Latest Job Vacancies at Absa

Job Summary

BRIEF OVERVIEW OF THE SPECIFIC BUSINESS UNIT:
Absa Home Loans has been on a healthy growth trajectory to reclaim its leadership position in the mortgage finance space. The analytics team, working alongside strategy, has been playing an active role in shaping the how of bringing this possibility to life.

The team is currently engaged in several initiatives in the exploratory and advanced analytics space, to leverage the data that our engineering team has worked tirelessly to store in an easier to access format – hence enabling you to do what you do best! 

BRIEF OVERVIEW OF THE ROLE:

• The Analytics team has grown and stretched together with our Home Loans business as we have continued to show up in the market to house the nation!
• We are pleased to be bringing to the market this exciting role that will lead a team which will continue to work on our vast data assets to unearth insights that will play an active role in shaping the business’ strategy and tactical planning / execution. 
• Essentially, we need a strong technical candidate (who speaks machine), while also wielding a distinctive aptitude in speaking human (stakeholder and team leadership). This will include developing a good understanding of how the business functions, leveraging advanced analytical techniques to solve business problems in the property space and prioritizing work for the team accordingly.
• While we have a healthy book of work and plenty of problems to intellectually challenge our newest team member, we maintain much-needed flexibility for analysts and leaders alike to take on projects that they identify in the business as well!

Job Description

KEY RESPONSIBILITIES:

Technical Leadership

• Participate in the design thinking processes to determine / test hypotheses, priority questions, data challenges and related metrics to be solved for. Translate business questions to be solved into data requirements and define data solutions to deliver against these requirements.
• Query the relevant database(s) to obtain data and create fit for purpose datasets, using the relevant tools - SQL, SAS, Hadoop, then use advanced data science skills to build solutions that leverage the best suited analytical techniques. These include but are not limited to: advanced statistics, machine learning and deep learning.
• Leverage advanced analytical techniques to produce business insights and recommendations based on data analysis and modeling concluded, then use storytelling and data visualization techniques to maximize impact in the delivery of business insights and recommendation to the business community (technical and non-technical). 
• Apply quality assurance frameworks to test model & analysis techniques (e.g. algorithms, models) & overall data quality

Team and Stakeholder Leadership

• Build a high performance team environment through self-directed team members that continually build towards mastery and are aligned by the team’s purpose. Implementation of pragmatic team routines to achieve this (including regular check-ins, coaching, constructive feedback etc.).
• Plan, manage and monitor the implementation of team solutions, activities and processes to deliver on approved operational plans in an effective and efficient manner.
•  Conduct peer reviews within the broader analytics community and contribute to the building of an analytics team capability in the use of data solutions
• Proactively partner with the management information and business intelligence teams in applying relevant best practice to actively shape the data landscape in the business, with the aim of improving upstream and downstream data processes to support the business. 
• Promote data literacy within the business stakeholder community by effectively communicating the business value of making data-led decisions, embedding practices that enable the business stakeholder community to rapidly validate learning and update assumptions as new insights emerge.
• Stay ahead of the curve on data science trends, tools and techniques to transition the team and the organization as required.

MINIMUM REQUIREMENTS:

• Bachelor (Honours) degree in Statistics, Mathematics, Engineering, Computer Science or equivalent NQF level 8 qualification 
• At least 8 years’ postgraduate work experience in an Analytics role
• At least 3 years’ work experience in a similar role at management level
• Expert knowledge of an advanced analytics tool: Python, R, SAS
• Expert knowledge of a data query tool: SAS, SQL, Spark

WHAT’S ON OFFER:

• Autonomy: Flexibility in the book of work where you will be encouraged to find/develop passion projects in the business, alongside the challenging assignments that the team already has on the go
• Mastery: an environment that will stretch you in bringing your advanced analytics toolkit to bear in advancing business priorities
• Purpose: in a world where assumptions about how the business operates have been upended, the team plays an active role in democratizing information and enabling the business to validate its learning
• Culture: a great environment where the team culture is in its next evolutionary step to build combination solutions that far surpass the sum of individual team member solutions

Education

• Bachelor Honours Degree: Data Science (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

The role reports into the Head of Recoveries, Relationship Banking and will join the Recoveries Relationship Banking management team.

