Latest Job Vacancies at Absa

Job Summary

• In this role you will provide specialist value added service and solutions to customers to meet business growth in Trade Finance & International Banking, by customer acquisition, retention and facilitating internal and external relationships across stakeholder touch points.

Job Description

Your accountabilities will include:

• Identifying and reviewing client needs so as to provide advice and deliver products and services by maintaining a strong relationship with clients and stakeholders.
• Resolving client issues appropriately and escalate those unable to resolve to the respective banker or Regional Sales Manager
• Identifying market and industry trends, by analyzing sector research, economic periodicals and industry journals and advise CIB stakeholders and clients on these.
• Regularly identifying and reviewing client needs so as to provide advice and deliver product and services by maintaining strong relationship with customers and being solution oriented
• Joint client visit with coverage bankers to provide customer solutions, and where necessary attend, client visits alone.
• Acting as an ambassador for ABSA with clients and maintain strong long term relationship by applying formal and informal client relationship management techniques.
• Providing advice in the handling of complex client transactions by providing additional insight, detail and information on clients, where appropriate (examples would include credit arrangements or Excon dispensations)
• Educating, sensitising and providing feedback to internal target market stakeholders regarding the joint responsibility to achieve income objectives.
• Establishing relationships with potential clients and pursue opportunities to expand CIB Trade, International Banking & Working Capital  business for the related segment/sector.
• Contracting new business opportunities by identifying current and new clients for expansion in transaction volumes and value extraction through cross selling of products or services.
• Growing own client portfolio by attracting new clients through participating in promotions, at and sales initiatives in order to achieve and exceed contracted sales targets.
• Negotiating and closing deals with customers to realize set targets.

Please send us your CV if you have:

• B Degree in Banking, Economics and Finance
• Current FAIS Qualifications required with minimum 6 months FAIS experience
• 4 years General Banking experience (advantage) plus 4 years International Banking/Trade Finance/ Working Capital advisory experience.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide organizational, administrative and logistical support to the Chief Risk Officer in a professional manner that enhances the effectiveness of the Chief Risk Officer and the area they lead.

Job Description

Accountability: Operational Process Support

• As the first point of contact for the Chief Risk Officer, demonstrate professional demeanor and discretion and role model Absa Values when interacting with all stakeholders, especially in high-pressure situations
• Act as initial point of entry for escalated client queries. Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the Group Financial Director
• Take personal accountability for ensuring all complaints lodged directly with the Chief Risk Officer are resolved
• Maintain an updated view of priority projects and initiatives underway and provide regular updates to the Group Financial Director on progress, risks and issues.
• Support the Group Financial Director team management including establishing regular team and 1:1 interaction for direct reports on topics including performance, development and general engagement
• Take charge of general office administration including ordering of stationery and groceries, restocking printers etc.
• Manage travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeous forwarding of documents) in line with Absa policies and standards.
• Retrieve bank property e.g. cell phone, 3G cards, laptops, access cards etc. from direct reports as required.

Accountability: Administrative Support

• Manage the diary of the Chief Risk Officer, in an efficient manner in line with the Chief Risk Officer priorities, including booking of venues, preparation of relevant meeting materials, arranging travel, and taking minutes where required.
• Oversee the planning and execution of BU events for the Chief Risk Officer such as town halls, road shows, employee discussion forums, product launches, customer entertainment events and formal functions.
• Prepare the key themes presentations and reviews for the Chief Risk Officer by researching and packaging detailed content. Ensure that presentations are designed to reflect the Absa Group’s brand..

Accountability: Governance and Control

• Support the Chief Risk Officer in the signoff process for risk events (losses and write-offs) by obtaining all investigation documentation and making recommendations on whether the BU should take the loss or whether it should be absorbed by a different area. Liaise with other mandate holders in the BU to ensure that they follow a rigorous process before approving write-offs.
• Review all write-offs and near misses each month and provide a report to the Chief Risk Officer on trends identified and recommended actions.

Education and experience required

Diploma or equivalent NQF level 5 qualification
Minimum:

• At least 7 years’ recent experience supporting a senior-level executive or Listed Company Director
• Proficiency in all Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook
• Previous experience of successfully working in a dynamic, high demand work environment with tight deadlines, where the role required handling and maintenance of highly confidential and sensitive materials
• Excellent verbal and written communication skills

Advantage

• Financial industry experience

Knowledge & Skills:

• High level of PC literacy (MS Office, Outlook)
• Knowledge of basic financial/accounting concepts
• Excel intermediate
• Basic accounting knowledge
• Project management intermediate

Competencies:

• Planning and Organising
• Personal and Interpersonal skills
• Writing and Reporting
• Deciding and initiating action
• Relating and networking
• Persuading and Influencing

Education

• Higher Diplomas: Office Administration (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide advice and support in banking analytics practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

Job Description

• Card Issuing MI and Analytics require frequent engagement with internal business and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed and understood. 
• Data needs to be interpreted and issues, risks and opportunities identified and results and insights extracted in order to support various Card Issuing functions.

