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  • Posted: Jun 3, 2021
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
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    Specialist Data Engineer - Hadoop

    Job Summary

    • Work embedded as a member of squad OR; across multiple squads to produce, test, document and review algorithms & data specific source code that supports the deployment & optimisation of data retrieval, processing, storage and distribution for a business area.

    Job Description

    Data Architecture & Data Engineering

    •  Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
    •  Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
    •  Participate in design thinking processes to successfully deliver data solution blueprints
    •  Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
    •  Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
    •  Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
    •  Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
    •  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
    •  Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
    •  Debug existing source code and polish feature sets.
    •  Assemble large, complex data sets that meet business requirements & manage the data pipeline
    •  Build infrastructure to automate extremely high volumes of data delivery
    •  Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
    •  Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
    •  Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
    •  Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
    •  Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    •  Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    •  Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
    •  Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice

    People

    •  Coach & mentor other engineers
    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Build data science team capability in the use of data solutions


    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post deployment)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Project Manager (Personal Lending)

    Job Summary

    • Responsible for management of moderate to highly complex programs consisting of multiple related projects. Oversee major projects, providing strategic context, direction and leadership to the teams involved. Monitor project execution plans, resource deployment and overall coordination efforts to ensure projects are completed on schedule and to budget. Role responsibilities include components of: resource management, finance management, quality management and control management.

    Job Description

    Key Responsibilities

    Accountability:  Project Management

    • The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality.
    • Takes responsibility for the definition, documentation and satisfactory completion of small- to medium-scale projects.
    • Identifies, assesses and manages risks to the success of the project.
    • Ensures that realistic project and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate.
    • Ensures that quality reviews occur on schedule and according to procedure.
    • Manages the change control procedure and ensures that project deliverables are completed within planned cost, timescale and resource budgets and are signed off.
    • Provides effective leadership to the project team and takes appropriate action where performance deviates from agreed tolerances.

     Accountability: Change Implementation, Planning & Management

    Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations.

    • Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc.
    • Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies.
    • Drives sites to deliver site implementation plans and align with the overall plan.
    • Tracks and reports against these activities to ensure progress.
    • Defines and manages the activities to ensure achievement of the business case after delivery.
    • Outlines key business engagement messages that need to take place throughout the programme/project.

    Accountability:  Benefits Management

    • Monitoring for the emergence of anticipated policy benefits (typically specified as part of the business case for a change programme or project). Action typically by the programme management team) to optimise the business impact of individual and combined benefits.
    • Promotes the change programme vision to staff at all levels of the business operation, brings order to complex situations and keeps a focus on business objectives.
    • Works with senior people responsible for the line business operation to ensure that maximum improvements are made in the business operations as groups of projects deliver their products into operational use.
    • Maintains the business case for funding the programme and confirms the continuing business viability of the programme at regular intervals.

    Accountability:  Stakeholder Relationship Management

    The coordination of relationships with and between key stakeholders, during the design, management and implementation of business change.

    • Develops and manages one or more defined communication channels and/or stakeholder groups.
    • Initiates communications between stakeholders, acting as a single point of contact for defined groups.
    • Facilitates open communication and discussion between stakeholders.
    • Captures and disseminates technical and business information.
    • Facilitates the business change decision-making processes and the planning and implementation of change.

    Education and Experience Required

    • BSc degree (NQF 7)
    • At least 8 years’ experience in implementing or 10 years’ experience working on complex projects
    • Appropriate professional accreditation in Programme and or Project Management (e.g. Agile, Prince2, Managing Successful Programmes (MSP), PMP - PMBOK certification)
    • Solid direct knowledge of project management methodologies.
    • Project Management experience gained in a complex Financial Service environment, preferable

    Knowledge and skills: (Maximum of 6) 

    • Proven Project Management and Change Management skills and expertise
    • Experience of managing activity across the whole of a project lifecycle, using current technology, structured methods and a quality process (e.g. PMP method, Prince2, etc.)
    • Exposure to governance, control and risk management
    • Proven ability to effectively work across teams at all levels
    • Ability to negotiate/influence at senior level
    • Good verbal and written communication skills
    • Good workshop and meeting facilitation skills
    • Good financial Business Case Skills.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Corporate Development Consultant

    Job Summary

    • The absa Corporate Development team is looking for a specialist to assist in the management and execution of our strategic Mergers and Acquisition (M&A) agenda and to ensure correct governance and control thereof. This role will be a part of absa’s in house corporate finance team

    Job Description

    Accountability: Origination

    • Develop and manage the groups strategic M&A agenda in conjunction with senior management
    • Build relationships with internal and external stakeholder
    • Provide ongoing market coverage by business segment and by geography
    • Evaluate draft acquisition / disposal / JV Business cases
    • Prepare valuations

    Accountability: Execution

    • Oversee the due diligence process to ensure smooth execution of delivery
    • Develop final acquisition/disposal/JV business cases
    • Lead deal structuring from start to finish to ensure success of the deal
    • Negotiate key terms and legal documentation which will be submitted to the client
    • Manage the offer/bidding process
    • Oversee the completion process
    • Contribute towards M&A origination activities
    • Take responsibility for adherence to governance requirements
    • Take the day to day lead on M&A execution activities
    • Provide on the job training and assessment for less experienced team members

    Accountability: Governance

    • Establish and manage deal teams
    • Manage insider lists
    • Select, engage and manage advisors
    • Implement confidentiality agreements
    • Manage internal approval processes for acquisitions / disposals / JV’s
    • Perform the M&A evaluation support function for ABSA’s Group Investment committee

    Accountability: Stakeholder Management

    • Effectively communicate developments within areas of activity to all relevant internal and external stakeholders
    • Develop and maintain good working relationships with internal and external business partners, including but not limited to all delivery channels used, group marketing, group communications. Other prospective providers etc
    • Liaise with all business partners to ensure all management information they require is provided to them timeously.
    • Perform all other duties as reasonably assigned

    Education and Experience required:

    • B CA(SA) or equivalent preferred. Alternatives considered based on Relevant knowledge, skills and experience
    • 2 - 3 years post-qualifying experience in investment banking, corporate finance, transaction services or private equity.

    Knowledge and Skills:

    • Technical knowledge
    • Business skills
    • Control Environment
    • Personal & Interpersonal skills
    • Commercial Effectiveness
    • Excellent analytical and technical skill set (financial analysis, valuation, due diligence, modelling and commercial documentation)
    • Experience in global investment banking environment with exposure to M&A international best practice
    • Banking and insurance sector M&A experience, including African M&A experience
    • Tactful and persuasive with the ability to convince minds at various levels of the organisation.
    • Strategic and commercial mindset
    • Problem-solving / solutions oriented
    • Strong attention to details and an analytical approach
    • Persistent in nature and a data-driven working style
    • Ability to work in a team environment and foster knowledge sharing and mentoring of other team members
    • Strong communication (verbal and written) and interpersonal skills at various levels

    Competencies:

    • Deciding and initiating action
    • Learning and researching
    • Entrepreneurial and commercial thinking
    • Relating and networking
    • Adapting and responding to change
    • Persuading and influencing
    • Creating and innovating

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Controller Product - CRT team

    Job Summary

    • The overall responsibility of Product Control includes P&L reporting, balance sheet substantiation, and/or responsibility for process ownership within an asset class, and/or involvement in broader, floor wide Product Control initiatives.

    Job Description

    Reporting & Substantiation related responsibilities include:

    • Accounting – posting to the General Ledger accurate and timely information
    • Substantiation of the trading balance sheet – ensuring the full trading balance sheet can be substantiated
    • Regulatory reporting alignment - ensuring the Balance sheet is aligned to reports send to regulators
    • Data ownership – Ensuring the quality and accuracy of the data going downstream to other infrastructure areas
    • Control environment – Overseeing the control environment in which the business operates
    • P&L review – understanding and providing commentary on the P&L
    • In the process of production focus is needed on:
    • Reporting – Ensuring reporting is accurate and timely
    • Control – Continue to implement the on-going control environment and report any deficiencies or issues to managers

    Critical to your responsibilities: 

    • P&L reporting and BS substantiation
    • Interaction with key stakeholders
    • Process Owner
    • Strategic and/or Project and /or Change related Initiatives

    Preferred education, qualification & skills:

    • CA(SA) / B degree/similar qualification in a financial/related discipline
    • Investment Banking understanding / interest
    • Maths / Big Data
    • Interest in coding / coding experience

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Relationship Executive Commercial Premium

    Job Summary

    • Optimise the profit and economic value of a portfolio of clients with high growth potential and mid corporate requirements by focusing:

    a) Origination efforts to acquire new clients plus up-selling to existing client base; and

    b) Coverage efforts to solution a designated number of clients
    Job Description

    Optimise the profit and economic value of a portfolio of clients with high growth potential and mid corporate requirements by focusing:

    a) Origination efforts to acquire new clients plus up-selling to existing client base; and

    b) Coverage efforts to solution a designated number of clients

    Key Accountabilities:

    Relationship Management

    • Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
    • Establishing, leveraging and maintaining strategic relationships with clients and coordinate client relationships and interaction with clients across Ab.
    • Assume primary responsibility for understanding the client’s business at a strategic, tactical and operational level.
    • Maintain primary ownership of a portfolio of client accounts, differentiated by the level of complexity of the client base.
    • Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients
    • Make effective use of the client planning and solutioning tools (Sales tools) to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
    • Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Accounts.
    • Track and monitor the financial performance of the portfolio by utilising the Sales Funnel.
    • Apply risk-based pricing for all new sales and pricing reviews in line with the RBB pricing policy.
    • Operate and position Commercial in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.
    • Achieve sales targets relevant to the strategic initiatives and drivers of the Accounts portfolio.

    Client Solutioning

    • Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
    • Originate and close deals within Commercial.
    • Manage the credit approval process
    • Stay abreast of trends in these sectors and translate these into customer strategies and solutions.
    • Establish and maintain a high profile as an authoritative source of market intelligence in the industry.
    • Maximize cross sell and up sell of relevant Absa group product set, through effective use of Client Franchise Teams.
    • Own strategic pricing across the bank’s full spectrum of product set
    • Manage live / active transactions (advisory, financing etc.) by working in or coordinating deal teams to ensure objectives are met and the product / service / solution is of a high quality and is delivered.
    • Stay abreast of new industry developments and clients' market position.

    Manager Risk Assessment

    • Adhere to the bank's policies and procedures and ensure compliance.
    • Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
    • Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation relevant to the deals that the RE has on boarded.
    • Ensure that all outstanding collateral conditions are met.
    • Manage high credit risk clients in conjunction with the credit team by conducting regular client reviews.
    • Apply appropriate solutions according to the risk profile and credit appetite within the industry

    Competencies:

    • Values Driven
    • Digitally Empowered
    • Customer Obsessed
    • Exceptional Team Player
    • Creative Problem Solving
    • Drives Results
    • Pan African Citizen

    Minimum Requirements

    • B-degree in Commerce/marketing/Finance or equivalent NQF level 7 or higher qualification
    •  5 – 8 Years of Sales and financial experience in a commercial or corporate banking environment
    • At least five (5) years’ experience in evaluating and understanding complex company financials and other economic trends.
    • At least five (5) years’ experience in structuring a good complex credit solution and guiding the credit process with the required parties.
    • Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

    General

    • The appointment will be made in line with the Divisional Employment Equity strategy.
    • There is no referral payment option with this requisition.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Operational Risk Manager: Home Loans

    Job Summary

    • To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives
    • To lead the team responsible for Home Loans business risk management activities covering all areas of the HL business (i.e. Sales, Product, Operations, Collections).  Focussing on risk identification and the implementation and oversight of effective risk controls in compliance with applicable regulatory and internal policies.

    Job Description

    Accountability:  Operational Risk reporting

    • Prepare various operational risk assessment reports as and when required by Group Operational Risk and submit the report to the Head of Risk for review. The risk assessment report should cover operational risk profile of the Business Unit (BU), operational risk losses and corrective actions related to internal audit and regulatory review comments. The assessment should be based on the status of implementation of operational risk policies and procedures.
    • Coordinate day-to-day monitoring of and reporting on the BU’s operational risks by completing; weekly, monthly, quarterly and semi-annual reports to management.
    • Act as Point of Entry for Operational Risk Reporting for the BU, ensuring that all reports are compiled and forwarded, when required.
    • Review and challenge the effectiveness of business management of operational risk and compliance with the operational risk framework and policies by reviewing directorates operational reports submitted to Operational Risk.
    • Coordinate implementation of principal risk frameworks and policies to ensure that there are mechanisms in place to identify and understand all occurrences of risk.
    • Review, challenge and validate BU profiles by comparing profiles with information on operational risk systems and perform quality assurance on all submissions received.
    • Represent the cluster on the applicable operational risk related forums, when required.
    • Liase with stakeholders of Principal Risks within other entities within the Group to promote alignment of the overall groups approach to Operational Risks.
    • Ensure preparation and sign-off of Group Risk reports and the validation thereof on a monthly and quarterly basis, including formulating an overall opinion of the risk status in the BU.
    • Provide executive management with an update on all identified risks and controls ensuring a level of comfort through effective risk management.
    • Report and present on all risk related activities such as: Risk events, indicators, Risk Framework implementation, Control issues, BCM readiness, Information Security and Sox to the Audit, Compliance, Risk and Regulatory Forums

    Accountability:  Interpretation operational risk

    • Design, implement and maintain the operational risk framework and policy, as well as supporting tools to align with Absa Group risk framework and policies by establishing standards for operational risk policies based on Group and local banking sector standards.
    • Review the operational risk framework, policies and procedures on a quarterly basis to ensure alignment with the Absa Group.
    • Escalate significant Operational Risk Exposures to Absa Operational Risk.
    • Work with principal risk coordinators to ensure that RCA's, Key Risk Scenarios, indicators, risk loss events are recorded in the relevant system as indicated in the operational risk guidelines.
    • Provide clear direction to team members on the operational risk strategic plan and key focus areas and ensure their understanding and buy-in.

    Accountability:  Compliance and Risk management framework

    • Lead the development and implementation of the business units (BU) Compliance and Risk Management Business Plan on an annual basis, by providing specialist advice and making recommendations for improvement on all matters pertaining to compliance and risk.
    • Ensure that all the risk governance requirements, standards and guidelines from the Enterprise Risk Management Framework are aligned to the agreed standards and regulations governing the risk discipline of the BU.
    • Provide overall specialist advice to senior management to assist in identifying and managing all risks.
    • Whenever a new project is identified, provide an overview of risk assessment to effectively mitigate any potential risks.
    • Provide a level of comfort to the BU’s executive management with respect to the adherence of policies and procedures by monitoring the execution thereof. Where necessary assist in the development of corrective actions to facilitate compliance.
    • Ensure effective co-ordination and execution of Operational Risk, Business Continuity Management, Health & Safety and Information Security activities with a view of minimising or reducing potential risks.
    • Drive the submissions of the operational risk profiles and provide BU Executive Management with an opinion regarding the risk profile the area.
    • Ensure compliance to regulatory compliance requirements by interpreting information in the regulation.
    • Perform risk management functions to ensure Risk Appetite and Tolerance through the analysis of Risk Indicators, amongst others, and reporting thereon.
    • Integrate risk principles and processes in order to contribute to an acceptable risk profile for the BU.

    Accountability:  Governance and Control

    • Ensure implementation of the Absa risk governance standards and policies in the BU, in the compilation and provision of required information to be included in the various Risk Governance Forums as well as to meet reporting and risk escalation requirements.
    • Provide Group Risk, Group Compliance, BU Management and other stakeholders with pertinent information regarding the compliance levels regarding risk credit policies and procedures, as well as regulatory requirements.
    • Keep up to date with changes and developments in all relevant legislation and regulations and participate in interpretation of these requirements ensuring successfully implementation
    • Create plans and work schedules aimed at evaluating systems and operations for potential risks aligned with the Group Risk, Principal risks and the SOX initiative.
    • Review risk management information compiled and challenge principal risk owners and coordinators on the controls they have in place to manage the operational risk within acceptable levels.
    • Drive management of the risk committees in accordance with Governance requirements, this includes collating and compiling data, interpreting, directing and managing information and analysis from various role players and to perform further analysis and interpretation as well as reporting thereon.

    Accountability:  People Management

    • Oversee the activities of the team to ensure effective delivery of service to stakeholders
    • Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules.
    • Develop a high performing team by embedding formal performance development and informal coaching.
    • Encourage frequent knowledge sharing between team members.
    • Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
    • Establish and maintain a succession plan for the team.
    • Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources
    • Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
    • Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
    • Approve leave requests for team members and create leave plans to ensure adequate coverage.
    • When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
    • Manage departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budgets or items higher than approved mandate to the next level manager.
    • Resolve grievances raised by team members and escalate only if required.
    • Address poor performance of any team member through the formal Performance Accelerator programme and ensure that continued poor performance is appropriately dealt with.
    • Motivate team members and ensure that their efforts are recognised.
    • Keep up to date with and complete all compliance training applicable to the position

    Accountability:  Business management

    • Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules.
    • Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment.
    • Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make.
    • Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year.
    • Manage departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budgets or items higher than approved mandate to the next level manager.
    • Rigorously monitor expenditure against approve budgets and put measures in place to address variances.
    • Continuously identify areas for improved efficiency and reduced cost
    • Conduct basic statistical analysis to track performance variances and determine the root causes of errors.
    • Make recommendations for productivity or process enhancements to process owners
    • Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement.
    • Populate balanced scorecards for the specific department on a monthly basis. Work with the team to address shortcomings during the next month. Escalate any major issues identified to the next level manager.
    • Participate in the measurement and reporting of internal and external Service Level Agreements on a monthly basis. Address any process failures specific to the department under management.
    • Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team.
    • For audit findings that have an impact on the area, work with the Head of Risk to understand what actions are required to close out findings. Implement required actions.
    • During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously.
    • Log all Risk and Loss events as a result of error or fraud highlighted in the department.
    • Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
    • Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timeline.
    • Ensure that all regulatory requirements are adhered to.
    • Ensure that the Business Continuity Tool is updated regularly. Arrange for team members to participate in BCM tests at the required intervals and document test results. Work with other managers in the area to implement corrective measures in case of test fails.
    • Ensure that all team leaders and members understand the control requirements related to physical and systems access control and information security requirements. Collect access cards from employees leaving the department or the bank and send instructions to IT and HR to remove their systems access

    ​Education and Experience Required

    • B-degree in Risk Management (NQF level no. 6)
    • 3 years operational risk environment experience or 3 years’ experience as an Operational Risk Officer or Manager

    Preferred

    • Exposure to Risk Governance and Control Committees
    • Experience in risk elements especially operational risk management
    • Experience in dealing with multiple stakeholders

    Knowledge and skills: (Maximum of 6) 

    • Knowledge of banking legislation
    • Knowledge of the Risk environment and Risk management

    Competencies: (Maximum of 8 competencies)

    • Deciding and initiating action
    • Learning and researching
    • Planning and organising
    • Relating and networking
    • Adapting and responding to change
    • Persuading and influencing
    • Creating and innovating

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Document Specialist

    Job Summary

    • Join the dynamic and exciting world of CIB Transaction Administration as a Document Specialist in an opportunity that will allow you to be responsible for Documentation Management and Governance Services to frontline Business units / Product areas across CIB. The role also entails the following:

    Job Description

    • Drafting standard legal lending agreements, supporting resolutions and security documentation in accordance with credit approvals and applicable legislative requirements, while ensuring correctness and alignment to governance and policy standards.
    • Act as liaison between business and Transaction Administration (TA) to ensuring that all pre-registration & pre-disbursement conditions and conditions precedent are fulfilled.
    • Ensure appropriate governance and adherence to established Absa risk control policies and procedures including TA specific framework and procedures.
    • Validate term sheets and ensure that all credit sanctioning collateral and conditions have been fulfilled prior to disbursement.
    • Validation of all documentation to ensure compliance with lending requirements and appropriate sign-off by mandated officials.
    • Prepare instructions and manage, registration/cancellations of bonds as requested by internal and external clients. Control check lists and registers to be maintained and updated throughout process.
    • Ensure legal validity and enforceability of documentation (quality assurance), fulfilment of conditions precedent, correct interpretation of credit conditions and security requirements
    • Post implementation review of transactional documentation to mitigate documentary and operational risk.
    • Recordal, maintenance and control of documentation on various systems.
    • Capturing and scanning of documentation and data onto Salesforce and other applicable systems.

    Education and Experience

    • NQF Level 6 or higher Legal qualification (paralegal diploma or B Degree).
    • Minimum (1) one year Banking experience.
    • Banking or Credit qualification an advantage.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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    Social Media Manager (Everyday Banking)

    Job Summary

    BRIEF OVERVIEW OF THE SPECIFIC BUSINESS UNIT:
    This role is within RBB: Everyday Banking in Customer Experience within the Enablement Team, reporting into Head: Customer Experience. 

    BRIEF OVERVIEW OF THE ROLE:

    • An exciting role that focuses on effective management and optimization of the social media capability, focusing on customer management across all the bank’s products. This management role will work with a dynamic team of social media consultants who will primarily focus on measuring autonomy and brand loyalty, whilst managing a wide range of stakeholders. The role will collaborate closely with various internal stakeholders and teams, including the Complaints Management, Marketing, Communications & Public Relations, Product and Channel,  to improve customer management and engagement on the various social media platforms. It is suitable for a person with a pioneering mindset who thrives in a fast-paced environment and understands the dynamics of social media in the banking industry.

    Job Description

    KEY RESPONSIBILITIES:

    The high level duties of the role:

    • Develop and implement the online community strategy in partnership with key stakeholders
    • Develop, implement and maintain a evolving online community strategy
    • Designing and implementing effective online conversation analysis tools using Brands Eye and other tools
    • Provide input into media campaigns concerning social media platforms by providing knowledge gained from insights and relevant MI relating to historical data
    • Ensure that communities and platforms are kept up to date and functional by monitoring and responding to conversations where/when necessary.
    • Manage communities located in social networking platforms, including Facebook, Twitter, and other similar social media outposts, by monitoring and following conversations and platforms closely
    • Effectively manage customer feedback and complaints emanating from social media
    • Monitor effective benchmarks for measuring the community's growth, analyze, review, and report on the effectiveness of new initiatives by using the available reporting tools.
    • Regularly feedback insights gained from community monitoring to business stakeholders to help them evolve their strategies by using reporting and tracking tools available.
    • Oversee the activities of the Social Media team, as applicable.
    • Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.

    MINIMUM REQUIREMENTS:

    • Relevant B -degree in business /marketing or equivalent NQF level 7 qualification
    • At least 3-5 years Operations Management / Service experience
    • At least 3-5 years banking ⁄ marketing/ financial services environment experience

    Advantageous

    • Digital Marketing / Social Media community management experience

    WHAT’S ON OFFER:

    • Great Team environment
    • Autonomy to produce excellent results and drive excellent customer experience.
    • Opportunity to influence and interact with senior management and a broad range of stakeholders
    • Work in a multi-disciplinary environment
    • Opportunity to discover and learn
    • Opportunity to co-create groundbreaking solutions for the customer

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Risk Gradudate

    Job Summary

    • Participate in a professional development programme in order to maximise individual and organisational development, through the execution of predefined training objectives.

    Job Description

    • Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives | Learning: Attend and participate in all training and development interventions against agreed development objectives | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Administration: Effectively fulfil all required administrative duties, including tracking and reporting | : | : | : | :

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

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