• The role requires a strong Credit Risk or Recoveries Leader with a proven track record of leading legal recoveries teams, meeting targets and working in a dynamic and high pressured environment. The incumbent will be required to lead a team of  Business Coordinators and Legal Recovery Specialists within the Relationship Banking Recoveries team ensuring cost effective recoveries is achieved. Engage with key stakeholders within the credit risk value chain and take end to end accountability for the recoveries portfolio both operationally and strategically.  Analyse, control and report on key risk indicators (KRI's) and key performance indicators (KPI's) within the recoveries portfolios.  
• To create and manage an end to end Legal Recoveries capability that is recognised as a valuable and
• Strategic business resource and as an industry leader amongst its peers. The function should maximise cost effective recoveries thereby supporting Business in the execution of the overall Retail and Relationship Banking strategy.

Job Description

Accountability: Business Management

•         Manage the various functions within Legal Recoveries in order to maximise cost effective recoveries including the following:
•         Implement and drive strategies to maximise recoveries.
•         Allocate functions to Team leaders in order to achieve operational targets including prioritisation and work schedules.
•         Minimise costs through effective use of resources or through selection, negotiation with and direction of appropriate internal and external suppliers.
•         Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio.
•         Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
•         Conduct basic statistical analysis to track performance variances and determine root causes. Make recommendations for productivity or process enhancements to process owners.
•         Rigorously monitor high exposure clients and conduct meetings with relevant parties in order to maximise recoveries.

Accountability: Business Management

• Manage the various functions within Legal Recoveries in order to maximise cost effective recoveries including the following:
• Implement and drive strategies to maximise recoveries.
• Allocate functions to Team leaders in order to achieve operational targets including prioritisation and work schedules.
• Minimise costs through effective use of resources or through selection, negotiation with and direction of appropriate internal and external suppliers.
• Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio.
• Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
• Conduct basic statistical analysis to track performance variances and determine root causes. Make recommendations for productivity or process enhancements to process owners.
• Rigorously monitor high exposure clients and conduct meetings with relevant parties in order to maximise recoveries.

Accountability: Change Management

• Implement the execution of strategic projects across the Legal Recoveries portfolio.

Accountability: People Management

• Ensure that the resources and skills within Legal Recoveries are appropriate and comply with the requirements of the business area.
• Develop, mentor and train members of the team, driving performance, efficiency and career development.
• Ensure adherence to Absa values.
• Ensure that employee survey mechanisms are in place and based on the results, that corrective action is taken where necessary.
• Drive diversity management.
• Build a pool of A players and raise talent levels.

Accountability: Stakeholder Management

• Convene monthly meetings with vendors in order to address performance issues.
• Convene monthly meetings with internal stakeholders to address areas for improvement.
• Attend monthly performance meetings with stakeholders.
• Attend monthly meetings with Alliance and JV partners.

Accountability: Risk management

• Implement risk controls as identified from the Risk Control Assessment register.
• Manage risk control items.
• Ensure that reputational risks associated with 3rd party relationships are mitigated through effective Service Level Agreements and the monitoring thereof.

Accountability: Governance

• Ensure adherence to mandates.
• Ensure adherence to documented standards.
• Ensure adherence to processes and procedures.

Accountability: All other duties as reasonably assigned by Line Management.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements into user stories. And following this analysis, work collaboratively within squads during design & delivery activity with a specific focus on testing.

Job Description

Analysis (including Business Case)

•  Proactively build relationships with business areas & DevOps teams to proactively develop expertise in the various business process.
•  Apply analytical techniques to elicit and validate business (product & service) needs
•  Translate elicited needs and knowledge acquired into user story format to be used by DevOps teams
•  Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions & or units of analysis
•  Provide input into detailed solution roadmaps, business cases (e.g. effort estimations) & product & service visions (including detailed analysis requirements & solution scope)
•  Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
•  Define & execute testing requirements (pass or fail test cases)
•  Document all systems analysis outcomes (requirements, test cases etc.) for specific solutions & support the documentation processes for system analysis for the broader team

Solution Design (within DevOps Context)

•  Translate business requirements into detailed systems requirements. Detailed system requirements must include capabilities, interfaces and functionalities within and across technologies.
•  Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
•  Socialize and gain business approval for integrated requirements with key stakeholders
•  Proactively learn & leverage knowledge on the organisations technical landscape, environment and broader architecture to systems requirements
•  Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements (what should happen when)
•  Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
•  Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
•  Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

•  Define & implement the manual testing strategy & test cases for various solutions (where it makes sense to do so)
•  Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
•  Develop & implement manual testing frameworks and patterns for the solution
•  Execute testing processes for various solutions (e.g. execute test cases, analyse results)
•  Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
•  Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
•  Define & monitor overall backlog planning for effective solution delivery
•  Provide Developer & User support during user acceptance testing

People

•  Participate in peer reviews & problem solving within and across the broader team

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Execute M&T review activities to the highest quality in terms of the Group Compliance M&T methodology with minimum supervision from the line manager

Job Description

Continue to build confidence and strengthen relationship with internal and external stakeholders as well as ensure that regulatory demands and technical requirements are effectively delivered by business within the agreed frameworks/boundaries.

• Build and maintain effective relations with all relevant stakeholders (example: senior members of business, auditors, operational risk and legal), through formal and informal interactions.
• Work in conjunction with/as part of the broader Compliance team, including any specialised functions pertaining to the assigned business (e.g. Global Compliance Services, Compliance Officers ,COO, Financial Crime, etc.) in order to provide adequate support to the business and ensure that all agreed compliance deliverables have been attained. This would also extend to representing Compliance at Group-level and special projects.
• Provide input to the Compliance Officers on the level of compliance by the business with internal policies and procedures, applicable laws, regulations and rules impacting the business  (e.g. overdue actions and Management Information)
•  Maintain professionalism in all verbal and written communication with stakeholders.
• Demonstrate convincing skills by obtaining buy in and co-operation from business unit management during the execution of reviews as well as identified weaknesses in business processes, with no negative feedback from business unit staff or the line manager.
• Provide business unit management (senior and middle management), Compliance Officers and the line manager pro-actively with continuous feedback regarding the progress of the assignment and concerns to ensure awareness of possible issues and concerns raised by business with a view towards obtaining consensus regarding findings, with minimum comebacks and re-work after the close out meeting, and minimum review notes from the line manager.
• Keep up-to-date on regulatory-related issues across a range of topics by awareness of current regulatory changes, attendance at training sessions and business unit risk forums.
• End to End process review
• Horizon scanning- i.e. taking in to account the issues currently topical e.g. fines/penalties , news headlines pertaining to financial services sector etc.
• Build a people-centric Africa Compliance function through improving employee engagement. 
• Adhere to Barclays' values and internal policies and procedures at all times, in order to contribute towards the image within Compliance, with positive feedback received from colleagues, peers and stakeholders.
• Contribute towards operational efficiency of Compliance by timeously completing the required administrative activities (example: travel bookings, claims, compulsory training).
• Coach, mentor and motivate team members as well as stakeholders by sharing best practice in order to improve their own productivity and use of the bank’s processes and systems.  

Create a difference in the Community/Industry

• Participate in initiatives that make a difference in the community.
• Provide suggestions to stakeholder management on how they can address the control issues identified so that the risk is mitigated and a practical and commercial acumen decision is taken.
• Recommend changes in respect of approved procedures and controls to ensure strict adherence to Compliance requirements – this includes recommendations in respect of amendments to internal procedures, controls and business rules due to changes in policy and regulation.

We operate as an effective and respected 2nd line of defence, in partnership with the business, in the identification, assessment; management and reporting of conduct risks under the new Conduct Risk Principal Risk Framework

•   Manage delivery of all monthly and Monitoring and Testing reports to the Compliance Line Manager and Business, for discussion at the relevant governance forums (example: Quality Circle)
•  Compile any other reports as may be required over and above the standard reports above (e.g. reports on request from stakeholders).
• Ensure that all MI has been captured completely and accurately (reviews and issues) and that the required communication has been sent to business and the Compliance Officers.
• Positively embrace key projects and system changes (e.g. CITAM)
• Monitoring & Testing Reviews are executed as per the requirements of the Global Compliance Monitoring & Testing Methodology as communicated to Stakeholders.
• Execute M&T activities (contracted reviews, special requests and issue validation) to the high highest quality in terms of the BAGL Compliance methodology with minimum supervision from the line manager. Finalise the Compliance Risk Management Plan/ Test Matrix for all contracted reviews, indicating all relevant details pertaining to provisions and controls after input from the Compliance Officers.
• Ensure accuracy and completeness of information captured on CITAM on an ongoing basis.
• Agree on the scope for specific compliance reviews and communicate the planned compliance reviews to the business unit stakeholders accordingly, prior to the commencement of reviews. All reviews should be conducted using the Global Compliance Monitoring & Testing prescribed methods, including the compilation of detailed working papers. The process should include continuous feedback to stakeholders regarding the progress thereof.
• Work with the business unit stakeholders to agree on the findings, risk ratings and remedial action required.
• Ensure all issues identified and planned actions are factually agreed with management as soon as they arise in order to increase the speed of report issuance.
• Track open findings and perform desktop reviews or on-site testing of remedial actions (and supporting documentation) implemented to address reported weaknesses / findings in Compliance reviews. Record progress made towards findings’ closure for management information purposes, and conduct M&T reviews using the review framework defined by Group Compliance. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case) 