KEY RESPONSIBILITIES:

The high level duties of the role:

• Proactively investigate, identify and implement data led strategies within the business that is aided by market research, competitor analysis and customer needs.
• Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system.
• Responsible from conceptualization to the implementation of campaigns and initiatives in conjunction with various internal Card Issuing Teams.
• Play a role in supporting the optimization and development of the MI and Analytics area as part of the team.

MINIMUM REQUIREMENTS:

• Relevant degree or equivalent NQF level 7 qualification
• At least 3-5 years banking ⁄ technology/ financial services environment experience
• At least 3-5 years’ experience in a data driven environment
• Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
• Knowledge of data warehousing, and mining
• Strong analytical and critical thinking

WHAT’S ON OFFER:

Great Team environment

• Autonomy to produce excellent results and delight colleagues and customers.
• Opportunity to influence and interact with senior management
• Work in a multi –disciplinary environment
• Opportunity to discover and learn

Education

• Bachelor's Degree: Statistics (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To plan, manage and monitor the implementation of risk activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

• To provide leadership in managing the Fraud Solutions Hub specifically focusing on the experience of the customer and the delivery of the desired customer experience, identification of potential fraud, fraud trends and resolution thereof. Translate strategies into actionable goals and execute relevant projects /Initiatives aligned to Group Fraud Strategic objectives with specific performance measures and control systems to track progress. 
• To take responsibility for the overall management and co-ordination of operational risk regulatory reporting and Industry engagements from a SABRIC and PASA perspective. Support the Head and take accountability and responsibility for overseeing, evaluating, reviewing and reporting across all risk types. To take responsibility for developing techniques, overseeing and analysing trends to assist business in optimising and influence business strategy and considerations. To develop, maintain and manage relationships with all stakeholders including agent banks for all areas of responsibility.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.

Job Description

• Customer Satisfaction Call Resolution Quality Assurance of service and calls Compliance

Education

• Further Education and Training Certificate (FETC)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The purpose of this role is to be responsible for the overall sales objectives for Transactional Banking and to ensure that revenue, customer growth and customer satisfaction targets are met. This includes stakeholder management (physical channels, virtual channels, digital, regional coverage and business originators etc.). Partner with all channels in the implementation and operational effectiveness of governance, risk and compliance programs in the Sales front end. This also includes integral participation in the design, development, and maintenance of customer strategies in line with relevant sales process and optimization thereof.
• Accountable for developing and implementing the commercial strategy for Transactional Banking covering channel strategy, sales strategy, cross-sell, third party partners and marketing.

Job Description

Key Accountabilities 

Accountability: Sales Strategy

• Responsible for the overall Transactional Banking Sales and Execution Strategy through effective partnering with the relevant stakeholders both internal and external to incorporate the strategic objectives, key measurements including the monitoring of sales targets and plans.
• Identify and define the Sales Process including the optimization of opportunities in the broader business (Coverage, Distribution Channels, Pricing and Performance Levels).
• Understand the customer and partner needs to develop and drive the customer and partner propositions across the relevant segments and Regions.
• Facilitate the conduct of competitor and market intelligence research to better understand the environment and structure of the Transactional Banking in South Africa.
• Facilitate strategies for the supporting of Regional Sales on an ongoing basis to ensure alignment between the overall Transactional Banking sales strategies and the overall RBB product sales targets (i.e. play a key role in the growth of the RBB business including the provision of franchise support in the areas of multichannel development, customer experience strategy execution and delivery).
• Manage the key inter-relationships / dependencies between the overall sales planning, execution functions residing within the regions and enablement functions to ensure alignment between functional areas and overall Transactional Banking and to ensure that the overall business strategy, together with the key measurements are delivered and realized.
• Driving communication for the formal Sales Agenda and key themes across the business at different
• Management layers / audiences at the various Exco, Manco, and meetings at the various Forums to ensure alignment across the Transactional Banking community.

Accountability: Driving Business Execution

• Focus the strategy to deliver maximum impact through all channels (Internal, External, and Digital).
• Own and bring this strategy to life for stakeholders, clients and colleagues to provide clear direction on the proposition objectives.
• Translate and prioritize the objectives into business performance measures at regional level
• Accountable for overall achievement of Transactional Banking Sales Objectives
• Customer numbers, b/sheet, revenue, costs, impairment, PBT
• Employee satisfaction
• Customer experience
• Sales process, growth and income contribution
• Cost performance
• Operational Risk and Control Environment
• Collaborate cross – functionally to provide high standards of service delivery.
• Drive Cross-sell and upsell across products to create franchise value for RBB.
• Develop analytics drilldown capability by product and performance for all Channels.
• Work with all Channels to embed sales and cross-sell culture within the Sales functions.
• Work with all Channels to implement sales management processes (including Planning, Tracking, Coaching, Tools, Performance Management, Rewards and Recognition)
• Develop and implement a customer acquisition strategy.
• Embed an operational & service environment enhancing customer loyalty.
• Closely track channel and Business Originator performances and share best practices across teams.
• Run optimization models for the sales function to determine growth drivers, capacity requirements etc.
• Develop, deliver and closely track the sales scorecard and profitability model.
• Support the development and implementation of a strong and structured variable compensation programme for all sales staff in collaboration with the relevant channels, HR, Compliance and Finance.

Stakeholder management

• Represent Transactional Banking in all sales platforms and engage other business unit leaders across
• Everyday Banking, Relationship Banking, and RBB to establish a working relationship conducive for value creation across RBB products and services
• Act as conduit to the Transactional Banking teams by continuously communicating all sales and service related information coming from various sources ensuring that it is carefully interpreted and conveyed.
• Establish and run regular engagement forums that discuss sales rhythm and bring together the necessary experts to engage with sales teams at national and regional levels.
• Proactively engage with all the relevant bodies in the Transactional Banking space including effective partner management of Business Originators.

Accountability: Performance Reporting

• Drive the business operational and strategic reporting requirements
• Co-ordinate a 3-year Medium term Plans (MTP) to guide top-down target setting
• Facilitate Integrated Sales Planning & Execution discipline
• Drive the Transactional Banking sales indicator dashboard (i.e. balanced scorecard containing key shared measures and metrics relating back to the key strategic sales and revenue objectives of Home Loans)

Accountability: People Management

• Oversee the activities of the Transactional Banking sales and commercialization team.
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members.
• Determine and analyze development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team. Interview and recruit new members of the team, including determining appropriate compensation levels with input from the People Function.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Develop and nurture a team of best-of-breed talent that understand the overall RBB context and who will act as key change agents and ultimately progress to fulfill key leadership roles in the bank.
• Provide a springboard/platform for high performance transformation candidates to be inculcated in the RBB
• Cluster environment and be fast-tracked for future roles.
• Review and update the department’s organization structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Motivate to and obtain approval from the relevant business approvers for any additional headcount for the team.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human
• Resources when required.
• Resolve grievances raised by team members.
• Address poor performance of any team member through the formal Performance Accelerator program and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognized

Qualification requirement 

• Commercial B Degree in Business, Commerce and/or Management or equivalent NQF level 7 or higher qualification
• At least 7 (seven) years banking Executive experience
• An in depth understanding of systems, processes and operating procedures for Sales and a keen understanding of Credit and Operational Risk.
• Detailed understanding of Sales Strategy, Physical Channels (branch banking operating structure and interface with Virtual Channels
• Experience of managing teams and a distribution network spread across multiple cities / locations.
• Experience of working in a multifaceted and multi-segment environment.
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record

Preferred requirements

• Post graduate degree or MBA or  equivalent NQF level 8 or higher qualification
• Preference will be given to South African Citizens and Permanent residents of South Africa with proof of permanent resident status

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details.

Job Description

• Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes tasks timeously | : | : | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.

Job Description

QA Engineering

•  Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
•  Actively participate in daily Scrum and project planning meetings.
•  Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
•  Prepare QA & Automation testing documentation (planning, design, execution and sustainability)

 Develop automation test plans

•  Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
•  Perform various types of automation testing (regression, integration, black box, scalability)
•  Evaluate automated test cases and analyse & report results
•  Facilitate test plan / case reviews within squads
•  Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
•  Contribute to the design and selection of testing frameworks for business applications
•  Deliver all automation & technical testing deliverables on time (always)
•  Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
•  Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
•  Produce quality and testing outcome metrics and reports

DevOps

•  Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
•  Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
•  Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
•  Shift from testing features to supporting & being accountable for full product delivery

Risk & Governance

•  Ensure compliance with technical risk and governance requirements
•  Ensure work is compliant with automation testing frameworks and standards
•  Proactively identify and communicate risks ahead of need
•  Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions

People

•  Participate in peer reviews & continuously develop automation testing awareness & capability across squads

Education

• Bachelor's Degree: Information Technology (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

BRIEF OVERVIEW OF THE SPECIFIC BUSINESS UNIT:
This role is within RBB: Everyday Banking in Customer Experience within the Enablement Team, reporting into Head: Customer Experience.

BRIEF OVERVIEW OF THE ROLE:

• An exciting role that focuses on effective management and optimisation of the social media operations focusing on customer management across all the bank’s products. This management role will work with a dynamic team of social media consultants who will primarily focus on customer service within the social media space.
• The role will also collaborate closely with various internal stakeholders and teams, including the Complaints Management, Product and Channel, to improve customer management and engagement on the various social media platforms. It is suitable for a person with a pioneering mindset who thrives in a fast-paced environment and understands the dynamics of social media in the banking industry.

Job Description

KEY RESPONSIBILITIES:

The high level duties of the role:

• Redesign and optimise the operations for the social media team and how customers are serviced
• Effectively manage customer feedback and complaints emanating from social media
• Manage a team of social media consultants and equip them with necessary tools and knowledge to adequately service customer queries and complaints
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Designing and implementing effective online conversation analysis tools using Brands Eye and other tools
• Manage communities located in social networking platforms, including Facebook, Twitter, and other similar social media outposts, by monitoring and following conversations and platforms closely
• Regularly feedback insights gained from community monitoring to business stakeholders to help them evolve their strategies by using reporting and tracking tools available.
• Provide input into media campaigns concerning social media platforms by providing knowledge gained from insights and relevant MI relating to historical data
• Monitor effective benchmarks for measuring the community's growth, analyze, review, and report on the effectiveness of new initiatives by using the available reporting tools.

MINIMUM REQUIREMENTS:

• Relevant B -degree in business /marketing or equivalent NQF level 7 qualification
• At least 3-5 years Operations Management / Service experience
• Supervisory Experience
• At least 3-5 years banking ⁄ marketing/ financial services environment experience

Advantageous

• Digital Marketing / Social Media community management experience
• Marketing / PR experience

WHAT’S ON OFFER:

• Great Team environment
• Autonomy to produce excellent results and drive excellent customer experience.
• Opportunity to influence and interact with senior management and a broad range of stakeholders
• Work in a multi-disciplinary environment
• Opportunity to discover and learn
• Opportunity to co-create groundbreaking solutions for the customer

Education

• Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

Accountability: 

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People 

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance 

• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education and experience required

• 3-8 years + experience
• .Net; SQL; SSIS/SSRS; Microsoft Azure; Java; Analysis & Design experience
• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application in the following is evident:
• Automation
• Messaging
• Integration
• Solutioning
• SSL Security
• CI/CD etc.
• Experience working in an agile environment
• Excellent communication, analytical skills and decision making ability in collaborative environments
• Excellent understanding of specific coding / scripting languages e.g. Java, C#, Python, Perl, JavaScript
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
• Experience with test-driven development and domain driven design
• Solid understanding of messaging protocols and web services like SOAP and REST
• Experience with open-source relational databases
• Knowledge of application server containers: Tomcat, Jetty, JBoss, NodeJS, IIS, .Net Core etc.
• Good understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
• Experience with CI / CD tools (like Jenkins, Bamboo, TFS, Azure Devops) and Artifact Management (preferably Nexus),
• Ability to create and maintain sophisticated CI / CD pipelines
• Strong understanding of version control and related concepts and techniques, particularly Git
• Experience with appropriate unit testing framework(s)
• Excellent debugging and problem-solving skills.
• Comfortable with stubbing tools like wiremock and/or hoverfly
• Experience with scripting languages like Bash and/or Python
• Experience with Cloud platforms e.g. Azure, AWS & Google Cloud Platform
• Familiar with OAuth, Open Connect ID and SAML, preferably with an understanding of AD / LDAP / Kerberos
• Familiar with Containerisation technologies like Docker & or orchestrators like Kubernetes

Competencies: (Maximum of 8 competencies)

• Team Working
• Interpreting Data
• Meeting Timescales
• Taking Action
• Producing Output
• Checking Things
• Following Procedures
• Adopting Practical Approaches

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Key Responsibilities

• Keep up to date with key regulations, policies and procedures relating to the treasury environment and advise the audit team accordingly.
• Improve treasury knowledge (i.e. general and technical) through self-learning, external workshops or training for professional qualification.
• Share knowledge with audit colleagues and peers in the business.
• Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, lead audit assignments, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment.
• Present effectively at stakeholder meetings and forums (e.g. Treasury Risk and Control Committee) to share knowledge and information including audit methodology, standards, changes and new developments with business stakeholders on an ongoing basis.
• Develop an in depth knowledge of the audit methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Support the Audit team in the identification of risks to be tested by participating in audit planning sessions.

 Experience:

• Risk management experience with a focus on Treasury environment.
• Basic knowledge of regulatory requirements across liquidity risk, capital risk and interest rate in the banking book.

Competencies

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Minimum Requirements

• 3 years’ experience in risk management or auditing
• Treasury experience
• B Degree (Commercial, Economics or Statistics); 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide specialist advice and support in the development of tactical strategy and plans. AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

Job Description

• New Business Organisation: Devise short term tactical plans to meet annual budget and targets up to a 6 to 12 month timeframe Identify, develop and source new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, Absa Group Limited Group internal networks and fostering greater collaboration within group and WIMI business unit; Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Make a contribution to referring relevant business to other parts of Wealth Advisory and/or the broader Absa Group Limited Group. | Client service - Manage and Grow Existing Client Relationships: Quarterly meetings with each client in your designated portfolio; Undertake annual credit reviews to assess the health of your Clients financial position, with co-operation from the various teams in the region Maintain the highest levels of service and delivery to existing clients at all times, ensuring that all teams of specialist support within the region work together to deliver client experience as well; Act as the key contact point/ gatekeeper and coordinator for all client advice Transactional Banking, Credit, FX. Assist in the liaison with various internal stakeholders to assist in achieving business objectives in Structured Lending, Advisory, FX, SSG and Investment Banking fees Act as the key contact point for all client transaction queries across multiple locations within a Region. | Client Relationship Management: Maintains highest levels of service and delivery to existing clients at all times Key contact for all banking and credit (vanilla credit) advice and client queries Key interface between clients and other parts of Absa Group Limited/WIMI and the wider Absa Group Limited Group | Involvement in credit related tasks: Client interaction including: gathering of information related to Transactional Banking, Credit, FX ensuring efficient Client interactions; Accountable for providing information related to the security status reports and performance of financial analysis; Ultimately responsible for ensuring that credit review processes is conducted on time; Liaise with the product houses to ensure credit tasks related to clients in terms of credit reviews, overdrafts and home loans are completed; | Governance and Control: Ensure conformity with global and market standards of client services, regulatory compliance, KYC, product delivery and operating model. Ensuring that all actions are in line with procedures according to the Front Office manual. | Query Resolution: Undertake query resolution related to client portfolio Act as the escalation point for serious issues related to client complaints | Operational Support: Provides accurate/timely preparation of file notes, client letters and other client documentation (e.g. marketing material) for all client meetings and follow up as required; Act as focal point for clients dealing with day-to-day administration across the range of services and products. | :

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Responsible for collation and preparation of regulatory information to the Prudential Authority (PA) according to regulatory guidelines and procedures.

Job Description

Accountability:  Preparation and completion of BA returns

• Collect information from various sources, i.e. Finance, Credit, Treasury and business units, Corporate and Investment Bank, Retail and Business Bank and Absa Regional Operations for the compilation and preparation of BA returns to the PA.
• Coordinate resources from other areas of the Group, planning and managing the timetable for data collection, consolidation and review of data and information and to ensure that deadlines are met in respect of data submissions to the PA.
• Calculate the relevant sections required of returns, such as Non-Standard Asset, Securitisation etc. for submission to the PA within set deadlines; drawing from source data, own financial and Basel knowledge and expertise.
• Prepare, calculate and compile the working sheets in support of the relevant BA returns to the PA for review by the reviewer and management.
• Maintain the mappings from the IFRS balance sheet and income statement line items to ensure that results are correctly reported in terms of the regulations.
• Prepare and maintain the relevant working papers, calculations and or reconciliation in support of the BA return and other submissions to the PA.
• Upload the BA returns after review into the PA submission tool (DIX).
• Run validation checks on DIX and present for sign off by reviewer.
• Investigate queries and draft responses thereto as received from the PA on an ad-hoc basis.
• Meet reporting deadlines as set internally per working day timetables
• Prepare the monthly management information and analysis packs on the BA returns for internal review.
• Prepare the commentary and Executive Summary for the monthly management information packs.
• Identify enhancements to current reporting processes and policies to achieve optimal efficiency.
• Build relationship with all the relevant stakeholders in the process.

Accountability: System maintenance and development

• To drive and oversee projects which involves system development and automation.
• Maintain process maps which should include critical controls and process performance measures.
• Document the enhancements for these projects for future reference according to Absa requirements and on Absa template documents.
• Test the automated solution for adequacy, effectiveness, and reliability prior to implementation
• To assist the system owners in the implementation of this automated solution, including roll out to business units where necessary.
• Identify processes for automation to increase effectiveness and efficiency in the team and present the proposed solution for review to GRR management

Knowledge & Skills:

• Knowledge of local/ international regulatory requirements
• Strong computer skills e.g. Excel, Word, PowerPoint
• Knowledge of SA / IFRS accounting standards
• Product knowledge in banking industry
• Good report writing skills
• Sound values and judgement
• Analytical
• Logical Thinker
• Attention to detail

Education and Experience Required 

• Chartered accountant (SA) or equivalent experienced accountant with tertiary accounting qualifications and demonstratable technical expertise;
• 3 years banking experience
• 3 years’ experience in the compilation of risk data and or financial returns to the PA would be preferred
• Strong academic track record.

Competencies:  

The position requires an accounted with a passion for banking regulations, investment banking, treasury and more complex banking activities. The following competencies are required:

• Analysing: Analyses numerical data; verbal data and all other sources of information.
• Applying expertise and technology: applies specialist and detailed technical expertise; uses technology to achieve work objectives.
• Writing and reporting: Writes clearly, succinctly and correctly.
• Deciding and initiating action: Takes responsibility for actions, projects and people; initiates and generates activity.
• Planning and organising: Plans activities and projects well in advance and takes account of possible changing circumstances; monitors performance against deadlines and milestones.
• Coping with pressure and setbacks: Works productively in a pressurised environment; Handles criticism well and learns from it

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

Optimise the profit and economic value of a portfolio of clients with high growth potential and mid corporate requirements by focusing:

a) Origination efforts to acquire new clients plus up-selling to existing client base; and

b) Coverage efforts to solution a designated number of clients

Key Accountabilities:

Relationship Management

• Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
• Establishing, leveraging and maintaining strategic relationships with clients and coordinate client relationships and interaction with clients across Ab.
• Assume primary responsibility for understanding the client’s business at a strategic, tactical and operational level.
• Maintain primary ownership of a portfolio of client accounts, differentiated by the level of complexity of the client base.
• Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients
• Make effective use of the client planning and solutioning tools (Sales tools) to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
• Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Accounts.
• Track and monitor the financial performance of the portfolio by utilising the Sales Funnel.
• Apply risk-based pricing for all new sales and pricing reviews in line with the RBB pricing policy.
• Operate and position Commercial in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.
• Achieve sales targets relevant to the strategic initiatives and drivers of the Accounts portfolio.

Client Solutioning

• Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
• Originate and close deals within Commercial.
• Manage the credit approval process
• Stay abreast of trends in these sectors and translate these into customer strategies and solutions.
• Establish and maintain a high profile as an authoritative source of market intelligence in the industry.
• Maximize cross sell and up sell of relevant Absa group product set, through effective use of Client Franchise Teams.
• Own strategic pricing across the bank’s full spectrum of product set
• Manage live / active transactions (advisory, financing etc.) by working in or coordinating deal teams to ensure objectives are met and the product / service / solution is of a high quality and is delivered.
• Stay abreast of new industry developments and clients' market position.

Manager Risk Assessment

• Adhere to the bank's policies and procedures and ensure compliance.
• Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation relevant to the deals that the RE has on boarded.
• Ensure that all outstanding collateral conditions are met.
• Manage high credit risk clients in conjunction with the credit team by conducting regular client reviews.
• Apply appropriate solutions according to the risk profile and credit appetite within the industry

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements

• B-degree in Commerce/marketing/Finance or equivalent NQF level 7 or higher qualification
•  5 – 8 Years of Sales and financial experience in a commercial or corporate banking environment
• At least five (5) years’ experience in evaluating and understanding complex company financials and other economic trends.
• At least five (5) years’ experience in structuring a good complex credit solution and guiding the credit process with the required parties.
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

General

• The appointment will be made in line with the Divisional Employment Equity strategy.
• There is no referral payment option with this requisition.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised