- Ability to identify, assess and manage financial risks and develop risk mitigation strategies to protect Pick n Pay form financial losses.
- Strong data analysis and management skills to analyse large amounts of data using finance tools such as SAP, BBP and Analysis for Office.
- To provide all finance support to run the business area including driving improved profitability and cost efficiencies.
- Collaborate with retail leadership to understand and align financial strategies across Pick n Pay Business’s with the overall strategic intent of the retail division.
- Ensure that financial plans and objectives support the business & long-term goals and growth strategies.
- Prepare business cases for new initiatives and investments as required by the Head of Retail/Finance Division.
- Monitor performance against approved business cases and approved budget.
- Draw reports to generate insights to support decision-making within the retail division.
- Monitor financial performance, identify key trends, and analyse variances against budgets and forecasts.
- Communicate financial information clearly and effectively to stakeholders.
- Prepare regular financial reports for retail leaders and senior management e.g. daily, weekly and monthly financial reports, forecasts and budgets.
- Maintain project budgets and forecasts.
- Ensure adherence to financial reporting standards and regulations and avoid conflicts of interest that could comprise objectivity.
- Develop a deep understanding of the overall retail industry and Pick n Pay business and align your advice and key decisions to support it.
- Sound Knowledge of accounting principles to provide relevant financial analysis and advice.
- Analyse cross-functional and business data to inform strategic, operational and domain specific trends and observations for review to business.
- Support the Retail Finance executives by understanding and integrating with business to enhance services offered and identify new services finance can initiate to support the business.
- Assist business in resolving financial audit queries.
- Implement and ensure continuous improvement on all processes between Finance and the Operations functional areas.
- Lead or contribute to the annual budgeting and forecasting processes for the retail division and monitor and track against targets.
- Develop and implement key performance indicators (KPIs) and metrics to assess the financial performance of the operating division. Guide and assist in planning and improvements based on performance and operational data.
- Collaborate effectively with cross functional teams to develop a model that identifies future potential financial issues and develop contingency plans i.e. identifying revenue stream and optimising expenses to address possible potential issues that may arise.
- Act as the Risk Manager for the Operating Region and manage all risk related matters, audit queries and Insurance claims processes.
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- Manufacture/prepare and/or wrap products according to specifications/standards and daily/weekly targets.
- Correctly price random weight/loose selling items.
- Check correct pricing e.g. labels.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Complete all relevant administration/ documentation.
- Check temperatures/maintain the cold chain.
- Ensure that hygiene, housekeeping and safe working standards are maintained .(floor and back-up)
- Ensure that security procedures are adhered to.
- Operate and clean equipment according to laid down standards.
- Approach and advice customers on the product, listen to customers’ requests provide the required product or services and handle customers in a courteous and business-like manner.
- Process all customer orders according to the correct procedures and service.
- Promote products.
- Monitor budgets (expenses, turnover gross) and take required action.
- Operating potentially dangerous equipment.
- Temperature Variances (Cold conditions may be experienced due to exposure in freezers from time to time)
- Working with raw meat.
- Communicate effectively with employee’s management, customers and suppliers.
COMPETENCIES REQUIRED
- Good Communication skills
- Work with accuracy and attention to detail
- Take initiative to resolve problems and ensure all tasks are completed properly
- Be able to work under pressure
- Have a sense of urgency and the ability to meet weekly as well as monthly deadlines
- Must be reliable and accountable
FURTHER REQUIREMENTS
- Must be able to pass the required numeracy test/ Blockman test
- Must be able to capture data on a computer
- 1-2 years previous experience working in the Butchery dept.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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- The Local Store manager is responsible for the leadership and supervision of the Local store that he is appointed to. This function includes the planning, organising, directing, motivating and controlling the work of the store team in order to achieve the Pick n Pay Local Format’s objectives.
Minimum Requirements
- Standard 10 (Grade 12)
- 5 years’ experience in store operations
- Computer literacy
- Valid driver’s license
Competencies
- Judgement and Decision making
- Problem solving
- Innovation
- Self-Management and assertiveness
- Building relationships and collaboration
- Ability to work under pressure and in a fast paced environment
- Customer and detail minded
- Team Player
- High level of business knowledge
- Reliable & understand the sense of urgency
Key Responsibilities
- Ability to drive performance, results, lead and influence,
- Target driven, customer and sales oriented,
- Proven leadership capability / People management & coaching
- Inventory management
- Store receiving
- Managing P&L and management accounts
- Budget setting and management
- Proficient with SAP system
- Store administration, banking and operations
- Have knowledge of customer insights and develop offering that will meet the customer needs and yield sales and profits
- Ensure that there is availability of stock at all times to meet demand and supply in the store
- Ensure availability of Store KVI lines and enhance their promotions and sales
- Innovating store specific turnover rescue plans to grow sales
- Stock Management from delivery to shelf
- Ensure that Receiving Management adherers to process
- Manage and monitor the synergy between receiving and inventory management
- Ensure that Food safety procedures are followed
- Monitor and manage stock movement between departments
- Manage daily recording of stock movement in liason with Merchandising department
- Manage SLAs with external providers
- Daily and weekly reporting
- Daily store inspections
- Manage Frontline Cash Management controls and process to curb revenue leakage
- Communicate on productivity levels and come up with solutions
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- The Local Store manager is responsible for the leadership and supervision of the Local store that he is appointed to. This function includes the planning, organising, directing, motivating and controlling the work of the store team in order to achieve the Pick n Pay Local Format’s objectives.
Minimum Requirements
- Standard 10 (Grade 12)
- 5 years’ experience in store operations
- Computer literacy
- Valid driver’s license
Competencies
- Judgement and Decision making
- Problem solving
- Innovation
- Self-Management and assertiveness
- Building relationships and collaboration
- Ability to work under pressure and in a fast paced environment
- Customer and detail minded
- Team Player
- High level of business knowledge
- Reliable & understand the sense of urgency
Key Responsibilities
- Ability to drive performance, results, lead and influence,
- Target driven, customer and sales oriented,
- Proven leadership capability / People management & coaching
- Inventory management
- Store receiving
- Managing P&L and management accounts
- Budget setting and management
- Proficient with SAP system
- Store administration, banking and operations
- Have knowledge of customer insights and develop offering that will meet the customer needs and yield sales and profits
- Ensure that there is availability of stock at all times to meet demand and supply in the store
- Ensure availability of Store KVI lines and enhance their promotions and sales
- Innovating store specific turnover rescue plans to grow sales
- Stock Management from delivery to shelf
- Ensure that Receiving Management adherers to process
- Manage and monitor the synergy between receiving and inventory management
- Ensure that Food safety procedures are followed
- Monitor and manage stock movement between departments
- Manage daily recording of stock movement in liason with Merchandising department
- Manage SLAs with external providers
- Daily and weekly reporting
- Daily store inspections
- Manage Frontline Cash Management controls and process to curb revenue leakage
- Communicate on productivity levels and come up with solutions
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- To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met. Provide exceptional Customer Service and uphold the company values with the surrounding community.
Minimum Requirements
- Matric/ Grade 12 (attach certified copy to application)
- Must have a valid South African ID
- Must have a valid Driver’s license code 08
- 12 – 18 months face-to-face customer service experience
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
Competencies:
- Self-driven
- Basic computer literate (MS Office)
- High energy levels
- High attention to detail
- Ability to think on your feet when resolving problems
- Customer service centric
- Sense of urgency
- Professional
- Analytical skills
- Good communication skills
- Good intrapersonal skills
- Pick n Pay Values and Culture
- Customer service ethos
- Understanding of Pick n Pay’s business priorities
- Understanding of different store formats
- Understanding of Pick n Pay values and expected performance standards
- Understanding of organizational structures, business flows, where and how to source information
- Code of Ethics
- Gain understanding on the process of handling customer complaints via different mediums
- Understand the SOP governing the public liability process
- ·Basic knowledge on the SOP governing the food safety procedure
- In-depth knowledge on the roles of the CSM in store and the community around the store
- Reports
- HR Policy
- Consumer Protection Act
- Liquor Act
Key Responsibilities
Customer Service
- Informal and formal feedback
- Customer Complain Chart
Store Standards
Communication
- Informal and formal feedback
Training
- Customer Complaints Chart
- Store Audits
Social Responsibility
- Informal and formal feedback
- Local Newspaper
Administration
- Informal and formal feedback
Ad-hoc Projects
Leading Self
- Informal and formal feedback
- Individual Performance Agreement (IPA)
- Personal Development Plan (PDP)
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- Correctly receives all deliveries to stores, and despatch of returns to vendors. Minimises shrinkage risk on receiving doors.
- Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc.
- Matric/Grade 12
- 1 - 2 Receiving Supervisor experience required
- Being in a Receiving Supervisor position advantageous
- Read and interpret reports
- Adhere to standards, procedures and policies
- Long/flexible hours
- Able to work in a physically demanding environment
- Able to withstand all weather types
Competencies
- Proven high level of confidentiality
- High Level of Confidentiality
- Problem solving
- Reliable and trustworthy
- Attention to detail
- Able to prioritise
- Works according to rules and regulations
- Teamwork
- Assertiveness
- Receive and return goods systematically and accurately according to laid down company policies and
- procedures
- Conduct quality checks
- Ensure that the cold chain is maintained
- Ensure that hygiene, housekeeping and safe working standards are maintained
- Ensure that security procedures are adhered to
- Assist with relieve security procedures at the back door
- Prevent wastage/shrinkage/damages
- Complete all relevant administration/documentation
- Operate equipment according to laid down standards
- Communicate effectively with employees, management, customers and suppliers
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- To manage resources in order to maximise turnover and minimise shortage.
- Ensures thatstandards, processes and policies are adhered to
- Minimum of 2 years in a supervisory position
- Previous experience in the Perishables department or department management experience
- Experience / training in foods retail and management of resources.
Competencies
- Assertive
- Attention to detail
- Communicate
- Conscientious (by the book)
- Customer minded
- Monitor and develop other’s performance
- Sense of urgency
- Team player
- Thorough/accurate
- Accept full overall responsibility for the department
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Complete all relevant administration/documentation
- Plan and implement sales promotions
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
- and handle customers in a courteous and businesslike manner
- Monitor budgets (expenses, turnover, gross) and take required action
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
- Plan daily/weekly production of products (if applicable)
- Communicate effectively with employees, management, customers and suppliers
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
- Manage employees to ensure standards are maintained by competent, motivated employees
- Control wastage/shrinkage/ damages
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- As a Talent Acquisition Specialist, you will play a pivotal role in sourcing, evaluating, and hiring top talent across multiple departments. You will closely collaborate with People Business Partner/Leads in conjunction with hiring managers and department heads to understand their hiring needs, develop tailored sourcing strategies, ensuring an efficient hiring process and positive candidate experience.
Minimum Requirements
- Relevant HR Degree or a related field (or equivalent experience).
- 5-7 years functional experience in HR
- Demonstrated Talent Acquisition/Recruitment experience.
- Experience in recruiting across multiple roles, departments and in high volume recruitment
Competencies
- Strategic ability
- Innovative and creative mindset
- Business Insight
- Organisational Agility
- Motivating People
- Modelling / Living the Values
- Practical Execution Management (Planning and Organising)
Key Responsibilities
Candidate Sourcing:
- Leverage a range of sourcing strategies, including job boards, social media, headhunting, networking, employee referrals, and campus recruitment (universities, colleges, and high schools), to identify, engage, and attract potential passive candidates.
- Build and maintain a talent pool for high-demand or hard-to-fill roles.
Screening and Evaluation:
- Review CVs to assess candidates' qualifications, skills, and suitability for open positions.
- Conduct initial phone screenings to gauge candidates' interest, experience, and cultural fit.
Collaboration:
- Work closely with People Business Partners/Leads and Hiring Managers to understand job requirements, departmental needs and align on sourcing strategies and timelines.
- Foster strong relationships with hiring managers, ensuring they are well-informed about the hiring process and that feedback loops are efficient and timely.
- Provide guidance on defining job descriptions.
Interview Coordination:
- Coordinate and schedule interviews, ensuring timely communication and a smooth process for both candidates and hiring teams.
- Enhance the candidate experience by offering clear information and maintaining prompt communication throughout the process.
Candidate Assessment:
- Ensure timeous pre-employment assessments or tests as required for specific roles.
- Check candidate references and conduct background checks as necessary.
Offer Negotiation:
- Extend job offers to selected candidates and assist with negotiating compensation and benefits packages.
- Assist in managing counteroffers and offer acceptance, where relevant.
Onboarding Support:
- Collaborate with the People Business Partners to ensure a seamless transition for new hires during the onboarding process.
Data Management:
- Maintain accurate and up-to-date records of candidate interactions and recruitment activities.
- Generate recruitment reports and metrics for management review.
Compliance:
- Stay up to date with labour laws and regulations to ensure our recruitment practices comply.
- Stay up to date with industry trends and best practices in talent acquisition
- Promote diversity and inclusion in the hiring process.
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- To assist the Butchery Manager in preparing products, meat cutting and manufacturing in accordance with the specifications, as well as assisting in all admin functions and staff supervision
- Matric / Grade 12
- Minimum of 5 years butchery experience
Competencies
- Customer Orientation
- Communication skills
- Business mindedness
- Knowledge about Food Safety and its procedures
- Knowledge about food retail
- Leadership qualities
Customer Service
- Give customers undivided attention when serving them to maximise customer satisfaction
- Demonstrate product knowledge when assisting customers with butchery queries and/or determining
- their needs to recommend products that fits their needs and desires
Product Preparations
- Adhere to ingredient selection and method in strict accordance with the recipe manual
- Break the carcass into primal form to enhance efficiency during the final cutting of products in preparation for trade
Merchandising
- Adhere to the butchery merchandising flow
- Keep categories together when merchandising according to the plano-guide
- Clean and maintain the merchandise area to ensure its always neat, hygienic, and appealing to customers
- Monitor on shelve availability and take corrective actions to address any possible overs and out of stocks
Hygiene and Housekeeping
Maintain clean as you go during production to avoid food safety risks
- Deep clean post-production to avoid contamination and pest infestation
- Ensure equipment is kept clean and in a good working condition
- Adhere to safety procedure when operating equipment to avoid any occupational risks
- Communicate any equipment faults and abnormalities to the relevant manager
- Ensure correct temperature control are adhered to preserve the product, avoid contamination and waste
Administration
- Assist with all administration processed to ensure smooth running of the butchery
- Conduct stock take to calculate gross profit
- Give input and maintain staff scheduling rosters to ensure adequate coverage during business peaks and valleys
- Place stock orders and ensure stock holding is sufficient to meet customer needs and reduce waste
Sales and profitability
- Ensure product is available to promote sales and the achievement of budget
- Oversee the cutting of the carcass according to block test margin to ensure maximum profitability and good butchering standards are adhered to
- Perform stock rotation to reduce and control waste
- Apply the cutting plan to minimize waste resulting from over ordering and over producing
Leading Teams
- Lead, monitor and coach direct reports and ensure effective management and utilization of employees
- Provide employees with regular feedback and handle issues of discipline accordingly
- Keep team updated on any new initiatives and changes pertaining to the department
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- To have the ability to prepare products, meat cutting and manufacturing in accordance with the specifications, as well as overseeing all admin functions and staff supervision
Minimum Requirements
- Matric Grade 12.
- Minimum of 3 years Butchery experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
Competencies
- Have passion for the product and a sense of urgency
- Proven management experience
- Ability to identify and solve problems
- A strong team player
- Be assertive in a calm and confident manner
- Proven administrative abilities
- Able to work in cold conditions (exposure to freezers & wet conditions)
Key Responsibilities
- Manage employees in to ensure the Butchery Department runs effectively
- Control wastage/ shrinkage/ damages
- Ongoing training and development of employees
- Control budgets (expenses, turnover, growth) and take action
- Plan and implement sales promotions
- Ordering and control of stock levels
- Preparation of fresh meat and Fish lines
- Maintenance of hygiene/ housekeeping and safe working standards
- Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.
- Control, Merchandise and Promote stock according to laid down procedures and standards.
- Prepare and break various meat carcasses according to laid down specifications.
- De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors. .
- Check temperatures and monitor/maintain the cold chain.
- Provide the required product or services and handle customers in a courteous and business-like manner.
- Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
- Assist with the receiving of meat from suppliers.
- Operate Butchery Equipment i.e. (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).
- Prepare boneless meat cuts i.e. steak / goulash etc.
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Grade 12
- Experience as a Baker / Bakery Supervisor/ Manager
- Preferably NQF 3 Bakery qualification
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Bakery Skills
- Production Planning
Key Responsibilities
Merchandising Management:
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene:
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management:
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working o
Staff Management:
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration:
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems:
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Matric/ Grade 12 (attach certified copy to application)
- Sound Numeracy skills and knowledge of retail industry
- 2-4 years Deli Experience and Knowledge OR 1-2 years Run a department responsible for sales staff –
- Management experience - coaching, training, dealing with noncompliance and performance issues
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- · Business mindedness
Key Responsibilities
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional
- calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Grade 12
- 2-4 years Produce Experience and Knowledge
- 1-2 years Run a department responsible for sales staff - Management experience - coaching, training, dealing with noncompliance and performance issues
Competencies
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Team Player
Key Responsibilities:
Merchandising Management:
- Ensure product is wrapped and packed according to standards
- Identify fast selling lines within store, and implications on margin and sales opportunities
- Monitor the implementation of all promotional activities – adherence to promotional calendar
Food Safety & Hygiene:
- Monitor the adherence to food safety and health and safety standards are maintained
- Manage Non-Conformances via effective corrective action
- Implement cleaning schedules and checks effective cleaning and sanitation
Customer Services Management:
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
People Management:
- Manage staff to ensure that all safety, merchandising, customer interaction and security standards are maintained.
Administration:
- Complete all department administration (i.e. scheduling, leave requests, invoices and compliance administration) is completed according to standard.
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements
- Grade 12
- Training in Foods Retail and Management of resources
- Minimum of 3 Years experience in Deli/Foods Retail
- Minimum 1 year of Supervisory Experience
Competencies
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
- Team Player
Key Responsibilities
Merchandising Management:
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene:
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management:
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order
Staff Management:
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches Staff
Administration:
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems:
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PIDs are counted correctly as per the National P&L schedule
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- Manufacture/ prepare and/ or wrap products according to specifications/ standards and daily/ weekly budgets
- Correctly price random weight/ loose selling items
- Check correct pricing e.g Labels
- Conduct regular quality checks, ensure that stock is rotated. Damaged/ expired stock is removed
- Prevent wastage/ shrinkage/ damages
- Check temperatures/ maintain the cold chain
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor back-up)
- Ensure security procedures are adhered to
- Operate and clean equipment according to laid down standards
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
- Process all customer orders according to the correct procedures and servce standards
- Promote products
- Communicate effectively with employees, management, customers and suppliers
- Able to manufacture / produce various meat products e.g. sausage, mince etc.
- Must be able to communicate in English Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
- Calm/Patient
- Communicate
- Conscientious (by the book)
- Customer minded
- Handle routine work
- Thorough / accurate
- Team Player
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- The Marketing Manager will be responsible for developing and executing marketing strategies to drive growth and market share for Financial Services, Value-Added Services (VAS), and Cellular/Mobile offerings for Pick n Pay. The incumbent will oversee marketing budgets, collaborate with internal and external stakeholders, and lead initiatives to enhance brand visibility, digital presence, and customer engagement.
Minimum requirements
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 -8 years of experience in mobile telecommunications, retail, or related industries
- Proven track record of managing marketing budgets and delivering successful campaigns.
- Experience in digital marketing, social media management, and event coordination.
- Excellent communication, negotiation, and relationship-building skills.
- Strategic mindset with the ability to think creatively and drive results in a fast-paced, dynamic environment.
- Strategic Marketing Planning:
- Develop and implement comprehensive marketing strategies to grow the share of voice for VAS, Financial Services, and Cellular/Mobile offerings.
- Identify market opportunities and create campaigns to drive customer acquisition, retention, and revenue growth, working closely with the business unit HOD’s.
- Design and create the Internal PR strategy, which incorporates internal communication
- Budget Management:
- Manage and allocate marketing budgets effectively, ensuring optimal ROI for all campaigns.
- Monitor and control marketing expenses, ensuring alignment with business objectives.
- Stakeholder Collaboration:
- Work closely with appointed agencies, central marketing teams, internal departments, and external business partners/suppliers to deliver integrated marketing campaigns.
- Foster strong relationships with stakeholders to ensure alignment and execution of marketing initiatives.
- Multi-Channel Marketing:
- Develop and execute digital marketing strategies, including social media, SEO/SEM, email marketing, and online advertising.
- Leverage digital channels to enhance brand visibility, customer engagement, and lead generation.
- Ensure the instore POS has been developed and executed to the blueprint agreed to by store design and PnP marketing
- Brand Management:
- Maintain and enhance the brand identity of VAS, Financial Services, and Cellular/Mobile offerings.
- Ensure consistent messaging across all marketing channels and touchpoints.
- Event Management:
- Plan, coordinate, and execute events to promote VAS, Financial Services, and Cellular/Mobile offerings.
- Ensure events align with brand objectives and deliver measurable results.
- Performance Tracking and reporting:
- Monitor and analyse the performance of marketing campaigns, providing regular reports to the Executive of the Business Unit.
- Use data-driven insights to optimize campaigns and improve outcomes.
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Minimum requirements
- Bachelors degree in Finance, Accounting, IT or related field
- 5-7 years of experience in a management accounting function
- SAP CO Certification preferred
- CIMA Qualification preferred
- Proven experience in SAP CO module implementation and support
- Strong understanding of financial processes and accounting principles
- Knowledge of at least 3 of the following SAP modules FI, MM, AA, SD, PS and PM
- Retail industry experience
Competencies
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Manage and deliver SAP CO solutions, including configuration, testing, and support
- Collaborate with business stakeholders to understand their requirements and translate them into functional specifications
- Provide expertise in SAP CO modules, including Cost Center Accounting, Profit Center Accounting, Internal Orders, and Product Costing
- Conduct system testing and support user acceptance testing (UAT) to ensure the quality of the solutions delivered
- Provide training and support to end-users to ensure effective utilization of SAP CO functionalities
- Work closely with other SAP functional consultants and technical teams to ensure seamless integration with other SAP modules
- Stay updated with the latest SAP CO developments and best practices to continuously improve our systems and processes
Method of Application
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