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration . 
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Education and experience required

• 6-8 years business & systems analysis experience
• 6-8 years Experience in working with multidisciplinary teams
• Experience in Agile Methodology & working embedded within an Agile team / teams
• Degree or Diploma in computer science, commerce or business administration
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
• 6-8 years coaching & mentoring experience
• Banking domain experience, preferred.
• Expertise in Systems Design & Integration
• Testing Certification (preferred)
• Expertise in Development
• Expertise in Business Continuity Management & Disaster Recovery
• Expertise in Governance, Compliance & Audit
• Expertise in Quality Assurance & Testing.
• Expertise in Systems & integration design

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.

Job Description

Accountability: 

QA Engineering

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
• Actively participate in daily Scrum and project planning meetings.
• Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
• Prepare QA & Automation testing documentation (planning, design, execution and sustainability)
• Develop automation test plans
• Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
• Perform various types of automation testing (regression, integration, black box, scalability)
• Evaluate automated test cases and analyse & report results
• Facilitate test plan / case reviews within squads
• Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
• Contribute to the design and selection of testing frameworks for business applications
• Deliver all automation & technical testing deliverables on time (always)
• Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
• Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
• Produce quality and testing outcome metrics and reports

DevOps

• Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
• Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
• Shift from testing features to supporting & being accountable for full product delivery

Risk & Governance

• Ensure compliance with technical risk and governance requirements
• Ensure work is compliant with automation testing frameworks and standards
• Proactively identify and communicate risks ahead of need
• Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions

People

• Participate in peer reviews & continuously develop automation testing awareness & capability across squads

Education and experience required

• B-Degree or equivalent technical qualification
• Prior programming work experience.
• Experience within the Banking Sector
• Experience with performance engineering and load testing is a huge plus.
• Experience & expertise (Basic) in coding languages such as Java, C# and some experience- in software engineering / development
• Well versed in web services paradigms such as REST and protocols such as HTTP.
• Experience working on web applications and/or web-based technologies.
• Proficient in multiple forms of test approaches for application testing including functional, cross-browser compatibility, mobile, web service, and integration testing etc..
• Proficient in UNIX/Linux environments and shell scripting.
• Proficient in basic SQL operations such as joins and views.
• Experience with SOAP, REST, RPC or other client-server API testing.
• Experience in TFS, JIRA, and Confluence a plus.
• Experience in Git or other source code management systems.
• Comfortable in AGILE development environments and cross-functional team structures.
• Experience with end-to-end SDLC, testing methodologies and test phases, including unit, assembly, system, integration, regression testing.
• Strong work ethic and integrity.
• Strong analytical abilities, troubleshooting skills, and attention to detail.
• Demonstrated ability aptitude in logical and analytical thinking, as well as display strong problem solving skills.
• Bachelor’s degree in Computer Science or related fields, or equivalent work experience

Competencies: (Maximum of 8 competencies)

• Meeting Timescales
• Producing Output
• Checking Things
• Examining Information
• Exploring Possibilities
• Providing Insights
• Interpreting Data
• Challenging Ideas

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Optimise the profit and economic value of portfolios of Key Account clients with high growth potential and less complex commercial banking requirements by focusing: a) origination efforts to cross-sell to existing client base; and b) coverage efforts to service clients in accordance to the Key Account CVP

Job Description

• Optimise the profit and economic value of portfolios of high growth potential and banking requirements by focusing:
• Origination efforts to cross-sell to existing client base; and
• Coverage efforts to service clients in accordance to the Business CVP

Key Accountabilities:

Drive Financial Targets

Identify and drive cross-sell opportunities by analysing available sales MI on VAPM and by extracting opportunities from any client engagements.

• Make effective use of the client planning and solutioning tools for the top 30% of the portfolio to ensure in-depth understanding of client needs in order to provide client base with the best solutions. Achieve cross-sell targets by actively participating in cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Commercial Growth Accounts.
• Track and monitor the achievement of financial performance across portfolios by utilising the (ESTPM) VAPM tools.
• Apply risk-based pricing for all new cross- sell opportunities and assist the RE with the pricing reviews in line with the RBB pricing policy
• Operate and position RBB in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.
• Achieve sales targets relevant to the strategic initiatives and drivers of the Business Commercial Growth Accounts segment.

Relationship and Service Management 

Act as the second point of entry in the absence of the Relationship Executives

• Conduct regular client visits in accordance with the Business Commercial Growth Value Proposition to increase the number of clients where Absa has the primary transactional banker status, and initiate changes to RBB Product by providing input into product development to better service our clients.

 Conduct After-sales visits with clients within a month of on-boarding to ensure effective sales and service delivery.

Prepare holistic, comprehensive, high quality call reports for distribution to all relevant stakeholders and Credit to shorten the lead time of credit applications.

Make use of middle- and back-office support networks to ensure effective on-boarding and complete end-to-end service delivery.

• Maintain overall ownership for servicing the client on all matters related to cross-selling, by driving relevant internal support networks to ensure the complete end-to-end service delivery. Escalate on deviations from Internal Service Level Agreements (SLA's) to line management. Take ownership of client complaints that originate from the TB's area of responsibility and accountability and log on to the Client Compliment and Complaints system as per the prescribed policy and procedure guidelines. This will allow business to track actions to improve on service levels.
• Participate in Cross Functional Team meetings, which includes the Relationship Executive, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams, to ensure co-ordination of client engagement and service delivery to clients

Manage Risk Assessment

• Adhere to the bank's policies and procedures and ensure compliance.
• Take co-ownership of the portfolios risk management with Relationship Executives by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation.
• Ensure that all outstanding collateral conditions have been met.

Drive Team Work

• Co-operate and work well with others in the pursuit of organisational objectives and team goals.
• Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets
• Communicate concerns or challenges that derive from team interactions in aconstructive and positive manner.
• Share information and make others aware of information that may be useful to them
• Develop supportive relationships with colleagues and create a sense of team spirit.

Self-Development

• Take responsibility for personal learning to help develop pro-active career and life attitude Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and visions

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements

• NQF level 7 or equivalent B Degree Commerce/Marketing/ Finance
• At least 3 years of sales and financial experience in a commercial banking environment.

Be Compliant to the FAIS Requirements

• At least three (3) years’ experience and knowledge on the dynamics of the market place and industries (global, regional and local)
• At least three (3) years’ experience in understanding and driving business and solution across divisional silos (e.g. segment, credit, product) and product silos’ and access wide set of products (e.g. FX, Trade Finance)
• At least three (3) years’ experience in analysing and evaluating complex company financials and other economic trends
• At least three (3) years in-depth experience and understanding of credit solutions - Internal networking / credibility
• At least three (3) years’ experience in structuring a good moderate credit solution & guide the credit process with the required parties
• Proven ability to plan ahead whilst also re-prioritising at short notice due to ever-changing and conflicting demands.
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

General

• The appointment will be made in line with the Divisional Employment Equity strategy.
• There is no referral payment option with this requisition.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• The Scrum master will be the facilitator for a product development team that uses scrum/agile as the development methodology. The scrum master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concept are adhered to ensure effective preparation of the product backlog, sprint backlog and burn down charts.

Job Description

Delivery

•  Lead multiple sprints.
•  Ensuring SCRUM artefacts are maintained and updated
•  Ensuring that sprints are running smoothly and corrective actions taken wherever appropriate.
•  Effectively communicate to project manager/delivery manager about the progress as well as blockages in the on-going sprints.
•  Ensuring all change governance and standards are adhered to
•  Ensuring code quality is maintained
•  Developing plans to ensure delivery of teams’ work.

Transition to Agile

•  Understand current development/delivery model and guide teams to adapt agile strategy.
•  Satisfactory resolution of issues raised during transition.
•  Support Project/Delivery Manager in planning and transition of releases.
•  Providing expert guidance and assistance to colleagues for successful transition

Leading others and business skills

•  Responsibility for supervising, co-ordinating, participating in,and accountable for sprints of teams located at different geographic locations.
•  Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality.
•  Familiar with the details of at least one business area and has experience of liasing with peers in that area
•  Is respected and consulted by business area peers and seen as a point of contact within the team
•  Experience in creating and maintain sprint artefacts.

Delivery Capability

•  Ability to maintain a dialogue in difficult situations
•  Experience in maintaining and supporting multiple sprints
•  Knowledge of major functions and features of workflow analysis tools
•  Resolves major problems and fluently applies escalation and notification procedures for incidents

Management

•  Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
•  Experienced at leading or managing a variety of teams and projects.
•  Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
•  Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

Application Management

•  Understands how service support applies to own technical function:
•  Has experience of incident & problem management disciplines
•  Has experience of maintaining configuration items, raising changes and planning releases
•  Has good operational knowledge of the service desk and incident systems
•  Has experience in developing and maintaining technical reference documents
•  Familiar with technical documentation standards, guidelines and best practices
•  Working knowledge of scripting/utility tool component, features and facilities

Stakeholder Management

•  Can effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes
•  Uses stakeholder management strategy effectively and knows how to navigate the organisation
•  The ability to facilitate and negotiate with multiple parties to bring about agreement and resolution, even when position is not initially shared by others
•  Clearly and effectively communicates difficult or complex ideas clearly to stakeholders, peers and subordinates
•  Adapts style to contribute and enhance teams performance by working effectively with people across a wide range of disciplines and levels, both internal and external.

Education

• National Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Develop business relationship and vendor management tactical strategy and associated delivery plans to ensure operational implementation. Influence single practice formulation and adaptation within area of accountability.

Job Description

• We are looking for a tenacious, adaptable and self-motivated Strategic Supplier Manager (SM) to establish and maintain relationships at all levels within Absa and Suppliers within Marketing. To focus on Sourcing and Supplier initiatives, assist in the development and execution of commercial solutions targeted to realize significant value for Business and Group, whilst creating alignment with the service, market and supplier strategies. Ensure that all activities and duties are carried out in full compliance with Regulatory requirements, Enterprise Risk Management Framework (ERMF) and internal Group Procurement Policies (GPP) and Standards. Understand and manage risks and risk events (incidents) relevant to the Role.

Minimum requirements

• B degree or equivalent Diploma in Supplier Chain Management or similar
• Contract Management experience
• Understanding of global procurement processes, industry, and highly complex suppliers.

Advanced analytical skills

• Advanced business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and supply chain modeling skills
• SLA/Performance Management Experience
• SAP SRM and clickview experience.
• Coupa experience would be preferable.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

• National Senior Certificate/ Matric (Grade 12): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To structure commercial and residential financial solutions to enable Commercial Property Finance (CPF) to deliver quality and sustainability in selected property market transactions. Ensuring that existing CPF clients are maintained and consequently that relationship based business potential is optimised by ensuring that maximum profitability/ return is derived for CPF..

Job Description

• Source, secure and maintain business links in the Commercial and Residential property finance market, both within the ABSA group and externally.
• Maintain primary responsibility for sales/new business development and overall client service within medium and large Absa Client definition in a dynamic and highly competitive market place.
• Identify new opportunities in the environment and respond by making presentations and pitching products and ideas to potential clients.
• Provide services to new and existing customers and grow own customer portfolio by attracting new clients
• Discuss deal with potential client and structure conditions and provide list of requirements to client including Financial
• Manage high risk customer accounts together with the Credit, CPF Monitoring and Control teams according to standard operating procedures in order to minimise impairments.
• Strong financial and business acumen
• Solid commercial client and broker network in commercial property finance

Education and Experience Required 

• NQF Level 6: B Degree Bachelor's degree in Quantity Surveying, Property Management, Finance/ Commerce ,B Sc Properties Studies
• 3 years experience in Commercial and residential portfolio mananagement and Property finance transactions within Commercial Property Finance
• 3 years experience in Commercial and residential consultant in product small or product medium segment
• 5 years Property finance experience as consultant in commercial

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide advice & support in the development and implementation of governance planning and associated service delivery processes, methods and techniques.

Job Description

• Strategy Development: Assist with developing a strategy for the Governance and Control Management function to achieve the strategic objectives set by the business leadership aligned to the overall business strategy of Group. Ensure business units undertake strategic planning that is mindful of Risk through regular engagement with the businesses. | Governance and Control: Implementation and embedment of Operational Risk Frameworks for RCSA, Risk Events, Key Risk Indicators, Key Risk Scenarios. | Stakeholder Management: Maintain and develop awareness of risk management issues and changes | : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Administration: Effectively fulfil all required administrative duties, including tracking and reporting | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested.  Business complexity is determined by:  1. Customer Impact 2. Number of integration points: • Data • Teams to talk to  • Systems • Enabling function • 3rd party vs. internal  3. Complexity of business rules & Processes 4. Level of operational readiness  5. Introduction of new or changing old Tech (e.g. redo platforms)

Job Description

Why work for Bison Engineering?

• The Absa Chief Technology Office (CTO) Platform Engineering team functions as a start-up, but with the backing and stability of a bank. This cross-functional tech team of Engineers, Designers, Business Analysts and Testers have a passion for building innovative software solutions that have the potential to disrupt traditional business models.
• You’ll be joining the Product Design space and collaborating closely with the BAs, Product Designers, UIs & UXers...part of a well-oiled analysis and design team. 
• Our pace is rapid, our design process is Lean, and our primary focus is on achieving successful outcomes, rather than just producing outputs. We follow Agile principles regarding people management and leadership - our focus is on quality, technical excellence, as well as frequent and fast delivery of value to our end-users.
• We’re looking for an independent thinker and problem solver interested in working on complex products that solve real problems for real users, from concept all the way to a successful go live and beyond.
• Also...We don’t design and build useful wrong things! 
• What do we expect a Solution Analyst to do in Bison?
• The role of the Lead Analyst is an important part of any project team. With the Product Design team, the Business Analyst is a key interface between stakeholders of the given project or product that the Engineering team is working on.
• In our space, the Analysts works alongside other BA’s and Designer as part of the Product Design team. Primary tasks include performing requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking, practice active listening and be able to explain difficult concepts to technical and non-technical users.
• Work in complex environments, fully embedded in an Engineering team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories & specifications detailing integration points, business & associated risk/opportunities to be realised. And following this analysis, work collaboratively within the team to ensure the business requirements are met through analysis, design & delivery.
• As a Lead Analyst you will be required to investigate business situations, identify and evaluate options for improving business systems, defining requirements and ensuring the effective use of information systems in meeting the needs of the business and end-users.

Requirements:

• Min 8 years business & systems analysis experience (preferably within a financial institution)
• Min 8 years working with multidisciplinary teams
• Exceptional analytical and conceptual thinking skills
• Agile experience and proven track record of working with Agile Methodology & working embedded within an Agile team
• Solid understanding of Agile principles and practices
• The ability to influence stakeholders and work closely with them to determine acceptable solutions

Advanced technical skills

• Excellent documentation skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• A history of leading and supporting successful projects.
• Lead design thinking approach.
• Tools and software must include recent experience working in Jira
• Other tools: Miro or any other online collaboration tool
• Advantageous: courses in Design Thinking, User Experience, Product Thinking

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks, including all New Regulatory Requirements across Resilience Risk and the wider Group.
• To develop risk and compliance tactical strategy plans, integrate practice formulation and ensure operational implementation and adoption across multiple practices for methodology, governance and delivery objectives.
• Programme Manager to support the implementation of the POPI Programme across the enterprise (AGL), to the extent that the organisation’s risk exposure is understood by all the necessary stakeholders and adequately managed in accordance with agreed prioritised book of work, scope, time and budget. Facilitate the execution of necessary programmes to the satisfaction of the Group Steerco through each stakeholder, i.e. RBB, CIB, WIMI, ROA, HR, Legal and Enterprise Functions. Ensure that all the necessary stakeholders are aligned to the strategic imperatives of the programme (information officer, et al) to the extent that the target operating model (TOM) is influenced to yield the most cost effective, sustainable result (risk managed and compliance with the POPI legislation, while understanding the implication of compliance to other legislation, etc.).

Job Description

Accountability:  Programme Management

• Ensure all programmes objectives are clearly defined and planned with adequate programme structure, governance, ownership and oversight at both Group and Business Unit level.
• Ensure the programme is set up to successfully deliver e2e technical, functional and operational solution that will meet both the regulatory and internal quality / governance standards.
• Proactively consider the impacts of changes in draft Regulations on the programme delivery and scope by working closely with the all the necessary stakeholders, including the Information Officer 2nd Line Support functions.
• Proactively drive the progress of various teams (Business, Risk and Compliance, etc.) by ensuring appropriate inputs are considered by the teams and also driving the outputs by ensuring there is clarity over the actions, ownerships, next steps and delivery dates.
• Consolidate and maintain a group level project plan and ensure the various business and technology project plans are aligned with the Group (central) plan.
• Ensure the programme is delivered to time with detailed tracking of actual costs and budget for the Group programme and also track and challenge the business budgets and actual costs.
• Ensure the portfolio is optimised in terms of approach and use of resources at all stages during the project lifecycle.

Accountability:  Group Reporting and Stakeholder Management

• Prepare appropriate meeting papers for the recurring programme meetings (e.g. Steerco, Exco, etc.) to track progress against plan for the Group programme as well as the Business programmes.
• Proactively drive the prioritization and clearing of items on RAID and issue logs on a timely basis and escalate any material item.
• Implement a process to consider the impacts of other changes external to the programme to ensure delivery of the programme is not compromised
• Develop and implement a set of KPI’s and dashboards to measure and manage the progress on the various programmes as well as the overall Group programme.
• Provide weekly updates to the Senior Portfolio Manager and Accountable Executive, setting out achievements of week, update on clearing risks and issues and priorities for the coming week.
• Ensure timely preparation of Steering Committee papers with appropriate KPIs and dashboards to report current programme status as well as a forward looking picture.

Accountability:  Stakeholder Management

• Engage with all the relevant stakeholders to manage conflict, obtain buy-in and develop the POPI operating framework/TOM.
• Establish relationships across the Business Units, organisation and suppliers in order to ensure clarity of business impacts, ownership of them and visibility to the senior stakeholders.
• Prepare the relevant detailed update papers for Group Portfolio Accountable Executive to prepare for the monthly Steer Co and run the meeting.

Accountability:  Risk Management

• Act as key sponsor for the area’s Risk Management Control Framework.
• Review audit scopes defined by managers in the team and Absa Internal Audit or Management Assurance prior to audits commencing.
• Review audit issue/finding logs to ensure adequate attention is given to closure within the agreed timelines.
• Complete required compliance attestations and ensure that impacted team members complete their attestations.
• Review and approve Detailed Risk and Control Assessments (DRACA's) prepared in the function. Complete attestations to testify to the adequacy of controls on request.
• Oversee the development of Key Risk Scenarios. Actively work to minimise the amount of economic capital that has to be set aside for operational risk.
• Drive a culture of proactive compliance in the function.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested.  Business complexity is determined by:  1. Customer Impact 2. Number of integration points: • Data • Teams to talk to  • Systems • Enabling function • 3rd party vs. internal  3. Complexity of business rules & Processes 4. Level of operational readiness  5. Introduction of new or changing old Tech (e.g. redo platforms)

Job Description

Analysis (including Business Case) 

• Lead the analysis process for complex business areas
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into an integrated system vision & detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration . 
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the  requirements development & roadmap (what should happen when)
• Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution & decision making during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

Process Design & Modelling  

• Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Build strong analysis capability across the analysis team
• Conduct peer reviews & problem solving within and across the broader team
• Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
• Participate as a subject matter expert in the development & development planning of the broader analyst team
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
• Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader

Education and experience required

• 10+ years business & systems analysis experience
• AWS fundamentals course/Cloud training/cloud based project experience  
• Working experience using agile tools like JIRA, Confluence
• Good understanding of Microservices and APIs
• 10+ Years Experience in working with multidisciplinary teams
• Experience in Agile Methodology & working embedded within an Agile team / teams
• Proven track record in coaching, mentoring & managing people
• Degree or Diploma in computer science, commerce or business administration
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
• Banking domain experience, preferred.
• Expertise in Systems Design & Integration
• Testing Certification (preferred)
• Expertise in Development
• Expertise in Business Continuity Management & Disaster Recovery
• Expertise in Governance, Compliance & Audit
• Expertise in Quality Assurance & Testing.
• Expertise in Systems & integration design

Competencies: (Maximum of 8 competencies)

• Examining Information
• Documenting Facts
• Adopting Practical Approaches
• Articulating Information
• Interacting with People
• Exploring Possibilities
• Team Working
• Challenging Ideas

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised